The team at Airtech has helped us out on two occasions. And both times, they were so easy to work with, resourceful, happy, and a great choice for your HVAC needs. I really appreciate their professionalism and willingness to figure out the most expeditious way to get the job done. Thumbs way up! read more

We called Air-Tech because we were left hanging and waiting for other companies to respond to our AC issue at our rental. Stress level was high and even though we ended up not needing their service, everyone we talked to there was super friendly, patient, understanding and professional. Heather at the front office was so nice - she asked for details and listened as I explained our dilema, and offered her assurance and advice on backup plans to help us manage tenant expectations. Alec the technician went above and beyond in listening to our concerns and offering advice on what to look out for. (We canceled their service when Alec was on his way because the issue was being addressed.) They were very understanding and accommodating. They truly care about helping out, regardless of whether they end up getting the business. We will definitely keep them in mind for future upgrades, and will recommend them to our realtor and friends. read more

Air-teach replaced my old unit last year in my condo and I've been happy with it ever since. The new unit uses energy more efficiently and this year, Mark came out for maintenance and he was extremely personable and helpful. I would highly recommend this company. read more

We were very pleased with Air-Tech. The technician seemed to be knowledgeable and efficient. He fixed the broken heater that others couldn't seem to fix. He also checked our other heaters and air conditioners. The total cost was very reasonable. read more

Mark came to help figure out why cold air was not going into our bedroom while still going to the rest of the house. He was very honest and helpful in solving the problem and offering multiple solutions to consider. He temporarily solved the problem for a reasonable fee and gave us advice on what to do if the problem returns. I felt he was knowledgeable and forthcoming. I'd highly recommend! read more

DO NOT go anywhere else for your HVAC needs! You can, but you would be wasting your time. From the initial visit out to quote the job, to the time they left job completed, the techs took the upmost pride and personal care for my home as if it was their own. All questions I had were answered in detail and I was left feeling confident in the choice I made in choosing this company to ensure my family's comfort and safety for many years to come. Oh, and the fact that I couldn't find a spec of dust, from any work they had magically performed, was a HUGE plus for a neat freak like me!! If you need to "chill out" or prefer to be "hot and bothered" CALL Air-Tech TODAY! read more

I called Air-Tech2 weeks ago for a service call, I was told by the receptionist Evelyn that a service call was 144. 00 .A Technician by the name of Anthony came on the call ,he went on the roof to clean the outside coil and cleaned whatever other parts that was included in the maintenance he also went in the attic and performed maintenance where he found undersized ducts and 1 duct had been damaged by rodents. He did not have the correct size filter for my unit so he put a temporary one there, I was told to buy my own filter which I immediately went on amazon to buy. I thought that was part of the service but here's where they lost my confidence when Anthony is leaving he tells me that the service call was 144.00 and 24.95 every 15 min after the first hour. I let him know that was not explained to me because I would have never agreed to that, he stated he had stayed 30 min over, so 144.00 just turned into 194.00. He asked me to sign the invoice and I refused because that had not been explained to me, so he says he can't give me a copy of the invoice if I don't sign it. I said I'm not going to sign it. By LAW every customer is entitled to a receipt He left and I called to speak to a supervisor, Larry called me back and apologized for his employees actions and mailed the receipt to me, where I was charged 193.50 I was charged for the co2 and the coil cleaner, is that not part of servicing? I had another company come out to fix the ducts and they charged me less than half of the $4,783.00 that Air-Tech wanted to charge me. Who doesn't give their customers receipts after they have been paid. Very Unprofessional !!!!!!! Take your business elsewhere like I did! Seems GREEDY read more

Was lucky enough to get in on a cancellation. Fixed my ac promptly. Will, the service technician, was polite and helpful. Thank you for fixing my ac during a heat wave. Will always come back for any future servicing read more

