They were very prompt, professional, polite and kind. We were getting a second opinion and they were so helpful. We were dealing with a warranty company & wanted to make sure we were given the correct information. He agreed with them & gave us an honest opinion. read more

JEFF from Airmaxx came out to service our air conditioner last Friday. He was absolutely amazing and offered extremely fair pricing to fix our AC. Airmaxx is a refreshing change from the previous providers that came to our home. Airmaxx has our business for life! read more

Airmaxx came and fixed a switch that was malfunctioning for our air conditioner, which was causing our Nest Thermostat to lose power. Then Alex came back 2 weeks later when the issue re-occurred and helped us again at no charge, with a more permanent solution. He was nice, professional, and gave extra advice on our filters and vents, etc. Highly recommended. read more

I saw (Alex) installing A/C (July 2017) in my neighborhood and asked for a quote knowing I was going to eventually install central air. I live in an area where there are only four floor plans and he was doing an install at another home identical to mine. I asked him was the cost was "all installed" and was quoted $4,500 (this is for a 1350 sq foot home). I even emailed Alex the price he quoted, and he emailed back telling me it would be for a 16.5 SEER 3 ton unit. I toughed out last year's miserable heat but vowed this year to get A/C. I searched Yelp and coincidentally, the highest rated Air Conditioning company is Airmaxx, the same company the gentleman (Alex) I spoke to works for (I later found out he is the owner). Sensing the upcoming hot season, I called and got an appointment for an estimate. They were able to fit me into their schedule within a few days, but it was a midday appointment. I couldn't do the earlier appointment, so they gave me a "window" time frame of 4-6pm and I was told the person would call before coming out. Yesterday was my appointment date and unfortunately, I wasn't ready right at 4pm. The service person (Gene) did call but at 2:30 to try and schedule earlier. I was in surgery (my work) so I can't answer my phone and wasn't able to take the call. As soon as I finished up, I called Gene (4:45) but he said it was too late even though my appointment window was up until 6pm. I called the office and spoke to Irene who is very kind and understood my situation. She managed to get me an appointment for today at 8am. Ten minutes after talking to Irene, I get a call from Alex wanting to know why I missed my appointment. I told Alex I was available now (didn't know I have to explain myself???) and the appointment window was for 4-6pm and it was only 5pm. But Alex just wanted to argue on the phone about the appointment made. I let him know I had another appointment for the following day at 8am... but he still wanted to argue. Finally, I had enough and told Alex I would go with someone else. After getting off the phone, Alex began texting me! I called his office and spoke to Irene, who is the most pleasant and ideal customer service person, and we confirmed the 8am appointment just as long as it wasn't Alex and for him to stop texting me. Today is appointment day and I get Edgar. Even though I'm the "first" appointment of the day, Edgar doesn't show up until 8:45. Funny how it's okay when they are running behind, and I don't know how he can be running behind when I'm the first appointment. Edgar was very nice when he arrived. He asked me what I wanted, and I told him "central air". He toured my home to check and make sure everything was in place to do an install. Then he quoted me a price of $5,700. I told him I have an email quoting $4,500 and showed him the email. He told me that email was from a year ago (true); so I'm supposed to believe in a year their prices have gone up 27%? I wish I could get a pay increase like that in one year. Then he said my original email quote didn't include the permit and duct testing, but I told him when I spoke to Alex, the price given to me was an "all installed" price. Edgar left my house for a minute to speak to Alex and told me they would give me a $800 discount (turns out $500 was an instant rebate by the manufacturer). I told Edgar he was quoting me a price but hadn't even so much as told me the brand of the A/C unit they were going to install. Edgar never told me what SEER number the unit was they were going to install or anything about the unit. He just quoted me a price. When I mentioned this, Edgar just wanted to argue saying when he asked me what I wanted when he arrived, I told him "central A/C" which I did. But this is like going to a car dealer and saying, "I want a new car" and the dealer just handing you an invoice for $45,000 without showing you a car or even telling you what kind of car you are buying. I told Edgar I wanted more information and he said I only have two options because of my old heating unit. I asked about upgrading my heating unit and he told me I would have unlimited options, but it wasn't necessary. I said I was interested in this, but Edgar didn't want to give me information but kept arguing about how that's not what I asked for. With the sole exception of Irene, I have never experienced such antagonistic people in my life. It was if they were trying NOT to sell me anything and just wanted me to say "okay" sight unseen. Too many other GOOD choices in San Diego to deal with this hassle. To Alex, do NOT contact me ever again; no text, don't message through Yelp or anything. read more

