Fast. Responsive. Professional…read more I needed flyers for my business and this UPS store delivered quality prints at competitive prices. I will use their services again in the future.

I was in search of having business cards printed being a first time customer and a first time…read morebusiness owner for Maven's Oasis. I asked Yelp for a quote to have my business cards printed with same day services. I had my first networking event to go to the next day so time was of the essence! The UPS store was the first to respond instantly. The gentleman named Emad texted me back and asked me what I was looking and thinking it do. He gave me my options. Emad was kind, patient and helpful. He gave me suggestions, advice, and insights all within my business budgets. I was very pleased to hear what his price quote was. I assumed it was going to be much more expensive than it was. It turns out they are cheaper than their competitors with better care and faster services. All of the competitors slowly got back to me with double and triple the price quotes than The UPS Store and not within my time frame of expectancy. Emad was kind to text examples of what my company's cards would look like previously to printing the 100 cards that I purchased. I was so happy and surprised that it was so simple. The quality of service and business needs are exceptional. My services here were met way beyond what I could have imagined. It was fast and easy. Highly recommended and highly appreciated! If you want exceptional and same day services, I highly suggest talking to Emad at this location to help you meet your business project needs. I will be working with Emad on future projects like brochures and more! Thanks again, Emad! I'm grateful for you.

Great service! I was originally across the street at DHL to drop off a return and needed a bag to…read morepackage it in but the said they didn't sell any? When I arrived at The Shipping Center the man working the front was very kind and efficient, he found a box large enough for my return and even cut it to size so that it fit perfectly and wouldn't move around during transit.

Usually, I don't write reviews, but these guys deserve it! They provided excellent service with a…read morevery personalized approach. They helped me find the most suitable option and rates for the package I needed to ship. I definitely recommend them!

My go to shipping center. The staff are always willing to help me pack my items and find the best…read moredeal (although it is definitely more expensive than USPS). Plenty of parking too.

It was my first time shipping something with FedEx, and it was such a breeze at this location. I…read morecame in with the items I needed to ship, and the guy at the front helped me throughout the process. He packaged up my items, made the shipping order, and all I needed to do was present my ID and pay. I was probably in and out of there within 15 minutes. It looks like this spot is only for shipping, and they have dedicated parking spots for this store. I was able to get an emailed receipt and the person who was receiving the item also got a tracking number sent to her too. The item was supposed to arrive on the following Tuesday, but actually arrived a little earlier, and all in one piece!

Ever since we opened up our business, we needed to have a PO box. We chose one of the online…read moreresources and found this place in Newport Beach. What a great choice that was! For starters, the people that work there are really the star of the show. Super nice, very welcoming and make you feel like family. It's nice when you find a business that isn't there to check you in and check you out like the DMV. This is one of the reasons I live this place so much. Another nice aspect of this is the app that they use, even though I live in Las Vegas, our LLC is still in Southern California. Whenever we get mail we get notified via the app. The place is only open Monday through Friday, so you'll need to plan accordingly to get your mail. It works out perfect for me as I come down during the week. Bottom line? If you are in need of a PO box, and really enjoy good customer service, then this is a place for you! I cannot recommend this place highly enough so go check them out today!

Excellent service! Owner and staff are friendly, relaxed, and easy to work with. Flexible enough to…read moredo what's possible to meet your needs. They offer more than just shipping!

Quick and easy. I did a package return. I printed the receipt form home and just dropped off the…read morepackage. They provide a receipt to track down you package for your refund. Good customer service support. Thank you.

I came here to drop off a package, but apparently this UPS store doubles as a live-action obstacle…read morecourse. As I was walking through the door, a brown-haired woman in her early 20s--radiating all the charm of a plain bagel--came barreling straight into me. Full-on human battering ram to my side. And here I am, in my 50s and not exactly built for contact sports. The staff? Oh, they saw it. They just stared at me with the same blank expression you'd expect from someone waiting for a loading screen to finish. No "are you okay?" No "sorry about the human bumper car." Nothing. Later, I spot the same woman driving off in her shiny red Corvette (8NOY192)like she's the queen of Entitlement Land. Perfect. Because nothing says "I'm above basic manners" quite like using a sports car as a personality substitute. If you want your package dropped off without becoming part of an unprovoked demolition derby, maybe try literally any other location.

