Brian and his team made the choice very easy to go with them. Every aspect of them is top notch, quality of install, price. With summer on the horizon it was time to replace the builders grade Goodman units on my house that was built in 2004. Being this was large purchase I had gotten 2 other quotes and Airtime was MUCH less. In fact I got two Trane Variable speed units for less than one company wanted for two single stage units. There honestly wasn't/isn't any reason to get a quote from anyone else. Thanks again! read more

AirTime Cooling and Heating - New Trane XV18's - Heating & Air Conditioning/HVAC Near Me - Mesa, Arizona

Brian has always been responsive and fair with his product and service. He installed 2 Trane units yrs ago and anytime we have any issue he is right there to help us out. I would highly recommend! read more

So we thought these guys were going to be good. They had a great review on Angie's List, and good reviews on Yelp. The guy came and said we needed a new part and replaced it. We paid, and were grateful we didn't need a new air conditioner. Here we are about 10 days later with no air, and we need to get our units replaced. So basically, we paid them for nothing because they didn't fix the problem. They charged us to replace a part that didn't fix the unit. We have a brand new $300 part on a unit that doesn't work. ***update**** we contacted the owner Brian, and they sent someone out free of charge to do another repair and gave us a GREAT deal since the other issue didn't resolve the problem! We will continue to use them in the future for sure!!!! Great service!!! read more

I'm sure a lot of AC companies are taking FULL advantages of customer during this incredible HOT, HOT summer in Phoenix by charging customers $$$ for unnecessarily replacements parts. It's hard to say no to these charges especially if your place is HOT and humid and live with cats/dogs. That exactly what happened to me and I was quoted thousands of dollars. Are you mad!?! My AC unit is only 6 year old. I called "Airtime Cooling and Heating" and they made an emergency visit and the next day. What a breath of fresh air!!! The man was HONEST and changed much less than what was previously quoted. This was about a month ago and my AC is working just fine. Because of their honesty and fine work, I will remain a loyal customer and recommend them to my friends. They know how to do business the right way by being honest and doing good work. Most other companies try to get as much money as possible from first time customers and couldn't care less if you ever call them. If your honest and trustworthy, people will remain loyal. read more

From the start, working with Brian (owner) was a joy. He is incredibly knowledgeable and honest, helping us figure out exactly what we needed which included the right size A/C unit, attic insulation and duct work. If I had a question, Brian had no problem hopping on the phone to answer it. After getting numerous bids, it was clear their pricing and service was the best. Once we gave them the green light, we were able to get scheduled right away. The crew was just fantastic - very efficient and thorough. They were very detail oriented and ensured everything was spotless before leaving. I highly recommend Airtime and will always go to them for my HVAC needs from here on out. Call them now! read more

WOW! Great customer service! Really great customer service. Had two new units installed 5 years ago. Had a very small issue today. Contacted owner/Brian late on a Thursday afternoon, as we approached our first 100 degree day in April. I knew they must already be busy, but, there was an AIRTIME crew member, Travis, at my door within the hour. Minor repair quickly completed and very reasonably priced. So nice to have such amazing customer service. Felt like I was a lifetime customer and now I'm certain of it. Keep the great service rolling! read more

I can't believe I don't have a review up for Bryan B and his team. I met him 8 years ago when I needed a new A/C at my old house. He was the neighbor of a friend. Just saw on my Facebook memories where the ladies had a mom's night out and Bryan and Air Time were our "hot" topic. Everybody appreciated his HONESTY and fair prices. He installed two new Tranes at my current house maybe 6 years ago. I have recommended them to at least half a dozen friends. We had one issue where my unit wasn't heating well and the tech came out and couldn't find anything wrong. Couple weeks later I was positive something was wrong and they came back out and finally figured it out and corrected it and charged me a discounted price since they missed it the first time. Do yourself a favor and just call Air Time first ! read more

Though I did not use Airtime cooling for services, Brian was still able to recommend that I call the manufacturer for a warranty inquiry after another company was taking me for a ride and never bothered to call. Brian told me what questions to ask and showed me what to do. I would recommend just for the fact that they are very responsive and did help with my inquiry. They just didn't happen to service the brand a/c I had. Thanks Airtime! read more

Another great service call from this company. Recommended. Kudos to the service tech, Josh Eason.