Customer service is NOT dead! Airmaxx responded to my message right away and came the next day. The tech was very courteous and fixed my problem in no time. If I could give more stars I would! Thank you Airmaxx! read more

Prompt and knowledgeable but not as a little surprised by the cost. Grateful to have my heater working

I hired Airmaxx to install one of my two furnaces a few years back. After realizing my gas bill increased 30% over the past year I got suspicious went into my attack and realized one of the ducts was off of the furnace. Having thought it was the furnace Airmaxx installed it turns out it was my older furnace but Airmaxx still fixed it free of charge based on their good will to their customers. I highly recommend them for their integrity along with the fantastic job they did installing my original furnace. read more

Amazing service! My appointment was scheduled the day after I called, the technician came out and was fast, knowledgeable and friendly. He fixed the problem immediately! Highly recommend. read more

Alex helped me out when I broke my capacitor on my AC. My mistake... I didn't change the filters which I knew I should. The call response for the original quote and Alex showing up were extremely quick, professional, and did an amazing job. Never seen my AC run this well since I bought the place. Highly recommend their service. And it was nice that they easily took credit cards, which alot of repair services generally don't do. read more

I do not recommend Airmaxx. I requested a quote for an A/C system from Airmaxx and 5 other companies. Alex from Airmaxx was the first to respond and his quote was also the most expensive. When I informed Alex that I was going with another company he called me and texted me so many times that I felt like I was being stalked. I had to change my phone number as a result. read more

Alex was quick to respond to my request on Yelp. He came out the next day and it took him a few minutes to figure out there was a shorted wire to the AC unit. He was very proficient at the task and I would call him again or recommend him to anyone who has issues with their HVAC. read more

I had a problem of no air conditioning on my second floor. Jeff came out, diagnosed and changed out two damper motors. My HVAC had other problems as well. The system is running well now. Their prices are right in line and I would recommend Jeff and Gilbert as the technicians. read more

Gilbert, from Airmaxx, was the only person to respond to my inquiry in a timely fashion. Although we won't be proceeding with the project at this time, I appreciated his knowledge and explanation of the heat pump system as well as the detailed quote. I'll follow up with him next year. read more

I called Airmaxx based on the reviews I read. This company is friendly and extremely professional. I called to have my wall furnace checked/serviced. When I set my appointment (spoke to a very nice lady), she gave me a time frame of when a service person could come out. I received a call the day prior of my appointment as a reminder. I liked that it was an actual person that called versus a robo-call. On the day of, Alex called to tell me he'd be at my home in about 15 minutes. Arrived promptly in the time frame stated and assessed the problem(s) right away. Alex was very courteous and the cost for the service was very reasonable. I would definitely recommend and/or use Airmaxx again in the future. Thank you Alex and Airmaxx! read more

Our 10+ old home's AC unit started leaking. We're not from San Diego and have no clue who to call for service. I have searched around the internet for a good company that's trustworthy and I found Airmaxx! Alex and his son came to my house. They're very friendly and very professional! Alex found the cause of the leak and fixed it right away! He recommended methods to prolong my unit and never pressured me to any unnecessary equipments to buy or install! Honesty is the best policy and Airmaxx has definitely proven that! read more

My AC stopped working during the hottest week of the summer. I contacted AirMaxx through the Yelp quote option at 7:15am. I got a text response in just a couple of minutes and a call from the owner, Alex, by 7:20am (before their hours of operations even started). Luckily, he was able to squeeze me in since he lives nearby and was at my house by 8am that same day. He assessed my unit in the backyard and it took him only a couple of minutes to figure out the problem. It turned out that my compressor needed to be changed and Alex had the part in his van. It took him only a few minutes to change it out and I immediately had cool air flowing through my house again. He was in and out of my house in less than 20 minutes. He was very nice, courteous, and professional. I highly recommend this company for your AC needs. Thank you Alex! read more

I spoke with Alex (owner) on a Friday afternoon to have him give me some insight into the possible furnace problems I was having and the next morning they sent out Val (a service technician) to check out the furnace. He arrive on time, was respectful, and professional. The work needed was what Alex had suspected and completed quickly. I am typically skeptical about service folks but I have to say they exceeded my expectations and while I rarely give a five star rating they earned one with me. I will certainly use them again as occasion requires. read more

Very quick to respond, professional, courteous, technically great. Fixed our problems very efficiently. Would recommend them to anyone!

