1. AirTime Cooling and Heating

    1. AirTime Cooling and Heating

    0

    Mesa, AZ

    AirTime Cooling and Heating

    4.7 (238 reviews)
    Open 7:00 am - 7:00 pm

    Get pricing & availability

    Response quality

    Excellent

    Response time

    10 minutes

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    New Smart Thermostat Installation

    REEVALUATION PENDING The technician from AirTime was professional and courteous at all times. The work performed meet all my expectations. An add on service I requested upon his arrival was also done at a fair price and with quality workmanship. Although I was given some bad news about my AC unit it wasn't unexpected and at absolutely no time did I feel like I was being taken advantage of. My experience strongly suggests that AirTime's high customer service reviews are well deserved. If you need an HVAC service I would highly recommend AirTime.

    invoice clearly shows I paid for a safety switch that was not installed

    I've reached the limit of my patience with Airtime. My experience has been a consistent pattern of missed diagnostics and negligent installation. I bought my condo in August 2024. I have a ceiling-mounted 'pancake' unit (common in condos) that was only 3 years old but had a persistent grinding noise. Despite sending multiple technicians, Airtime was completely unable to diagnose the issue. One tech flat-out said, 'That's just what these units sound like' after only 10 minutes of looking. I assure you normal units do NOT make the grinding noise. Their inability to troubleshoot a relatively new system left me no choice but to buy a brand-new unit from them in March 2025. The real issue arose nearly a year later. I had a routine service on Oct 20, 2025, and the tech failed to notice that a critical safety device (the float switch) was missing. ​My original installation invoice from March 2025 clearly lists--and charges me for--'"install new condensate overflow safety switch." Despite paying for this, it was never installed. For 11 months, I was unknowingly operating a system without the safety shut-off I explicitly paid for, leaving my home exposed to preventable flooding risks. It wasn't until February 2026 that a Senior Technician (Garret) finally caught the error. He was shocked it was missing, telling me, "We install these on every single new unit. Every single one" To his credit, Garret was transparent and installed the part immediately, and informed his manager of the situation. However, fixing a safety hazard a year later does not excuse the fact that Airtime left my home unprotected for 11 months. They couldn't fix my old unit, they failed to install critical safety parts on the new one, and their maintenance tech missed the error on October 20. Shout out to Garret for finally noticing, otherwise I'd still be unprotected. ​I cannot recommend a company that demonstrates this level of carelessness with safety equipment.

    immaculate truck and all professional equipment

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    1 year ago

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    Debbie W.

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    3 years ago

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    2 years ago

    Amazing service ! Great prices! I'd highly recommend. Do your research and you'll see.

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    2 years ago

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    1 year ago

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    Debbie W.

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    2 years ago

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    Brad S.

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    Brian B.

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    2 years ago

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    Debbie W.

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    3 years ago

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    2 years ago

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    Brad S.

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    5 years ago

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    2 years ago

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    Brad S.

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    2 years ago

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    Brad S.

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    2 years ago

    Garrett was courteous, efficient, and professional in fixing our AC unit. We would highly recommend this company.

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    Brad S.

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    3 years ago

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    3 years ago

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    Brian B.

    We appreciate your business.

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    6 years ago

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    6 years ago

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    Brian B.

    Thank you for your business. We take customer health very seriously.

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    4 years ago

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    Page 2 of 6

    Ask the Community - AirTime Cooling and Heating

    Review Highlights - AirTime Cooling and Heating

    I called and the phone was answered on the second ring by Brian, who I think may be the owner.

    Mentioned in 75 reviews

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    American Plumbing and Rooter - A new water manifold for our new customer today! Literally from the ground, UP, We take pride in the work we perform!!

    American Plumbing and Rooter

    (387 reviews)

    I'm absolutely thrilled that I chose this company for our plumbing issues - they've truly been…read morephenomenal! I'm deeply grateful and can't thank them enough. These exceptional professionals shine with their prompt communication, surpassing any other company l've dealt with. Their prices are wonderfully reasonable, reflecting their family-oriented approach. Professional, courteous, and consistently exceeding my expectations in every way.

