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    Reviews With Photos

    New Heat Pump system installed by Air Pro and they are excellent workers!
    John D.

    New Heat Pump system installed by Air Pro and they are excellent workers! Angela is an excellent sales representative for Air Pro and the owner Nate is awesome! Their crew for installation is top notch. They did everything that was expected. I would highly recommend working with them. They were able to help us out with great financing for 10 months same as cash with Zero interest. On Approved Credit of course. This job took about 4 hours from start to finish! Also our older system was about 25+ years old and was highly inefficient. The problem with our older natural gas heating system was the intake line which had holes in the line and it was pulling air from under our house into the system. I would call that not good but the old natural gas heating system was due for an upgrade. We also opted in for their maintenance service so our system is maintained and checked to make sure that it is inspected and cleaned 2 times a year. It's worth it and very affordable.

    3 time split system that services the living room and 2 bedrooms
    L. A.

    Took advantage of their 3 ton split system offer for 12.6k that you can finance for 25 months for 0 % and was so impressed w/ the professionalism and product that I had them come back and put another split system in my office on the other side of the house. Big shout out to Angela and Romero, couldn't recommend these guys more!!!

    Ac unit
    Michael L.

    Contacted Air Pro when my ac went out this summer. The unit was over 20 years old so we decided to replace it in full. Ac and furnace. During the process we met with 4 different providers and Air Pro ultimately won our business. It started with a great consultation with Angela where she walked through the installation process and made several different recommendations for a new system. Including ducting. Our home is a split level so there is ducting in the attic as well as under the home. Air pro and one other firm were throughout enough to check both the attic and crawlspace. They also noted that my air returns were too small for the size of our home. Essentially our system was starved of fresh air. During the install process our returns were repaired and enlarged to make sure the system was getting enough air. Even reopening an older return that had for some reason been closed off. (Under the stairs no less) We were shown different combinations of ac and furnace units and went with a slim ac unit and gas burning furnace. The ac unit is rated over 35% more efficient than our old unit and we hope to see energy savings next summer when the heat returns. On instal day the crew showed up promptly at 8am with Romero leading the crew. He has over 25 years of installation experience and it showed with how the crew conducted themselves. When they first rang the doorbell I was introduced to each individual team member and shook all of their hands. Something that honestly stayed with me. There is only one chance to make a first impression and Romero and his team made a lasting one with me. Angela our consultant came by in the morning to do a walk through with the crew to make sure they understood the ins and outs of our home. Another small touch that was appreciated. They completed the entire install in one day ducts and all. We have our new ac up and running by 2pm! They walked us through how to use the new ecobee thermostat and were very friendly. Pricing wise air pro was very competitive. What I learned in my short time shopping a new system is that price alone should not be the final determining factor. Some companies only offer a 2 year warranty on labor for example. Air Pro offers 10. From consultation to install the Air Pros team was great. Most importantly at the end of the day they did exactly what they said they would do. Would recommend.

    AC

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    Ely Haro came for an inspection. He was helpful and shared his knowledge. Very pleasant. Definitely keeping the number for future use.

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    Page 1 of 2

    Ask the Community - Air Pro

    Review Highlights - Air Pro

    Jose Gomez is an outstanding service technician, and Air Pro is incredibly fortunate to have him on their team.

    Mentioned in 12 reviews

    Read more highlights

    Bob Jenson Air Conditioning and Heating - Carrier Air Conditioner outside unit

    Bob Jenson Air Conditioning and Heating

    (315 reviews)

    Kearny Mesa

    Recently completed a service visit from Bob Jenson. My technicians Brian and Luis were exemplary…read morefrom start to finish of the visit. They completed a throughout inspection of my AC Unit that was working extra hard to maintain moderate temperatures. They identified a couple of causes for the issue. They were able to fix the two problems accurately and in a timely manner. Couldn't recommend Bob Jenson, and specifically Brian and Luis enough for anyone facing AC unit issues.

