Our property often uses 24 hr Express. Today we had an issue with one of our AC units. Tyler K. was…read morevery helpful. He completely the work efficiently, he worked with us, and provided clear communication of what was wrong, and what was needed for repair. Tyler K. has performed work several times and always provides great service.

HIGHLY RECOMMEND THIS COMPANY!…read more Garret, the owner, exceeded our expectations with his professionalism, communication, and genuine care for customer satisfaction. He immediately stepped in, listened carefully, and went above and beyond to make sure we felt valued as customers. It's rare to find a company that truly stands behind their service and treats people with kindness and integrity the way they did. That level of customer care says everything about this company. Thank you again, Garret, for your professionalism and outstanding service. We truly appreciate it and highly recommend this company!

With most "trades", because of the specialization of the service, it's tough to find businesses…read morethat don't take advantage of their customers. This isn't the case with RASP HVAC because the service isn't being provided by a "company" but by the man himself. My brand new AC system installed by the home builder started with a leak that left us with issuing a warranty claim after the first year of operation. The warranty repair never sealed the leak and we ended up with a sweltering home in the middle of summer in just a couple years. I found RASP HVAC on Yelp a few years later and after taking to Joseph thought he might be able to find the leak. Even though he wasn't able to find the leak, Joseph went the extra mile to check every component in the system and even some that aren't so obvious or easily accessible. Knowing he couldn't find the leak, he gave me a discount on the recharge. Although I'll have to continue to deal with my home builder's sloppiness, Joseph's honesty and integrity is what sets him apart from all others in the HVAC industry.

Sent a service request late at night and didn't expect a response until morning, but Joseph…read moreresponded right away. He offered to come right away and showed up within 15 minutes. My A/C was back on before my head hit the pillow. Fantastic and friendly service.

Out water heater experienced a breakdown that needed to be replaced. The two women that took our…read morecall did everything to help arrange through their people at the office for someone to come and replace our water heater. The man that came out was outstanding. He gave us an estimate, very reasonable. We accepted the water heater experienced we needed. He installed it and cleaned up everything. We have been customers since last year. Initially we subscribed to their club or whatever they call it. The service was always great, and this episode just enhanced our appreciation for their work.

F this business. Called them because my dogs had chewed some wires and foam protecting it…read more The foam length was maybe 3 ft in length and maybe less than a foot to wrap around the cables. They said something around 75$ for coming down. Ok that's fine. Than when they get here they're like well it's gonna be 125$ for the wiring and 100+ for the foam they would wrap around. For only a job of 1 hour. $319 dollars. I could only imagine what something else might cost. This place is a rip off. The job was done good. But too expensive

I contacted JB3 when my downstairs A/C unit stopped working. Joseph came out the next day and got…read moremy downstairs unit working and also installed two new smart thermostats. I'm very pleased with the work and the professionalism he showed.

I can't say enough good things about this HVAC company. The owner Joe personally took my call and…read morespent about 20 minutes walking me step-by-step through troubleshooting my system. He was patient, knowledgeable, and genuinely wanted to make sure I was taken care of -- and he did all of this at no charge. It's rare to find someone who goes this far above and beyond just to help. This kind of honesty and customer care is exactly why I'll be calling them for any future HVAC needs and recommending them to others.

Definitely recommend these guys. I contacted everyone local with a lot of reviews and all other…read morecontractors wanted to just sell. The service I requested exceeded expectations. I knew my unit needed to likely be replaced but, I was not positive. Jason came out checked out the leaks on my 16 year old unit. Saw it had been previously repaired half baked by the previous home owner or realtor. He provided reasonable prices and replacement options. He also fixed the flow of my A/C system into a room that was super hot during peak summer time. The team was kind professional and welcoming. I'm a super paranoid individual that doesn't allow anyone into my home without someone vouching for them. But when I met Jason his demeanor came off as your helpful neighbor that just happens to know HVAC. The rest of his team was super respectful and kept the area clean they worked which I was not going to ask as I think it's unreasonable but the did it on their own. They relocated a unit and my home now officially feels like my home. Clean installs in the attic and outside. Thank you Jason and Accu team! Yall are my new HVAC guys to annoy. definitely recommend this team.