Best AC repair company I ever had. People all courteous and excellent techs. If you need service or new unit, call Air Time.You will not get ripped off by this company, only get fair price and service. read more

I don't think I can say enough about this company. As I write this, we are in the hottest time in Arizona. I called this company early in the morning and spoke to someone who was very professional and very kind. I didn't have air-conditioning for three days, and it was miserable! He got somebody to come out between 10 and noon and the technician showed up at 9:30! Josh is really experienced and knowledgeable about his work and quite meticulous. In no time he had my air conditioning up and running. A company like this is hard to find, and I am so grateful for the work they did. I will definitely call and refer others to them. Bravo! And thanks so much Josh, you rock! read more

Alright, I just got home and it is 90 in the house soon to be about 108 outside. Spoke to Brian at Airtime Cooling and Heating and he said that he would send out a service tech to my home. Axel came and looked at the unit and fixed my situation in no time at all. He was very professional and got me up and running really quick. I highly recommend AirTime Cooling and Heating to anyone having issues or that might need a check up on their system. Thank You Brian and Axel, I really appreciate your service. I can enjoy my house again!! read more

These guys were great! Bruce was great in responding and getting a tech to come out and Garret was knowledgeable and great. Garret did an amazing job and replaced the damper which was burnt out and gave advice on the longevity of the device and did a complete tuneup of the AC unit. We will use them again for annual tuneups. Highly recommend. read more

We scheduled a long over due tune up on our 13 year old AC unit. Our technician Cody did an amazing job. He was informative, and very knowledgeable and courteous. There was no hard up sell or sales pitch even though our unit is older. He provided findings from his inspection and let us know the items that we may want to keep an eye on - even clues we will see when the unit starts to reach the end of its lifespan. Otherwise we were charged exactly what we were quoted, which was a very reasonable and fair price. We will absolutely be using AirTime for all our future cooling needs. read more

A capacitor failed on my AC, and they came out to fix it the same day. My repair was under warranty, so I only paid for the service call. They came right when they said they would and the repair itself was super fast. I will definitely call them again if I ever need HVAC work. read more

Just installed a new Trane AC & Air Handler after 20 years for my old Trane. Vince & Jordan did the whole job in just over 4 hours. Professional & thorough including cleanup, read more

First, this is a 5 star review and they did not do any work for me....why...read on. We have lived in AZ for three years and have used three large companies. Each time, we have had problems with our bi-annual inspections. Appointments cancelled with little notice; issues with the system that needed to be fixed immediately even though we were not having problems; and then recommendations for upgrades or new ducting. It always felt, well, slimy...especially when one tech told us his company was great, because you could make big money through commissions. Not something you want to hear them brag about when they are doing service in your house. I looked at the Yelp reviews and saw this company had all 5 stars. I called and the phone was answered on the second ring by Brian, who I think may be the owner. He was very open to talking about their approach to business. No commissions, just a job well done, and done right the first time. I told him I had a home warranty and he explained some of the pitfalls with those programs. Mind you, he did not bad mouth them, just told me what I at least expected, but did not want to admit to myself. He gave me some pointers on things to ask my home warranty company, and offered to review what they told me if I wanted a second opinion. Who does that! I will make the calls he recommended and will sleep on it a night or two but based on our conversation I am considering cancelling the home warranty (which I had mostly for the HVAC) and just dealing with a family owned business. read more

Josh was great to work with. Had our furnace up and running quickly. Great explanation of the work that was done. Friendly, professional and didn't try to oversell us. Just found my new HVAC guys! read more

