If you have read any of my other reviews, you know i don't give out 5 stars lightly…read more Metropolitan was wonderful to work with through the entire process. Helpful, non pressure staff at their showroom. Our in home sales rep knew her products & was helpful in guiding our decisions. (We did a lot of research & saw many other products) Ordering and scheduling was a breeze. The installation was amazing. Entire house (21 windows) was done in 6 1/2 hours. We love these new Marvin Infinity Windows and would highly recommend family owned Metropolitan window company.

Is wonderful company. Wonderful windows. This was the…read moreeasiest company to work with. Top notch experienced crew came and installed my new windows without a hitch. I would only recommend Metropolitan. My old windows were Anderson, but it seems that they only want to make a sale anymore. Had quotes from both, and happy that I chose Metropolitan. Plus, they are beautiful!

All good except the window in the bathroom won't stay up. Issue happened after a year rep came to…read morefix it after a few weeks. One month later same issue. First call in February 4 calls since then its now May. Customer service keeps apologizing and promises a call back in 2 days, a week later no call back. With all these bad reviews I can't image WN is that busy or so many bads reviews no one wants to work for the company = no enough staff.

Window Nation installed windows in my house salesman also recommended marble window seals since we…read morehave a German s Shepard and he was marking up the wooden ones at a cost of $ 300.00 per marble seal. The windows were installed with no issue however the marble seals were never installed. I called Window Nation and emailed the salesman several times and they always say they need to talk with accounting for a credit which never happens it's been a year. We're in the process of building a new house a just signed contract with ProVia windows because of the poor customer service with Window Nation.

We just had nearly 20 windows replaced in our new home, and are extremely thankful that we decided…read moreto go with Windows Pittsburgh! After reaching out to several other window companies, we knew that once Jim from Windows Pittsburgh stopped by to provide us with a quote, his company was the one that we wanted to to go with. From the moment Jim, the owner of Windows Pittsburgh, stopped by he was completely professional and made sure to keep our consultation around an hour, which we appreciated. We went back and forth for weeks about grids and colors, and Jim was extremely patient and didn't pressure us at all during this time. For anyone who has shopped for windows, you would understand how "sales-pitchy" these consultations can be. Jim did not make us feel pressured or rushed in to a decision what so ever. He was just a good, local guy, who was thankful to do business with us. Windows Pittsburgh is locally owned, and operated. I liked this because I knew that we were giving back to our community vs. giving in to the larger window companies. After our initial consultation we did have one person come to get exact measurements, and then our actual instillation was approx. 4 months after our order. The installation was scheduled for three days, but it only took the installers two days total. I can not speak highly enough about the installation process because they really took their time to do things right, and cleaned up (very well) as they moved throughout the house. Drop cloths were used on the floors, and they swept and cleaned up after each window. I didn't worry at any time about broken glass, nails, etc. They did a fantastic job, and even wiped and cleaned the new windows (they will never be this clean again!) When I met with Jim initially, I told him that I heard of Windows Pittsburgh from Yelp. He seemed surprised by this, because he doesn't use Yelp for advertising anymore. As you know, this company isn't as heavily broadcasted in the Pittsburgh area. I'm hoping that our review gets noticed, and that anyone looking for new windows or exterior doors in the Pittsburgh area will consider using Windows Pittsburgh, they will really do a great job and you will be happy with the results!

I don't think I could have been more impressed with Windows Pittsburgh. Jim was very courteous and…read morefriendly, patient and understanding ... basically an all around good guy. Prices were very good and the quality is top notch. The installation was a breeze! The guys were courteous of my toddler and my house. They cleaned up everything and hauled away all trash. Would recommend Windows Pittsburgh to absolutely everyone.

Windows are leaking for the past 8-9 years. Window World would not replace them nor pay for the…read moredamage to plaster, wood trim & carpet. They used numerous excuses for the leaks saying it is due to bad siding or bad roof. Their a ledged warranty is suspect.

The actual installers where fine but I had to fight to get my windows installed on time and then…read morefight to get my siding installed at it was late and then they were supposed to deliver it when I was gone if there was a problem they were supposed to call. no phone call so when I showed up and it wasn't there I called and they were like oh well. i travel for a job and had taken time off to be home they were just like oh well. they knew I traveled for a living so I took two weeks off for no reason and couldn't go back to work then they finally showed and that meant taking more time off. so 4 weeks without work and they delivered the wrong color trim so they had to stop early the first day because they couldn't do any more without the trim. they did come back with the right trim today. no idea how much longer this will take. the worst part is I have to use them again to finish thr back side. I decided to use someone else to put my back window in because they only install the same size window over the old frame. they don't actually replace trim or anything. Im truly unhappy with them customer service. though as I said their installer both for the window and siding are the only reason they get any stars. the installers are great. the rest of the chain to get the stuff is absolutely horrid. Super unhappy

I saw the Clark Renovations truck on my street and went to their website and called to get more…read moreinformation on their capabilities... they rudely let me know they only do projects for people who get their kitchen or bathroom done, not new clients. Very awkward.

A fantastic company with matching employees. Starting in the 1990s with 19 windows installed…read more(still working perfectly), a sunroom then an addition because we loved it so much. Then a new sunroom in a new house. A minor problem (adhesive on one panel)..... they were out here immediately and put an entire new ceiling up. Great company that will stand behind their products if needed.

Good prices. Seems to be quality. Wait on windows 4 months. They are making the windows and are…read morebacked up with orders.

Window shopping is hard. Zen Windows saved me from one of the big window companies that does a song…read moreand dance to get you to sign. Zen had a fair price and didn't budge on it. I like their double lifetime warranty and the quick response time on emails. Our new windows are installed and look great! We did have one window backordered and the installation of the others was delayed for a few months due to that. Given the COVID environment, that makes sense. Overall I'm satisfied and really glad I didn't pay twice as much for the same windows with the other installer.

If I could give a zero I would. I need one window replaced but, Zen told me they only replace 3-4…read morewindows. So, what is a person to do if they need a window replaced and a window replacement company won't replace it? What do they expect me to do? Buy a window and install it myself? I'm disgusted with their response. It can't always be about how much money you make. Sometimes you just have to do the right thing.