THE BEST!!! This company has always been reputable but was recently taken over by a family owned…read morecommercial company and their service is top notch! To have a residential company that has commercial experience is priceless!

Advanced hit the mark. They arrived on time and quickly diagnosed my AC problem. They knew what…read morethey were doing, methodologically moving from one process to another until they found and corrected the air flow problem in my system in the attic. Even though I was apprehensive about this, not once did I feel they were trying to up-sell me some BS diagnosis, straight shooters, highly recommend! In and out in less than an hour, awesome! As for the chick complaining about the part she found on Amazon for $15, get over it, do you really want to run the risk of installing some high voltage part yourself and getting electrocuted, or have a professional do the job, these guys have to make money too, they have overhead and profit to make, get over yourself!!! I would def hire Advanced again, no BS, just quality work, get what you pay for! So pleased with their service and pricing!

The response time and availability of sending techs to fix the problem is incredible. Crystal is…read morevery polite and even gives an update as to when the tech will arrive at my house. Daniel is on point and knows exactly what he's doing. They are very professional and affordable service fees. Definitely will contact them once I'm ready for my unit upgrade. Thanks, Daniel!

Hush air installed our ac four years ago. We needed to replace a 30 year old unit that was limping…read morealong. We are please with the performance of the unit and felt they were fairly priced and honest. We haven't had any issues and the house stays cool. We also just had a hush air tech service our ac, he was friendly and personable. We signed up for their yearly service, which I found the cost to be very reasonable! I highly recommend them for all your ac needs. I couldn't be happier

5 stars all the way! From my initial consult with Kash and the install with Henry and his crew,…read moreeverything went as smooth and professional as can be. This is a family owned business and I immediately recognized it; along with the pride and dedication to the quality of work/service they provide. I obtained 4 different bids but their pricing, warranty, and customer service set them apart. THEY'RE IN A LEAUGE OF THEIR OWN! I will strongly recommend them to all my friends and family in the area for any HVAC needs.

I recently purchased an entire new HVAC system duct work and all. Matt the sales rep came out and…read morewas great at that first meeting. I was confused and unsure of how the system worked and called a few times to ask questions. Once I finally made the decision to go with them and move forward Matt came out again for some measurements. I was still a little unsure that the system he was selling me was indeed going to make me happy. He was very good at his job and I still moved forward. Once installed, it wasn't making me happy and it was very expensive. My advice is that Matt needs to LISTEN to the customer and not TELL them what they want. He was my only negative of this buying experience. Now, the technicians, the management, the office staff, the ENTIRE companies customer service is BEYOND FABULOUS! You will not find a better company to work with. Yes, they're more expensive, but the service and the product is worth every single extra cent. My situation was a fluke, but they had to come out several times and NEVER made me wait, never acted annoyed and always showed up on time with professional, respectful and knowledgeable attitudes. I think this is my favorite company I've ever dealt with in my life.

I contacted this company to inspect a persistent musty odor coming through my HVAC system when it…read morerains. The salesperson who came out told me my ducts were "ripped" and needed full replacement, quoting nearly $6,000. He stated this was the only solution to resolve the smell. After I explained that I could not afford that, he then strongly pushed a $1,300 air purifier as something I "really should" purchase. Feeling uneasy, I sought a second opinion from an independent duct specialist and shared the same photos. I was told the ducts are intact and that the outer layer condition does not impact airflow or cause odor. I was also advised that a rain-related musty smell is more consistent with a moisture issue, such as a roof or pipe leak -- not duct failure. This experience was extremely stressful. Being presented with a costly, urgent repair and then upsold an air purifier -- only to later learn the ducts may not be the issue at all -- left me feeling misled. I would strongly encourage others to seek a second opinion before agreeing to major HVAC duct replacements.