Air-tech is an excellent a/c systems contractor.Rod (owner) re-designed the make-over and subsequent replacement of the entire duct work,along with the latest and most effective heating and a/c units.the 4 person crew were very professional,while at the same time,explaining each process as the job progressed.I highly recommend Air tech for their work and integrity!!!! true masters of their profession read more

Had an issue with our Ac at my business in Fontana Contacted Air-tech for a troubleshoot over the phone and sure enough someone showed up right away and checked out the AC unit on the roof only to find out It was vandalized I asked the guy what was the cost for the troubleshoot and he told me there was no charge unless I did the repair . I immediately authorized the service repair and the next day I was blowing cold . Thank you Rod and the team for all your help. read more

Was having lunch and started a conversation with a really nice guy named Alex from Air-Tech,,, he answered all my questions and now I'm pretty confident in trying this Company!!!!! Thanks again Alex!!!!! read more

Standard service call... nothing standard about Air Tech. Alec, on time (as always), called ahead to let me know he was on his way and ETA. Plesent, efficient, extreamly capable. So happy we decided to go with AirTech when we selected our Mitsubishi read more

I've been a customer of Air Tech for many years and am on a contract to service my two HVAC units. The gals in the office are always helpful and pleasant and keep track of my servicing. Alec just serviced my two units, he contacted me 30 minutes prior to his arrival and communicated everything he did after he serviced the two units. I highly recommend them and all three technicians are are great and very nice to deal with. Thanks Alec! read more

This is an awesome A/C company. Took care of all my needs in a very timely manner! Will definitely use this company again!

Thank you Air Tech! I lost my heating unit (it actually started to melt the duct work and singe the attic) on a chilly day and called them to get a quote on the work and/or replacement of the unit. Oscar arrived as scheduled and listened to all the info that I had about the unit and it's use. He was very clear in describing what he had found and when I asked him for a quote to replace the unit, Air tech did so within a few hours, giving me some options. They were hard working, clean in the installation, respectful of my floors and property, and all the way very communicative about the process so there would be no surprises. We wound up getting an entire new HVAC system due to their competitive pricing and availability in getting the job done fast (the cold weather had just returned). The new unit is amazingly quiet and I couldn't be happier with their handling of the entire install and transaction. I would recommend them to anyone, they were great! read more

They are slow, not trustworthy, rip-off attitude, and incompetent! They took my information and nothing happened. We went over to request a rush. Then two of their techs came by and told us the capacitor is bad. They replaced it for $85. I checked the price online and was only $16. They left without checking to make sure that the new part does its job. The new part didn't fix the problem. We went back in the afternoon and brought them back. They decided that the condenser is bad this time. I went back to a get quote from them and different contractors to replace the condenser or put in a new unit. I found a less expensive offer from another contractor. The fat ass secretary from Air-Tech never contacted me back. The owner Larry also sitting on his fat ass never contacted me with an offer either. When I went back to get a refund for the capacitor, the owner Larry said no. By this time, I had paid them $119 for a service call and the $85 useless part. It is a dirty business they are conducting and unethical practices. A business has to be honest. Air-Tech is NOT. read more

