Joshua, Nathan, Josh T, Logan, Ashton, thank you for power through and getting us up and running…read more Unfortunately it wasn't easy install but this team was dedicated to getting us running. We appreciate you cleaning up everything and making sure it was all working and we were satisfied before heading home.

Joshua L. came out to our home in Murrieta and thoroughly inspected our aging air conditioner unit…read more He provided a clear diagnosis of the issues (refrigerant leak and control problems) and walked us through practical solutions. He was completely honest, extremely helpful, and took the time to explain everything in easy-to-understand terms without any pressure. Joshua offered several repair and replacement options with transparent pricing, which helped us make an informed decision that fits our needs and budget. I highly recommend Joshua and the entire team at Integrity Air and Heating & Cooling. Professional, trustworthy, and customer-focused, exactly what you want when dealing with HVAC issues.

Our property often uses 24 hr Express. Today we had an issue with one of our AC units. Tyler K. was…read morevery helpful. He completely the work efficiently, he worked with us, and provided clear communication of what was wrong, and what was needed for repair. Tyler K. has performed work several times and always provides great service.

HIGHLY RECOMMEND THIS COMPANY!…read more Garret, the owner, exceeded our expectations with his professionalism, communication, and genuine care for customer satisfaction. He immediately stepped in, listened carefully, and went above and beyond to make sure we felt valued as customers. It's rare to find a company that truly stands behind their service and treats people with kindness and integrity the way they did. That level of customer care says everything about this company. Thank you again, Garret, for your professionalism and outstanding service. We truly appreciate it and highly recommend this company!

returned home from a week long trip to find my ac was not cooling. I contacted Butler Heating and…read moreAir and was given an appointment for the next morning. Marcus showed up on time and was nice and professional. He quickly determined the problem. He had the needed part with him and replaced it in less than 20 minutes. Butler Heating and Air is now my go to for ac and heating needs. It is rare to find such a professional and reliable business these days, Butler Heating and Air is one of them.

Great experience with excellent communication. Marcus the tech was great - zero pressure. Told him…read morewhat I believed the issue was and he verified it. Also Butler was literally the only company out of approximately 6 that answered my questions when I sent a Yelp request for bids. Every other company was using the shady "oh our tech will get you pricing when they're on site" - like you really can quote what you charge for refrigerant? In my opinion, these are shady practices designed to take advantage of customers who might not be well versed in home repair. Butler is different, the company is honest and will take care of you and do what they say, 1,000% recommend!

Dewy, Ozzie, Freddy and for the life of me, I can't remember the name of the professional,…read morerespectful and knowledgeable man that came out to give us our estimate. He was very helpful and not at all pushy in any way at all. Dewy did an amazing job at doing a clean and precise install of our new water heater. He took his time in showing us where all the shutoff valves are and reminded us to keep up on our service. Ozzie and Freddy worked seamlessly together to complete our A/C installation in a timely manner while being respectful of our condo and our neighbors. All of you guys are amazing and are now part of our "family "!!! Love you guys!!! Great job. Caesar and Christa Santos

Work complete:…read more Alfredo and David are professional, polite & efficient. The great service started with Mr. Tim the sales guy. Thank You Much. Your contact info going to the neighbor.

HIGHLY RECOMMEND this great company! Super communication, knowledge, reliability, and reasonable…read moreprices! What more could you ask for? Tracy is a pleasure to deal with and did several home inspection reports for us. All reports were super professional and formatted to share. Always willing to answer questions and help problem solve in older homes. Call Marianne to schedule - she's the best & you will be happy you chose this hard working team!

Welkin is one of the best experiences a homeowner can have with a contractor. Tracy's experience…read moreat troubleshooting HVAC system is expert level. Great communication and awesome customer service. I will definitely use Welkin again. I strongly recommend Welkin for all your HVAC needs.

As always cool air solutions was there to help us out! They helped us out with our gas line to our…read moreauxiliary bbq and fire pit. They covered and closed up all existing lines which had a small leak causing them to not work and ran a new pipe from our house to our bbq. Time and time again they do great work, friendly, reliable and very friendly. 100/10 for this project!

I completely lost trust with this company. I had an…read moreappointment for heater maintenance not too long ago. The technician stated everything was running okay except for the blower wheel. He said that it is completely dirty and needed immediate attention to be cleaned or else my system will not run correctly. I was given a quote and he asked if I wanted it done the same day. He did not show any pictures or anything to support his reasoning. I declined the service because I got a new system less than a year ago. I got a second opinion from a different company. The technician took out the blower wheel, took it out and showed it to me. It was not dirty just a few specks of dust. That was all! It was not in a condition where it was dirty and required immediate attention as stated from the tech from this company. This is very upsetting because the fact that the technician lied and just wanted to take advantage of making money. Do your research and hire a reliable and honest business!

We recently had Arturo here to do service on our HVAC systems installed several years ago by We…read moreCare. He arrived when he said he would and was very helpful answering our questions and giving us ideas on how we could use our systems to the fullest extent. He took the time to explain what he was checking and hearing our concerns. We were impressed by his knowledge and professionalism. We will continue using We Care in the future. David and Cherri K.

This is an update to an earlier review. After a complete customer service fiasco, and after…read morewaiting WEEKS (this appointment was made on JUNE 2-We Care stated it was the soonest opening they had) for my July 29 HVAC maintenance appointment (I am a long-time customer and pay the monthly "VIP Club" dues), after confirming my July 29 appointment, after ensuring my schedule was rearranged to allow me to be home all day, and after getting a text this morning stating today's appointment was on-they cancelled it. No go. After weeks of waiting for a basic HVAC appointment. After the owner who wanted "one more chance"...cancelled. Do NOT believe what their website states regarding the importance of maintenance and the benefits of their VIP Club. This is what they SAY: it is NOT what they do: "The We Care Plumbing, Heating, & Air VIP Club is a preventative maintenance agreement designed to provide award-winning home maintenance services at a lower cost, and with guaranteed responsiveness even in the busiest of seasons. When you are a member of the We Care Plumbing, Heating, & Air VIP Club, you will know that you are getting our best prices, our fastest response times, guaranteed services windows, and warranties not available to non-members. Not only do you get incredible whole-home maintenance, but there are also plenty more advantages for We Care Plumbing, Heating, & Air Club members. You'll enjoy front-of-the-line priority service during emergencies and hot weather, up to 30% savings on utility bills from proper annual maintenance, and help extend the lifetime of your equipment." Sure, you bet. You can't even honor an appointment that took me weeks to get. Unbelievable.

Edwin was great! I'm impressed by his friendliness and professionalism. We just got a much needed…read moreassessment and signed up for the tune up membership. He explained everything very well. We are scheduling another appointment to get our coil replaced. I'm super happy and relieved to know our hvac problems will be taken care of professionally from here on out. Thank you for the peace of mind :)

a few months ago I needed to replace the furnace. Called ProFlo because of past experience. They…read moreshowed up when expected and finished the job in one day. The system has operated superbly since then. I was especially impresses with Graham (from Nashville). Soon I will be installing a new Master bath toilet and will probably call them for that, as well as new faucets in the Master Bath area. These are not the cheapest guys but the job they do is excellent. That said, I signed up for a yearly twice a year maintenance visit, and their office does not do a great job of following up or letting the customer know what is going on or when they would like to come out. Next maintenance should be around October. Use 'em they do a good job. Not sure about their maintenance program.