READ THE BAD REVIEWS BEFORE DINING HERE!!!!
Our family has lived in the area for over 15 years. We watched the HEB be built. We have been loyal customers of Akaihi since they opened. There have been small hiccups along the way, but nothing to stop us from coming back.
I guess that is because we never met the owner (Tai) until today.
The food is generally good. The Happy Hour prices make dining there with the family almost affordable. Today our family of four ordered the spicy calamari and edamame for appetizers. They were good. The calamari were slightly overcooked, but no big deal. For our entrees we ordered the chicken hibachi (for my wife), three sushi rolls, and a side of fried rice. The Shaggy Dog and Spicy salmon roll came out first, and tasted as they should (fresh). The fried rice was good as well. The last item to come out of the kitchen was our Volcano roll. I tasted a bit of the topping (crawfish) and it didn't taste right. I tasted two more times, but it wasn't "one" bad piece, ALL of the crawfish were bad... as in spoiled. Inedibly bad. I stopped my wife from getting a piece of the roll and warned my son and daughter not to try it. My son still tried a piece and agreed it tasted "bad".
The waitress came by and I told her that the crawfish were bad and asked if we could get the Dynamite roll. I asked if it had crawfish on it, she said that it didn't and that it had whitefish. Great.
Moments later the owner came out and asked if we were "sure" we wanted the Dynamite roll. I said "Yes." He then went on to (loudly) say that we could not return anything else. I said, "If it's bad, it's going back." He kept arguing, and I said, "Forget it. We don't want the roll. Bring our check and some boxes." He walked off. I then said (as loudly as he had been talking to me) "Like I don't know what bad seafood tastes like." Neither our check nor boxes were brought to our table. We will never dine at Akaihi again.
Bottom line, as long as you don't have a problem, or are okay with paying for any mistake or spoiled product they serve you, then you should be fine. If, however, you get served something that is wrong or tastes bad, and you don't want to eat it or pay for it, well, it isn't going to end well.
My wife and I both waited tables for over 6 years apiece. Mistakes happen. Managers should be there to ensure that the customer has a good experience. The problem is that the owner doesn't care if his customers have a good experience. Part of the money customers pay when dining out is for the atmosphere, not just the food. I was very close to not paying the whole bill, but decided to anyway. He is lucky we didn't just walk out and not pay a dime after he spoke to us in the manner he did.
I genuinely support local businesses and restaurants. However, I hope his restaurant fails, because as long as it is open, customers run the risk of having their dining experience ruined by the owner. read more