I paid to have a new 2 Speed Puron AC Condenser (A/C System), Humidify System and a new 2 speed Furnace Heater put in along with replacing the entire ducts system - over 10k along with paying for the city permits. Well, turns out the permits were never done by Air-Tech - they collected my money to pay for it but they did not do it. Furthermore their installers did not put an internal metal plate on the inside of the condenser and they left it leaning in by the coils - so it melted and created a leak/problem and now it's broken. I had a technician come out and they informed me of the problem causing my unit not to work. He photographed the unit and spoke with the owner Larry refuses to replace and fix the problem - even though it was their installer's negligence that created/caused the problem. Here was the owner's proposal message to share with me (because he was not able to just speak with me directly at the moment via cell) ; I was offered to have me pay $1,400 for parts and Air Tech would kindly cover the free labor to install the parts. I was also told that another option was to just buy a new unit starting at $3,500 or more and they would install it for free. I was not able to speak to the owner that day because they said he was in a meeting but I would get a return phone call that evening or by the next day. Unfortunately I still haven't heard from the owner or any other manager from Air Tech. I have called and left a message requesting a call back. All I want is to resolve this ordeal in a professionally justly and fairly manner- and have them fix what was obviously their negligence to begin with. What happen to ethical business practices - you pay a licensed contractor to do the job legally and professionally so that it is done appropriately and it is not done. Had they paid for the city permits, I am confident that the inspectors would have caught their negligence of leaving the metal plate against the internal coils of the system; hence avoiding an entire system to be broken. In addition, this has created another impact / burden - Now when I want to sell the property it will also show as a violation on my Real Estate Property Record Report. Meaning I will have to pay to bring it up to code prior to selling the property, and/or the buyer will have 90 days to bring it to code - an UNECESSARY additional expense/ cost for them not adhering to the original stipulated contract to obtain the city permits as stipulated in the original contract. Now I am left with no recourse but to file a complaint with the CA Consumer Affairs - State Licensing Board at cslb.ca.gov/ and possibly even pursuing a small claims civil court lawsuit. Please be aware that such conduct is just unacceptable and is bad business practices and us as consumers have the responsibility to advise others so they won't fall victim . I will post the outcome if the owner should choose to contact me. read more

This complaint regards an unethical decision by a manager (Larry) of Air-Tech of Pasadena, CA. I had a problem with our AC unit and called for service. An Air-Tech technician came out and told me the evaporator coil was leaking and needed to be replaced. I agreed to fix it, paid $119.00 for the service call and put down a $200 deposit for the coil. I requested that the technician be the same one to come back and install the coil and was told no problem. In addition, I called Air-Tech directly and requested this technician to perform the work and they agreed. However, on the day of the scheduled repair it was a different technician who arrived. That technician tried to assure me that the original technician had told him how to do the installation. I asked to talk with an Air Tech manager about it. I explained to the manager, Larry, that the original technician was requested and I was told that it was he who was going to do the work. Larry said that technician was not available and would not be able to come out for weeks. I informed him that I was willing to wait and asked to schedule the appointment. Larry said he would call back in a few hours with an available date. Over a week passed and Larry never called. Realizing at that point that I would likely not receive a return call, I called Air-Tech to ask if they planned to do the repair or return my deposit. A week later an Air-Tech technician "fixed" our AC unit by replacing the evaporator coil on the unit for $1,814.00 ($1,695.00 for the parts and $119.00 for the labor). The first time the unit was turned on after the technician left it did not put out cool air. Air Tech was contacted and asked to come back out. A scheduled service call was set between 3 and 5 in the afternoon the following day. That day at 5:15pm I placed a call to Air- Tech to inquire about my appointment. I was told that I would be called back. Thirty minutes later I received a call from the technician stating he was finishing another call and that he would soon be on his way. He apologized for not calling and not making the agreed upon time. The technician arrived around 6pm and quickly discovered a fuse was the problem. He replaced the fuse and told me the service charge was $119.00. I explained to him that we had just spent close to $2000.00 to fix the unit, which obviously was not done completely the first time, and I wanted to speak with a manager about the charge. He called his manager Larry who told him to collect the $119.00 because this was a "new" problem and hung up the phone without speaking with me. I asked to speak directly with Larry since the technician did his job and was not involved in the earlier work. Larry was contacted again and stated to me that he has to pay his technician and that this was a different issue then the other AC work that was previously completed. I told him that my understanding was that the AC would be fixed for the original charge of $1,814 and that was not done. It simply did not work the first time it was turned on. Larry asked me if I wanted to pay the $119.00 or not and I said no, that I did not think that was fair given the number of problems we had encountered with Air Tech. Larry then told the technician to disable the unit by removing the fuses and putting the damaged fuses back in. I offered to pay for the fuses, but the technician said the manager would not accept $100.00 for either fuse now since I complained. The technician told me Larry would fire him if he did not disable the unit. After asking the technician not to cut any wires or anything else to intentionally damage the AC units, I allowed the technician back on to my property to do what his manager had ordered him to do. read more

