BEST CAR BUYING EXPERIENCE!…read more From start to finish, purchasing my Lexus GX 550 was nothing short of exceptional. The entire process was seamless, professional, and completely stress-free. What truly sets this experience apart is the genuine ohana spirit--you're not treated like just another customer, but like family. Every detail was handled with care, patience, and a level of service that reflects the true meaning of luxury. Mahalo Daniel for going above and beyond and making this such a memorable experience. You truly embody the meaning of ALOHA! Because of this experience, I will absolutely continue to purchase Lexus vehicles in the future. If you're looking for top-tier service, professionalism, and a dealership that truly values its customers--this is it. Mahalo nui loa!

I wanna start by saying Servco. Lexus addressed my situation and listened to my inquiries…read more Not only that, they went above and beyond to make me feel important and that my car was going to be taken care of and fixed, What started out a bit difficult became a wonderful experience, I want to thank the two people that I worked with to get this done for my car. Both Keolani & Carl were Great! Because of their professionalism and ability to correct the direction of a bad experience, I couldn't be more satisfied.. There is a responsibility to us as customers to be polite and ask the necessary questions, and it is refreshing when a company steps up and works diligently for the solution. Because of this wonderful experience, Servco Lexus will be my regular shop, I would recommend them to friends and family. -Thank you

Thank you for doing an awesome service on my Kia Soul. The morning people was so friendly and I…read moredidn't even wait that long. Thank you Kia

Took 3 months to get my car because they didn't have safety sticker, couldn't find car…read moreregistration. Never called me. I had to call or go in person to find out what's going on. The guy that sold me car, John or Jonas? Yeld at me, I guess for checking all the time? The manager apologized and gave me 3 free oil change despite the fact I couldn't work 3 months. Big whoopi. I do like the car I got

Five-star experience from start to finish! I worked with…read moreJustin, Travis, and Ben at KarMart, and the entire process was incredibly smooth and stress-free. They made leasing my car easy, transparent, and straightforward. I absolutely love the car I ended up with, and I genuinely felt taken care of every step of the way. Highly recommend KarMart and this team

I would like to start off by saying that I have bought and traded my cars with Karmart for the last…read more7 years. The sales people are persistent and can make hell of a deal. This review is for the Karmart service side of things. Karmart service does not answer the phone. You have to call them at least 6-10 times for them to pick up and this is a consistent issue over the years, and I learned why-- they have the phone ringer all the way down. I stood at the desk to turn in my keys and you can hear the faintest ring from the desk. There're all laughing and giggling talking about lunch in there so they can't hear it. Second I got a quote for over $1000 to replace TWO of my brake pads and rotors. They told me that it was dangerously low and I should leave it with them over night to fix it-- I said no because I felt like that price was outrageous. I proceeded to pick my car up and he tells me that he could offer me a discount of $200 and lower the price to $800 and some change. I still said no --I went right down the road to a mechanic and he quoted me $500 to change my TWO brake pads and rotors said he'd only need it for 1 hour -- vs karmart who told me they'd need it from open to close. $438 is what Karmart wanted for labor & $524 for "parts" the other mechanic said that that's a ridiculous price as my parts for my car costed him $300. Be warned that their parts department prices are outrageous and I will never use them now that my complementary services are done.

Bradah Mark is the best! I saw this add on craigslist and texted. Even though he was off he texted…read moreme back and helped me. Highly recommend this place. It's chill and easy going. The detail on this truck is nuts! Great place to get a car. Mark is awesome! Aloha

The staff is super friendly, honest, and easy to talk to. There was zero pressure, and they…read moregenuinely wanted to help, not just make a sale. Everything was explained clearly, it was stress-free. They really take care of their customers they were easygoing and making jokes, the process was enjoyable! I drove off feeling excited, not overwhelmed -- which says everything. If you're looking for a reliable car and a dealership you can actually trust, Kihei Auto Sales is seriously the place to go.