SDG&E did an initial inspection, determining our furnace was cracked and needed replacement. After a thorough research, we estimated $3K to replace the furnace. We contacted Airmaxx and Yuri came within 2 days to further evaluate the furnace and provided an expected quote ($3K). Technicians came the next day and professionally installed a new Carrier furnace (completed within 2hrs, didn't leave a mark or mess indicating they were there). They have my highest recommendation for all HVAC needs! read more

Airmaxx - AirMaxx Employee - Heating & Air Conditioning/HVAC Near Me - El Cajon, California

Within minutes of posting my initial review, I was called by Alex, the owner of Airmaxx and the individual that responded to the service call that resulted in that review. Alex is a concerned business owner, and being upset with a low rating, was desirous of protecting his business. As a business owner going on thirty years myself, I understand that. Alex, you might want to moderate your tone of voice and intensity should you choose to make another call like that to some future customer. Alex's initial visit suggested cleaning the condensate drain line and replacing the capacitor (which his meter tested as functioning, which was a significant factor in my initial review). I couldn't see how replacing a functioning capacitor would make my system work. During this phone call he asked me what he could do. I said that he could come out and clear the condensate drain line and I would pay him the $100 or so ($345 initial quote, less his rate of $250 to replace a capacitor). My thinking was that perhaps the clogged drain line could be causing my problems (everything seemed to be working, but the system was not cooling). He agreed to return yesterday afternoon. Alex returned and immediately started working on the condensate drain line without offering a quote. It was clogged and he showed me his work as he performed it. Meantime, the system had been running since his visit in the morning and seemed to be working okay, but not great, which had been the reason for the call. Alex asked about the filter again, which I repeated to him that I had removed and washed earlier in the week as it was dirty. I had told him this on his earlier visit in the morning. I had been researching what to do when an air conditioning system is running, but not blowing cold air. At some point he went outside to the condenser coils and saw ice building up on one of the lines. He then opened the air handler (where the filter is) and said that the filter was not properly covering the air intake opening. Upon further inspection, he found an accumulation of dust and dirt on the fan in the air handler. He suspected that the evaporator coils were also covered in dust and dirt but the air handler had a difficult to remove cover on it. After removing the cover, Alex removed another cover to expose the evaporator coils which were indeed covered in dust and dirt. He said it was also frozen and needed to defrost. He said he would have his installer come out the next morning (this morning, a Saturday) to finish the job on his installer's day off. Alex said, many times, I'm doing you a favor. I'm doing all of this work without charging you. I offered to pay him for his work and he declined. He said something about not quoting me a price up front. The thing was, I never asked him to do any of this. He just started opening the air handler and looking at things. He said, all of this would have cost you $800. (After this I searched "Cost to clean AC coils" and found estimates of $100-$400 on homeadvisor.com). He then asked me to remove my review. I am a reasonable person. There was nothing incorrect or not factual about my review. Alex was speaking to me with a raised voice in my own garage, pleading with me to remove my review and repeating that he was doing me a favor here. I again offered to pay him for his services and he declined again. I understand that his livelihood depends to a certain extent on good reviews. I know that he also understands that to get good reviews, particularly the five star reviews that he says are the only ones acceptable to him, he needs to provide five star service. Simply put, he did not. His installer arrived this morning thirty minutes later than the time that Alex told me he would arrive. He cleaned the coils and closed the air handler in about an hour. $800 would have been a hefty bill for the hour or two of Alex's time and the hour of his tech's. Alex has called and left two voicemails for me already today. Just so you know Alex, I'm not going to answer your calls. Alex has, at least twice, provided his Yelp reviewers last names when it was not on their Yelp profile, and at least once has published a reviewer's home address in his responses. Alex, should you do this with me I will not only report you to Yelp, I will report you to the Better Business Bureau and the Department of Consumer Affairs Contractors State License Board. Also Alex, you should know that if your phone calls continue I will report you to the authorities for harassment. This also applies should you try to text my mobile phone. Finally, Alex, you should know that none of this would be exposed on Yelp if you had not called me in response to my initial review. If I hadn't answered that call, you never would have returned, and none of this would have happened. Sort his reviews before you decide. I know I learned a lesson here. Also, had he looked at the filter in the morning it could have been a vastly different outcome. read more

Of course my AC goes out in the hottest part of summer. Called Airmaxx because of the other good reviews. Gilbert came out the next day and as a fellow engineer showed me the ins and outs of the problem. Pleasure to have him come out so quickly. I will definitely be using them again in the future for any heating and AC issues. Reasonable pricing and honest service which is all I could ask for. Thanks Airmaxx and Gilbert! read more