Brian, the owner, came out and gave me a quote on replacing my A/C units. He was probably the 5th company I had out and was really impressed with him. He noticed right away that my 2nd floor A/C unit was dripping out the reserve valve and gave me a quick fix for it. None of the other companies even noticed even though it's right by the front door and was causing some stucco damage to my wall. Then he was very up front and honest with his information and answered all my questions very thoroughly and gave me options on things I didn't even know I could do. And then he amazed me with his price. During the install, his guys were very quick and courteous and also answered more questions I had and catered to me about my being curious to the things they were doing and why and they answered all my questions and finished everything well within the time frame they told me. Due to all their professionalism, they have made a new customer for life. I will only give these guys a call for any of my A/C needs and hopefully since I have brand new units, that won't be for a long time now but I'm confident if any problems arise I can count on them to handle it. read more

Inspected my ac system & answered all my questions. Timely, friendly, efficient... great service. Will use them for our regular check ups going forward for sure. read more

From the time I made the appointment for an estimate through the entire process of installation of my two new air conditioning units, AirTime was a pleasure. The person that gave me the estimate was very thorough. He was the only one that got up in the attic to see what I had and what could be done to improve the temperature in my two front bed rooms. He explained the difference between single stage, dual stage and multi stage units and the expected cost savings and benefits/ cons of each. I chose AirTime based on him as they were not the cheapest quote I received. The day of the install the company sent out two crews. Everyone was very polite, said good morning to all of us and explained what was happening. I was informed several times on what I had and what they were going to do to make it better and if I was ok with the change. I was super happy with the end product and looking forward to this summer with my two new ac units! Highly recommend AirTime. read more

This is yet another, extremely justified 5 star rating. Why? This is worth the 3 minute read...read on.... Why a 5 star review from me, someone who takes ratings seriously, rarely gives 5 stars and only to those truly deserving? Because my 3 experiences have been outstanding. All 3? Yup, can't be coincidence. This morning I identified quickly that downstairs was warmer than normal. I checked the air handler and thermostat, both were working fine. Went outside to find the fan outside was not turning. It's going to be 113 degrees today, not cool! (pun intended). Having used AirTime twice in the past, I called them at 7:20am. Lowell answered immediately. I told him what was happening/ He said "sounds like X is wrong." I asked if that was common and if it was expensive. He said it was pretty common and told me it was about $250'ish. He said he could have one of his newer, but very experienced guys, named Grant, here between 9am and 11am. Sure, I thought, that's in only an hour and a half best-case, that's quick, excellent, send him over. The second I hung up the phone I got a text saying "Hi, Grant from AirTime is scheduled to arrive today between 9am and 11am". Awesome, great knowing I was on the schedule and had acknowledgement. At 8:36am I received another text saying "Grant from AirTime is en route". Are you kidding? Awesome, in real time I knew he was on his way, and earlier than planned. I this too good to be true, is this guy going to be fresh out of HVAC school or was just fired from his 4the consecutive job in the last 6 months. Nope. Grant showed up and was a mature, tenured, experienced technician who is clean, friendly, articulate, knowledgeable and thorough. He took the cover off the big A/C unit and in less than 3 seconds said "that's the problem, right there (pointing to it), see how this XX is swollen up? It's bad." He said "let me show you on my multi-meter what it says and what it should say." And he did. Outstanding communication, thorough and technical. He fixed the issue with a new part he had in his truck, tested other stuff, told me the statuses, gave me some advice on longevity of the units, filters and cleaning and headed inside to give me the invoice. How much? Almost exactly what Lowell initially thought it would be on the phone. Perfect! Did Grant write me up a paper invoice? Nope. They have a real-time app on their phones that does everything. Ten seconds after he finished it, my invoice showed up in my email and a text. Fantastic, fast, easy, convenient! Grant said goodbye, thanked me for calling them (great advocate for this clearly excellent business) and gave me a couple business cards with a discount for my next service. I then realized I had some of those cards in my file from previous service. But, I was so caught up in the moment of not having air conditioning, the pigeon control guys working on the house and getting my kids off to their first day of school, that I forgot to use the discount card. No worries, I figured, I'd use it next time. I called the office to tell Brian how fantastic Grant, Lowell and their automated systems were. Lowell answered and asked if he could help with anything since Brian was in the field. I told him Grant just left and I wanted to tell Brian how great they were. We chatted for a minute and I told Lowell that he was 'on the money' with his initial estimate of issue and cost. I mentioned that I forgot to use my discount card, but no worries, they already charged my credit card today so I'd just use it next time. He said, "Nah, I'll just take care of it now and refund you the discount amount." What? Really? Who does this? AirTime does this. They are fantastic in all regards. They are customer service focused to the max. Brian called me back a bit later and, in typical style, was very appreciative and thoughtful. It seems to run in their blood. Why 5 stars? These guys have found the magic sauce. They care about their customers, they are responsive, service focused, very competitively priced, they treat each other with respect and care, are outstanding communicators and technicians, are prompt and timely, keep their word, and are trustworthy. It's shocking (in a good way) to find a company like this. If they remain the same going forward, I see absolutely no reason I would ever call another A/C company. After all, what else could you want? Honestly, if you have an issue with your A/C and you don't call AirTime, you're making a mistake. In my experience, you won't go wrong choosing AirTime for your HVAC work. read more

