They called me this morning to confirm I still needed assistance with an alteration and sent a…read morefollow up message! Open communication has been GREAT and even provided a ballpark price quote! Very happy with them, and havent even brought my dress in yet! They called me this morning to confirm I still needed assistance with an alteration and sent a follow up message! Open communication has been GREAT and even provided a ballpark price quote! Very happy with them, and havent even brought my dress in yet! **CONTINUED** I am beyond impressed with this business. Long story short, my apartment complex lost my dress I ordered for my brothers wedding and I was scrambling to find a dress days before flying out to CA for my brothers wedding. I brought the dress in Friday afternoon, like 1:30/2PMish and had to bring the dress in significantly (ended up finding a dress last minute on FBMP a few sizes too big) and it was ready Tuesday evening after work! Its like it was originally made that size from the company! Beautiful work, flawless execution of this alteration. They had transparent communication around what they were gonna be doing and to say I am impressed is an UNDERSTATEMENT. I am shouting praise from the rooftops for this business and please dont keep hunting for dry cleaning/alterations.. THIS is your place!

I think this is my first Yelp review but I feel compelled to caution others before trusting Saber…read moreCleaners (C and M Custom Tailoring) with your time, money, and clothing. I dropped off 4 jackets on Friday, July 3rd for dry cleaning (with one small alteration for a hole in a jacket pocket). I was given a pickup date one week later, Friday July 10th. I arrived the following Tuesday, July 14th only to learn my items were not in the store despite the additional 4 days. After waiting for the gentleman behind the counter to place a few phone calls to locate my order, I was handed his cell phone and spoke with who I can only assume was the manager. I was told the jackets were still offsite due to one of the jackets being identified as "at risk" of being damaged, if dry cleaned. I found it inconsiderate that no one bothered to call me before making the trip to the store to learn for myself but honestly, not the end of the world. I was asked if I wanted them to dry clean it anyways and risk potential damage, or if I would instead wish for them to leave that jacket out and be given "store credit" for the dry clean purchase of that jacket. I responded clearly to please simply return the jackets - do not risk damage - and we will figure out the compensation (wasn't thrilled about having store credit pushed as the solution as I use dry cleaning services maybe once every 4-5 years and certainly would hesitate to be a return customer for this particular business given the experience so far). He agreed and told me the jackets would be available for pickup the next day. I received a call the next day, Wednesday, July 15th that my order had arrived and is ready for pickup. I returned to the store Monday, July 20th where the manager accepted my ticket, hung my jackets on the rack for me to take, and began what looked to be the steps of issuing a store credit. During that time, I instantly noticed the jacket "not dry cleaned" was in fact damaged due to significant bleeding red ink from the patches onto the white fabric. I immediately pointed this out to the manager, who quickly became defensive almost to the point of gaslighting me that I should have expected it. To be clear: I was asked directly if I wanted to assume the risk of damage and dry cleaning it after they identified the jacket as a risk. I told them clearly "no" and now I can't help but wonder if they had already damaged the item and had hoped I would have said "yes" to free them of responsibility. But I will never know for sure. I was told "We don't know it's going to do that until we do it." So is it then my mistake that I trusted their expertise to know EXACTLY that? In fact, that would seem to me to be the point of the hesitation expressed in the earlier phone call. His tone was stern, defensive, and at times aggressive or belittling. I feel confidently that he had no intention of discussing the damaged item with me had I not forced the conversation, and he would have been more than content for me to walk right out his door unknowingly. I do not own a business, but I've been a patron to many in 30+ years. I would not have returned either way but wouldn't have taken the time to write this review had any consideration to me as a customer been given. A recommendation? How about a phone call when you noticed the damage, "Hello sir. We've received your jackets back and I'm very sorry to inform you that one of the jackets was damaged in the process. While these things rarely happen, you trusted us with your valuables and we at Saber take that responsibility very seriously. Please come in so that we can look over the jacket together and come to an agreement on how we can make this right. Your business is important to us." Instead, I was met with rudeness and indifference. Saber provided a cash refund of $27 for the dry cleaning, and that's it. Sadly, the damaged item is vintage and not easily or cheaply replaceable. Two of the other three jackets appear fine, including the hole in the pocket. A third, however, wasn't cleaned to satisfaction (will share picture). I immediately took the damaged jacket next door to Jones Dry Cleaning to see if it was fixable but was unfortunately told no. There are many, many dry cleaners in the Charlotte area. I encourage any curious reader to strongly consider them over Saber.