Ok sooo I have to say that this company is amazing! I searched on yelp and I found them (top of the list) I messaged them and about 15 other spots because living with no AC is horrible especially at night trying to sleep lol. I just wanted to say this company is legit and very professional! The gave me an estimated time to arrive and met it. The tech Art Haitu is extremely nice and professional and helpful. I appreciate how well he knew about what he was talking about and was able to educate me since I know nothing lol. Also not to miss the initial diagnoses was FREE, and he went above and beyond to take care of my problem and again I greatly appreciate this company and the tech they sent me!! read more

Airmaxx - Airmaxx - best spot for your AC services - Heating & Air Conditioning/HVAC Near Me - El Cajon, California

I can't say enough good recommendations about this company. We had been quoted from another air and heating conditioning company, The salesman claimed we need a much larger unit for our home.( we live in a condo) But then he told us the price. OUCH. Then we called Airmaxx. Alex Glozamn, came out to our home. Said our home would be fine with a smaller unit and it's a Carrie! The other sales person had a good unit, but i feel Carrie is more Superior unit then a Rheem. The men who installed the air and heating product were Vitali, Roman, Vladimir were fast and very professional.It had been raining. They cleaned up in a timely fashion. We are so please. Our new unit is so quiet for the heater. It's winter so we have yet to use the air. This is a good company! read more

I had a new AC/heater unit installed and extremely happy with the work. Airmaxx was extremely professional and very knowledgeable. They arrived at 8am and was done by 1pm. Everything was completed and the was clean after the work. The central AC/heater unit works great and the price was very reasonable. I highly recommend Airmaxx. read more

Never in my life have I known a person and a business operated with such integrity and honesty. Alex is just that great. I called on a Sunday because my AC was down on a very hot day. He called me back within 10 min. Again on a Sunday I might add. After he inquired and asked me about the nature of the problem. Alex decided that it is a blown fuse. Instead of needing him to send out an technician and incur service charge. He was willing to walk me through step by step the repair process so that I can repair it on my own and save money. Unbelievable. What a guy and what a company. I will never go any where else for my real HVAC repair. This is the second time that i called them because the first time the service was equally awesome. read more

I had my carrier heat pump repaired by Airmaxx technician Gilbert Cortez. He replaced faulty capacitor and performed complete inspection of the system. Got me up and running with minimal cost and provided expert advice on maintenance and operation of the system. I'm extremely happy with the service and highly recommend Airmaxx and Gilbert. read more

Great service call today. Gilbert came out and was very knowledgable, friendly, and helpful. Many thanks!

We had Airmaxx replace an existing central heating system and install central air about one year ago. Vlad was who we worked with and he was great! He knew all there was to know about the units he sold but did not pressure us in any way. We took his advice in getting an AC unit that was just slightly higher priced but more energy efficient and it has paid off. During this terrible summer heat, even with running our AC regularly, our gas & electric bill was not significantly higher. The system works well! Not only that but their warranty and customer service are top notch. I recently called them to check on a sound that we occasionally hear that we figured was just the condenser. We thought it was best to have them take a look. They were easy to get an appointment with and the girl that scheduled my appointment was super nice! When I had to call back and reschedule she was kind and accommodating with many appointment times to meet my needs. The technician they sent out (I wish I remembered his name) was so helpful. He checked out our issue, diagnosed it as normal sounds that a condenser makes but also made an attempt to dampen the sound for us. While there, he was very respectful of the house, whereas he wore booties when inside, which I think is a plus. He also went above and beyond and answered questions about our vents, double-checked some other items for us, and also gave us some useful tips on how to cool our house better by using the system more efficiently. This was all covered under their warranty and the experience made me like the company even more. Airmaxx gets my highest recommendation for anyone looking for a great heating and air company. read more

This is the first time I have used Airmaxx support for AC work and I couldn't be more happier the kind of service they provide. From request through Yelp to fix, it was phenomenal. Ryan came and literally identified problem in few minutes and completed fix in 15mins. This is the fastest and honest service I have ever received. Saving Ryan's card for future AC work. Thank you so much Airmaxx team!! read more

Our heater was making noises and weird smell. Sam came the same day I called Airmaxx. Because he was unable to do anything due to the fact my heater is obsolete, he did not charge for the service fee. I highly appreciate his honesty. It is hard to find such company who wouldn't charge even though they can't fix anything. Highly recommend Airmaxx. This is the second time I called them and I would continue to do so for their excellent customer service and their honesty. read more