I've used AirTime Cooling and Heating for the past few years (because of their ratings), and have been wow'ed by the service. I've had two annual inspections, and both times they said everything works well and I don't need any changes. Right before the first inspection, I had a condenser fan motor seize up on me, that I replaced myself (plus the fan blade, because I couldn't get it off). The new blade I got was difficult to get on, and I didn't get it in place optimally. That came back to bite me yesterday (1.5 years later), as the blade had slowly worked its way free. I was concerned there could be damage to the coils or condenser, so I called AirTime and got a same-day appointment scheduled. Grant came out and was extremely professional. He knew I had some background exchanging parts, so he explained everything that was going on and how I could maintain my fan motors to extend their lifetime. He managed to salvage my fan blade and get it working again, while also showing me how to position it better than I had previously. I'm just blown away at how helpful this company is, without trying to push products on you. My experiences with Grant, Brian, Shawn, and a couple others have always been top-notch. They also haven't ever mentioned to leave them a review, so their reviews aren't skewed because of that--they're legit. read more

we Have used Air Time a few times now and always have a great experience. The service is fast and the gentlemen are friendly. We feel we get quality service and a good price. No one wants to shell out big $$ for a new unit, but they help to ensure you get a good unit, it is installed, they clean up their mess, they treat family and pets with respect and followup with any questions and concerns. With other companies I have felt "talked down to" but these guys have worked with both me and my husband and are always pleasant and professional. Thanks Guys!! read more

Stellar service and quote process! I'm genuinely delighted by this company's intelligent use of technology and follow-through. Sent me a quote within 5 minutes, and had a technician out the very next day. I received text notifications throughout, so I was able to keep track of the appointment as I worked it into my very busy schedule. Technician, Josh, was very friendly, very helpful, but most importantly, capable of completing the task efficiently. This was an install of 2 Sensi WiFi thermostats (his first time installing this brand). The new brand didn't slow him down and he took the time to verify that the AC was operational post-install. Had to go into the attic to configure c-wire. Well worth the money for the service. Well done, fellas! read more

AirTime Cooling and Heating - Thermostat #2 - Heating & Air Conditioning/HVAC Near Me - Mesa, Arizona

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Thanks to all the fellow Yelpers out there we called this company when our AC stopped working Tuesday afternoon. Thursday Sean came out and diagnosed the problem quickly and fixed it, (a capacitor). He was friendly, knowledgeable, and quick, and he didn't try to sell us more than we needed. In fact he told us our 10 year old system was in good shape! Very professional company, and when needed we will use them again! read more

