Baxter's is by far the best jeweler! Paul has helped us a few times, spending time with us and…read moremaking sure we could get our repairs done in a very timely manner. When they clean my rings, they sparkle like new! Mike has also been most helpful. Not only is it absolutely beautiful with amazing pieces, but they make you feel like a valued customer every time! I wouldn't go anywhere else!

Here from out of town for a short time and just needed my rings buffed and replated. Have had this…read moredone at a couple other jewelers in the past but this jeweler blew me away in their customer service, quality, and efficiency. If I was staying in Rhode Island long term this would certainly be my new jeweler!

I went in to get my 14k watch links remove. Omg Josh got it done on the same day! Highly recommend!…read moreI also got money back from the links I didn't need!

My engagement and wedding rings had become so tight I could not remove them. Josh cut them off,…read morecleaned them up and resized them all for a very modest charge. I could not be happier. He went out of his way to accommodate me, coming in outside shop hours to make sure we had the right ring size and to get the rings back to me in a timely fashion. Absolutely recommend!

Very beautiful store- service was impeccable- very knowledgeable and considerate to my requests…read more Wide range of items, men's and women's watches along with other jewelry as well. I am very pleased with my experience here.

I am writing this review about Providence Diamond. After reading all the previous reviews, and…read morethere are many of them, I believe 3.5 speaks for itself and is generous, at best! After spending over $20,000 in a period of three weeks, I will just say this: buyer beware. If you are in the market to buy a Rolex, I wouldn't recommend dealing with Joe B. because you won't get a call during the waiting period even if you leave a message for him to call you. I had to talk to the manager to get the status of the arrival of the Rolex. I finally did get the call that the watch was in. After I put that Watch on my wrist, Joe was gone, never called to follow up or to see if I was enjoying my watch or if there were any problems! Bottom line; l bought my next Rolex in Boston on the recommendation of a friend that had the same experience as mine at Providence Diamond!

I love my bracelet buying and receiving could not have been smoother. All in all a positive…read moretransaction, and I will buy from them in the future..!!!! Thank you..!!! Best Regards, Edward Lee Fields

All my order came in perfect shape beautifully packaged no received on time also!! Mot a scratch on…read moreany of the gorgeous pieces !!

What an incredibly friendly, helpful, and well educated staff! Walked myself in the door a bit…read morehesitant of the whole experience not knowing what to expect but Kevin sat me down and made me feel comfortable with my choice in location instantly, before I had a chance to run out the door! Which is important for me, I'm known to tell you I'll be back with no intention if I feel pressured. Well back to Kevin! He shared such a wealth of knowledge on such an array of pieces I had in my possession for so long but knew nothing about. It really was such a relief that he was so willing to enlighten me without any pressure of selling anything and yet expressing interest in the pieces that would be worth getting rid of at the moment. Having spent a good amount of time learning with him I felt very comfortable letting go a handful of pieces but left with just under $500.00! A legitimate handful of jewelry! His efforts were surely appreciated I feel him and his coworker really went the extra mile for me while I was in the establishment. I will surely be returning and recommending this business. - a sincerely happy customer

My husband and I went there today to get a ring sized. We had gone to Baxter's and they wanted…read more$130.00 which we were not willing to pay. We came here in our local community and they were so fair. They also noticed a few claws on the ring needed repairing and all told they asked $46.00. That won us over big time. Once we started chatting with the owner and his son about what jewelry they had to offer we put a few items on hold and will be going there for all our jewelry purchases. If they do not have what you want they will make it or adapt it. I love that it is a family run business and they do all repairs in house. Can't say enough good things about this place.

Told me 1 week to fix my earrings but left me hanging for 10 days and didn't work on my items until…read moreI said i was going elsewhere that is cheaper and won't lie about the time it takes to get done. Save yourself the time and money

They are thief's. Old man the owner replaced my diamond to piece of glass so fast and easy , right…read morein front of me . Very " professional " . Be careful . Don't trust them . Don't go there . NEVER EVER !

