This is one of the most unkept airport lounges I have visited. The bathrooms are gross, the coffee machines are in dire need of a cleaning, and the gal running the front desk was extremely cranky. Next time I'm in the Vancouver airport, I will pass! read more

We spent about 5 hours here during our layover in the domestic terminal. The lounge is pretty open with lots of natural light. The seats are quite comfortable though I wish they were reclining so I could take a nap. The internet speed was pretty good to stream videos from YouTube/Netflix. Restroom was clean and they also have 2 showers. The food wasn't exciting. They had a pasta salad and a quinoa salad, hummus, edamame and a couple of different breads. There were two unappetizing soups. Dessert was actually good! They had cookies and Haagen Dazs ice cream! There were plenty of alcoholic and non-alcoholic beverages to choose from. I liked the fruit infused water! They also have a business centre with a printer for those who need to work. The lounge was quite big with plenty of space. Overall, I think it's worth a visit especially for a long layover. read more

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It is temporarily located on level 4 as the usual lounge on level 3 is under renovation. The place is not very big though it is spilt into 3 areas. The middle hall is where the food is and there are tables and chairs more conducive to dining. Plus a big conference table for those who wish to do some work on their laptops. One side is lined with fairly comfortable seats with power outlets (not all are working though) to charge your electronic devices. There is also a row of "private" pods along the wall. There is another room off the dining area and that is where the alcohol is served. Magazines and news publications are available. There is not much of a view of the planes though. The place is fairly busy though there are lull periods when people left to catch their planes. It is not as quiet as I thought it will be as some guests do not use earpiece when watching videos on their devices. The most disappointing will be the food selection. It was mostly cheese pasta and vegetables when I was there. The only meat was from the chicken noodle soup. I do like the selection of tea though. I will not pay to use the lounge and will only use it if it is free or included in my air ticket. read more

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Well what can I say to be positive . The lounge is clean and has a great view . The staff is very rude and unprofessional . The food offering is terrible. It so 7 pm and they have Vegetables that are in heavy mayonnaise salad. The soup is watery and the bread is stale . The coffee expression machine is not working . I would be really upset if I paid $50 to this type of offering. Hey Air Canada it time to up your offering as you are not the only lounge in most airports. read more

Air Canada Maple Leaf Lounge - Salad with more mayonnaise then vegetables - Airport Lounges Near Me - Richmond, British Columbia

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This review is for Air Canada Maple Leaf Lounge Domestic Departure. Nothing beat a shower to refresh yourself after a long haul flight from Asia. I did feel a lot better and ready for a nap after a hot shower. Having shower facilities is great at this Air Canada MLL. The staff was really accommodating but seemed super busy as they barely able to keep the shower facilities clean and ready for the next guest. I will stick with drinks. Open bar is always great. The Cream of Mushroom soup they served were worse than my cooking as there were lumps and lumps of powdered soup base. A bite into one of those, made me not wanting to eat anything else. Compares to other North American Airline Lounges, Air Canada MLL is quite decent. As it can be worse if you are in UAL lounge eating crackers and with no open bar. read more

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The staff are good. Washrooms are clean. The lounge is quite busy and there selection of food is below standard. They still haven't started up their buffet and the boxed food that gets sent out is worse than airplane food. For what we pay for business class flights, this is a poor reflection. read more

We visited the Air Canada Maple Leaf lounge after upgrading our tickets back to Honolulu to Business Class. We were surprised and delighted that the upgrade included entry into the lounge. This is a great option when you have a few hours to kill before or between flights in Vancouver. Throughout the years, my family and I have enjoyed many airline lounges worldwide, and this one is among the better facilities. They offer both cold and hot food items Much better than ANY of the Delta lounges that I've frequented in the last few years - in terms of both variety and quality. For my fellow cocktail lovers out there, they offer a wide variety of spirits, beer (on tap) and wine for your enjoyment. There were also numerous televisions and meeting areas, as well as private work spaces and free wifi (although I wasn't impressed with the connection speeds). The staff were exceptional - pleasant and helpful despite having our 5 yr old twins in tow. read more

