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    Aires Appliance Service

    5.0 (1 review)

    Services - Aires Appliance Service

    Appliance repair

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    3 years ago

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    Top Repair

    Top Repair

    4.8
    (318 reviews)

    I have a dual GE Café gas oven/range, and the larger oven stopped working. I called Top Repair and…read morea tech came out to assess it -- turned out the igniter needed to be replaced. He didn't have the part on hand, so I paid for the part and the service call. He estimated 7-10 business days, but they got it in just 3, so my oven was back up and running in less than a week. After he installed the igniter, we ran a test on all the functions and discovered the convection wasn't working. He pulled the stove out, ran a diagnostic, and showed me that the control board was burnt out and not getting power. Replacing it would run $600, so I chose to hold off since the oven itself works fine and I rarely use the convection feature but I'll definitely be calling them back when I'm ready, because a new range runs about $4K and that's not a conversation I want to have right now. Total cost for the igniter repair was $300. The tech was knowledgeable, efficient, and got the job done without any drama. I highly recommend Top Repair they'll get you up and running again without breaking the bank, and the quality of work is top notch.

    I don't want to sound too over the top, but Top Repair is quite amazing. Calling a repair person…read morefor any kind of appliance issue can be daunting at best. It's usually something that you need right away, but you don't want to spend unnecessarily. Top Repair confidently walked me through the whole process. They have a very tightly organized customer service response, they use the technology well to respond to quote requests and information calls quickly. Then, for a standard fee, they will come and assess the issue, and then that whole fee goes toward paying for the repair if you choose to use them. The person who came out was the owner, Bagy (BAH-gee). He was amazing. Quickly understood the problem, quoted me the cost of parts and repair, ordered the part and came 2 days later and finished the job quickly. Very calm, cool, and direct about everything. Later, a further issue came up (something we both feared might happen) and he came and did another assessment, fixed some programming as part of the visit, gave me really good options and, if the problem persists, I can call him back, he knows what needs to be done and today's consultation fee still applies to the final job! These guys will not play with you. They will figure out the issue, get it fixed, and be done quickly and neatly. They're in my speed dial now. It's so nice to have someone that I can call regularly for a whole house full of issues.

    Gold Coast

    Gold Coast

    5.0
    (186 reviews)

    I contacted Gold Coast because my 16 yr old oven ceased functioning. They had someone out first…read morething the next morning. He diagnosed the problem, said he would have to order the part, and informed me what the repair would cost. I paid for the repair and was contacted a couple days later when the part arrived. The technician installed the part, but unfortunately, that did not fix the issue. A new diagnostic revealed it was a different part and the manufacturer said they no longer make or supply it, so I would need to purchase a new oven. I was not upset about any of this, just a but bummed that I had spent several hundred dollars for a repair that didn't help. To my surprise, Gold Coast informed me they would be refunding all charges above the standard diagnostic fee, including what I paid for the part. The refund arrived a couple days later. I was highly impressed that they were willing to eat the cost of a part in order to maintain good customer relations. I was skeptical of initially contacting them because their website makes it seem as if they work on nothing but refrigeration, freezer, and ice machines. I am so happy to find out they work on all major appliances and I will definitely be calling them for any future needs.

    Had a really great experience with Jason from Gold Coast. He came out, diagnosed the issue quickly,…read moreand was super honest with me about the situation. Instead of trying to upsell me on expensive repairs, he told me straight up that the labor and repair costs probably wouldn't be worth it compared to replacing the refrigerator. I really appreciated the honesty and transparency. Super nice guy, knowledgeable, trustworthy, and professional. Would absolutely call Jason and Gold Coast again for appliance issues.

    Aires Appliance Service - homeappliancerepair - Updated July 2026

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