As a property manager for a small apartment complex in San Diego, I've had a difficult time finding an HVAC company that is both trustworthy and reliable. In the past, I worked with a company that frequently made mistakes, missed their scheduled arrival windows, and sometimes didn't show up at all. Air Pro has been the complete opposite--in the best possible way. They responded to my service requests quickly and scheduled appointments right away. Instead of the typical four-hour arrival window I've experienced with other companies, they provided a one-hour window, which made coordinating with tenants much easier. Jose Gomez serviced all of our units, and he was outstanding. He arrived exactly on time and even texted me that morning with his estimated arrival time. He worked efficiently while thoroughly servicing each unit. His customer service was exceptional, and I immediately felt comfortable having him work in our residents' apartments because he was professional, respectful, and trustworthy. I had concerns about two AC units that had been making unusual noises, but of course they weren't making the noise when Jose inspected them. Rather than dismissing my concerns, he took the time to listen, investigate further, identify the issue, and fix it. That level of care and attention to detail was truly appreciated. I'm extremely grateful for Jose's excellent work and for the outstanding service Air Pro provided. It's refreshing to finally find an HVAC company that is dependable, professional, and genuinely cares about its customers. They have absolutely earned all of our apartment complex's future business. Highly recommend! read more

HVAC check of system installed by Air Pro. Jose Gomez, Service Technician, kept us informed through texts on his arrival time. Showed consideration by putting on boot protection before entry. Tested fan airflow with and without A/C running. Checked for error codes. Checked outside heat exchanger and offered information on how the system should function. I give him 5 stars as a technician. read more

Air Pro - HVAC hallway unit. - Heating & Air Conditioning/HVAC Near Me - Chula Vista, California

Jose Gomez was excellent with my A\C problem. he got toy house on time and he check everything and fix the problem with no hesitation. Jose was very nice and explained what was the problem. read more

I had an excellent experience with Air Pro. Angela came out and provided us with options and explained each one in depth, she was also readily available to answer any questions we had. She got us scheduled and Romero and the install crew did a fantastic job. They were very clean, professional and went beyond my expectations. I highly recommend Air Pro as they were a pleasure to work with. read more

Jose Gomez service technician went well explaining the service i need and was very courteous. Highly recommend. Took care of the needs for my AC unit and heating. Price Is not bad for the service they do. AC Pro. Highly recommended. read more

Joe smith came to my house and spent his time helping me to understand all I needed to know about air conditioning and every option available. His quotes were very competitive. I would absolutely recommend getting a quote from Air Pro. read more

New Heat Pump system installed by Air Pro and they are excellent workers! Angela is an excellent sales representative for Air Pro and the owner Nate is awesome! Their crew for installation is top notch. They did everything that was expected. I would highly recommend working with them. They were able to help us out with great financing for 10 months same as cash with Zero interest. On Approved Credit of course. This job took about 4 hours from start to finish! Also our older system was about 25+ years old and was highly inefficient. The problem with our older natural gas heating system was the intake line which had holes in the line and it was pulling air from under our house into the system. I would call that not good but the old natural gas heating system was due for an upgrade. We also opted in for their maintenance service so our system is maintained and checked to make sure that it is inspected and cleaned 2 times a year. It's worth it and very affordable. read more

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had my AC installed on January 27 of 2026 shortly after I had it installed found out that the downstairs was not heating the installers that installed. It did not replace a filter that was really dirty and did not turn on the valve so I was getting no AC thankfully I had called and they sent me Jose who is absolutely just lovely he found what was the problem replaced all of the filters that were not done previous time explained how to use the air-conditioning unit gave me quotes on things that I may need in near future but also said to just make sure to keep up with the filters. Jose was very professional. Explain everything slowly and was very lovely. Thank you very much from here and on. I'm only gonna ask for Jose for help. read more

I had Jose as my technician. He texted me and let me know his eta which I love because I have 3 dogs. He went to evaluate my mini split and checked the compressor and air conditioner. He was very quick and answered all my questions. I love his professional mentality and his thoroughness. I highly recommend Jose Gomez as your go to HVAC technician. read more

Excellent work Very professional Done in a timely matter Honest Very knowledgeable read more

Took advantage of their 3 ton split system offer for 12.6k that you can finance for 25 months for 0 % and was so impressed w/ the professionalism and product that I had them come back and put another split system in my office on the other side of the house. Big shout out to Angela and Romero, couldn't recommend these guys more!!! read more

Air Pro - 3 time split system that services the living room and 2 bedrooms - Heating & Air Conditioning/HVAC Near Me - Chula Vista, California