Air Canada Maple Leaf Lounge - Food options - Airport Lounges Near Me - Richmond, British Columbia

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I travel by air a lot in my business and so I have been a member of the United Club for some years now. I visit their clubs in most airports that I travel through. United is a member of the Star Alliance....of which so is Air Canada. On this particular trip I chose to drive up from Seatle to Vancouver, just for the seats on the Air Canada flight...traveling to Seoul Korea that takes 11 hours in the air, it sure is nice to have soft, comfy seats that lay down flat so you can relax or sleep....YES...!!! The Maple Leaf Lounge is located after you get through Security and into the International flights...this lounge was huge, comfy chairs, plenty of finger type foods....I liked the hot soup best. The staff was helpful and very polite....most Canadians are very polite, it must be in their blood. The USA could benefit from this example. read more

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This review is for the transborder lounge in the US terminal. Last year I had visited the one in the international terminal, which was also similar to this one. The Maple Leaf Lounge is a nice quiet place to hang out while waiting for your flight. Mostly I enjoy escaping the noisy craziness of airport life in the terminals. They have an open bar with two different kinds of beers on tap and a wide variety of wines and liquors, which opens at 11am. There is a selection of food to choose from as well as an espresso machine. Although the space is quite small, the floor plan makes it feel more spacious than it actually is. You can also work on your laptops with their free Air Canada wifi. Overall, a relaxing lounge. Definitely use it if you have access! Regardless of the bad reviews, it's still better than sitting at the gate and waiting for your flight. read more

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Based on United Club membership rights, I have access to Air Canada's Maple Leaf Lounge in main terminal, one level up. An oasis to camp out until flight time. Limited breakfast fare...only time I generally visit. Wi-Fi performs poorly with unreliable connectivity. Too few A/C plugs to charge your mobile devices. Limited number of A/C receptacles designed for a yesteryear era. Opens later on Sunday: 6:30 a.m. Bean Counters in charge of a hospitality function. Comfortable seating. Expansive view of airport operations. read more

Air Canada Maple Leaf Lounge - Comfy Seating - Airport Lounges Near Me - Richmond, British Columbia

Pretty standard for an airport lounge with one notable exception--open bar! Food offerings are better than United and get changed out more frequently. I would rate this one higher but unfortunately the WIFI is out of order and the staff has gotten lax on cleaning tables. read more

Air Canada Maple Leaf Lounge - Airport Lounges Near Me - Richmond, British Columbia

Although I'm glad there is a Star Alliance Lounge in the US terminal, this Air Canada one is pretty small and barebones. Food options are minimal to some snacks, and the sitting area is small and half of it is in the sun. There is a shower but only one and it's just okay. It could definitely be updated. Beggars can't be choosers when getting off an international flight. Service is good as the staff is friendly and professional. read more

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The Maple leaf lounge in the YVR domestic airport is the best I've been to. It's opened daily 5am-11:30pm. The lounge is conveniently located just straight down from the escalator stairs after the security check-point. After checking in with the reception, the lounge is located upstairs. It's spacious with lots of seating areas and a huge window that spans throughout the lounge so that no matter where you sit, there's always a nice view of the airplanes coming in and out. There's large screens that show the flight info and cellphone charging stations. Central to it all is the bar and kitchen. There's a good selection of alcohol that is self-served. The food was constantly being replenished and there was a great amount of selection...from soups, corn chips & guac, a Mediterranean rice dish, green salads, tons of cookies, and other snacks! The staff there were very polite and smiley. They were also very swift with removing any dirty/empty dishes that I was finished with. Great lounge and management ! read more

Air Canada Maple Leaf Lounge - Roasted red pepper soup, chips & guacamole, spinach salad, and a Mediterranean rice salad - Airport Lounges Near Me - Richmond, British Columbia

