This Laundromat is the 'cleanest' I've ever been to! The…read morecustomer service was also impressive... Ruth greeted me, was able to do the service I inquired about, and called me when she finished!! I highly recommend this laundromat for any laundry needs!

Location is very clean, but it ends there. Zero customer service. They refuse to open the door for…read morea woman struggling with massive laundry. They will actually stand in the narrow pathway by the door either staring at or ignoring you while you struggle to get inside or past them to spend $ there. They refuse to fix their back door leaving only VERY limited parking out front. Also the TV is constantly on high volume in a non English language. And in the dead heat of summer - no fans!

I started back getting my clothes cleaned and Crystal Cleaners is the place to go . The atmosphere…read moreis very welcoming and the know their locals. Service is fantastic and they have knowledge of all fabrics and materials. I highly recommend this business.

I relocated from Steele Creek to this area about 4 years ago. I don't trust my clothes to anyone…read morebecause we've all heard and seen the stories of missing laundry. I happened to pass his shop and told my Wife we were going to give him a chance. Well long story short 4 years later and I'm still seeing him on a weekly basis. He's top in his business and wouldn't want anyone else handling my clothes. Thanks Mr. Kim and May God Bless your business to be with us another 4 years. Thanks

Very clean and nice laundry mat. Not weird at night. The manager was really helpful to me when I…read morecame in and the laundry card machine was broken. He started my laundry for me with his card and let me go get cash to pay for it. Nice guy and gave me a few tips on the large comforter I was washing. Good games in the back and enough to keep you and a kid entertained for the duration. There are a lot of washers and dryers and the space isn't cramped so you're never in other people's way. Only reason I gave 4 out of 5 was for the inconvenience of the card machine being broken and having no ATM in the building. Also no wifi and no TVs.

Do NOT go here! Very outdated, many machines were not working, water leaking from the washing…read moremachine that I used was all over the floor, vending machines were completely empty, no tv, no attendant, and the costs to wash and dry were too high for what the laundromat offered. I will never go there again.

They called me this morning to confirm I still needed assistance with an alteration and sent a…read morefollow up message! Open communication has been GREAT and even provided a ballpark price quote! Very happy with them, and havent even brought my dress in yet! They called me this morning to confirm I still needed assistance with an alteration and sent a follow up message! Open communication has been GREAT and even provided a ballpark price quote! Very happy with them, and havent even brought my dress in yet! **CONTINUED** I am beyond impressed with this business. Long story short, my apartment complex lost my dress I ordered for my brothers wedding and I was scrambling to find a dress days before flying out to CA for my brothers wedding. I brought the dress in Friday afternoon, like 1:30/2PMish and had to bring the dress in significantly (ended up finding a dress last minute on FBMP a few sizes too big) and it was ready Tuesday evening after work! Its like it was originally made that size from the company! Beautiful work, flawless execution of this alteration. They had transparent communication around what they were gonna be doing and to say I am impressed is an UNDERSTATEMENT. I am shouting praise from the rooftops for this business and please dont keep hunting for dry cleaning/alterations.. THIS is your place!