    We had an excellent experience with American Plumbing & Rooter, and we couldn't be more satisfied…read morewith their service! Recently, one of the pipes connected to our water softener in the garage suddenly burst late at night, around 11:00 PM. A large amount of water sprayed everywhere and flooded the garage floor. We contacted two other plumbing companies we found online, but unfortunately, neither of them responded. Thankfully, we found American Plumbing & Rooter. When we called, Rich answered the phone right away and was incredibly helpful. He quickly scheduled an appointment for us, and a plumber arrived at 8:30 the next morning to replace the damaged water softener. We were very impressed with how efficient, friendly, and professional they were. The plumber was patient and took the time to explain why the pipe had burst and gave us very helpful recommendations to prevent similar problems in the future. Their follow-up service was also outstanding. A few days later, Sunday night, we were surprised to discover that we had no hot water. We texted Rich to ask what might have happened, and he responded very quickly. He explained that when the water softener pipe burst, the large amount of water spraying out may have extinguished the pilot light on the nearby water heater. He then patiently walked us through the steps to check it. Sure enough, the pilot light was out, exactly as he had explained. He also guided us step by step on how to relight it, and we were able to get our hot water back. We are extremely happy with the service we received from American Plumbing & Rooter. Their prompt response, professionalism, knowledge, and excellent follow-up service gave us great peace of mind. We highly recommend American Plumbing & Rooter. They are a reliable, trustworthy company that truly cares about their customers!

    Good Times Plumbing & Restoration - Your Top Plumbing & Restoration company in AZ!

    Good Times Plumbing & Restoration

    (90 reviews)

    "Good Time" is the perfect name for this company because working with them was truly a breath of…read morefresh air. My husband and I recently bought our first home, and while trying to complete some minor upgrades, we discovered mold. We immediately panicked, assuming the absolute worst. After reading their excellent reviews, I decided to give them a call--and I am so glad I did. Everyone who came out to our house was incredible, friendly, and deeply professional. They made an incredibly stressful situation completely painless, and they treated our home as if it were their own. One important tip for future customers: This company focuses strictly on remediation, meaning they do not handle the reconstruction or repairs (like replacing drywall) once the mold is gone. This wasn't an issue for me--I simply called around and found a local contractor to patch things up afterward--but it's important to go in with the right expectations and always ask questions! The team members we worked with deserve individual recognition: Brandan came out first to rule out any active plumbing leaks. Once he confirmed the mold wasn't plumbing-related, he kindly offered to inspect the rest of our new home's plumbing. He caught a few minor issues, explained his recommendations clearly, and provided no-pressure quotes. We are so relieved to finally have a trustworthy plumber on speed dial! He then immediately looped in their mold specialist, Ruben. Ruben arrived the very same day to assess the mold and provide a fair quote. He was incredibly sympathetic to our situation and reassured us that he would remove as little material as possible while keeping the home safe and thorough. We immediately knew we were in good hands. A few days later, Ruben and Ivan completed the work. They were punctual, efficient, and surprisingly quiet. Not only did they finish on time, but they also managed to save an entire wall and our builder shelves. Because they saved the wall, Ruben actually adjusted our final invoice down to reflect the lower material removal--a massive financial relief for first-time homebuyers. Ruben took extensive photos, walked me through the containment zone to explain their findings, and even returned the next day to walk my husband through the exact same breakdown so we were both fully informed. The final report they provided was incredibly thorough, detailing every single step with photographic evidence. My husband can be very picky about contracted work, and even he was completely impressed and had zero critiques. We were so incredibly stressed, and the calm presence and expertise this team brought into our home was invaluable. After a separate, highly disappointing experience with a different local plumbing company just days prior, "Good Time" completely restored our faith in local businesses. I cannot recommend them highly enough!

    The tech was very courteous and arrived rather quickly, however, I must say the price $$ of the…read moreservice was extremely high

    AirTime Cooling and Heating - hvac - Updated September 2026

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