I can't express how disappointed I am about their service. Background Whenever I turn on AC or heat, rattling noises comes out of the vent, so I called them for a solution. Day 1 They sent over a person to do the diagnostic test. The guy said the noise was caused by a loose damper. Day 2 A representative reached me out and mentioned that their air duct cleaning service will have a very good chance of hitting off the loose dampers, which will make rattling noises gone. I confirmed with her again and again: are you sure this will resolve the problem? She said with good confidence: very rarely not. Then I booked their air duct cleaning service. Day 3 They sent over 2 guys to do air duct cleaning. However, the noises didn't go away. I was very unhappy. Day 4 They sent a technician to do a camera check. The technician said that the noises is a NOT a result of any loose dampers. Instead, it is caused by the pipe itself. The pipe wobbles around when the air flows through. There is nothing they can do about it. To get rid of this issue, I have to break the wall and fix the pipe. Conclusion They made me spend $395 on a false solution based on their false diagnosis. Day 5 Can you believe they just called me and insisted they did nothing wrong? They even asked me "Are you an HVAC guy? We have been doing HVAC for 14 years." So their logic is like: How dare you comment on a fridge? You are not even able to cool things down. They show no respect by constantly interrupting me over the phone. Dealing with them is so energy consuming. Day 6 Are you serious about your reply? Seriously? "We found a disconnected air duct". That air duct became disconnected during your air duct cleaning service. You took it off, cleaned inside, and could not put it back. I had to tape it before I could get a handyman to fix it properly, all at MY OWN cost. And this has nothing to do with the noise. "You don't want to pay the bill". I don't think anyone would like to pay the bill before the problem is gone. The issue is still there. The project is not completed. And I said I would even be willing to pay additional $100 on top of the original price if you could resolve the issue. "We do not guarantee to fix the problem". Over the phone, the representative clearly said the air duct cleaning would VERY RARELY let the problem stay. It was very misleading, apparently. read more

The sales rep was great, techs Christian and Nazarii did an amazing job. Great communication, on time, and quality work.

We needed to do our annual hvac maintenance and a chimney sweep recently and contacted a few companies through Yelp. Air Flows Chicago was the only one that did both and they were quick to respond with an estimate and scheduling. Their people are also very professional - answering questions in yelp, on the phone (Minerva) and in person. Stan (hvac), Juan and Eddie (chimney) called about 20 minutes before they were set to arrive. Each of them were very knowledgeable and explained what they check for, what they would to, and any maintenance we should do. I would definitely use them again. read more

Artem and Richard did a wonderful job! Very professional and worked quickly. Would certainly work with them again.

What an amazing experience with Airflows Chicago, I called them to clean the air duct in my office, the team arrived on time and completed the job professionally and in a timely matter. Iv used different companies in the past but airflow Chicago by far the best company in the Chicagoland area read more

Kevin & Jason are very professional. Did a great job. I'll call them again. Photos are of the machine and the large hose they use to clean the main vent going to the furnace. read more

Air Flows Chicago - Belmont - Heating & Air Conditioning/HVAC Near Me - Chicago, Illinois

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I highly recommend this company. I have been using there service for my house and business, great fast and clean.

Setting an appointment was easy and due to an unexpected scheduling conflict on our end, rescheduling was easy. We requested air ducts cleaning for our new construction home and the Air Flows team notified us that both furnace blowers need to be cleaned as well. Weary of an up charge sales tactic, I inspected them myself and both blowers did have a layer of dust on them. Since this was a surprise to me, the Air Flows owner (Kenyan) called and walked me through the process of how this could happen and how they clean the blowers. It felt good to know the owner stands behind his product and isn't chasing after every dollar. We decided to get the air ducts and both furnace blowers cleaned. We're happy with the service and will use them again in the future. read more

Highly recommend this company for air duct cleaning. They were very responsive, professional, and very helpful. They are easy to work with. They followed up prior to the appointment and called on their way to the house. I was very impressed with how clean the process was when they cleaned the vents and ensured they wore booties on their shoes. Both technicians were very nice and professional. Highly recommend Air Flows Chicago. read more

