I had a great experience with The Chimney Brothers and would absolutely recommend them. From the…read morebeginning, Joseph was a pleasure to work with. He helped with the quote and with the actual work, and he was very nice, friendly, and patient throughout the whole process. He took the time to answer all of my questions and concerns, which I really appreciated, and I never felt rushed or pressured. Joseph gave me a very fair quote for the work, and the quality of the finished job exceeded my expectations. His crew was professional, efficient, and clearly took pride in their work. I'm very pleased with both the effort they put in and the final result. It's reassuring to work with a company that communicates well, treats customers respectfully, and delivers solid workmanship.

Chimney Brothers are fantastic! Joseph came out to our house for a consultation and about a week…read morelater was back to install a new gas system with ceramic logs that was 1,000 times better than the existing system. He was super professional, courteous and performed excellent, clean work. We are beyond thrilled with the results. Thank you guys!

I wanted to share a positive experience we had with Fireplace Freddie. They reviewed an assessment…read morefrom our home inspector and broke it down into clear, tangible pieces of work that actually mattered for us: repairing old masonry, cleaning out the chimney, and fixing internal mechanisms so the fireplace could be safely usable again. They were respectful of our time, highly communicative, and flexible to our needs throughout the process. The crew worked quickly and efficiently, and they were friendly, professional, and easy to talk to. They took the time to explain what they were doing and why, which made the entire process easy to understand and reassuring. Pricing felt fair for both the scope and the custom nature of the work. We'd absolutely work with Fireplace Freddie again and would recommend them without hesitation.

Having a very positive experience. It's not handyman cheap, but they are pros. Sincere and…read moreresponsible and courteous and seem to really care about the details. They worked with my schedule and have been very quiet for construction work.

King Fireplace is the best!!! I've had them do repairs a few times, on my near 100 year old brick…read morechimney, they've done maintenance too. They really know anything and everything about chimney's and fireplaces. The team was trained by Jack King, who knew more about chimneys than anyone you could imagine. His days were all about fireplaces and chimneys and he was a true expert. When I first met hm, I emailed him a picture of my chimney, and he instantly replied it was a 1938 chimney, he knew all the details about it. His valuable knowledge and expertise in repairs and building was handed on to this great current team at King Fireplace. They do excellent work, and have been honest all along in all their assessments, and also fair in pricing. This week, they were here at my place for two days fixing cracks in the bricks and lining the interior of the chimney, which makes it very safe. The work is super clean and precise. I'm so happy to have my chimney all nice now. I would never call anyone else to take care of my chimney. I will call them in another year for cleaning. Thank you, King Fireplace!!!

Awful. They never responded. I tried calling. No call back. i called over 20 times and never…read moreheard back. they took a deposit and then ghosted me.

I have an old-school wood-burning fireplace that had never been properly serviced, so every winter…read moresmoke would seep into the house. Michael inspected the chimney with a camera and quickly found the problems. The original damper was mounted low and blocked much of the smoke chamber, the smoke chamber itself was rough and poorly shaped, and the deteriorated flue liner left large gaps that disrupted the draft. Rather than simply repairing the chimney, he completely re-engineered how it worked. He removed the old damper and installed a top-sealing damper, enlarged and reshaped the opening into the smoke chamber, then rebuilt and smoothed the chamber so the smoke could flow cleanly and efficiently into the flue. The result is remarkable. He took a 50-year-old chimney and made it work better than new. For the first time since we've owned the house, the fireplace drafts perfectly without a trace of smoke entering the room. As a bonus, it looks fantastic too. His crew was equally impressive. They paid attention to every detail, and even though chimney work is inherently messy, they sealed off the entire work area with plastic and left the house absolutely spotless. I'm incredibly grateful I found Michael. It's rare to find someone who combines this level of technical expertise, craftsmanship, professionalism, and genuine enthusiasm for his work. He clearly loves what he does, and it shows in every detail. It's also a reminder of what's been lost. Today, so much of construction is about replacing rather than restoring, and many fireplaces and chimneys arrive as prefabricated systems assembled from factory-made parts. There's nothing quite like finding a true mason who understands how a traditional masonry chimney is supposed to work and has the skill to improve it rather than simply replace it. Craftsmen like Michael are becoming a rare breed, and I'm grateful there are still artisans who take this much pride in their work.

Michael and his team are wonderful! I wouldn't bother hiring anyone else for any work needed to our…read morefireplace and chimney. I first reached out to Michael for an inspection when we were in escrow on our home. The home was built in 1967 and nothing had been done to the fireplace/chimney since then. He was incredibly thorough in his inspection and report, to the point that both the seller agent and our agent asked how I found such a good inspector. His quote for repairs was extremely fair and his detail helped us get a credit for the repairs needed. Fast forward to once we moved in, I reached out to Michael to schedule and he was able to get his team out less than a week later. It was over summer, so I would guess in fall/winter, it's likely a longer lead time, but he's extremely nice and accommodating so I'm sure he helps people if they are in a bind. Michael said it would take 2 days to complete the work, which it did (this is honestly refreshing because usually people quote less time and then end up going over), his guys were prompt and did a great job on all the work. They cleaned up after themselves and left the space looking just the way it was before they came. Michael then came out at the end to check out the work and ensure it was up to his standards. He installed faux wood logs and charged exactly what he paid, he didn't upsell us or anything. 10/10 would recommend!