The installation process went fine with Airtech (except for a couple of duct covers that were not installed completely straight), until it was time to clean up. We had major issues with them spreading cut fiber glass throughout the house, and apparently the installation crew didn't even have a vacuum. We had fiberglass dust in our kids room all over their bedding and toys, and had to wash and clean everything ourselves, which was a major pain in the butt. The problems with Airtech started again after the first year's inspection and cleaning. I have now been waiting for a part, an UV filter, that I already payed for for about 4 months. The women in the office (Valerie and Kelsey) are completely useless in getting anything done. I have made a number of calls in the 3 month period asking for the filter, and nobody has called me back. Also, apparently there is never a manager or supervisor on site who a customer can talk to, so I've been stuck with trying to talk with these two bimbos. So basically this company charged me for something they have not delivered (apparently this part hasn't even been ordered yet), and we have been left with a dirty filter for the summer months. I'm starting to think this is a deliberate scam on Airtech's part, and funnily they're still trying to get us to sign up for a service plan. I would not recommend this company for anybody, there are many reputable companies out there that do the same mediocre quality of work with a lot less hassle. read more

Do not waste a moment in the heat waiting for the non existent service of this company! They scheduled a visit with me at 8:00 am...assured me they be at my home between 12 and 2 p.m.....called later and told me it would be between 3 and 4 p.m.....I was flexible and agreed....then at 2 p.m. they call to find out what another company had found the problem to be. I asked why they needed to know that and they said they only wanted to come over if i was a big job - they were getting busy and didn't want to keep our appointment if they were only going to get a small amount of business out of it! REALLY? If there's a possibility you are only going to get paid $75 for a service call to determine the problem - it isn't worth your time???? Obviously I told them to forget it - I am more than happy to give my business to their competition - the lady scheduling the service said "OK Great"! Hopefully the lack of desire to obtain business will get this company exactly what it deserves.... ZERO Customers! read more

I was very pleased with Air-Tech Heating and Air Conditioning of Pasadena. They installed a four unit Mitsubishi Split Air and Heating system in my 1946 year old home. My house has a very shallow attic and can not accommodate ducting used on most HVAC units. The Mitsubishi or Fujitsu split systems were my only options for a modern heating and air system. The house only had the original 1946 wall unit heater and window air conditioners. Air-Tech of Pasadena was very knowledgable and experienced with these split air systems. I searched three Mitsubishi Diamond dealers. Only Air-Tech and another San Gabriel business gave me a written quote. The third business from Los Angeles gave me a verbal quote that was 25% more than Air-Tech and would not put their work quote in writing. Ait-Tech was the only one of the authorized Mitsubishi dealers that was willing to place the Split Air system units over a closet door in a room. The other two businesses wanted to place the room units on exterior facing walls. In the two bedrooms the only exterior facing walls would have placed the units directly over the beds. This was not a good solution for me. Air-Tech knew had to run the HVAC lines (about 3 inches in diameter) in the crawl space under the house, and up through a interior corner of a closet wall, thus placing the room unit in a much better location to distribute the air and heat over closet doors. The other two businesses like exterior wall placement as it reduces their costs and labor, but at your indoor comfort. I was so pleased that Air-Tech knew how to place these split air units for the best distribution of heat and air and aesthetics. Thanks to Air-Tech I have three small lines going under the house and one small line going through the attic to the four room units. If I had used one of Air-Tech's competitor's I would have had four rain gutters covering the lines on the exterior of my house, not so pretty. Instead I have three inch flexible hoses containing all the wires and refrigerant going under the house, up an inside closet wall and to the wall unit over the closet. They are hidden. These split air system are energy efficient and very, very quiet. They are excellent! The Air-Tech workers have been with the company for many years and like their work and business owners. They are professional, work hard and clean up every night. A supervisor/owner visits the work site every day. Their were no surprises or problems, just a very good experience with this Air-Tech of Pasadena and their representatives and workers. It is also important to know that both Mitsubishi and Fujitsu require an authorized dealer to warranty this product. It is a unique system that requires training and education on it's instillation. From my experience, I strongly recommend AirTech. read more