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What a disappointment, Visited right between 10-11am where breakfast and lunch was transitioned. The food offerings were embarrassing. Luckily our biz tickets provided this experience free as I couldn't believe the larger party ahead of us actually paid for guest entry to this mediocre lounge. My family and I immediately regretted not going to the Plaza just a few steps away. Thinking this is Air Canadas lounge IN Canada, it should set the standard, NOPE, breakfast was bagel, white bread, muffin along with the basic spreads and fruits. Coffee and juice as usual. No hot food whatsoever. When lunch rolled along, alcohol was brought out however food options just was salad. It was kinda sad. Expected more from this place. As for service, it's ok, the wait to check in took way longer than expected, only 1 person behind the counter and multiple parties lined up awaiting entry. Wasn't missing much TBH read more

This lounge makes United's look like a dump! My husband and I were able to relax and recharge before our flight back to NJ since I'm a Premier Member of United. Air Canada is part of the Star Alliance so you have access to all of the Star Alliance Members' Airport lounges. Take advantage of it! This lounge was big, had plenty of comfy seating and tables. The bathrooms were modern and super clean! The best part was the food. They had a salad bar, hot soup of the day, fancy espresso/hot chocolate machines, and a self-serve bar. I helped myself to some veggies, hot soup, and customized hot chocolate! Oh and free wifi of course! The people who work here are nice so there definitely wasn't a pretentious vibe. If you're able to, relax and check out the Maple Leaf Lounge! read more

Air Canada Maple Leaf Lounge - Teddy relaxing before his flight back to NJ. - Airport Lounges Near Me - Richmond, British Columbia

The AC lounge in the domestic terminal is pretty underwhelming to say the least, it's pretty much at least 70% full most of the time, and it is usually hard to find a seat as a group so I would say better for solo business travelers. The food is pretty uneventful, usually sausage, some egg cheese omelette thing, fruit, oatmeal, cereal and DIY toasts for breakfast. Lunch/supper usually consists of some type of hot pasta with pasta salad, small salad bar, and chips/salsa/hummus as well. On another note, the oatmeal raisin and chocolate chip cookies are generally pretty good so stash a few for the flight, also fill up your water bottle with some fruit infused water! Unless you have lounge privilege with AC or a complimentary lounge pass I would not recommend paying for this lounge unless there is a huge delay for your flight. You really don't have that much more room to wait for your flight vs. sitting at the gate. However if you like'em drinks having an open bar is always a plus. Just don't be that annoying person who gets drunk prior to boarding a flight and acting obnoxious. read more

Bad Reviews are on point. Although recently renovated the food and service (at least in the AM) are H O R R I B L E ! ! ! ! limited cereal, limited hot dishes, limited pastry. WTF???? Almost as if their budget was wiped out with the reno. read more

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As far as international lounges go, this one has fewer amenities but plenty of space to kill time. They do have hot food and soups, but a very limited snack selection. Food isn't anything to write about though. Tons to drink if you're interested in boozing it up before your flight. My favorite feature is the cubicles in the back, so you can get some work done before your flight. It's a mini office, so it's nice and quiet back there with plenty of privacy so you can do your thing in peace. The bathrooms are small though (limited stalls), but I think that's because this lounge doesn't get very busy. No showers here either, but YVR probably isn't a major international hub so there's no need for that. Hey, at least it's peaceful in the lounge. Beats the gate where there are people on the phone all the time, with kids running around, and that one person who is coughing up a lung. read more

I have been to lounges all over the world and this one is decent. Its fairly small but also fairly quiet too. A nice bar area, selected food on offered which could be expanded slightly, self serve beer which was nice, open WiFi and everyone was friendly. The lounge is well positioned if you're coming through security but if you're in transit from the US you have to make your way all the way back towards where everyone comes in. read more

Pro: clean, spacious Con: very limited breakfast with old croissants, only one toilet per gender which is probably the reason for not serving beer read more

Fabulous place, completely remodeled and not only very user-friendly, but also a nice place to relax during a long journey. Great food, good layout, showers available. Desk, tables, chairs, a bar, and plenty of window seating if you just want to relax and look outside before hopping on an international flight. Immaculate interior, located in an easily accessed spot of a terrific airport. read more

