I recently called to have my furnace maintenance done and when I went downstairs to show him the…read morefurnace, I discovered a pipe had burst overnight. Onofreo's maintenance man immediately did everything necessary to stop the leak, as well as found and repaired the problem. Even though they are more expensive than other companies I've had in the past when it comes to things like this, they can't be beat. He was even nice enough to tell me how to remedy the problem so that it won't happen again and willing to come back to work with the contractor for the repair.

My daughter in law asked me to leave a review because she was so impressed with the experience…read more After dealing with another HVAC company that left a bad impression, this company was a breath of fresh air. From the first phone call, everyone was friendly, helpful, and happy to answer questions. The customer service alone stood out. Even though they were a little more expensive, the professionalism and kindness made it worth it. It's nice to see a company that still knows how to treat people.

Very honest and professional. Representative came and…read moreevaluated the situation, made The proper recommendations and left. I will call when is optimal time to do the work

I had scheduled an appointment for Tuesday, May 19th at 5:00pm to have my AC checked and nobody…read moreshowed up. I left a message and no one returned my phone call. I am not happy with the way I was treated by this company.

We've had M&R come out for two unrelated Air conditioner issues, and I'm so grateful for them. They…read moreschedule visits quickly, and John (our technician) has forgotten more about air conditioners than I will ever know. He's fast, no nonsense and he took the time to help me understand the what and why behind our issues. I've added M&R to my contacts list: they are forever my go-to for AC issues.

We just moved to the area and had heard good things about this company. From what my daughter in…read morelaw told me the guys who came out to the house were friendly, and seemed like they knew exactly what they were talking about. But after calling the office to talk about everything, we completely changed our minds. Someone picked up the phone, Alicia? maybe.. my daughter in law said the tone on the phone was enough to make us take our business somewhere else. It honestly felt like we were bothering her just by calling and asking questions. We ended up going with another company that was actually more expensive, but the woman who answered the phone was kind and helpful from the start. I'd rather pay more than deal with someone who acts like they hate their job. It's a shame because she said the technicians seemed great, but one bad interaction was enough for her to decide we won't be coming back.

Called Rick's for a basic bathroom repair, they did a good job taking care of it. Turned out be a…read morenightmare afterwards. They discovered after the repair that We had a bigger problem to the point were the town had to be called to shut my water down in my house, not knowing if we were going to have water for hours or days Ricks went above and beyond to make sure that did not happen, what could have been a weekend nightmare Rick's turned into a miracle. Water back in my house within a couple of hours, GREAT RESPONSE TIME GREAT SERVICE CLIENT FOR LIFE!!!! THANK YOU NICK!!! HIGHLY RECOMMENDED!!!

Lee installed our new kitchen faucet in no time! Professional, knowledgeable, personable. Couldn't…read moreask for better service! Thanks Lee and the folks at Rick's Plumbing!

Excellent service and professional technicians. Quality work…read morein a timely fashion. Dollar value in factory materials.

Great people! Couldn't be more helpful…read more They go way above and beyond to make things as easy as possible for everyone who calls them for help. I called to have an oil tank removed that was cemented into the basement floor. They not only removed the leaky tank, they also helped me with shelving the prior homeowner had built around the tank! They are friendly and thoughtful, a pleasure to do business with.

Five stars...From start to finish, my experience was awesome. I had to replace my central AC unit…read moreand asked four companies to come out to my home for estimates. As soon as Mike from Modern entered my home, I knew that I would be in good hands. He was beyond knowledgeable and very forthcoming in describing my needs. The girls in the office were friendly and very accommodating. I was scheduled for an installation the very next day. The young men, Tim, Matt and Spencer did a superb job of installing my replacement unit and hauling away the old one. They took the time to explain the work that they did and they were meticulous with their cleanup. I would strongly suggest that you contact them for your heating and cooling needs. I am beyond happy with my choice to go with Modern Heating and AC.

Phenomenal response from Tom who returned my call within minutes and stayed with me on the phone…read moreand by text over an hour guiding me through troubleshooting. We got our furnace back with some simple repair steps, and Tom checked in the next morning with more helpful advice. Truly caring service. I cannot recommend enough.

While looking for a hvac contractor for an oil to gas conversion a neighbor recommended Home…read moreheating and cooling. Dave came out the next day and gave me a great quote and suggestions to improve the efficiency of my system. On the first day 2 oil tanks the furnace and all oil components were removed and the gas lines were installed. Dave dealt with the town and the SCG and had the inspection done and the gas meter installed the 2nd day.Dave and his son worked tirelessly to completely revamp my system with the most meticulous detail to every component. If you're looking for the perfect installation at a great price by a friendly, knowledgeable Company call Home Heating and Cooling today!!

Most importantly, I would give David/Home Heating & Air Conditioning 10 star**********, instead of…read morethe above 5 stars. About 2 years ago, I had Southern Conn Gas install the pilot light fixture in our furnace, which was 51 years old. I mentioned that I was going to replace the furnace in the near future, he recommended David at Home Heating & Air Conditioning. I went into that website(s) & found he had several 5 star reviews on previous installations. I am very satisfied with the furnace installation, I could see that David takes pride in his work & is a perfectionist at what he does. The job went smoothly from the beginning to the end. I have absolutely no hesitation to recommend him to other customers. David Teodosio is the BEST Gloria McAndrew, Milford, Ct

Excellent service provider. Having HVAC installed for the first time in a house that was built in…read more1950. The owner and his crew show you everything that they are doing and are very knowledgeable in how this custom made system is being installed. New gas furnace with condenser with all new insulated duct work. All in all a very satisfactory installation.

Scott came out on a call for help with my freezer. I needed same day service and was here within 2…read morehours of calling. Scott solved the problem in less than 30 minutes and was curteos and professional. I will use them again when needed.

Update: Disappointed and hard to come back from this after being a customer since 2010…read more Took almost 1.5 weeks to complete a valve replacement. The 3-way valve went bad on a Navien tankless water heater in our rental. Leaving the tenants with no hot water and no heat (luckily heat just for 24hrs). Paid $200 for an emergency visit after hours. Valve was not in stock and had to be ordered. Part took 3 days to deliver, install appointment was not booked till the part was arrived. No available installation times till 4 days out. Install day came and the OLD o-ring ripped during installation, with no suitable o-rings to use the tenants had no heat or hot water still. Being the end of the day, one had to be sourced the next day or ordered. No luck locally so it was overnighted, another day lost. Part finally came and installed. $900 or so later, about 1.5 weeks and applying rent credit to cover tenants inconvenience. A simple, even out of stock part should be overnighted. Or at the very least utilize tracking to pre-book the install date PLUS order the necessary wearable items that will need to be replaced. O-rings should NOT be reused. Lots of inconveniences, time lost and money spent. I requested a call back from a manager to discuss how to prevent future issues. Days later no call back. Thanks for the customer support. I will be looking for another provider. Original Review: Currently use Tri City for service on an income property in Hamden. "Gurdy" the tech was sent for a no-heat call on a friday evening in the rain. Solved the problem quickly, tenants were happy and warm. Thanks!