I never thought I'd find a company like Air Pros on TikTok, lol, but here we are! While scrolling during a work break, I stumbled across their post offering a free estimate and a free furnace. Wuuuuut! With San Diego summers getting hotter and longer, central air was always on my mind. I'd previously gotten an estimate from a company with a pink theme, but their vibe (and price!) turned me off. So, I figured, why not give Air Pros a shot? I scheduled an appointment with Matt, and I was blown away by his professionalism and expertise. I told him upfront I was only interested in an estimate, not buying, but he was incredibly polite and patient. He presented three options, all at nearly half the cost of the "pink" company's quote. I ended up choosing their most efficient system, which came with a free furnace and 0% interest financing for 60 months. Plus, I qualified for a $2,000 government climate rebate! I never imagined I'd get an AC system I could actually afford! When installation day arrived, the crew--Paolo, Aaron, and Gerry--exceeded all expectations. Paolo's friendly and knowledgeable demeanor put me at ease right away. He clearly explained the process and what to expect. The team worked seamlessly together, showing respect for my home and genuine passion for their work. The installation was flawless, and it's clear they take pride in delivering top-notch results. I also love the Ecobee smart thermostat that came with the system. It's highly customizable, lets you schedule daily settings, and even adjusts temperatures based on your power or gas provider's rates. It's intuitive and a game-changer! I waited a few days to write this review to ensure everything worked perfectly, and I'm thrilled to say it does. If you're looking for affordable, high-quality AC (with a free furnace in October!), 10 year warranty, installed by a professional and experienced team, call Air Pros. You won't be disappointed! read more

Where to start? My experience with everyone at Air Pro has been almost too good to be true- but it wasn't! We contacted them to simply service our AC as it never fell below 75 degrees and the drone it made was really grating on us! Brian came out and told us what he could do to clean and get our 15+ y/o system working as best as he could. After chatting with him about our needs, he recommended a free consultation with their design consultant, Eden, so we could explore all our options. Eden was a delight to work with! She quickly went into the attic, garage, and outside where the giant ancient system was housed. She looked in each room and calculated the actual capacity of our system compared to what we needed. Our home has vaulted ceilings, which presents challenges to adequately cool it with the current system we have. We discussed all our options and at no time felt pressured into making a decision. We decided to move forward with a new system and they gave us a free furnace! They moved it to the attic and replaced all the very faulty ductwork and even discovered that the termite remediation we had done just 8 months ago was not effective. The crew was incredibly friendly, arriving each day on time, cleaning as they went and then leaving our home in perfect condition. The system is humming along now, we can barely hear it, and we set the thermostat to 71 and it quickly dropped to that temperature! We are so grateful we found this company, that we met Brian, Eden, Vince, Nate, Rogelio, and I'm sure I'm forgetting a few of their incredible team! Thank you for giving us such great service and for answering ALL of our many questions! read more

I am extremely satisfied with the product and service provided by Air Pro. The process began with a phone call and an appointment for a representative to assess my existing setup. To my surprise, she conducted a comprehensive inspection, even going into the attic to document any discrepancies with my old system. In contrast, I contacted two other local companies, both of which merely glanced into the attic and declared everything to be fine. Quite laughable, I must say. Needless to say, neither of them earned my business. Next, I conducted extensive research on various makes and models of whole home systems. After thorough investigation, including online searches and inquiring with Siri about the top AC company in town, I decided to schedule an appointment with Air Pro for removal and installation. The two technicians who arrived were punctual, polite, and highly professional. They took their time with the work, ensuring that all old equipment was properly removed and replaced with new equipment. Once the installation was complete, they provided me with a detailed explanation of my new system, including instructions on how to use it and what to expect. They also informed me of the appropriate contacts in case any issues arise. Overall, the entire experience was excellent. Now, I have a functioning furnace for winter and chilly nights, as well as a reliable AC system to combat the heat that accumulates in the canyon where I reside. I am grateful to Air Pro for their outstanding service. read more

Paloma the design consultant came out on May 28. She was personable, professional and knowledgeable. She explained everything, answered all my questions and most importantly was honest, I got multiple bids, so I know this to be true. She told me the new Heat Pump system would be installed in a day! Paulo and Jerry showed up the following Monday on time, very professional, addressed any concerns and proceeded with the job. They were very organized, cleaned up any mess and their attention to detail (the little things that really matter) When they finished, they explained the system to me and a quick rundown on the use and benefits of the smart thermostat. I am very satisfied!!! If you are interested more in quality than the cheapest product out there, I highly recommend this company and their employees. Paloma, Paulo and Jerry Thanks again for an excellent job! read more