    We had Bob Jensen come out to repair a Fujitsu mini split and service another. The technician was…read moreSage. This was late on a Friday (7/17) afternoon. The first mini split condenser was fried and had signs of a leak. It was over 10 years old. He called Conor, a supervisor, to talk to us about a new unit. We thought given how busy everyone is that it would be weeks before we could get the split replaced. Conor was able to get to our house in about 30 minutes. Sage serviced the second split while Conor was in route. When Conor arrived he went through the options. We needed something soon with the heat we are experiencing. They carry Mitsubishi mini splits. They had a slot for Tuesday 7/21. We had done our research, so we were comfortable acting quickly. Both Conor and Sage listened to our concerns and made us feel like we were in good hands. For the day of installation Jorge and Aaron showed up on time. They were able to remove the old split and install the new one by midafternoon. Very efficient and respectful. They checked the system out, asked if we had any question or concerns. We have a 115-year-old home, and they were careful in our old home. Our experience with Bob Jensen Heating and Air was outstanding, and I do not say that lightly. Sage, Conor, Jorge and Aaron were great. We would highly recommend Bob Jenson to family, friends and neighbors, without a doubt. We ill add that they have 24/7/365 emergency service.

    Same Day - Same Day

    Same Day

    (725 reviews)

    I've had service with them several times throughout the years. I actually did end up signing up for…read morethe membership plan to get a discount on some larger replacements/maintenance I needed. I would consider the the plan more just prepaying certain services. They come check out AC and furnace twice a year. They now also include a plumbing inspection and water tank flush once a year which isn't a lot but convenient cuz I'm lazy. I see a lot of the bad reviews are about upselling and mention the home Depot deal. Found them through Google a couple years ago and not home Depot so I'm not sure if they send different people or what. With the plan they have been pretty consistent with calling and making sure I don't forget to do my scheduled maintenance and inspection. For a long time a guy name Justin came by the service me so they're always pretty consistent. Now it's switching over to Willie after a couple of years. For the service itself, they do take lots of pictures, explain things in details and show how your system is running objectively. They do help explain things in layman's terms if you're not familiar with it so the techs themselves are pretty good. Overall I would recommend for a customer focused experience that's pretty convenient.

    Jesse Puga was extremely professional and helpful. He came out after I had a toilet leak that…read morecaused some water damage, and he was able to quickly assess the situation and fix the issue to prevent any future leaks. He also provided helpful recommendations to keep my home safe and running smoothly. I really appreciated how efficient and knowledgeable he was, and he took care of everything right away. I also love having the membership. It provides great pricing, and every interaction I've had with the team has been professional and reliable.

    Heating & Cooling Aid

    Heating & Cooling Aid

    (16 reviews)

    We recently worked with Heating and Cooling Aid to clean our mini split. We looked at several other…read morebusinesses and they were extremely fair in their pricing. We were very pleased with Ulises service. He was super thorough and knowledgeable. He did a great job making sure the unit worked after the cleaning as well. We will definitely use them again for future maintenance.

    Trying to work with Ulises has been really unfortunate, since he came recommended through a…read morecontractor we know. If there's one word to describe our experience with Ulises, it has been; unreliable. To give some context, I recently moved into a new condo with my wife and 10-month old daughter. Turns out that the previous owner was an indoor smoker, so we inherited that problem to deal with. At the referral of a contractor that we knew, we reached out to Ulises in order to get some advice. After speaking, he recommended we work with someone to roto-brush and vacuum the vents, after which we would call Ulises to deep clean the furnace & blower motor and hopefully get rid of the smell once and for all. After taking his advice and working with another company to vacuum the vents, we reached out to Ulises on June 2. We called him several times in the next few days, leaving messages but never receiving a callback. When we do finally get connected to him over the phone, he tells us that he will have his assistant call us later that same day to schedule an appointment, with no call ever coming. We wait two days to reach back out, trying to schedule anything while we have him on the line. Finally we get in touch with the assistant to schedule for June 11, to which on the day of, Ulises cancels, saying that his machine broke just before heading over. He told us he would order the parts needed and get back to us the next day, only for us to not receive a call back again. We reach out by text on June 13, when he says that he is hopeful he will have the machine to do the job the next day and that he will reach out again. See the texts that I've attached to this post. We never received a text or call back, and any calls we make to him, never receive any response. What makes me so mad about this whole situation is that we already discussed the job. If the pay wasn't enough, you could've let me know. Why would a business owner lead a customer on like this? And if you're truly that busy that you can't communicate with potential customers, why not tell me you are no longer interested in the job? It's frustrating to see that others have had this issue as well.

    Air Pro - hvac - Updated August 2026

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