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We saw a special for a tuneup on Facebook and took advantage of the price. We got our AC system and mini split both done. Our tech Ely was a pleasure to work with. He was informative and walked us through the process of what was done and the maintenance we could do ourselves. We are very satisfied with the work done and will be using Airpro for our AC needs moving forward. read more

After receiving several quotes to install a new ac unit and heater, we decided to go with Air Pro. The deciding factor was Matt's ability to offer a ac / heat solution that was not suggested by the other vendors. Additionally, the install team was quick and provided a great service. For my next ac and heater needs, I will definitely call on Air Pro. The get a solid 5 star rating. read more

We needed a new heat pump and we're putting it off. I reached out regarding the buy an air conditioner and get a free heat pump. While I did not end up getting that deal, I did buy the heat pump that I needed. Angela was great and explained me my options and was super knowledgeable. The team showed up on time and finished on time the laid down mats to protect my floors. The were all very nice and polite. I would highly recommend Air Pro if you need heating or air. read more

Contacted Air Pro when my ac went out this summer. The unit was over 20 years old so we decided to replace it in full. Ac and furnace. During the process we met with 4 different providers and Air Pro ultimately won our business. It started with a great consultation with Angela where she walked through the installation process and made several different recommendations for a new system. Including ducting. Our home is a split level so there is ducting in the attic as well as under the home. Air pro and one other firm were throughout enough to check both the attic and crawlspace. They also noted that my air returns were too small for the size of our home. Essentially our system was starved of fresh air. During the install process our returns were repaired and enlarged to make sure the system was getting enough air. Even reopening an older return that had for some reason been closed off. (Under the stairs no less) We were shown different combinations of ac and furnace units and went with a slim ac unit and gas burning furnace. The ac unit is rated over 35% more efficient than our old unit and we hope to see energy savings next summer when the heat returns. On instal day the crew showed up promptly at 8am with Romero leading the crew. He has over 25 years of installation experience and it showed with how the crew conducted themselves. When they first rang the doorbell I was introduced to each individual team member and shook all of their hands. Something that honestly stayed with me. There is only one chance to make a first impression and Romero and his team made a lasting one with me. Angela our consultant came by in the morning to do a walk through with the crew to make sure they understood the ins and outs of our home. Another small touch that was appreciated. They completed the entire install in one day ducts and all. We have our new ac up and running by 2pm! They walked us through how to use the new ecobee thermostat and were very friendly. Pricing wise air pro was very competitive. What I learned in my short time shopping a new system is that price alone should not be the final determining factor. Some companies only offer a 2 year warranty on labor for example. Air Pro offers 10. From consultation to install the Air Pros team was great. Most importantly at the end of the day they did exactly what they said they would do. Would recommend. read more

Air Pro - Ac unit - Heating & Air Conditioning/HVAC Near Me - Chula Vista, California

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Jose Gomez was very friendly and informative, AirPro has great prices and offers, Jose did a great job offering additional services without being the typical pushy salesman. Very happy with my experience! Keep up the good work guys! read more

I recently had a new AC and furnace installed by Air Pro and I could not express enough how awesome the experience was. From the initial inspection by Angela to the install team, they were timely, professional, easy to work with and incredible customer service. I had many companies come out for quotes but Air Pro was by far the best overall deal and I never felt like I was being pressured to buy or upgrade something I didn't need. Thank you to the entire team at Air Pro-I have already referred you over to a few people. read more

Air Pro - AC - Heating & Air Conditioning/HVAC Near Me - Chula Vista, California

I was very satisfied with the ease of scheduling a service check. Jose Gomez was the service tech that came to my home. The level of communication was great. He text me his estimated arrival time. He was very punctual and professional. He explained the problems and was very thorough in my options. He made a somewhat stressful situation not so stressful. He made it easy to trust him and the company. read more

I had a wonderful experience with Air Pro . Jose was my technician. He was very friendly and knowledgeable He explained everything and answered all my questions. I had a lot of questions and he didn't seem to mind. He was very patient and professional. I had a wonderful experience with Air Pro . Jose was my technician. He was very friendly and knowledgeable He explained everything and answered all my questions. I had a lot of questions and he didn't seem to mind. He was very patient and professional. read more

Jose Gomez was the technician who came to do the job. I preferred to speak in Spanish with him because I understand better. He was knowledgeable and communicated well. He was very detailed in explaining to me what is happening with the furnace and gave options to fix it, or replace it. So, I am pleased to recommend Air Pro. read more

It was time to replace my AC system in my house. I called Air Pro and met with Matt for an estimate. I got 2 more estimates. One of the other estimates was slightly lower, and the other dramatically higher and for equivalent Heat Pump systems. Today Air Pros came out to install the new system. They got here on time, Romero explained everything they were going to do. I left them alone and they got everything installed and up in running in about 5 hours. He then took the time to explain everything about running the system in detail. So glad I went with them. read more

