DO NOT trust this company for bird exclusion services…read more We paid $350 after their technician showed us video of birds actively flying in and out of our house. Another crew later came out, claimed there were "no birds, just twigs," sanitized the area, installed a metal cover, and left. Now there are flies surrounding the covering, birds trying to get back inside, and we can still hear chirping and movement in the wall/vent area. Instead of fixing the issue, it seems they trapped live birds inside our home while creating an even bigger sanitation problem. Terrible communication, conflicting explanations, and a complete waste of money. Absolutely unacceptable.

We had bats the previous year in an old building on our property. We had a different company out…read morewho placed tarps and a couple of entry points and barely looked in the attic space. This year we had bats in the siding of the house. After making repairs ended up with a couple in the house. Called the first company and they said they couldn't make it for a couple of days. Called another company and couldn't come out for 2 weeks. Summit came out the next day and ensured we had animal control get the bats that were in the living space. They had a much better plan than the first company and did a through inspection. They gave us peace of mind.

Mike, the owner, is wonderful, very polite and knowledgeable, on time, just what you want from a…read morebusiness owner. His prices are reasonable! He explains everything clearly. We are thrilled to have found Virginia Pest Management and this super nice young man. We would recommend him to everyone! If it were not so far away we would ask him to take care of our other house in Reston too!

Exceedingly poor customer service and dishonest. Some time ago we asked that they only use…read moregreen/organic products and not use anything on our bee garden. Then come to find out they kept using the same products, and spayed where we specifically said not to, killing everything in the bee garden. For almost a year we continued to pay full price for them to do nothing but the cobweb dusting before deciding to cancel service entirely. Rather than being the least bit apologetic, they were aggressive and are determined to continue charging us. Toxic company - stay away.

I have Had numerous pest control services at my house over the past 30 years, however this is the…read morebest one so far. Sigma pest control. they quickly respond to anything that I think is wrong. they come out and check it out anyway. That's actually a blessing to us senior citizens. their concern for our welfare is comforting I highly recommend Sigma.

Guys stopped to help me out after the snow. They plowed back the snow pile so I could get my car…read moreout. Good guys!

Horrible customer service and terrible service that was not thorough at all. If I could give the…read morecompany zero stars I would. It's extremely frustrating to pay $500 for an incomplete service that only took the technician 40 minutes and did not get the job done. Subsequently, I persistently called, left voicemails and emailed for 2 weeks letting them know of my issue and they kept giving me the run around. It's unfortunate because they were so quick to get me scheduled to take my money but when I told them they obviously didn't do the job I paid for, they have been completely ghost. Because of the nature of the situation and the health hazard, I had to call another company to fix the faulty job they did. The new company is excellent, great customer service and I will recommend them to everyone with any similar issues as well as my HOA because we have wildlife issues is my neighborhood quite often. Companies like Jesse James do not care about customers... customers who work hard NOT to throw away money! I do not write reviews often so when I do it's because I value my dollar and do not want others taking advantage. Sadly, I was referred to Jesse James by another company who could not get to me sooner so I'll have to also let them know about my experience so others do not have my same fate! And do not lie and say you were not given access to the interior of the house (like you did in your response to me on Google). If you would've called me back or responded to my emails - had a conversion about any of this you would have heard the truth. Review our invoice that states exactly what we said no to - upcharges your technician tried to sell us for exterior gates around the vents. This is exactly why your customer service is horrible. You as the owner weren't even respectful enough to respond and let me know hey this is what my technician told me but what actually happened? Again, absolutely horrible - all around hands down despicable service and an even more terrible leader who would rather hide behind a computer and lie on the internet than face the truth!

Called and set up a consult the same day. Dwayne is up…read morefront with all plans and prices. Came to our house daily to check traps and kept constant contact with us. The end of our job required some dirt work. We were happy with Dwayne's work and cleaning up after the work. I will recommend Hilton Home and Wildlife Services in the future.

We had been hearing some light noises in the attic and had feared some realm of wildlife was trying…read moreto live rent free in our home. Read a ton of reviews for companies in the general area and decided to go with AWR and I'm glad we did. Paul was super quick to get out to our house to investigate and found the entry point. He set up a trap and within a few hours, there was a fat, male grey squirrel in there. He came back out the following day and blocked off the entry point and took care of the squirrel and trap. Couple of days later and no more attic activity of any sort. He did a wonderful job sealing off the prior entry point to make sure we won't have new guests trying to make a home in the attic. It's rare these days to get great service, quality work, and the pricing not be astronomical. Paul was fast to respond, easy to contact, and provided great service with an easygoing attitude. He didn't try to make me feel dumb about not knowing as much as he does. He actually wanted to help me solve my problem and not rob me in the process. I can't speak for any other similar companies in the area, but I would 100% suggest AWR to anyone with critter issues.

Moved to Locust Grove recently and been shammed more than once already, but not by these guys. Paul…read morecame out immediately after I called and found some dead squirrels in my attic, which he removed. He then gave a detailed breakdown of what we MIGHT want to consider in the future and made great suggestions. He stressed that these things did not HAVE to be done immediately or at all if we didn't want to and never tried to scam or rush us. Since he was willing to deal with stuff I wouldn't want to do, I offered him a tip, which he refused. Honest, friendly, direct and no B.S. - I will definitely call on him anytime in the future as needed. Give him your business - we need a lot more people like him!

Patrick from Bluebird Pest Solutions came out about a month ago because I was, after several years,…read morehearing mice in my attic again. I'd used probably three other companies over the years, and the mice would be gone for a few years and then come back. Patrick was different. He showed me where holes were around AC connections and around my outside faucet and sealed them, in addition to setting baited traps. Because I'm in a townhouse, he wanted to check the spot where my foundation joined my neighbor's (I'm in an end unit). She had been away, and only a few days ago could I speak to her and ask her permission for him to come onto her property. He just today plugged up where he thought there was an opening in the corner between our homes. No other pest control company had ever plugged any holes before, and certainly not on an adjacent property. So far, I have not heard any mice, and I'm very hopeful with today's additional hole plugging that I won't ever again. Rather than signing contracts to have treatments done over and over to try and keep pests out, it makes much more sense to have someone actually try to eliminate your problem. Patrick charges a little more upfront, but that's because the goal is for him not to return.

We've used Bluebird for more than 3 years now, and are completely satisfied. Patrick and his team…read morehave seen us through rats, mice, ants and spider infestations. He has been endlessly creative and willing to experiment, especially when it comes to protecting birds, chipmunks and squirrels, which we like and want to promote / avoid harming. And to our pleasure, despite regular ant controls close to the house, we have a monarch environment on our hillside, and regularly host two species of fireflies in the summer.

I contacted BEDR Wildlife for assistance with birds. They provided a quote over the phone and…read morescheduled an appointment for the next business day. They addressed three entry points, all of which were 3-4 stories high. They scaled those heights with ease. They were quick and efficient. I realized afterwards that I had been overcharged. I contacted the owner and he immediately agreed to make it right. He also spotted a safety issue and recommended his team come back to address. They did so and completed the work to my satisfaction. I was impressed with their integrity and desire to get the job right.

I contacted three companies, but BEDR was the only one willing and available to come out that same…read moreday (which was a Friday) to rid us of a raccoon. The other companies said they'd come out the next week by which time I was worried the raccoon would be living in our attic. The two fellows who arrived knew what they were doing and right away started raccoon proofing our house which gave me and our family peace of mind. And now the raccoon has been relocated. Great service!