I am honestly very surprised about all the bad reviews. Brought in some silver plate and sterling…read more I believe I got paid fairly.

I have several watches that I used to wear all the time (before wearable fitness trackers and Apple…read morewatches entered my life), and decided I'd start wearing again. All 3 of them needed new batteries, so I figured I'd try the Speidel store, since it was so conveniently located for me. The store is attractively set up, with lots of windows and natural light a it's on a corner (no photos since the store clerk and I were the only ones in a modest space & it felt awkward to start snapping away before I asked for service). It has some really fun watches on display for sale, many of them priced under $50, and a nice collection of what they label "scrub" watches for nurses, with large and clear to read faces, for just about $30 each. They also sell replacement bands, which I didn't think I needed. I was told that one watch didn't seem to have a back that could come off, so the battery couldn't be replaced. I left my other 2 watches and went to run errands. When I came back, I got the bad new that they could replace only one of the batteries since the back on the other looked like it wasn't replaced correctly so it was wedged in. The clerk directed me to Saltzman's Watches in Cranston when I asked what I should do with those 2 watches she couldn't fix. So, 4 stars for a very nice store to stop in if you're looking to buy something that isn't a high end watch; closer to 3 stars for advertising repairs that they could offer in only a limited range of situations.

Living on East Side and having such a wonderful gem as Speidel watch in our neighborhood is…read morerefusing. Every time I go in they are professional but equally friendly and couldn't be more helpful. Unique to find have such an experience these days. I am from family owned businesses myself for generations and trust me it's hard work. Thank you for being who you are and always friendly as well as helpful! Quality products too! Enjoy doing business with you

If you are looking for people who really know their stuff, this is the place to go. They have a…read morebeautiful selection of watches and are very reasonably priced. I recently went to have a watch bracelet sized...they were fast, friendly and efficient. Scott is the gentleman that helped me with my watch. He took the time to explain how and why he adjusted it the way that he did... and it worked exactly as he said it would! He is very professional and definitely knows what he is doing. Thank you so much for the continued excellent service.

I sent in a Mondaine Automatic watch for repair. It took about 6 weeks which is actually a good…read moreturnaround, What was exceptional was the repair and the corresponding accuracy which exceeded my expectations. I made periodical inquires about the watch as is was still new to my wrist and Brianna always got back to me with courtesy and the latest update.

I am literally on every Mom group page and I asked for recommendations to get my six month old…read moredaughter's ear pierced. I did a ton of research and I ended up choosing Rowan. I am so happy that I did. They are amazing. Appointments were super easy to make the staff. They are wonderful. They made myself and my daughter feel so welcome and so what is. My daughter ended up getting her earring out like a couple months later I brought her back and they put it back in for me no problem no charge.

Three of us had piercings, one love and the two others helix. Place was clean and area sterile…read more Earring options were okay. Person who did the piercings took their time and made sure she positioned the earring just right. I forgot to use my coupon that stated it was good on earrings, and when I called they only applied it to the solution I bought. I was not happy about that. We spent over $400! They should have honored my coupon. Update: the coupon said it was good on any earrings. I knew it wasn't good on piercings but expected to be honored on the hundreds spent on earrings. This was the coupon!!!! Don't forget to treat yourself with 10% off on your first purchase. Use code: NEWFRIENDS10 Three of us had piercings, one love and the two others helix. Place was clean and area sterile. Earring options were okay. Person who did the piercings took their time and made sure she positioned the earring just right. I forgot to use my coupon that stated it was good on earrings, and when I called they only applied it to the solution I bought. I was not happy about that. We spent over $400! They should have honored my coupon. Update: the coupon said it was good on any earrings. I knew it wasn't good on piercings but expected to be honored on the hundreds spent on earrings. This was the coupon!!!! Don't forget to treat yourself with 10% off on your first purchase. Use code: NEWFRIENDS10 Beware they don't honor coupons they send you.