Had a great experience with those guys...called them to get a price for dryer vent cleaning, price was good and the guys came the next day. Very satisfied with the service. Extremely recommended! read more

I called today and Curtis got me set up with a quote and was able to get someone onsite today. Very efficient work and my fireplace looks awesome now! read more

Christian and Artem came to service my home. I had my air ducts , dryer vents, furnace blowers, and furnace coils all cleaned. It's a little more on the high end, but worth every penny. Christian was very up front and knowledgeable about what he was doing during the whole service. He didn't just try to sell me extra services. He provided me with pictures and a video of the equipment and gave his professional advice. I even learned a few things from him! Thanks, Air Flows Chicago! We were extremely satisfied with your service and will be calling you again in the future! read more

I called their website at noon during the week and got a voicemail, left my information and never reached the response. Also filled out their online contact us for on their website. Disappointed as the reviews looked good and they appear to be located nearby. read more

We had great service by Chris and Richard. They were able to come out the day after we called for the cleaning. They explained the process and did it in a timely manner with very little disruption to our day. Highly recommend them. read more

We are so impressed with the service Air Flows Chicago provided! A competitor came to clean our air ducts and noticed / perhaps created some damage to our dryer vent and then quoted us over $800 to fix the problem. We contacted AFC that same day, Antoine came out the next day, was kind, courteous and knowledgeable and easily detected the issue. He quoted half the price of the other company and offered to fix it on the spot. They made this headache easy peasy and affordable. Highly recommend Antoine and AFC! read more

Our dryer vent broke and was about 16' long ending behind our bathroom. We couldn't get to it. Antoine at Air Flo came and built a new shorter vent to the outside within an hour. Very friendly and did a phenomenal job. We are very happy! read more

They were here right as scheduled. They coordinated with our property manager and other owners in my building. They cleaned the dryer vent very thoroughly. read more

Fantastic! We moved into our home that is 50 years old and I'm pretty sure the air vents were never cleaned. They were so thorough, efficient and detailed oriented. My son has asthma so having healthy air quality is even more important in our home. I will absolutely use them for all future services. read more

Really great service! We originally called due to dryer vent issues. We have a very unusual set up and as a result the issues weren't resolved after just one visit. But the company was committed to helping us and came back more than once (usually even the very next day) to make sure everything got fixed. Antoine was great! We also had them return for duct cleaning of the whole house, and we were very pleased with this work as well. read more

Air Flows Chicago came to my condo for a free estimate less than 24 hours after I reached out to them. Antoine and his team were on-time, professional, and friendly, diagnosed the work that needed to be done, and then immediately took care of it after my approval. They did such a nice job, and I'd recommend Antoine and Air Flows Chicago for any help with vent cleaning! read more

The best service, I called this company after a friend of mine warned me as a building owner to clean the driers vents regularly. (He has a major issues because he didn't took care of it on time :/ ) So I called them with a request to go to 5 units. I emailed them the list of the tenants and their phone numbers and they did all the scheduling directly with tenants. Saved me a ton of time. I received a call from their technician to notify me about a vent is not connected at all to the drier, they went to a hardware store for the vent and fixed it on the spot. Spot on:) When the job completed they contact me and went through the job and gave me the invoice. The whole process was amazing and free of stress. I would recommend them to all of my friends and family read more

Good job I was pleased with the work and time frame. The worker were very polite !! And the price that I paid was better than the offer I got from other companies read more

I had an awesome experience with Antoine who took on a challenging job and got it done quickly without much inconvenience. Thank you!

