Awesome customer service! Albert's team came in and fixed the issues that the other company…read morecouldn't, they stayed late and didn't leave until the job was done, they truly saved the day

I first met Albert when he was with another HVAC company. I knew I was going to have to replace my…read morecentral a/c, so scheduled 3 different companies to come out and give me prices. Albert was the last one of the day, and even though I'm sure he had had a long and hot day, he was the only one who was industrious enough to actually look in my attic(s). He also was the only one who offered to repair my old unit (right then!) to keep it going until the new unit could be installed. I also have a small Airbnb with a separate smaller unit and he promised to always be quick and on call for me. 5 years later, Albert has his own company, and, as a REALTOR, I've recommended him to other REALTORS and friends. For the people who have chosen to use him, they too recommend him! Last night I had a capacitor go out on my 5-yr old Trane a/c, (they don't make them like they used to!), and once again, Albert was here to take care of it. I've always been amazed at Albert's knowledge, professionalism, and speed at which he gets things done! Really glad to know that he has his own company and not surprised at all as he's always been a "go-getter!" Make no mistake, just because Albert's company is relatively new, doesn't mean he is! His years of experience are obvious in everything he does! Highly recommend this company and am so impressed with all he's accomplished. It's never easy starting your own business, and Albert truly excels in his!

They just get in quick do a perfect job along with my insurance. I pay my deductible and they do…read morethe work. Fast and reliable. Great, good and HONEST people.

Temperature Control did an outstanding job repairing my Air Conditioner. This is my second time in…read more3 years I had to call them. The control board went bad. That item is extremely pricey. I did my research. Robert and Tracy are kind and thoughtful in their communication. It's always a pleasure to talk to them. The techs are respectful, friendly and efficient. The prices are very affordable. They did a job for me $862 less then I was quoted by another company. I highly recommend this company for all your Heating and AC needs. Robert will take care of you and you will be pleased.

Made a request for service on their website and did not receive an answer…read more Based on this unresponsiveness, I would recommend you call someone else.

Excellent service and response. Adrian, Jacob and crew are very professional and ensure their work…read more A bonus is that they are very reasonable. Happy customer!

I've had this team come out twice for AC tuneups, never an issue and always professional.read more

Our warranty company set us up with Mr. Snowman to fix our main downstairs A/C unit and the entire…read moreexperience with both Mike and his company was awful to say the very least! After 21 days in the heat of the summer with temperatures of 102-107 degrees outside, we were tired of delays and excuses for why it still wasn't fixed and demanded a new company to work with! HONOR AIR came out on the very next day, which was Saturday of Labor Day weekend and vowed not to leave until the A/C was working and blowing cold air! Mike actually left us without verifying the system was cooling and was okay with leaving our family of 5 and 2 pets another 5 days until his Labor Day vacation was over to come back! From the looks of the other reviews this seems par for the course for Mike and his company!

Careful!! They do not warranty their work. That, by itself, speaks volumes…read more Stand behind your work or close your doors!!!

Riteway is one of the best companies I have dealt with. They replaced my hot water heater quickly…read moreand an excellent job of explaining why I needed a replacement. They did not charge me any commissions and did not try to sell me anything I didn't need. The owner Kenny has been in business for over 25 years and commands great respect from his customers. I greatly recommend Riteway to anyone who needs heating, air conditioning or plumbing services.

I highly recommend NW AC Services. Enrique is trustworthy, very knowledgeable, and reliable. His…read morepricing is fair. He found a dangerous crack in our heater which should have been discovered by the previous Air Conditioning company we used for many years. He takes photos if there are any issues and takes the time to answer all our questions and explains how he will resolve any issues. So glad we found him !

Johnny showed up on time, was professional, kind, and knowledgeable about our HVAC system. He…read moreidentified problems that if fixed would easily extend the life of our systems and explained why those problems would effect the functionality and cleanliness of our air. We're very excited for Hachi Air to return and make their repairs/replacements to help our system function better and improve our air quality. Billy (the manager) was very helpful and ensured we understood all repairs and even offered to add a Water Treatment system for a discounted expense. (INSTALL UPDATE): Edwin arrived on time and completed all contracted work in a reasonable timeframe. He was extremely professional, and after hearing about health issues made additional "air cleaning" recommendations. Had Billy (mentioned above) call us THAT NIGHT and explained everything including pricing. We're grateful we were able to give our unit a hand up to keep it running, AND give ourselves cleaner air for hopefully less doctor visits in the coming year. Update: 7/9/26 Edwin came out today to help us replace our SOLARIAS UV SANITIZING BULB, they completed the assessment, got the appropriate bulb, replaced, and closed up my attic in less than an hour. AND while I was on a business video meeting. If we could give 10 stars we would! Thank you again Hachi Air! Loyal Customers and Referral Partners have been earned