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Good good, fine wine, quiet vibe, what more do you need prior to a red eye flight? Selection was varied and plentiful, especially liked the butter chicken with basmati rice. Paired nicely with a Chardonnay! read more

Really disappointed with this lounge ... I'm a frequent flyer and get lounge passes all the time .. so I decided to use my pass for this trip as it was an overnight flight back home. Wanted to get away for a few hours and rest up in a more relaxing lounge upstairs away from the main Airport terminal gate, Unfortunately, this lounge was run down.. very dirty tons of people it felt super crowded. The food was gross and stale It offered maybe a few sides that wasn't even fresh! The babaganoush was out for who knows how long. The drinks were the only good side to it... the coffee was terrible, Barely any service asked for help or a plastic container .. the people here did not speak any english. The Wifi never ever works. I honestly felt like I waisted my pass again as this lounge was run down and not worth going to.. the sofas are not at all comfortable and tiny. They should upgrade it and fix their god damn network... I mean As I left the lounge I was able to connect to the easiest task the wifi of the airport was a breeze.. Anyone at air Canada do something for your members it's embarrassing! read more

FU I am United Airlines 1k, million miler, and red carpet club member and they wouldn't let me in BC I don't have my red carpet club card? Jackass at the door was not helpful at all. He was like I need the card, and I said the card has my number on it..I can give you my number...he was like I still need the card because I have to swipe it. I was like ok, what if I had my card and the swipe didnt work what would you do? would you punch in the number on the card? he didnt answer.... totally not oriented in fixing my problem. If I didnt have the card, wouldnt you think he would try and figure out a way to verify it? besides saying, i need your "card"? Maybe its me, but I thought he was a total Jacka$$ read more

Although this is not the most luxurious lounge I've been to, I LOVE that it has healthy food / snacks. They have my favorite healthy foods - quinoa and kale! They have a quinoa salad and kale salad. Nice, and the quinoa was good too! I got some pita and hummus and was good for the rest of the night. I wasn't hungry for dinner after eating here. :D Note: They don't have their own internet access code at this lounge. They just tell you to use the airport internet, which is SUPER slow. So an improvement would be to get its own wifi that people can use so that you can actually serve the web at a normal speed. I felt like I was using a dial-up. Alcohol: Large selection. You won't be disappointed. read more

Air Canada Maple Leaf Lounge - Food - Airport Lounges Near Me - Richmond, British Columbia

This AC Lounge is disappointing due to the low quality food and lack of variety, unrelaxed atmosphere, and lack of modestly functioning wifi. The food is not well-planned/coordinated and lacks variety. There are 6+ types of starch (corn tortilla chips, white bread, brown bread, pita, pretzels, cookies, pasta) but no cheese or no fresh veggies (the 'Mediterranean salad' is slathered in oil/mayonnaise; the two dips include a value salsa poured from a bulk jug and a sad looking baba ganoush). It would be delightful to simply have a variety of lettuce-based salad, bell peppers, broccoli, cauliflower, olives, hummus, nuts, charcuterie, artichoke dip, etc. type appetizers to snack on. The soup offerings were just ok, although they were thin, watery, and poorly mixed, containing several slimy glutenous chunks within each cup. The atmosphere lacks refinement; the various spaces through the lounge are loaded with cheap, uncomfortable furniture. This discomfort is compounded by the lounge volume and predisposition for amplifying sound. Worst of all, the air is too warm for reasonable physical comfort. Beyond the massive food and physical environment-relates flaws, the Wifi doesn't work. Numerous connection issues on a variety of devices. When connected, signal drops and is simply unreliable. Overall, the experience is sad, unpleasant, and not appropriate for a Star Alliance lounge. These isn't a single aspect of customer experience that this lounge does well. read more