I had a heat pump HVAC installed. I'm super satisfied with them. Highly recommended. Edwin was our sales rep. He was super polite and nice. He didn't push us to anything and he helped us to understand tge system. Installation crew was also nice. They took time to answer our questions and did a very good job. I noticed that they took care of the little details like the gap between the unit is nice. They plugged the system to our solar which was also what we wanted. After the installation I noticed that there wasn't enough air going into the bedrooms. After I explain the problem they came and fixed it the next day although it wasn't in our original agreement. They say satisfaction guaranteed and they mean it. Overall I'm happy with our new system. It's a long term investment for us and we feel like we did a good choice working with air pro. read more

I recently had mini split units installed by Air Pro Heating & Air, and I couldn't be happier with the whole experience! From start to finish, everything went smoothly. Angela, my design consultant, was so kind and patient...she really made me feel comfortable about making the investment and helped me understand my options without any pressure. The installation crew was outstanding - professional, efficient, and so helpful throughout the process. They treated my home with care and made sure everything was set up perfectly. I highly recommend Air Pro Heating & Air to anyone considering mini split units or HVAC work. They truly go above and beyond! read more

Air Pro did a phenomenal job on both of our systems! From start to finish, the team was professional, knowledgeable, and efficient. They took the time to explain everything clearly, answered all of our questions, and made sure the work was done right. Both systems are running perfectly, and the difference in comfort and efficiency is amazing. I truly appreciate their attention to detail and excellent customer service. I wouldn't hesitate to recommend Air Pro to anyone looking for reliable, top quality service! read more

Air Pro did a fantastic job installing a new HVAC system in my older home for a great price. Their installers were clean, respectful and professional and did a great job explaining the steps involved in the installation. The equipment both inside and outside the home looks clean and neat and the system works great. It's so much quieter than my last AC and the WiFi and touchscreen thermostat they paired with it was a nice touch and makes it easy to control from anywhere. 5 stars all the way. read more

Wen had a great experience working with these guys. Our air conditioning system was not doing well and we needed someone to repair it. my friend recommended this company and we gave them a call. they were really polite and we made an appointment to the very next day and they came with no delay. Technician was super professional and polite. He got the job done within 4 hours and never asked more money than the amount in the quote. i definitely recommend them to anyone. read more

Our A/C Heater system was very old and broken down. Paloma, our sales rep, was able to get us a bid at a very fair price. We made our decision to go with AirPro right then. The team arrived at our home at 8:30am and began installing our new 5-ton, heat pump-air conditioner unit with a handler and all new ducting! By the end of day, we were up and running. The entire team from start to finish, were polite and professional and we are extremely happy with our new system. read more

Excellent service and product. Edwin, was attentive, answered all my questions, and helped me choose the perfect heating and cooling system for my needs and budget. The purchase process was professional, and the equipment arrived on time and in perfect condition. The installers completed the job in a single day with great professionalism, care, and cleanliness. Very satisfied with the purchase and the service received. Highly recommended! read more

I had AirPro install my mini split units about 3 years ago and I've loved them ever since. Through their service program, they provide 2 cleanings a year and each time I've had the same technician come out, Jose Gomez. He remembers me and my house, is efficient but thorough, and takes time to explain things to me. Even if you don't have AirPro units, I recommend using them for their service department and requesting Jose! read more

From the first meeting, Air Pro was stellar! Matt was courteous and thorough in his inspection and explanation of what would be needed from my mini split system install. The installation crew cleaned up after themselves and the company sent out a drywall repair guy at their own expense to repair a hole they had to make for guiding the lines. I'd highly recommend them to anyone looking to get some AC and heating work done. read more

WOW!!! These guys are amazing!!! the best service company out there. I was not at home while they were installing a new furnace so i was expecting something that would make me worry. but they did everything so perfectly that i couldnt find anything to worry about. Its just impossible to do this great job in. short amount of time. Just go ahead and call then. you will never regret it. read more

I appreciated the professional and friendly way. I was able to communicate with the office and with the service technician who came to our home, Jose. Jose answered the questions I had and provided the rationale for what I elected to address with my air-conditioning system. I felt confidence in his honesty and integrity, and I can recommend Air pro with confidence to others. read more

Wanted to install an AC system did not have one and replace old gas heater. I checked with several different companies and finally went wi Air Pro. Not only was the best price I was offered but couldn't be happier with the job they did. They did the job in two days, installers were very professional, and kept the place very clean. System works great very happy i chose them. read more

Air Pro had great customer service, they are so nice! I love the mini split that I got put into my living room it works great and is so quiet. they were able to install within a couple days which was nice with this heat. and compared to other big name competitors their pricing is affordable! i definitely recommend going with them for any heating or air conditioning needs. read more

My recently installed furnace had stopped working. Jose Gomez found what appeared to be the cause in short order. He was able to get my furnace running again with a simple reset. He also stated that he could not determine the root cause with certainty, but that if it happened again that would tell him what likely caused it. There was no cost as it was under warranty. read more

Jose Gomez was the technician who came to do the job. I preferred to speak in Spanish with him because I understand better. He was knowledgeable and communicated well. He was very detailed in explaining to me what is happening with the furnace and gave options to fix it, or replace it. So, I am pleased to recommend Air Pro. read more