Met all expectations with live scan services. Fast and Friendly staff and attentive.read more

I love this place! I go here to drop off packages, utilize their notary services and more!…read more Everyone is so nice and helpful.

The level of incompetence coming from the manager of this FedEx Office, Liz Hernandez, is…read moreabsolutely staggering and deeply unprofessional. It is by far the worst management experience I have ever encountered at any shipping or service business. I visited the store at 1000 Bristol St., Newport Beach, CA on November 24, 2025, to ship a box of clothing,few cosmetic items and 2 kitchen towels. to my friend in Canada. I had placed all these items in plastic bags so that they could easily be inspected by the FedEx agent. The employee never asked me to fill out any commercial invoice or any other forms. She entered everything herself on the computer. She charged me $129 and gave me a receipt. Everything appeared to be handled correctly. Another FedEx employee boxed the items and sealed the box for shipping. A few days later, I was notified that my shipment had been stopped in Chino, CA because the employee had incorrectly labeled the contents as kitchen utensils instead of kitchen towels which had nothing to do with what I was shipping. This error was made entirely by the staff at this location. As a result, the shipment was halted, and FedEx told me I would have to pay to have the box returned to me. They also refused to refund the $129 I had already paid, even though the shipment never continued due to their mistake. When I called FedEx customer service, I was informed that the refund decision was up to the store manager, Liz Hernandez. According to customer support, she was contacted and chose to deny the refund, despite the fact that the incorrect labeling and halted shipment were caused solely by her employee. To make matters worse, FedEx offers no corporate email address for filing a formal complaint other than calling their 800 number, leaving customers with almost no way to seek help beyond the very same management responsible for the mistake. This review is a warning to all customers: the service at this location is careless, unprofessional, and completely lacking in accountability. And the manager, Liz Hernandez, demonstrated an alarming level of incompetence and failure in basic customer service, making this FedEx Office a location I strongly recommend avoiding.

Never been to a fedex where print and go takes 20 mins. Go to another place to print or youll end…read moreup taking longer than it would take. For you to go home to print

Easy Quick and no lines on a Friday. Easy parking. Busy…read morecenter. Friendly staff. I will be back

Came in to get some laminations. And even though the machine was down the manager Andrew went over…read moreand beyond to help and get this done for me. I will be coming back more but wanted to give him a shoutout for excellent customer service. He didn't have to help but he did and very thankful for that

The service was great and the photo quality was also amazing. I would come here again to take…read moreanother passport photo.

I didn't know they offered apostille and notary services until I looked them up online today, so I…read morewas pleasantly surprised to find out I could come back here for those too. I've been coming to this PostalAnnex for years whenever I need to mail something internationally. I've also had passport photos taken here and even renewed my passport through them. Every single experience has been smooth, and everyone has always been friendly and helpful. A special shoutout to Jamie. She is absolutely amazing! Her customer service has been consistently outstanding over the years, and she's one of the main reasons I keep coming back. It's so rare to find someone who is always so kind, super knowledgeable, and genuinely willing to help. Because of her, I've referred several friends and family members here without hesitation. If you need shipping, passport services, notary, or apostille assistance, I highly recommend this location. And thank you, Jamie. :)

Owners are super friendly, courteous, and helpful. It's a great place to go to for all my mailing…read moreand shipping needs. I don't understand why some folks giving this business poor reviews because the owners don't want non-customers parking on their customer spots. That seems awfully unfair. I am glad owners are saving spots for real customers like me.

The owner is unreliable. He will try to convince you that he can ship everything to everywhere. He…read moredoesn't have experience shipping internationally to Asia. But he told me that he knows all about it, and acts very convincing. Once UPS rejected the package and shipped it back, he said " I have never shipped it to this place before". There is also no refund. I will really appreciate it if he could be more frank and honest upfront.