(2/20/26) Recommend. Efer and Alec did a good job custom-installing our new Mitsubishi heat pump and ac units. They were professional, on time, and hard working. The efficiency of the new HVAC is a noticeable upgrade from the last, a system that came with our (new at purchase--now, 22 y.o.) home. Though the system lasted us a long time, it was never the right BTU for the size of the house. The old HVAC thermometer was around 6 or 7 degrees off. Plus, there were always cold (during winter months) and hot (during summer months) spots at the farthest corners of the house. Now, the uniformity of the temperature throughout the house makes it seem like a new and improved home. Hopefully, this will last a very long time. We are only 7 weeks out from the fresh install. Efer (owner) was very knowledgeable. He was communicative with my questions via text beforehand, and Alec was very informative and gave me the quote at the beginning of this project. The warranty and maintenance information at the final walk-through was very helpful. Thank you, Efer & Alec. read more

I believe this business has now closed. I used them a year ago for annual maintenance for our heat pump system, and had a great experience for good value. However this year when it needed some repairs, I never heard back from them. On Yelp, they have setup an AI responder, so responses are prompt. However nothing happens beyond that. read more

Working with Efer and Air Pro has been seamless. Not only are he and his colleagues polite, professional and incredibly hard working, their quote was by far the most reasonable for central air installation. Efer was communicative, quick to respond and gave me updates throughout the entire process. I cannot recommend them enough! read more

I liked that they were available immediately and helped us resolve the issue. They also procured a part that was needed and came back and got the job done. Very reasonable people to work with. read more

Needed a fast turn around on the furnace in our rental. Was available to inspect and provide a quote within 24 hours of my posting. What set Alec apart was that he asked to call me back immediately following his inspection to go over the quote in detail, which I accepted. He provided several details that allowed me to compare the quotes I would receive from others with what he was quoting, equipment wise. This allowed me to compare "apples to apples", as I reviewed the quotes (4 other quotes received). Some of the others either came in late, were the same price for lesser content, or just did not justify their quotes to the same degree. We finalized the deal, including hooking me up w/ 0% financing for 18 months and was able to install the next day. I was in New Orleans at the time and although we were able to do this entire transaction remotely, he still came out when I returned to go over everything with me F2F. It went so well that when I found out I needed some additional work done (by the gas company inspector) he was able to give me another quote and complete that job as well, before the new tenants moved in. He was by far, the best communicator of all of the people/companies I worked with in getting this job completed. I have him on speed dial to call when I need more work done, either on rentals or my personal home. read more

Of course my heat pump died on the hottest day of the year! I called these guys because my neighbor really liked them. I called at at 4pm and Efer was at my house 8am the next day. He assessed the problem, provided me a written estimate and was back the to fix the unit the next morning. There were no surprise expenses or excuses... he did what he promised for what he quoted. My only suggestion would be to provide a refrigerator magnet to put on my furnace so that I can easily find their number next time there's a problem. I will refer friends/family. - happy customer! read more

Good guys, Alec and Efer did a great job, both communicating what they could do for us and at what price and how we could work together to improve the HVAC system in our home. read more

Air Pro Solutions - Heating & Air Conditioning/HVAC Near Me - Auburn, Washington

I turned the AC on for the first time this season and found out quickly it wasn't working. I was hoping it would be a simple repair but just in case I wanted to get some estimates for a replacement heat pump. I had Air Pro Solutions out to provide an estimate. Efer was on time, professional and took the time to understand what I was looking for. I received very detailed quotes for multiple options within 2 days. I decided that I would have them back out to run a diagnostic on the repair. Alec was very generous with his time, coming out on a Saturday morning knowing that it was going to be a very hot weekend. He was also on time, professional, and very knowledgeable. He took the time to understand what was wrong, answer all of my questions and was able to fix the issue with a pretty simple repair at a very fair price. He went the extra mile to come out on his personal time and fixed the issue to ensure I would have working AC before it got hot. My experience with both Efer and Alec could not have been better and it's refreshing to know that there are still honest hard working small business owners out there who won't overcharge for their services. I will be using Air Pro Solutions for all of my HVAC needs moving forward. Exceptional experience and highly recommend them. read more

Update to an initially rocky start... Air Pro Solutions reached out and were able to fix our heat pump. Thanks Efer and Alec for helping.