We had a problem with our seldom-used Lennox HVAC system, it was dead in the water. The system would not start up. I called Air Pro for help, they sent out Jose who is one of their technicians. Jose diagnosed the problem in a very clear headed and logical manner. It turned out that despite the very infrequent usage this Lennox system has logged, this piece of junks' blower motor had failed. Jose changed out the motor, thus restoring the unit's ability to run. Very unhappy with Lennox, will never buy one of their very service-restricted units from them again, but very happy with Air Pro. I will remain their customer. read more

Rachel and crew at Air Pro were outstanding... Highly recommend! They Go above and beyond and exceeded our expectations. read more

I had a very helpful consultant named Matt who did his best to answer my questions. Also very responsive when I would reach out. It was the high level of customer service he provided that swayed me to go with this company. Romero and team were very helpful also and I appreciated their kind attitude. Both of these individuals were very helpful and patient. I went with this company as I knew I would be dealing with any company I hired long term and I wanted to be able to easily communicate with them. read more

I moved back into my apartment in San Diego and it had the original Trane air conditioning unit from when the place was built in 2005. It worked great but was a little noisy and 12 SEER. I wanted to upgrade as I knew the original system would only last so much longer and decided to try and get something more efficient. I got 3 quotes and the Air Pro wasn't the lowest and it wasn't the highest, but was sold on the company offering a 10 year labor warranty. I picked the 18 SEER AC Pro 4 ton system. I was offered another discount to go with them over the other company I've used in the past that only offered a 2 year labor warranty. The day of install went smoothly and the new system was installed within the first half of the day. Everything went smoothly and the system worked great and was quiet compared to the older 20 year unit it replaced. After the install I requested the AHRI certificate to verify that the correct SEER rated system was installed. It took numerous follow up and phones calls to get the number. 3 weeks later I received the AHRI certificate and noticed it was a 16 SEER2 system and also it was 24,000 btu. I knew they had to downsize the unit to 3 ton unit due to limitations of the ductwork in my apartment. I am not sure how to resolve the issue of having paid for an 18 SEER2 system and having a 16 SEER2 rated system in my apartment. I have already verified with the financing company that the installation was completed so will follow up with the company to figure out where the miscommunication occurred. read more

Everything was great - from the initial consultation with Angela for two mini-splits in my condo, to the installers and the post-installation drywall repair. They were on time, professional and courteous and even did a great job of cleaning up afterwards. This was a referral from a neighbor who used them, and now a third neighbor is using them. That speaks for itself! read more

My Tech, was Jose. He was super friendly, professional and explained everything he was doing. My dog Buster even liked him, he stopped to pet him as well, he just loves the attentio. read more

Paulo was very helpful throughout the whole process. He clearly explained the scope of the job and kept me updated throughout the whole process. The quality of work was exceptional and the job was done clean and in timely manner. read more

They did a great job ans I'm happy with the price. We replaced our old out of date furnace with one of their new products. They did some new duct work too ans now our house with vaulted ceilings is nice and cozy for the first time in a long while. read more

Air Pro - New furnace - Heating & Air Conditioning/HVAC Near Me - Chula Vista, California

I own two Condos right next to each othe. I called to have both units tuned up for hot weather ahead. The unit where I live was blowing cool but not cold air. My nest thermostat would say that it would reach the set temperature in ten minutes, but after running a few minutes it would change, saying two hours, and the unit would just keep running with the air not as cool as when it first started. The technician, William, tuned both units, performed extra tests on my unit and determined that it was low on refrigerant. He added the necessary amount of refrigerant that solved the problem. William was very professional, arrived on time, and gave me a follow up call the next day to ask how the unit was performing. I am extremely pleased with the response and service I received, and will recommend Air Pro to anyone. Lewis T read more

Edwin provided a detailed job estimate and went over equipment options / Financing was easy to set up . 3 man installation crew showed up on time , friendly, very experienced. AC unit and furnace installation looks very clean . Price was on point. Thanks read more

I had a great experience with Air Pro.They were very punctual and personable when they came out for my estimate. Paloma was great! She helped get us a great set up for our main house, as well as our ADU. They finished the job in the expected two days. The installers were great as well. Very clean with all the piping! I would definitely recommend this company to anyone wanting central AC. read more

I want to give a shout out to Paloma and her crew. Professional, courteous and kept me informed every step of the way. Paloma always answered my text messages and made sure everything was done the way I wanted it. Thank you Paloma!!!! read more