Keith and his team are highly recommended! Very respectful of our home, and did a thorough job of cleaning our furnace, ducts, and dryer vent. read more

Got dryer vent cleaned. They discovered dislodged vent from the elbow and quoted me surreal price. I got it fixed with another company with half the cost quoted by Air Flow. read more

I used Air Flows Chicago to inspect my fireplace and clean out the dryer vent. The technician, Antoine, was professional, knowledgeable, and communicated the process in detail. I was happy the service was started and completed within the communicated time window. I highly recommend Air Flows. read more

Wow--how disappointing. They tout on their website that they do residential kitchen hood cleaning--even highlighting it in red on their website. I filled out their online form and never heard back. I reached out via phone and the guy that answered said, no we don't do it anymore, it's too hard. Then, he proceeded to go on and on about how I will not find anyone who will do this work--no one has the right equipment, no one wants to do this kind of work. Even after saying that I am willing to pay a fair price for their time if it is difficult, he just kept saying it's too hard and I will not find anyone to do it. They only want multi-location restaurant contracts. Well, thanks a lot! UPDATE: So, now, I've also got the owner calling me to explain to me why they don't do this. No help, just excuses and another 10 mins of my time wasted. I guess that this is the most impossible task to actually help someone get done. UPDATE #2 In response to the owner's comments, I didn't call "other companies" because they don't tout on their website that they do this work. Also, as I stated in my original review, Air Flows did not contact me to say that they don't do this, I had to follow up with them. And, finally, it's frustrating to me for their employee to go on and on about how they used to do this, they have the equipment, etc. but they just WON'T do it. It would've been nice if the owner would've actually helped me get the work done, not just argue about my review. read more

Air Flows Chicago - Belmont - Kitchen Hood Cleaning?? NO - Heating & Air Conditioning/HVAC Near Me - Chicago, Illinois

Very disappointed about their services, they sent untrained workers to clean my air ducts, even their own workers were talking about how they had no clue what they were doing and how they never received the proper training. I would expect more about a company that claims to be in the business for over 10+ years. read more

Did an incredibly through job with HVAC & Dryer duct cleaning. Found and diagnosed water issue and cleaned furnace. All very professional. Spoke to owner who was great to deal with and provided great recommendations. Overall a great experience. read more

We had the fire department out after we saw smoke, and they told us it was the ventilation. Thank goodness for Air Flow Chicago and Antoine! He knew right away it had to be more than that. He opened up the dryer and saw the wires all burnt out. He was knowledgeable, frank, courteous, and wore a mask and social distances the whole time. I highly recommend them for anyone who needs help like we did. Electrical fires are nothing to mess with! read more

Incredibly impressed by the service. They were the only company of 4 that I had come out that was actually able to clean my dryer vent. Very professional and will have them come out for other work in the future. read more

We scheduled an appointment 3 days prior but they cancelled on me 2 hours already into our window (as if requesting time off is easy). Then they asked me to move our appointment to 2 days later. I'm not willing to wait 5 days for a technician just to get another possible cancellation. read more

Update: Owner called to apologize indicating they have a new phone system and offered a free dryer cleaning.

Very nice, reliable and did the job thoroughly and efficiently! I would definitely use them again for future needs!!

Very pleased with Air Flows Chicago. Showed up at the appointed time and service was quick.

Today we had our air ducts and dryer vent cleaned. The service was great. Arranging the appointment was easy. I received a call before arrival and they arrived on time. We had Juan and Nathan. Very professional! They did a great job. They were courteous and both took time to answer questions. I highly recommend this company. You will not be disappointed. Thanks for doing a great job guys! read more

Super responsive, responsible company. I would highly recommend them. Kevin assessed our situation and made a recommendation that I had worried might be what we needed to do. It's refreshing to have someone tell you the truth and not try to get you buy something you don't need. Thank you. read more

I've used Air Flows Chicago before and once again they provided excellent service. Antoine came out on time and cleaned out my dryer vent and showed me pictures of another issue that needs to be taken care of. I have recommended them to other people and they have always provided good service. Thank you, to Antoine for being professional and knowledgeable about the vent. read more

Fast response with quote. Came same day to fix problem. Dryer is working again. Would use them again.

We had a renovation in our new house and the air vents was dirty . We called air flows Chicago for cleaning and had an amazing crew that did great job now we can breath clean air . Thank you air flows Chicago read more