Efer and Alec were great work with. They went above & beyond with their level of service. I will be calling them back for any future HVAC needs. Highly recommend their services. I discovered that a previous contractor had terminated the bathroom and kitchen vents directly into the attic and not to the outside of the house. Efer and Alec came over to inspect the vent/duct issues. They throughly walked me through the problems. They showed me pictures and videos, they explained everything in detail so I understood both the issues and the solutions. I also liked that they inspected the job, wrote the estimate and did the work themselves. No middle man, no sales tactics, just honest bids and work. Also got the job done quick! Where they really went above and beyond is they noticed some potential fixes that needed to happen with my HVAC system. They provided a full detailed write up of things I should ask the HVAC company to come back out and review. I didn't ask for this, they just did this on their own, because they felt it was the right thing to do. I really appreciated that. read more

My whole system stopped working, the thermostat went blank, and Efer came out and diagnosed the problem the next day at a time that worked for my schedule. Timely, courteous, knowledgeable, and he patiently explained everything I asked about in simple to understand language. Communication was everything I could hope for. What a fantastic experience! Truly professional service and Efer was consistently concerned with my experience as the customer. Could not ask for a more valuable transaction. Efer clearly appreciated my business, showed respect for the house, and finished the difficult job quickly. read more

We had a really experience with Alec and Efer, first to fix a broken furnace and then to install a heat pump. They were professional and courteous and offered a competitive price with fantastic customer service. We would absolutely use them again and highly recommend. Support a small business and get great service and product! read more

They came out quickly and fixed our furnace the same day. Couldn't be happier with our choice. They also carried the Mitsubishi heat pump which was what we wanted after doing a lot of research. Highly recommended! read more

My tenant told me the A/C was leaking water when it's turned on. It's a mini split in the living room. I called air pro and asked for a quote, which turned out to be the same as the final price. They tried to schedule my service as early as possible and communicated everything well. I wasn't there when they fixed the A/C. My tenant told me they showed her how to maintain the mini split and then they communicated everything back to me very well. read more

I cannot recommend air pro solution enough. My parents' furnace suddenly stopped working, and I was worried about the logistics of getting it replaced quickly. From the very first call, the team was incredibly professional and flexible. What really stood out was their communication. They were extremely clear in explaining all my options and what they could provide, making sure I felt confident in the decision. The biggest challenge was the language barrier--my parents do not speak English. The team was so patient and worked with me over the phone throughout the day to ensure everyone was on the same page. They managed to complete the entire installation in just one day, which was a huge relief. They didn't just finish the job and rush off, either. They stayed until the system was completely tested and working perfectly, making sure my parents were comfortable before they left. If you want a contractor who is skilled, honest, and truly cares about their customers, look no further! read more

100% Recommendation for Alec and Efer at Air Pro Solutions. Upfront discussion on repair or replace an aging furnace and AC unit was frank with no sales push to go either way. And there was no pressure to make a quick decision. Once the decision was made, there was full disclosure of all details and costs associated. Alec and Efer were pleasant, and, most importantly, efficient in completing the task at hand. The results from a new Heat Pump have been very positive. A Full Recommendation with no hesitancy! read more

I went with Air Pro Solutions to install a ducted Mitsubishi heat pump after getting quotes from four different companies to replace my old electric furnace. Setting up an appointment was easy over text, and Alec spent about an hour and a half taking measurements and answering my questions during his initial visit to give me a free estimate. I'd done some research beforehand and had a good idea of the heat pump I wanted. I chose to proceed with Alec based on his quality of work (which I saw in his portfolio), responsiveness, and a competitive quote for the equipment I wanted. I knew they're not a Mitsubishi Diamond Contractor--which would extend the parts warranty from 10 to 12 years--but I still felt confident going with them. It'd be nice if they got that certification in the future. The installation took two days, with Alec and Efer mostly working together. Everything was installed with good attention to detail and looked tidy. They also hauled away my old equipment and left my garage as clean as they found it. I've had the system for just over two weeks, and it's been working great so far. My only complaint is that the permit process was a bit of a hassle because of scheduling issues with city inspectors. That said, both inspectors praised the install quality and passed everything without any issues. Overall, I'd definitely recommend Air Pro Solutions to anyone looking for furnace replacement. The work was done well and on time, communication was quick, and pricing was reasonable. I always suggest getting multiple quotes for a big project like this, but give them a chance to earn your business. read more