I've used Air-Tech two years in a row to maintain my HVAC units. They've shown up on time, completed the service as promised, and demonstrated a professional and courteous attitude throughout. My technician Oscar also has gone the extra mile to address questions and concerns I had about my ducts and my air filters. As far as I'm concerned, this company delivers on its commitments. read more

Air Tech was recommended by a friend who is an architect. We found that Air Tech gave us a fair price for our new duct work and air conditioning. Rod had given us several options at different prices, and wasn't pushy. His crew was prompt, conscientious about keeping our house and floors clean, considerate of our comfort though fthe 4 days of their work, and the quality of the work was first rate. read more

Summer is the worst time to have AC problems and we didn't know who to call. Our plumber, whom we like very much recommended Air-Tech and we were as pleased with them as we are with him. They were prompt, professional and trustworthy. We can recommend them completely. read more

We recently decided to add a central HVAC system to our Mar Vista bungalow. Rod was very responsive in answering my questions about different systems, options, etc. as we eventually settled on the system we wanted. The Air-Tech installation crew performed a skillful attic installation, the installation process took about 4 days and the installers were polite, helpful, and as low-impact as possible while we were in the home working. I have worked with several different contractors since moving into this home, and had a somewhat positive experience with most of them, but Air-Tech has been by far the easiest company to work with and I have been very satisfied thus far with my installation experience. Would recommend to anyone considering a new A/C install in an older house. read more

I originally had the AC company at the exit at Costco come out for their $68 tune up. They did a good job in testing the system and found two problems, but their price to fix those two problems was out of sight. Mark at Air-Tech came out and also tested the system. He found the same two problems and replaced the 2 parts for 1/3 the cost of the Costco AC. Mark also measured the freon level, fond it was too high and removed the excess freon at no charge (the Costco AC would not check the freon level unless I had them replace the 2 parts and they also had a flat charge on checking the freon.) Mark also gave me great advice on how to set the vent openings (naturally I had around half of them set wrong) Anyway my 20+ year old system is now working fine and kept the whole house at 76 today, even cycling on and off when it was 106 or 108 outside. Very happy read more

Air conditioning unit went out Friday evening so I emailed 4 companies and this company was the one that emailed me within 30 minutes. Impressive since I sent the email around 8:30pm. I was able to schedule a next day appointment. The arrival time for the tech was 2-4pm. Oscar arrived at 2:30pm. Diagnosed and completed the work in less than an hour. I appreciated his honesty and fast work. Functioning AC by 3:30. Thank you Lior for your quick response. Would recommend this company to a friend for AC service. read more

Really good company that provides great service! Installed our ac/furn unit about 4 years ago, at a very good price, after several quotes from others. No problems at all. Say what they'll do, do what they say. Clean work, kept us informed, responsive and available. Rod, the owner, followed up on everything. I signed up for the semi-annual maintenance for $100/I save price of the filter. They make sure it's running well, check specs, keep it clean of leaves etc., hose it down. Changing filter and keeping it clean, save us some on the efficiency side. Finding a good company that functions professionally isn't easy. I totally recommend Air Tech based on our experience. read more

Mark and Alex were an extraordinary team. Very friendly, accommodating and professional. We had our ducts cleaned and air conditioner serviced. They also adjusted the air flow to one of our rooms according to our preference. We'll definitely use Air Tech for our future servicing needs. Thank you, Mark! read more

We have not used this company yet, but Mark the tech called on his way over, yet hadn't gotten the message that I needed to cancel. He was SUPER nice and understanding. Said he's always early to appointments and was worried he'd be late to mine. He discussed my problem and gave me other tips re my AC unit. We will definitely use him in the future and I'll write another review. read more