So happy to have found Fireplace 911. Starting with Linda (my first point of phone contact), to…read moreRenzo (owner), and Jorge (technician) - communication was excellent, as was attention to detail and cleanliness. This was for a rental property with new tenants scheduled to do a walk-through and sign lease agreement in a few days. After two months of repairs and improvements, I thought everything was ready to go - until I started taking photos and realized the gas-log fireplaces were in need of cleaning and resetting. In a bit of a panic, I turned to Yelp (as owners of my previous fireplace maintenance company had retired) and chose Fireplace 911 - in part due to their positive online reviews, and also to help support a local business. I could not have asked for a better experience and will continue to call upon Fireplace 911 going forward. Thank you so much for fitting me in, and to Jorge for doing an excellent job.

Updated Review: 5 Stars UPDATE (Editing my original review…read moreafter service completion): I am officially updating my review because FirePlace 911 truly went above and beyond to make things right. After my initial scheduling frustrations, the business owner, Renzo, personally stepped in. He called me immediately after the job was finished and apologized sincerely multiple times for the previous communication issues. The Results: The actual work performed was fantastic. They completed a full refurbishment that included: - Deep Cleaning: Both the chimney and the fireplace are spotless. - Aesthetic Upgrades: They repainted the interior, making it look brand new. - Smart Functionality: They installed new parts and integrated a wall switch system. Now, as long as the pilot light is on, I can start a fire with a simple flick of a switch. Incredibly convenient for my tenants. The finishing quality is top-tier. Seeing the final product and experiencing Renzo's commitment to customer satisfaction completely changed my perspective. It's rare to find a business that takes feedback this seriously and delivers such high-quality craftsmanship. I now highly recommend FirePlace 911 to anyone needing fireplace experts. Thank you again for the hard work, Renzo! ------------------------------------------- Original Post - Rating: (1/10) I am incredibly disappointed with the lack of professionalism and total disregard for my time shown by Fireplace911. Initially, I was happy to be flexible. We had a Tuesday appointment that they needed to reschedule due to a technician's family emergency. I completely understand that life happens and was happy to accommodate them. However, the experience went downhill quickly from there: * Reschedule #1: We moved the appointment to Friday at 11:00 AM. * Reschedule #2: On the day of, they requested to move the 11:00 AM slot to 2:00 PM. I agreed. * The No-Show: They failed to arrive at 2:00 PM and did not show up until 5:00 PM. This was not just a personal inconvenience; this was for an investment property with a tenant waiting. Because of this company's poor time management and lack of communication, I was forced to apologize repeatedly to my tenant for the delay. There is a fine line between a genuine emergency and simple laziness. Changing a time twice and then showing up three hours late for the second window is unacceptable in a professional setting. I highly recommend looking elsewhere for your fireplace needs.

Johnny and Kelly are 1st Class!Johnny came out and checked out the existing conditions and made…read morerecommendations of what type of system to install. Kelly was on top of scheduling, change request, and billing. The Crew did an amazing installation and clean up. I would recommend them to anyone in need of chimney inspection, cleaning, and/or gas log installation.

My gas fireplace stopped functioning. Johnny came out and determined that the remote needed…read morereplacing. The only problem was that the manufacturer was no longer in business. He researched it and found a replacement on Amazon for me. I ordered it and voila - it worked. Thanks so much Johnny and 1st Class - now I know why your company is called First Class

My retaining wall was hit by a car (yet again!) and none other than Marcus and his crew came to the…read morerescue! I'll always keep Marcus in my contacts if I ever need masonry projects again. Timely responses, fair quotes, and quick and quality work that was done. I appreciate you and your team!

I just got both of my chimneys repaired for flashing, new cap and sealing. His team did a great job…read moreand patiently answered all my questions. Great price for such good service, definitely recommend!!

We recently purchased a home and during our inspection were told the part we needed was virtually…read moreimpossible to source -- and that we'd likely need to replace the entire chimney. After connecting with the company on Yelp, I sent over the full inspection report ahead of the appointment. Before even arriving, Joseph had already reviewed everything thoroughly and came prepared with thoughtful answers to all of our questions. When access issues prevented him from completing the inspection on the first visit, he promptly returned the following week to finish the assessment without hesitation. Not only was he able to track down the replacement part, but he ultimately saved us a ton of money by avoiding a full chimney replacement. He returned the following week to complete the repair, and the entire experience was seamless from start to finish. Joseph was honest, responsive, incredibly kind, and professional throughout the entire process. He cleaned up carefully after the work was completed and made what initially felt like a very stressful situation feel manageable. We would absolutely work with him again and highly recommend him to anyone looking for trustworthy chimney or fireplace work. Great value and great service.

I am buying a property and needed an inspection. They came out the next day, did the inspection and…read moredid a minor error. I thought this was going to be thousands of dollars and it was a quick fix. They did a great job, answered all my questions and were so kind. I would highly recommend them as they are very knowledgeable and efficient