This review is long overdue. I've been meaning to write it for quite some time, but life gets busy…read moreand I kept putting it off. After the level of service I've received from Edgar and his team, though, I felt like they deserved the recognition. I've now had two experiences with this company, and both have been outstanding. The first time, my AC wasn't performing the way it should after another HVAC technician had replaced my blower motor. The system was running, but it just wasn't moving enough air throughout my two-story home. Something still didn't seem right. That's when I called Edgar. He came out, took a look, and within minutes identified the issue. He told me, "It's your motor. It's not blowing strong enough." He explained that he could tell right away because the airflow wasn't what it should be, especially for a two-story house. He said I should really be able to hear and feel the air moving much stronger than it was. What really impressed me was his honesty and professionalism. After diagnosing the problem, I asked him what I owed him for coming out. To my surprise, he told me not to worry about it and didn't charge me anything. I ended up contacting the previous HVAC technician, explaining what Edgar had found, and requested a refund for the motor. I then purchased the same motor that originally came with my system and installed it myself. Sure enough, the moment I installed it, the airflow improved immediately and the system started performing the way it should. Edgar was absolutely right. The second time I reached out, I was having an issue with my AC condensate pump and drain line. I wasn't able to get an immediate appointment because they were booked up, but the technician I spoke with was still incredibly helpful over the phone. He took the time to answer my questions and point me in the right direction. Following his advice, I disconnected the hoses and used my shop vac to clear out the drain line. It turned out the problem wasn't even the condensate pump at all. Once I cleared the line, everything started working properly again, saving me from replacing a part that didn't need to be replaced. Both experiences showed me that this company genuinely cares about helping people, not just selling repairs. Everyone I've dealt with has been professional, knowledgeable, honest, and willing to go the extra mile. As someone who works in the trades myself, I really appreciate companies that operate with integrity. Edgar and his team have absolutely earned my business going forward, and I highly recommend them to anyone looking for trustworthy HVAC service.

I highly recommend Edgar's Heating & Air Conditioning. Their technician, Hector, provided…read moreexceptional service while repairing my air conditioning unit.From start to finish, Hector demonstrated outstanding communication by explaining the problem and the necessary steps to fix it. He is a highly knowledgeable technician who diagnosed the issue quickly and accurately at a affordable price. It is hard to find honest service these days, but Hector was trustworthy and professional throughout the entire visit. I will definitely use their services again for any future heating and cooling needs.

I work in sales and first to contact is the first to contract. Definitely a true statement here…read more Within a minute of putting in my request I was called and had a technician at my home within 2 hours. It would've been sooner but I wasn't home. Exceptional customer service. The technician that came out diagnosed in 5 minutes and took. The time to explain what was broken and a basic overview of how the system worked. I used to be an electrician so I know he wasn't trying to oversell me on services I didn't need. Basically my capacitor went out and that was the main issue. The relay had contacts that needed replacing which I agreed with him on replacing plus he installed another complement to enhance the longevity of the system. Not to mention he did a coil cleaning. All that for $850 and less than 20 minutes I hate my AC working. We all know how essential getting the AC to work in September in Temecula. Not sure if the price is expensive or not because I didn't get several quotes but from contact to working AC in less than 2.5 hours was worth it. P.s. This was Friday morning and there were other companies who reached out but couldn't get my system evaluated until Monday...

Definitely regret calling them in the first place. Tried charging me double what the part cost me…read more Tried charging $1200 just for labor. I fixed and replaced the part myself in less than 45 min. They were pissing on me and telling me it was raining smh are there any honest people left in this world I understand it's a business but they were definitely not honest about what they were telling me and looked me in the face and told me I didn't know what I was talking about. Hindsight I felt disrespected in my own home. Can't be over charging people for simple little issues and lying about cost of parts the internet is your friend just do the research and avoid being scammed. Please be aware of dishonest people like them this is not how you do business I hope this helps more innocent people out there.