This company was recommended by my husband's coworker. We have an acre of property and had them quote and propose design for several areas. Decided to try them out on a small part of the property to see if we would like to give them the whole property. Thank god we did a trial run because unfortunately we had a bad experience.
We had agreed up front on a price but the owner Jose promised us we would go "plant shopping" once we got to the part where they put plants in the yard. I didn't like the original options that were given to me. All started well. They re-did the fire pit with sand, mulch, and edging. It looked nice but we noticed drainage issues during a big downpour of rain. The mulch was being washed away and pools of water sat in the pit. They assured us that this would resolve once they finished the work. It never resolved and only got worse with more rain after they finished.
They put plants in our yard without going shopping with me and a tree we never agreed on. I was concerned because I didn't know what the plants were, how much maintenance was required, and how big they got. It was like pulling teeth to get them to tell me what they were. I had to ask several times and finally got some blurry pics back with some of the plants names but not all of them. When I did a search on the plant names, I found tons of variety out there and couldn't make heads or tails of what I actually had in my yard. The tree I never agreed to planting, I found out won't work in that space in 5-10 years and will require heavy maintenance once established. I specifically requested plants with little maintenance. They also left some of the plant tags lying around. Thankfully they did so I could deduce what they had planted but also super unprofessional of them. I also realized that I was way overcharged since the prices were still there.
Finally, this company decided to remove several rail road ties we had. We used them to keep traffic from going down an alternate path to our home and they were notched out to piece together. When we brought up the issue they told us they lost them. Then they brought them back but they weren't the notched ones we originally had and were in worse shape. They said they would pay for a new one, but I have heard nothing. Also, the weeds that they mulched over have already sprung up.
When I confronted the admin (owner's daughter) about this all, she only focused on the rail road ties and nothing else we were unsatisfied with.
These folks are terrible communicators and likely will do whatever they want to do on your property without you input. I'd think they would do okay with commercial landscaping but should not be doing residential.
This is my first home and our first big drop of money. I'm so upset at the results. Don't hire them if you want any input on what you want done. read more