Air-tech replaced my entire central A/C and heater system with a Mitsubishi ductless system. The Mitsubishi system is wonderful. Due to the design of my mid-century modern home, cooling/heating was a real challenge and practically non-existent with the old system. The Mitsubishi ductless system completely changed this and now all my cooling and heating needs are happily met and feels 10 times better (and more efficient)! The Air-Tech staff, including Alex (sales), Walter and Juan (installation) and Heather (office), were all very helpful, courteous and professional, and they made sure I was completely satisfied with the product, installation process and customer service experience. I should mention that when the City Permit Inspector came to review the work performed by Air-tech, he commented that the installation was one of the better ones he had seen for this type of system. Thanks Air-tech! read more

In October our air conditioning unit stopped working and we contacted Air Tech and they sent a technician who arrived in half an hour. Technician was able to repair our unit in minimal time. The parts were on his work van so he never had to leave. Technician was very professional and prepared and price was very reasonable. I would recommend them to everyone. read more

Air-Tech installed a 3 zone Mitsubishi mini-split system in our home this in September. We got quotes from five companies for the system and decided on Air-Tech because of Larry's knowledge and experience. The bid from Air-Tech was competitive. Air-Tech was not the lowest priced bid we got, but quality is worth paying for. I can say that out of all the HVAC companies we have worked with over the years Air-Tech surpasses them all by leaps and bounds. When I say this, I am coming from a place of experience. We have built our own house and we come from a family of architects and builders. We also had just finished working with another company (that shall remain un-named) around the same time to replace a different central air system. That other un-named company completed the job late, charged a higher price than what they proposed, and left our house and property a mess. Air-Tech however was knowledgeable, prompt, clean, trust-worthy, and professional. Larry even went out of his way to get our project done faster than their schedule should have allowed at the time. They were scheduling months out when I called during the big heat wave of the summer, but he got our project done in three weeks anyway. I had explained to Larry that we were without heating or cooling at the moment and really needed help. I did not tell him that the urgency was because my terminally ill mother was coming to stay with us and she needed good climate control. While Larry didn't know about my sick mother, he was able to understand the urgency in my tone I suppose. Larry put an extra crew on the job and oversaw the work himself. The fact that Larry came through for us made such a difference in our lives at the time. I am sharing this story to demonstrate that at the end of the day Air-Tech is a company of people who want to help people and on top of that they are excellent at doing what they do. PS. I also enjoyed the Holiday Card they sent us this year. read more

I was in a pickle. My A/C stopped working during one of the hottest times of the year. I called another company but they were booked for the next five days. I called Air-Tech purely out of desperation and they happened to have an opening the same day. The tech was polite and seemed to know what he was doing. He fixed the unit, double checked his work and did not try to up-sell me. read more

This company did a great job installing central air and heat. The lead installer was very professional and thorough. The price was very fair. I would highly recommend Air Tech read more

I have a Mitsubishi ac/heater until and have it serviced by Air-Tech. Mark is the serviceman that I work with and he is a jewel. He calls 20 minutes prior to his arrival, covers his shoes before entering the home and explains everything he is doing and why. You don't find this caliber of customer service much any more. read more

I used this company to install a brand new AC system in my manufactured home in Huntington Beach. At first, they were attentive and on top of things. Once they installed my AC and I paid in full, things changed. Although I paid for a permit they never got one like they were supposed to. I live in a mobile home park, which requires a permit for the AC to be installed (which I didn't know until it was installed) and used. I told Air-Tech that I needed the permit and other paperwork filled out for the park so I could legally use my newly installled AC. This is where the things went down hill. They found out that the mobile home park falls under the jurisdiction of the State of California, which is located in Riverside, and 6 weeks later they still haven't given me or the park the permit or required paperwork. I call every week and leave messages for Larry to call me back, and he never does. After calling approximately 3-4 times over about three week's time he finally called me back requesting more information to acquire the permit from the State. That same day I gave him the required information, and now two weeks later still no permit and no return phone call. Unfortunately, I paid in full, so they don't care. I should have put a hold on the last check I gave them, but I was stupid and figured they would have the permit and required paperwork to me with in about 2 weeks. That's what you get for trusting people. They don't care because they don't want to keep going to Riverside to the State office to get the permit, and they already have all their money for the job. I guess I will have to go to small claims court to get the job finished properly. This shows exactly what kind of company they are. They don't care once they get their money. I bet if I hadn't paid in full, they would have been all over this. I do not recommend them. Do not use them. Their true colors are shining through. read more