This is a review of the lounge at YVR in the "USA" part of the airport between gates 86 and 84. First, the signage is poor and hard to find this lounge unless you know where to look. The lounge is smaller and not as upscale as the lounge in Toronto or other lounges that I've been in. Definitely worse than most lounges in Western Europe and Asia. The food offerings are better than USAir and United's food which is mainly snack food. We were in the lounge in the morning and they had 4 kinds of cold cereal, oatmeal, hard-boiled eggs, yogurt, fruit cups, two types of pastries, muffins, and bread to toast. There were 2 kinds of juice and coffee, tea, and Molson's on tap. In other words, you could eat breakfast here before your flight. The big negative was that the wifi was extremely slow. It was so slow I finally gave up. read more

I spent a little over an hour at the Air Canada Maple Leaf lounge at YVR on my trip back from Vancouver. On a positive note, at about 2:00 pm on a Sunday there were plenty of comfortable seats, and many tables available for seating. The alcohol selection was also pretty good for self-service. A couple areas of improvement, 1) there aren't chargers available at every seat, 2) the food selection is pretty limited and underwhelming. Strangely enough, they have pita bread available but nothing really to eat with it (e.g., hummus). There's some cheap salsa that tastes like Pace picante and a dill dip that seemed out of place. read more

Air Canada Maple Leaf Lounge - Food selection - Airport Lounges Near Me - Richmond, British Columbia

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I used a lounge pass instead of buying breakfast from the few choices in domestic. This place is bland af. Tastes like a cheap hotel breakfast: egg like stuff - flavorless, the soggiest waffles from the clam shell, bizarre mixed meat sausages, no potato side. 2 stars for comfortable chairs and view. Disappointing if you enjoy tastes and flavour, top shelf yvr. read more

Buyer beware! Hours at this lounge are limited! I arrived at 7:30am from the US for a connecting flight at11:30am but was not informed that the club does not open until 9:45am on Mondays. Check opening times before you buy a spendy pass like I did, now I'll have to rush in and out in order to make my connection. (Staff was lovely once the lounge opened, though, kudos to them!) read more

Had 3 hours to kill between flights . The longe is spacious with good wifi . The food look very average , I hope they should also pay attention to the food , quality and menu items . Nothing much to rave about . Good bar with a decent selection of liquor . read more

This Lounge is pretty good, with regards to the other ones I have been on. I get a good view and nice drinks as I wait for my flight. Even much better when the check in desk is so friendly read more

Air Canada Maple Leaf Lounge - Cocoa and Baileys - Airport Lounges Near Me - Richmond, British Columbia

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The YVR Lounge is better then the YYZ Lounge but just barely. Service was good but the food quality & quantity is ultra low. You'd think with the cost of the annual membership in the $500.00 range they'd provide better food. But leave it to Air Canada where their new slogan is "we're not happy until you're not happy"! read more

Very nice lounge in the trans border section of the airport going back to the states. Lounge was immaculate, had all the usual pastries and coffee, and gluten free bread for toast! Absolutely wonderful to have lounge food I can eat!! read more

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Don't know why there aren't separate listings for the international, domestic, and trans-border lounges. I've visited the latter a few times. Most recent visit was on a flight back to the US in the early morning. It opens at 5am, when it really should open at 4:30am, which is when everyone starts getting through US customs for the 6am block of flights. There ended up being a whole group of us lined up outside waiting for to be let in. The lounge itself is fine. It has a nice, open design with cafe style seating as well as some leather seats. There are a couple sections that are more private. The bathrooms were fine, and it's nice there is a shower. There is also a magazine rack full of English and French literature. The food selection was nice when I've been there for both lunch and (very) early breakfast. For lunch, they usually have a few tasty salads, edamame, nachos, trail mix, soup, and rolls. There is also a good self pour liquor/beer/wine selection. For breakfast at 5am, they have a variety of really tasty muffins, oatmeal, cereal, yoghurts, hard boiled eggs, and bananas out. I've heard that later in the morning there are also hot dished brought out. Nice place to relax and recharge, and certainly better than any of the measly food options at the transborder terminal at YVR. read more