Air Pro replaced our 30 year old AC and furnace which had stopped working. They worked hard to get our business by being very competitive with their quote. Mariana was amazing and extremely knowledgable. Her outstanding customer service was a major deciding factor in moving forward with the company. Romero and Brian did the install. They were very professional, respectful, and efficient. They kept a very clean work environment, and they were a pleasure to have in our home. It is very hard to please my husband. With that said, he was very impressed with everyone he encountered from Air Pro. He's actually the one who asked me to write this great review for them. He has never asked me to do that for any other company. We're grateful for the Air Pro Team and highly recommend their services. read more

Process was very quick. Installation went smooth and condo was left clean when work was completed. Definitely met my needs and Rachel was great to work with. I would recommend. read more

Rachel was great because she explain everything I meed to know and answers all the questions I asked her. Very knowledgeable about the product I am asking. Regarding the install bith technician arr also knowledgeble. The inly comment I have is before installing the condenser fan make sure it is level and properly attached to the wall because I have to tell the other technician to level it before they leave. I know he fix it but after a week sunce the foundation is made of plastic it sagged and the bracket to the wLl is loose and I have to fix it myself. read more

What a fabulous company to work with! Very punctual installers. Very profess ional and efficient. MAYRA was great to work with every step of the way. read more

I was looking to upgrade my thermostat. Initially I went with a Nest. The technician even went to pick it up at no charge. Jace was fast and efficient. A few days later it seemed that the Nest was malfunctioning and many others had this same manufacture issue. The owner Vincent swapped out the nest with an Ecobee and it's been perfect. They didn't charge me and took care of it in just about 30 mins. Loving my new thermostat now. Appreciate the fast response time and great customer service. Highly recommend this company for you HVAC needs. read more

Honestly, I did not end up going with their estimate but I wanted to write this review for the customer experience with their Design Consultant, Mayra. The estimate was realy close to the provider we ultimatedly decided with but it was only because we decided based on brand. I really would have gone with Air Pro just because of Mayra. She was thorough inspecting and assessing our old HVAC system and generating three different options of systems we could go with. She did not give me the pushy car salesman feel. I really did not enjoy the overall hunting for estimates but Mayra was seriously amazing. The decision was ultimately my mom's to go another route and the quote was really close to the one we ended up with just difference of brand offered. Thank you Mayra for being consummate and professional without the greasy salesperson feel. read more

Dishonest and unethical company. They initially sold me a 20 SEER HVAC system. After my unit was installed the company owner Nate submitted a certificate of completion to my financing company Goodleap stating that he had installed an 18 SEER. When I spoke with Nate about the discrepancy he was surprised that Goodleap had shared this information with me and said it was a "typo" error and re assured me that what I had in my home was a 20 SEER. I contacted the HVAC manufacturer directly and learned that the HVAC system Air Pro sold me was not AHRI certified. Based on the model and serial numbers of the heat pump, furnace and coil installed they estimated the unit was likely a 17 SEER. The salesperson Paloma also tried to persuade me not to get a permit because "air pro follows codes." I ended up adding a city permit, thankfully which led to more discoveries of how unethical Air Pro operates their business. After reviewing the CHEERS report I found Nate had falsified information he submitted to the duct testing company Air Tite and my city permit application. The model and serial numbers he provided did not match what he actually installed in my home. A Manual J,S, D is required by California law (Section 150) to obtain proper heating/cooling load calculations and duct system design on all new HVAC systems, which Nate neglected to do because he deliberately falsified information and stated in my city permit application that the HVAC system was a replacement "equipment change out like for like" when there's never been an AC unit in my home. He blamed the duct testing company for submitting false information, even though the report had his signature and license number on it, in addition, he knew that this was a new system. I had also found numerous errors on my initial contract prior to moving forward with hiring him for the job, BIG RED FLAG that I regretfully overlooked. With help from Good leap, he has been pressured to address these issues and has yet failed to provide evidence that the unit he installed is actually a 20 SEER. He has not taken responsibility for falsifying information and neglecting to follow codes, and treated me as if he is doing me a favor to make things right which is actually in his best interest to save his own contractor license. Meanwhile, addressing the issues has been a waste of time and resources (including missing time from work). My hope is that this review will save you from going through the same. After paying $30,000 I think it's reasonable for a home owner to expect that the work paid for is completed correctly. If after reading this you decide to hire Air Pro, I suggest you thoroughly read every fine print, including your contract before moving forward. And if you have done business with Air Pro in the past, I suggest you go back to review your documents and ensure that you actually got what you paid for. If I could turn back time, I would have paid closer attention to all the RED FLAGS and never hired them. read more