Classic bait and switch. Over promise, over charge but under delivered. Don't let the sales person…read morefool you with "transparency and integrity" talk. Double check your work contract - and ask plenty of questions. This company relies on the fact that you don't know how ac systems work or what the current code is. First issue - item purchased was premium package that was supposed to come with life time warranty - The catch, only the outside unit is covered - not the air handler/inside unit. Second issue - my custom air duct work was suppose to industry standard to increase performance, efficiency, and optimized air flow -The catch, no air flow test was ran, had to point out that install team brough 6 dampers out but only installed two - have photos and proof - two weeks later - they came to install two more dampers. Third Issue - during sales prep - onsite team member said that attic space insulation was undersized - and said that it would be best to have insulation brought up to code (current code is R38) -The catch, insulation team only brought 4 bags of Pink insulation and missed front half of the attic - they later came back to install more, only after asking about the initial work completed - before work, insulation was at 3 1/2 inches - after work it was at 8 - to get to R38 insulation height should be 13 1/2 inches - to be fair on this one - contract just said top up of 4 inches (goes to double check the contract work statement) Fourth issue - post install inspection for both AC and duct work - per work contract "Test, calibrate, and ensure proper operation of the entire system upon completion." The work was done, and absolutely no test, calibration was performed. The team member that performed the final visit, didn't even check the outside unit nor open the inside unit closet door - he asked if anything was wrong and I provided the three issues I had. He left stating that he has to speak to owner. Fifth issue - install team will pressure you into signing the work complete form (my boss says we can't go home until you sign this - word for from the tech), if you financed the project - don't do this, until all the items on the project are done, like final inspection and any tuning or adjustments. You don't have to sign until everything is actually done. Ultimately, how a business is ran is on the owner - and he choose to not do the right thing, and fight me on the corrections needed. He's a great salesman but poor at customer service. I'll filed a formal complaint against this company to the Texas AG and the Texas Department of Licensing and Regulation. At this stage it's not about how much I got robbed of, it's about public awareness of this company's business practices. Late night message from personal phone from their dispatcher on 26 June - regarding my request for flow testing for the air vents. I got a text from their dispatcher that my request for flow testing was denied from the recommendation of the technician that "checked" our system. Funny part, when he came, he was the one that recommended the flow hood testing to ensure that we get an accurate measurement. So how can the person that recommends the testing, also be the same person that denied it? I have screen shots saved from the text messaging to confirm this. The company quickly switched gears when I told them that it was unfortunate to hear the news - and that I would be submitting a complaint to the Texas AG and to the TDLR (I recommend anyone that had issues with this company to do the same) - then almost non stop texts back and forth only after stating that a formal complaint will be filed, when all they had to do was come fix what was started. I find it sad that it took doing that for them to "want" to make things right. During the follow up visit to resolve the insulation concern to our agreement - the technician used a hand held anemometer as a courtesy and showed that only two output registers actually blew air that could be measured...all other vents was not flowing measurable air, and the tech said, "yeah we need the flow hood to do this, let me get with Mike to see when he can get it out of storage". During the same visit, I was shown the duct work that was designed and the technician admitted that it was not what was installed (breach of contract) - another item to list on the complaint. Don't trust this company - I'm a hard working disabled Air Force Vet and they took advantage of my situation. Good thing I kept screen shots of all the texts.

I asked the worker to come back to my house after doing a vent / chimney cleaning many days before…read moreto assess a problem. The problem was insulation in the window sill of my upstairs bathroom. In the corner was a pile of insulation on the window sill which I thought was blowing from the ceiling vents. The worker inspected the vents which were clean then he took my blinds off the window carefully and discovered an insect made hole that was were the insulation was being pushed out of the the worker told me he had had a similar problem and gave me instructions and showed me which product to buy from Home Depot. The worker did not charge me. I will definitely use this company annually to assess my vents and chimney

Fresh Air Pros has been wonderful to work with! They cleaned my chimney, dryer vent, and air ducts…read morefor a nominal fee. They discovered mold, thoroughly explained the process for remediation and prevention of future issues, and then came out the next day and took care of it for me. They also checked my parents' home and found mold and are doing the same treatments for them. I thoroughly reviewed them before they came out. Air quality is hugely important, so I need to trust the company I work with. I have been having physical symptoms for months and am so relieved to have this all taken care of. I greatly appreciate the time, attention, and care they put into this work and in our situation for a very reasonable cost. I highly recommend them!