I had been searching for the right alteration shop for quite some time. I tried a few places before…read morefinding Lily's Cleaners & Alterations, and while they were okay, it still wasn't exactly what I was looking for. I brought in a pink suit jacket and matching pants that I wanted altered for a more modern look. I wanted the pants tapered and shortened to an ankle length, and I was very specific about the style I was trying to achieve. In the past, I've had alterations done where the hems weren't crisp or too much fabric was removed, leaving the garment looking obviously altered. This experience was completely different. She took the time to listen, understood exactly what I wanted, and delivered it perfectly. The finished suit looks as though it was designed and purchased that way from the start. The tailoring is clean, professional, and precise. If you're looking for someone who pays attention to detail and truly listens to her customers, I highly recommend Lily's Cleaners & Alterations.

Lily is very respectful, reliable and kind. Always provide a great service. Never a disappointment…read morewhen taking my attires there. Keeping up the professional standards of service to the community.

As a business owner and family of 5, Leslie's Laundry services were exactly what we needed. Having…read morea 24hr return of our freshly washed, dried, and perfectly folded clothes, allowed us to not worry about having to find additional time within our already busy schedule to complete this task. Plus they picked up and delivered directly to/from our house. Meaning I didn't have to lug any clothes anywhere! I would recommend this service to families, business owners, daycare centers, and everyone in between. Excellent service and very competitive pricing. Thanks again!

Excellent customer service, quality and timeliness. I highly recommend their service.read more

ruby is amazing! she and her staff are always friendly! her work is beautiful and prompt!!! I will…read morekeep bringing my clothes here!

The staff responded promptly to my inquiry for last-minute dress alterations and confirmed they…read morecould complete everything within my tight timeframe. I brought my dress in the same day, and they had me fitted and out the door in under 30 minutes, with a pick-up scheduled right on time. I'm very pleased with my experience and will definitely use them again.

DO NOT TRUST THIS PLACE WITH YOUR CLOTHES!! They put a bleach stain in my shirt which was NOT there…read moreat all when I dropped off my clothing. When I went to pick it up, the lady who provided me back my items showed me the shirt stating that it was already there prior to me dropping it off. I told her my clothes were inspected by the gentleman when I dropped my clothing off and there was no hole whatsoever. She tried to take my phone to take a picture which I told her was unacceptable and that I was late getting to the airport to catch a flight and she still proceeded to say that I was lying. I asked her to please just take the shirt off the ticket and I would have to deal with it later: my ticket was $26.50 and the shirt was $4.95 however she wanted to continue to try to argue with me after I made her aware that I was in a rush and needed to go. I had to take my card back, walk to the car which was in the drive thru to get cash and she proceeded to open my passenger door and attempted to climb in. It was really ridiculous and I will make sure to deal with everything properly once I return. I gave her $25 and told her to have a good day! This is crazy!! Great way to start my morning.

Went to have a jacket ironed due to laziness. Asked if I could get it back before 5:30 next day,…read moreshe advised that 5:30 is the earliest. I tried her the next day anyway by 3:30 and it was ready. Liked it was a drive up, never had to leave the car. Very close to home and convenient. Will try again.

Sadly this store is closed. I had used the Cotswold store for over 10 years and decided to try the…read more7th street storefront. Doors were closed, interior empty with some boxes and realty ""For Lease" sign out front. Very sad

First I just want to say they are VERY nice people and very fast. However, in my experience they do…read morenot return garments in expected condition. I received garments still covered in lint and pet hair, and quite wrinkled. I just feel that when you bring something home from a dry cleaner shouldn't have to still lint roll and iron it. Also, they did not get the stains out that they assured me they would. For the cost, I just don't feel I can give them my business. However, they are really sweet people and do turn things around d very fast. So if you aren't expecting perfect, they may be a good option for you.

Great service services and I bring my uniforms and my event dresses. They do great service.read more

Ivory cleaners is the best dry cleaning service in Charlotte. Recently, I gave them some items to…read moredry clean and had a quick return time. They had my request done within 24 hours. They are kind, efficient and give excellent quality! They are also very reasonably priced!