I had a great experience. I had them come out a second time after still having issue with my AC, they solved it instantly and didn't charge me for the second visit. Would recommend. read more

Same day service with attention to detail and excellent customer service. I had an issue with my central air and Gilbert was able to come check it out within a few hours. He was so kind and informative and took photos of the issues and let me know why things weren't working properly. I highly recommend AirMaxx! Thank you, Gilbert! read more

Sam from Airmaxx was at my house today for a service after I moved into a new home. First of all, it was really easy scheduling the appointment. I called mid day on Saturday and they fit me in on Monday. The "window" was 2 to 5. Sam called while he was on his way, and he got there right at 2. He was super nice and helpful doing a tune up of my AC, changing the air filters, and installing a new smart thermostat. Also very patient explaining everything to me! I highly recommend Airmaxx and Sam. read more

I called Airmax to come inspect our heating and air conditioning system. Rudy came and could not have been more helpful and thorough. Airmax is an honest company that I will use again. I previously a different company service my air and heat and they were very sales and pressure driven. Rudy is straight up honest and very professiona. can't recommend them highly enough. read more

I reached out to Airmaxx for an annual maintenance check on my home furnace and air conditioner. Sam Khaz arrived the next morning. Sam inspected our furnace and patiently answered all of my questions about how he tested the system and what he was looking for. I have worked with other HVAC technicians who were not nearly as informative and easy to work with as Sam. read more

Called Airmaxx for their pre-summer HVAC tune-up special and got an appointment for the next day. Gilbert called when he was on his way, arrived promptly and began checking my system and explaining what the numbers indicated. Although my system is about 20 years old, he said it was working fine. There was no pressure to replace it with a newer system with a higher seer number. When it's time to do that I will definitely call Airmaxx. Although I have a lifetime metal filter he advised me to replace it and I could easily see that it's lifetime was over. In the past I could see sunlight through it, and despite cleaning it out over the years most of the light was only patchy. He advised me to get a paper filter. He re-programmed my thermostat and checked to see that it was working properly. I have used Airmaxx a few times in the past and always had excellent service. I highly recommend this company and highly recommend getting their pre summer service call. There were no gimmicks, just honest, reliable service from this highly rated company. I hope to have Gilbert check out my system next spring. read more

Ryan from Airmaxx just left after a 2 part repair on my furnace. I called the company that put it in and they came out , charged me $89. to tell me I needed a new circuit board $2,300 and probably a new gas igniter for another $1500. and once those were installed it looked like the Blower was rusty and probably would be the next part to go. He said I would be better off with a new heater. My ten year warranty had just expired in February of this year. I called Airmaxx and they sent Ryan out that afternoon. He confirmed the circuit board needed to be replaced and tried to see if a universal board would fit because they are less expensive. It did not and he went to Lenoxx to pick up a circuit board and said we would not be able to tell if the igniter was out until we got the circuit board. He came back today and put in the igniter because it had blown when the circuit went. The total for both repairs was $700.00. big shocking difference. Heater is working great. He also had me get a circuit breaker surge protector because the furnace was plugged into a regular outlet without one. He put that on for me because my heater is in rafters of garage. Ryan explained why I needed both parts and his explanations were clear and made sense. This is an ethical company. I have been repairing my house as a single woman for over 30 years and Ryan and AirMaxx are top quality. read more

Air Max's is the best. Have had to use them 2x. One for a bad capacitor (2017)and today for a stuck contactor . These were separate repairs and not related. In no way are indicative of their work. Just an old AC unit. If you need, fast, professional repairs then give them a call I've had the privilege of having Edgar Smart come out both times. Im curious by nature and engineer by training and trade. Edgar is very Smart and willing to share his knowledge of electricity , electronics, and cooling. He answered every question I had as only another trained engineer can . Thank You Edgar and Air Max's for your prompt response, fast service call, thorough and professional service and your reasonable pricing read more

Our A/C went out a month ago during the first heat wave. Sam Khaz immediately diagnosed the problem on his way home from working all day. He spent the next few days trying to obtain the parts for our outdated system. With no luck he was able to replace our unit in a week when we were told originally it would take about three weeks to get the installers available. He made the impossible happen and in a week were up and running again! His installation team was promptly on time, efficient and left the house as clean as they found it. Great work by the entire AirMaxx team! Thank you Sam!!! And oh yeah...VERY affordable compared to the rest! read more

Ryan came out and diagnosed the problem immediately. A/c was up and running in 5 min. He even checked out the freon in another unit for me. Very pleased!! read more