I think this is my first Yelp review but I feel compelled to caution others before trusting Saber…read moreCleaners (C and M Custom Tailoring) with your time, money, and clothing. I dropped off 4 jackets on Friday, July 3rd for dry cleaning (with one small alteration for a hole in a jacket pocket). I was given a pickup date one week later, Friday July 10th. I arrived the following Tuesday, July 14th only to learn my items were not in the store despite the additional 4 days. After waiting for the gentleman behind the counter to place a few phone calls to locate my order, I was handed his cell phone and spoke with who I can only assume was the manager. I was told the jackets were still offsite due to one of the jackets being identified as "at risk" of being damaged, if dry cleaned. I found it inconsiderate that no one bothered to call me before making the trip to the store to learn for myself but honestly, not the end of the world. I was asked if I wanted them to dry clean it anyways and risk potential damage, or if I would instead wish for them to leave that jacket out and be given "store credit" for the dry clean purchase of that jacket. I responded clearly to please simply return the jackets - do not risk damage - and we will figure out the compensation (wasn't thrilled about having store credit pushed as the solution as I use dry cleaning services maybe once every 4-5 years and certainly would hesitate to be a return customer for this particular business given the experience so far). He agreed and told me the jackets would be available for pickup the next day. I received a call the next day, Wednesday, July 15th that my order had arrived and is ready for pickup. I returned to the store Monday, July 20th where the manager accepted my ticket, hung my jackets on the rack for me to take, and began what looked to be the steps of issuing a store credit. During that time, I instantly noticed the jacket "not dry cleaned" was in fact damaged due to significant bleeding red ink from the patches onto the white fabric. I immediately pointed this out to the manager, who quickly became defensive almost to the point of gaslighting me that I should have expected it. To be clear: I was asked directly if I wanted to assume the risk of damage and dry cleaning it after they identified the jacket as a risk. I told them clearly "no" and now I can't help but wonder if they had already damaged the item and had hoped I would have said "yes" to free them of responsibility. But I will never know for sure. I was told "We don't know it's going to do that until we do it." So is it then my mistake that I trusted their expertise to know EXACTLY that? In fact, that would seem to me to be the point of the hesitation expressed in the earlier phone call. His tone was stern, defensive, and at times aggressive or belittling. I feel confidently that he had no intention of discussing the damaged item with me had I not forced the conversation, and he would have been more than content for me to walk right out his door unknowingly. I do not own a business, but I've been a patron to many in 30+ years. I would not have returned either way but wouldn't have taken the time to write this review had any consideration to me as a customer been given. A recommendation? How about a phone call when you noticed the damage, "Hello sir. We've received your jackets back and I'm very sorry to inform you that one of the jackets was damaged in the process. While these things rarely happen, you trusted us with your valuables and we at Saber take that responsibility very seriously. Please come in so that we can look over the jacket together and come to an agreement on how we can make this right. Your business is important to us." Instead, I was met with rudeness and indifference. Saber provided a cash refund of $27 for the dry cleaning, and that's it. Sadly, the damaged item is vintage and not easily or cheaply replaceable. Two of the other three jackets appear fine, including the hole in the pocket. A third, however, wasn't cleaned to satisfaction (will share picture). I immediately took the damaged jacket next door to Jones Dry Cleaning to see if it was fixable but was unfortunately told no. There are many, many dry cleaners in the Charlotte area. I encourage any curious reader to strongly consider them over Saber.

They have a sign saying punch cards here and 4th visit free. It's my 2nd visit but the counter…read moregirls aren't around but I'll ask for my card. I may be back 2 more times. The washer says 3.50 but I think it wanted 4.50 of quarters cuz it kept asking. Saw some geese outside chilling, went to food store (generic type) across the street and bought them a bag of frozen corn! 2 of the 4 cheaper machines are currently broken but I was there as someone was emptying one. I also noticed a couch around the corner w kids toys but the outlet may not work. My cords are unreliable so I can't say for sure on the outlet. I like it here and I'll be back

Nice staff here to help you if you're new to The Laundry Room, and an overall nice facility …read more.. clean with fans keeping the air moving, coin changers for those that need it, and an all around good experience. This facility takes in drop off laundry, does work for commercial clients, and is open for walk ins ... try it next time you're in the market for a laundromat.

" Moved to Charlotte, NC in November. Started using this…read morebusiness for our dry cleaning needs as soon as we arrived. So far, they are great. Fast and always on time. I love using the app. I can schedule a pick up with ease at anytime and turn around is super quick. So far so Great! "

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

T&T altered my wedding dress and my mom's mother of the bride dress. They were so kind and did an…read moreamazing job making adjustments. We had to add some fabric in the back of my wedding dress near the zipper, take some fabric out near the armpit area, and it was seamlessly done! She made multiple adjustments after the first alterations too to make sure it was perfect. A fair price for great quality of work! We had an amazing experience here. We love T&T!

Needed a small alteration on a prom dress for the week of prom and they were quick to get it done…read more Happy with their services and prices.