I don't like being cheated, but I think Rudy, of Cars For Less Maui, took me for an easy target…read morelast week. Our car was in the shop for repairs and we needed a rental for a few days. Over the phone, he quoted me a price of $29 / day and $197 / week. The weekly rate seemed the same as the daily rate, but we went there anyway. Should have seen a red flag. Since I didn't know how long my car would be in the shop, I started with the full week, with the understanding that we might bring the rental back early when our car was fixed. Ok. He charged over $233 to my credit card. $36 over his "weekly" rate. I thought it might be for taxes and such, but I couldn't reconcile it with the rental agreement, since it wasn't filled out. I figured we would sort it out when the car was returned. That was on Monday, after 4 pm. Oh, and the car had less than a quarter tank of gas. Rudy told me to return it a fourth full. How do you fill up a car to a quarter tank?? I thought it best not to argue with Rudy, since he did not seem like a pleasant person. Our car was repaired and I returned the rental after using it for 3 days. It was Thursday, before 4 pm. Cars For Less Maui was closed and locked up. Finally, a mechanic arrived and opened the door. He said Rudy was at the airport and I needed to wait. Rudy finally showed up and started working his calculator, to figure my refund. He told me that he was waiving the $60 cancellation fee, like he was doing me a favor. It seemed odd, since there was no mention of a cancellation fee when I rented the car and nothing on the rental agreement about it. Great, he did me a favor by not charging me something that he had no right to charge me. But, the total still seemed high. He said he was charging me for 4 days. Monday, Tuesday, Wednesday and Thursday. Hold on there, Rudy. I picked up the car on Monday. If I returned it on Tuesday, it would be a one day rental. If I returned it on Wednesday, it would be a two day rental. Since I returned it on Thursday, it was a three day rental. So, three days times $29 should be $87. Rudy said that was wrong because I picked the car up Monday morning. No, it was after 4 pm. Rudy said he would charge me for 3 days, but with the $60 cancellation fee. He gave me that choice, or I could pay for 4 days. I paid for 4 days, because he was acting like a tough guy. By the way, I also returned the car with a half tank of gas. Gas is expensive on Maui. Did that do me any good. Nope. One other thing. I never received an itemized receipt or completed rental contract. It doesn't seem like Rudy charges taxes or county fees for renting cars. Not my problem, though. I'll let Maui county work that out with him. I wish I had checked the reviews before doing business with Rudy, but I hope you don't make my mistake.

Great experience with Cars for Less! I would definitely recommend if you're trying to save some…read moremoney. We rented a Jeep with a tent and camped during our stay. While the cars are used the jeep worked perfectly and the a/c worked which is exactly what you need. I also loved all the amenities that were provided in the car for us - towels, blanket, pillows, cooking gear, cooler, & toilet paper. Rudy was very communicative and provided us with info on where and how we could camp and provided and instructional video on how to set up the tent. Returning was very easy and they even dropped us off at the airport afterwards! We will be back to do this again.

~ Most places don't even want to work on a Toyota Tundra with 320,000 miles on it...not only did…read morethey work on it but, it's back on the road running like a top! Second Time I've used this business and they are seriously incredible, ethical and amazing what more could you ask for!!

Quality family owned business. Great service as a respectful price. I've found my mechanic!read more

As someone who lives and breathes cars every single day here on Maui, I don't throw referrals…read morearound lightly. My name is attached to every recommendation I make. I haven't personally purchased a vehicle from Maui Auto Exchange, but I have confidently referred numerous clients, friends, and local families to their shop. And the feedback has been consistent every single time. Honest. Professional. No pressure. Smooth process. That matters. In the automotive world, reputation is everything. If a business cuts corners, you hear about it. If they treat people right, you hear about that too. Maui Auto Exchange has built trust the right way. When I send someone their direction, I know they'll be taken care of. And that's what community on Maui is supposed to look like. If you're looking for a dealership that operates with integrity and keeps things straightforward, they're absolutely worth the call.

I had a very disappointing experience with Maui Auto Exchange…read more Before purchasing the vehicle, I made it very clear that I was only willing to pay the sticker price, with the understanding that the registration and safety inspection would be brought up to date and that the vehicle would be covered for three months in case any maintenance issues arose. Unfortunately, several of those expectations were not met. The safety inspection was not taken care of as promised. The car was also not properly cleaned before delivery, and I found ants still inside the vehicle, which was very disappointing. What made the experience even more uncomfortable was the owner's behavior. During the transaction, he repeatedly and aggressively made unwanted advances toward me. I found this completely unprofessional and inappropriate, especially in a business setting where customers should feel respected and comfortable. Overall, I left feeling that the agreed-upon commitments were not honored and that the level of professionalism fell well below what I expect when making such a significant purchase. I hope this feedback encourages improvements for future customers.

Scott and the guys at Island Automotive are top notch!! They were able to help me out with a last…read moreminute waterpump issue and after a call I was able to get an appointment and new part ordered on a Friday and dropped my truck off the following Tuesday morning and it was completed just after lunch. Even had them do an oil change. Great value for high quality repairs that won't break the bank. Friendly, courteous, and professional shop. Need a repair or simple service call Island Automotive and get back on the road fast!! Mahalo Scott!!

I'm writing this as a repeat customer, which is why this experience was so disappointing…read more We recently decided to hold off on a repair for our van. Earlier that day, my husband was on the phone with the mechanic and asked whether he could text that same number to follow up. The mechanic answered, "You're talking to me, right?" so my husband texted to let him know we were holding off on the work. We had no way of knowing it was the shop's landline, and it was never mentioned. A week later, the mechanic called asking if we were still bringing the van in. When I explained that we had already texted to cancel, he became short and dismissive, told me he had blocked off the entire day, and waved off the fact that we had reached out by saying, "Yeah, you texted the shop phone." When I pointed out that he had told my husband to use that number, he said "yeah, yeah" and hung up on me. I understand that a last-minute change can be frustrating for a business, and if there was a mix-up about which number to use, that is worth clarifying for future customers. But responding to a paying customer by talking over them and hanging up is not professional. We won't be returning. Good mechanics are worth keeping, but basic respect for your customers should come standard.