I had my AC serviced in May 2022. The tech who came out was very professional and answered all my questions. I neglected my AC unit for, uh, many years lol. I compared my SRP electricity bill from last year and the monthly bill is substantially lower after servicing. Thanks! read more

Josh from AirTime gave us some excellent service, and I'm glad to have the opportunity to recommend the company and service technician to others. I had done a bunch of amateurish troubleshooting and repairs on the AC and he was totally cool about it. Josh took the effort to explain everything he was doing, and helped me really understand where I was at with my unit. He just has a great attitude and I'd be glad to have him back on any future work. I wish my coworkers were as capable! read more

Got multiple quotes and went with Brian and his team. Fair pricing and great system. Many thanks!

They were able to come out same day, had great communication, and were honest with what was needed, no sales pitches and no surprise extras. They wee also the only ones I called who didn't ask If the "homeowner" would be home. Would absolutely recommend! read more

Awesome job on out 3 AC units. They brought 3 teams, 1 for each unit and were done in a day. Everything works great! Thanks again!

Got same day service when other places couldn't provide it and a discount for mentioning Yelp. The tech was friendly, on time and even offered to wash my coils out. What more can you ask for? read more

First 110 degree day of 2020 and the aircon is blowing hot air. Called on Friday night right before close and technician came over Saturday morning to replace a capacitor. Very much appreciated. read more

Quick, reliable and well priced. Would highly recommend this company for your HVAC needs.

Already had a great experience with Air Time C&H previously. So it was an easy decision to call them to check on a potential Furnace issue. Travis was out to debug the issue and discussing various options resulted in us deciding to replace the A/C & Furnace. We are especially COVID-19 and Dust Allergy sensitive due to some immune issues in the family. We were extremely impressed with the care every one who did the work took to wear a mask, keep the dust to the minimum, cleaned up perfectly after they were done etc. The whole experience was professional, reasonably priced and they were caring about the current Pandemic situation and our special family circumstances. No hesitation in saying this is an awesome company to work with and their employees are equally awesome. Choose them, you won't go wrong. read more

We've used Airtime twice for AC checks. Both times staff showed up on time and were professional at a very reasonable cost. Most recently we had Grant come out and he was great. Would definitely recommend! read more

Great company and Great Service. I called at 4:15 on Friday because my air was blowing hot air. Grant was the gentleman that arrived within 30 minutes. In less than an hour Grant had fixed a capacitor and added Freon. He explained in great deal everything he was doing. I know the system is old and I will need a new one soon. I will definitely call Air Time when that day comes. Thanks Grant! You are a great guy and I enjoyed the high level of service you provided! read more

Got my 1st APS bill after having new heat pump installed. $35 less than last year!! My home has never been this comfortable in the 35 years that I've been here. The blower on this unit seems much more efficient than the previous units and has eliminated all hot spots in my home. Extremely happy with my entire experience! read more

I called up AirTime because it was that time to change out my 1990s AC unit on the roof. Brian the owner came out and gave me estimates on Trane and Carrier AC units. He was very easy to talk to, thorough, he took his time to answer all my questions and there was no high pressure sales pitch. I told him I was getting four more estimates that day. A week later, I received the 4 other estimates and none of the other AC companies could beat Brian's competitive price and work guarantee. I just had our AC unit installed today by Vince Prano. Vince called me the day before asked me questions and gave me a time to expect him. They came on time, wore masks, answered all my questions and was very efficient, clean and thorough with the job. Vince is a very nice guy and is OCD made me feel comfortable because I knew he would take his time and do things right. Brian has a great team! I would highly, highly recommend Airtime Cooling & Heating for their honest work, decent prices, and their guarantees on the work completed. read more

Had AirTime to check my AC as we head into the summer. I got some very honest info on the status of my system and I really appreciated that. No sales pitch or unnecessary repairs needed. Will call you guy back when it's time for that new AC unit but for now all is good. Thank you! read more