My 20+ year old furnance went down and Air Pro helped me replaced the furnance. They reponsed quite fast for my request, on time and are quite transparent and willing to offer different options including replace the malfunction components even for such old furnance. They're well trained, profoessional and really nice guys to work with. I would highly recommmend to considee Air Pro if you need the help! read more

I can't say enough about Efer and Alec with Air Pro Solutions LLC. I posted a project on Yelp and they were one of the first to respond. While several other companies were quick to respond with estimates based on the photos of our existing furnace and the ducting I had included in the request, Efer scheduled time to come in person. He took measurements, talked me through what he saw that was no longer to code and everything they include with their install. His confidence, knowledge and passion made the decision to go with Air Pro Solutions LLC an easy one. The estimate wasn't the lowest we received, but we felt confident it included what was needed to complete the job correctly and included a highly rated furnace. Efer and Alec arrived on time, put down tarps to protect the floors, and got to work. They completed the install and cleaned up leaving the space tidy. They took the time to walk us through our new furnace and thermostat and explained their maintenance program. We highly recommend Air Pro Solutions LLC. read more

Alec and Efer were great to work with, I would highly recommend Air Pro Solutions. They provided a professional quote within 24 hours, once approved they were at my house that same week to install a new Mitsubishi unit. The entire scope including electrical was completed in one (long) day with no inconvenience to me. Thankfully by the time the temps reached the mid 70's I had A/C. It's always great to support small local business's especially when you find one that is so responsive, honest and hardworking! I have already referred them to everyone I know looking for heating or cooling solutions. read more

I reached out to this company via a referral from another subcontractor I hired. Alec and Efer came out to do a post-inspection for me in relation to some previous work by a different company. They were professional and respectful about my situation and wanted to help resolve it. They did not charge me for my site visit and both were very helpful in me understanding my options and next steps. Alec and Efer seem like good genuine guys and appreciate their time and insight. Wish them the best and will look to use them again in the future. Thanks! read more

Very responsive and competitive quote to fix the underlying issue. I requested for diagnosing the heating Furnace unit since it stopped heating during winter months, I recommend the business read more

I came across Alec at Air Pro Solutions in a time of emergency - forecast for the week was frigid and my furnace/thermostat stopped working. Air Pro was one of the few companies who responded to my request for information/services from yelp who tried to help me troubleshoot free of charge in efforts to get me up and running. They ended up having to assess situation onsite but did not charge exorbitant weekend/after hours rates. They arrived when they said they would (and proactively provided an update on their ETA) which is a godsend in the contracted services world. After inspection, Alec outlined to me all options including cost and associated pros and cons. We aligned on a medium term fix with prospect for establishing a service contract. I am a value shopper and Air Pro's pricing is very reasonable. Lo and behold, I encountered another HVAC problem recently, and I was treated with same great text-leading-to-visit service. Alec remembered my system and furnace/AC set up upon sending a couple of photos. They arrived next day and handled the issue within an hour and squeezed me in for follow up service within next 48 hour window. I am COO of the house and have felt only the opposite of being "mansplained." Alec does an amazing job breaking down options and answering questions, without excess jargon. Very respectful of my floors (donned booties even though I said it was fine) and my dog/hybrid work (had to manage communications during their last visit via text bc I was on a conference call). Cannot recommend Air Pro enough and, in fact, texted the neighborhood after their last visit to recommend them. Thank you!!! read more

Highly recommend Air Pro Solutions. We were having issues with our heating, and Efer and Alec immediately responded to our early morning request. They were communicative, transparent, and very timely. They walked us through the issues they found, shared our options, and educated us during the process. Definitely appreciate their work and would use them again in the future. read more

Clear communication by Efer and very fair pricing. Great 2 man company. Can't recommend them enough compared to the big ones.