Had nothing but problems with this company!! We paid $6200 for the Bryant 5 ton AC/heating unit in June 2008. That first day they installed it, they wired the unit incorrectly!! No cool air. Cost me a fortune to run the unit all day and all night to try and cool things off until they could fix it. Their mistake, but they finally got it up and running. I had to stay home from work one day (unpaid) to accept the service call, however. The second year went by OK. The third year, when we started it up, no cool air. The technician said either a cap was loose, or the line got "crimped" and there was a leak in the line--we don't know how long it had been leaking to lose all that coolant--8 pounds to be exact. They wanted to charge me $38.00 a pound to recharge it, plus they sealed the line so it wouldn't leak. They didn't replace anything, just a patch job. The labor was extra. The unit was only 3 years old. The bill was $662.00! I refused to pay it. They waived that charge, but this was a relatively new unit and in my opinion, they shouldn't have charged us at all. The compressor is under 10 year warranty, so why didn't they just REPLACE IT?? THEN they told me "some units are just lemons, about 1 in 10. Looks like yours is one of them." They came back in November to check the unit again, no charge, but said we had to purchase a service agreement for next time, which we did. This 2012 hot summer (year 4), the coil went out!! Once again, no cool air!! Even though I had purchased a service agreement that guaranteed technician service in 24 hours, when I called to schedule an appointment, they told me they were too busy and couldn't get out to my house for several days.UNBELIEVABLE!! The unit barely kept the house at 82 degrees if it ran 24/7. We were grateful it could do that or we would have suffered in extreme heat all that time. It was barely tolerable. I would bet Mr. Rodriguez's house was nice and cool. They finally diagnosed the problem, but it was going to be another few days before they could install the new coil!! FINALLY they showed up (another unpaid day of work)... but first, the night before the service call, the owner of this company walked up my driveway unannounced one evening and told us that he didn't like the letter I had written to them about their lousy business practices and that they are NOT giving us any more free work and it was going to cost us $495 labor for the installation of the new coil. I paid this. (The part was still under warranty, since they unit was only 4 years old and it had a 5 year warranty.) I feel the whole unit should have been sent back to the Bryant company since air conditioners should run for years and years with proper maintenance. This whole ordeal with Air Tech has been nothing but a nightmare, and we will never use them for service or maintenance again. And they will NOT be out to fix your unit in 24 hours, as promised, so don't fall for that in their contract! By the way...who is going to pay the $355 electric bill I received for the month of August, when I had to have my unit on all day and all night for 12 days to try and keep the house at 82 degrees until they could get here to fix it? read more

Came home from work on a Friday to my a/c blowing warm air with an outside temp of 102. I called them at 5:15pm to see if a tech could come out either that night or sometime Saturday. Customer rep on phone took my name and number and said the tech would be in touch with me about when he/she could be out to our house. NO CONTACT. Not even a call to say they received my info and did not know when they could be out. I called again on Saturday afternoon to see when I could be expecting a call and the phone agent had a horrible attitude as if it was my fault that I didn't receive a phone call from their technician. I was asked for the same information again and was told that she would mark the call as urgent and to please give me a call as soon as possible. 6 hours later, still no call. I guess this company is doing well enough that they can turn away business. I would not recommend this company and I would tell people to stay far away from them. read more