This business is freakin amazing!!…read more I've never had to deal with a leaking hot water tank. What a mess they can make. Randy came out to take a look at it the same day I called. He was super nice, on time, and wore his mask the whole entire time. This is when amazing stuff started to happen....Phil showed up!!! What a great guy and is very knowledgeable about his hot water tanks, heat pumps, and furnaces. I totally was in awe of him. This company is very lucky to have him. Then there is the office staff....very helpful, always answered the phone, and always called to let me know Phil was on his way! Thank you guys for making my experience great.

Wow, I can't recommend this company enough!!! From the day tour furnace died to the day it was…read morereplaced everyone was wonderful to work with. The ladies in the office are so friendly and knew me by name when I stopped by. Randy handled the quote and was so sweet and easy to work with. Made me feel assured every step of the way. Showed me every single option we had for replacements and made sure we knew what to expect. Phil did an amazing job with the actual replacement. Walked me through the new system and I think my garage was cleaner when he left than when he arrived. Pricing was exactly as quoted and there were even options that are more budget friendly as well as financing that was a piece of cake too!! Seriously wonderful people. Thank you pacific air for taking such good care of us.

We had Best Choice Heating install our heating and air conditioning system about a year ago, and…read moreafter living with it through all seasons, I can honestly say the experience and results have been outstanding. Owner Rohan, Brett (scheduler and service technician), and their entire crew were professional, knowledgeable, responsive, and genuinely cared about getting everything done right. Our installation turned out to have several unexpected challenges, but instead of taking shortcuts or treating them as problems for us to solve, they stayed with it, communicated clearly, and worked through every issue until everything met our expectations. The crew showed up when they said they would, kept the work areas clean, treated our home with respect, and paid attention to details throughout the installation. We always felt informed and never pressured. One year later, the system has worked flawlessly and has exceeded our expectations for comfort and performance. Since our installation, I've referred many friends and acquaintances to Best Choice Heating, and every person has reported back with 100% positive experiences. It's rare to find a company that combines technical expertise, excellent customer service, integrity, and follow-through this well. We would absolutely recommend Best Choice Heating to anyone looking for heating and air conditioning work in the Tacoma area.

Ignored calls after he was paid. Work still needed to be done. Once I got a hold of him he hung…read moreup on me.

We've been relying on Ben for the past 20+ years, he's work on multiple house within our family and…read morehas always been honest & fair pricing....highly recommend!

My home ne warranty company sent Integrity out to repair my heat pump, tho I'd already been told my…read moreseveral HVAC firms that I needed a new system. Ben was very efficient, told me it just needed a part, and fixed my heat pump. He was honest...told me I didn't need a new system and it's been 3 years since and my system is still working. I no longer use my previous HVAC company I'd had for 25 years and now I have Ben out twice a year to maintain my system for summer cooling and winter heating. I trust this company...they are aptly named. My neighbor now uses them and gushes about how good they are.

I got a quote from Narrows, Costco- Brennan, Pacific Air, and Tahoma Comfort Systems. Tahoma…read moreComfort Systems seemed less like salesmen and more into being honest about what we needed. The guys also seemed very knowledgeable which gave us a boost of confidence about the work that would be done. The quote fit well within our budget. Shawn and his crew did a great job getting our furnace and AC up to code etc. They dealt with the difficult ductwork issues in our crawl space to improve airflow to colder parts of our home. Now the air flow is much better and we are very comfortable! My neighbor is now getting a heatpump and updating his furnace too through TCS. Tahoma Comfort Systems went beyond what any other installers would have done and we are happy.

I messaged this company here before I hired their services. This was the 3rd company I had called…read morefor my hvac issues. I explained as clearly as I could what the other 2 had said before they gave up on it. So they would know going in, that this was going to be a difficult fix. They assured me they wouldnt give up, that they would keep on it until they fixed it. Well 2 stars not one because Keith gave it his best effort, but inevitably gave up. He stopped responding to my texts, and when I called the office to see what was going on, they said that the fan that was ordered to replace mine, was incorrect, and if I wanted them to still fix it, I'D HAVE TO FIND THE FAN. Well I emailed Goodman (the maker of my unit) and they refused to work with me because I'm a home owner not a company. Basically this company gave me the run around for 3 months. Now 7 months into trying to get this damn thing fixed, and the new company i had to come in after Tahoma says theres nothing wrong with the fan. Tahoma also charged for an hour of labor, and the cost to determine what was wrong with it. (And watch out! They'll charge for an hour of labor to order your part for you as well! They only refunded that after I complained that they never quoted that before charging me) However they could never tell me what was wrong with it, and it never got fixed. Keith was great though, well, until the company told him to stop replying to us. It's OK to admit you don't know how to fix something, just tell us before we're trapped in this oven of a house in the middle of summer.

During the coldest days of the year, my furnace went out in the middle of the night. I have three…read moreyoung kids I luckily sent to their grandmas. I called around and of course the large chains were busy, and it would be a few days. Or one would charge $375 just to come diagnose. I posted asking for any other recommendations in a local Facebook group and someone mentioned Bob with Rise Up. I called him and he was so genuinely nice. He said he thought he could come check it out later same day. He made time after a very busy day, and I needed a fan motor. Someone was smiling down on me because he had the motor on his truck (he just put it there this morning after having it in his shop for months). He spent 2.5 hours repairing my furnace, and I won't have a second freezing night. His price was more than fair based on what I see online and what others quoted. He was professional, and so very kind - as a woman with no clue about furnaces he took time to explain things and give me all the info and choices. My furnace is on its last leg so when o get ready to replace later this year I will be calling him.

My furnace went out on a chilly Sunday, I called Rise up Remodeling LLC and spoke with Bob, he came…read moreout the next day. He diagnosed the issues, no power to the furnace, he restored power and serviced the unit. The furnace works great again. I highly recommend using Rise up Remodeling LLC for your HVAC issues. Quick, professional & very trustworthy service.

Above the best installed our current furnaces almost a decade ago and has kept them running well…read moresince. They respond to calls quickly, do honest work at a fair price, and back what they do. They are nice folks to deal with. I feel comfortable having them work in my home.

We have been so pleased with their service and promptness. We had several issues at our house and…read morethey responded quickly and got our electrical issues taken care of. They also coordinated with our septic company as there were issues there as well- which we did not know about. We would definitely recommend them.

Carlson Electric has replaced and added outlets, ceiling fans, and lighting in my house and I…read morerecommend them to everyone I know who has electrical work that needs to be done. They're knowledgeable, friendly, honest, and do the job right the first time. I had a faulty outlet during the pandemic and they wore masks, left a clean area, and were very quick.

This company broke my ceiling while in the attic and tried to slip away without telling me. My…read moreteenager told me right after he left. I called them immediately. They came out and offered to make things but they not fixed it. The repairs were more than estimated. They said there was more additional work after the original estimate. And, found even more work while finishing up. I have had somebe check their work and appears that repairs have been made. But I would not recommend them as itvwill cost you.

If you go through PSE for a home energy assessment and they give your three names, go with Echo…read moreEnergy! Kyle came out and assessed our home for possibly getting extra insulation in the attic crawl space. That's not what we need and he was honest enough to tell us that. Then he came up with some options to address our issues of extremely high winter power bills and why we might be able to change this with some insulation in the crawl space UNDER the house where a great portion of our heat ducting is. What he said makes complete sense since our summertime AC usage does not cause our power bill to go through the stratosphere. Honest and on time! Actually, called because he could come a bit earlier and that was just perfect for us. He spent a lot of time investigating issues. Echo Energy appears to be a keeper.