This was my second visit to the Maple leaf lounge and this one was at the international terminal. My previous visit was last year but to the lounge in the YVR & Montreal domestic terminals. I would say that the food offerings at the domestic lounge is better than the international terminal. The drinks and liquor at the international terminal was much more. Does that say something about Americans?..hicup...hicup... Since I dont drink alcohol (yep its true), the food offerings get my vote! Air Canada lounge and most other international carriers make the US domestic lounges look like a joke. Maple leaf lounge even has a shower that you can use while using the facilities. I used the United lounge in SFO and the Maple lounge during this last trip and Maple lounge wins hands down! read more

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Wow, people who rate this five stars...I'm pretty confused. The AC lounge is probably one of the worst lounges (outside of the US) I've been to. Yes, US lounges are even worse, but c'mon people it isn't a race to the bottom here. I'd reserve the five stars for the Cathay lounge in Hong Kong, or the British Airways First class lounge at Heathrow. This barely squeaks by at two stars for me. Where do I start: Madhouse First of all, the lounge should have some exclusivity for an airlines loyal customers. Well skip that here, any joe can purchase a pass to get here. This results in a madhouse of being jam packed like sardines at this lounge during peak travel times. You know, the exact time when frequent travelers are trying to get away from the the madness at the airport? To sum it up it irks me that people who have paid a premium for business class fares or are solidly loyal customers are not treated to a premium experience. Food Can you even call it food here? I'd call it snacks at best. Hummus, pita, chips? Breakfast is cold cereal? The Plaza Premium lounge serves way better food. Alcohol The only thing that give this a two star and not one for me is that Guinness on tap. The help yourself bar in general is decently stocked, but c'mon free Guinness on tap deserves a single star all to itself. read more

This is my favorite first class lounge and I've been in many in the U.S., Europe and Asia. What's unique about this lounge is the set-up. It feels very luxurious from the fixtures and the panoramic view of the planes. Also, this lounge is always stocked and it's serve your self. I've had full meals here that I've served up -- delicious soups, salads, homemade sandwiches -- and all for free and all you can eat. They also let you serve yourself drinks so there are usually a wide variety of beer, wine, juices and sodas. Because I got to the airport early for security, I've spent hours here and it's not a problem. It's really relaxing actually. read more

As airline lounges go, Air Canada's always leave me with the impression that they could have done a bit more (so I guess you could say they are consistent with Air Canada's in-flight offerings as well!). The ones at YVR are no exception. My favourite lounge in YVR is the Cathay Pacific lounge, which is like a mini version of their Hong Kong lounge (which is my favourite airline lounge worldwide). I haven't had a night-time international departure recently so I haven't tried the new BA lounge which is supposed to be quite nice as well. Overall the Air Canada lounges are towards the bottom of the heap in YVR though. Granted, they are better than the domestic lounges in the States from the U.S. carriers, and it is much better than the ridiculous little room that JAL calls a lounge. But worldwide nothing special. Tip for access: You can have free access to the Maple Leaf lounge through several different credit cards, as well as by reaching the mid-tier level on the Aeroplan frequent flier program. You can also frequently be brought in as a guest if you stand in front and ask someone nicely! read more

Every Joe Shmoe with a an Amex or TD credit card is in the lounge; as are countless people with coupons making this stop a less prestigious one for AC's super elite travellers. With the arrival of pay per use priority pass and premium plaza lounges; they have upped the quantity and variety of food choices however, It is all processed unhealthy fare with little or no protein and a choice of two sodium laced, high fat Campbell's soups. The raw veggie tray consisting of carrot sticks, celery sticks and cherry tomatoes is a welcome option. But listen to this, At breakfast, they have processed egg patties that look and taste like sand paper with Costco like stale pastries and flavoured high sugar yogurt cups with bread slices and butter lol. The hard boiled eggs are a nice feature but they look like they came out of a can somewhat and the fruit salad chuncks are from a bucket that has sugar added; no, no, no!!!! Still, it is better than than being in the very noisy and high traffic hallways and waiting areas of the gates downstairs while you await a flight somewhere. The selection of beer, wine and hot beverages is excellent but not enough to make this lounge one of Air Canada's best features for its elite travellers and the wifi is horribly slow!!! #ShameOnYouAirCanada read more