Horrible experience from beginning to end, everything you would not want to go wrong went wrong…read more Lies, had to spend thousands to fix a car they said had zero problems and they wouldnt even look at the paperwork - horrible customer service, hidden fees, everything they can charge you for they will and they monitor every car with a kill switch which they are too happy to try and push the button and get your car back from you at every chance - even right after the lockdown they tried to take my car after I had spent close to $10k on it.... they said they thought that is what I wanted..... ??? - Worst experience ever. Go to Akamai where I had purchased two vehicles prior with success. Ohana is fake up front but the owner has no ethics.

Not very courteous that's all I have to say! Asked about a car and the sales guy just cut me off!…read more Poor customer service!!!!

Couldn't recommend them more. Was looking to buy a used car and had them do a pre-purchase…read moreinspection. 10 minutes with a flashlight and he was able to recommend to me what the expected repair costs could be. Made me realize the car condition was misrepresented, so I passed. Ended up saving me a bunch of money making a mistake. Great service, friendly staff. Place is a bit hidden, but worth having them do your repairs/inspections.

Never answered the phone " voice mail has not been set up"…read moreSo I gave up. Moved on to other offers

If you're cruising this is your spot. Car delivered on day of arrival just outside the port. Got…read morethe upgrade of beach chairs and cooler.. go to the Whole Foods before leaving and your set for the day.

In the past, we have used this agency for car rentals. The cars were not perfect, but the price…read morewas cheap. Plus was that we went to the beach, surfed, and no blow back that there was sand and board wax. We experienced honesty, integrity with this company. I have found another company that allows me, for no extra charge, pick up and drop off the car in the parking lot directly in front of the airport. This is the only reason that we changed companies. Great people, totally recommend if you have a couple extra hours to spent getting and returning your rental.

Owner Mark and staff Ronnell was very professional in making me aware of all sales straight…read moreforward. Ronnell was fair ,honest, to the point and helped me get insurance.A couple days later one headlight went out when I contacted them she said come in with car,they confirmed the problem order 2 new lights ( only needed 1) but she and Mark said to make things right and so it would match . This is the kind of business etiquette that goes a long way on this Island. I highly recommend Akamai Motors. No games here just honest straight up people who truly want to help locals get a reliable vehicle. Thank you Akamai Motors for truly having the Aloha Spirit! Best experience ever in dealing with purchasing a car. Mahalo Nui Loa!

I had to have work done on my car recently (water pump and thernostat) Akamai Motors was able to…read moreget it scheduled and repaired quickly. On top of that, pricing was very fair and reasonable. The entire staff is friendly, helpful and honest. I highly reccomend

Great experience with Cars for Less! I would definitely recommend if you're trying to save some…read moremoney. We rented a Jeep with a tent and camped during our stay. While the cars are used the jeep worked perfectly and the a/c worked which is exactly what you need. I also loved all the amenities that were provided in the car for us - towels, blanket, pillows, cooking gear, cooler, & toilet paper. Rudy was very communicative and provided us with info on where and how we could camp and provided and instructional video on how to set up the tent. Returning was very easy and they even dropped us off at the airport afterwards! We will be back to do this again.

I don't like being cheated, but I think Rudy, of Cars For Less Maui, took me for an easy target…read morelast week. Our car was in the shop for repairs and we needed a rental for a few days. Over the phone, he quoted me a price of $29 / day and $197 / week. The weekly rate seemed the same as the daily rate, but we went there anyway. Should have seen a red flag. Since I didn't know how long my car would be in the shop, I started with the full week, with the understanding that we might bring the rental back early when our car was fixed. Ok. He charged over $233 to my credit card. $36 over his "weekly" rate. I thought it might be for taxes and such, but I couldn't reconcile it with the rental agreement, since it wasn't filled out. I figured we would sort it out when the car was returned. That was on Monday, after 4 pm. Oh, and the car had less than a quarter tank of gas. Rudy told me to return it a fourth full. How do you fill up a car to a quarter tank?? I thought it best not to argue with Rudy, since he did not seem like a pleasant person. Our car was repaired and I returned the rental after using it for 3 days. It was Thursday, before 4 pm. Cars For Less Maui was closed and locked up. Finally, a mechanic arrived and opened the door. He said Rudy was at the airport and I needed to wait. Rudy finally showed up and started working his calculator, to figure my refund. He told me that he was waiving the $60 cancellation fee, like he was doing me a favor. It seemed odd, since there was no mention of a cancellation fee when I rented the car and nothing on the rental agreement about it. Great, he did me a favor by not charging me something that he had no right to charge me. But, the total still seemed high. He said he was charging me for 4 days. Monday, Tuesday, Wednesday and Thursday. Hold on there, Rudy. I picked up the car on Monday. If I returned it on Tuesday, it would be a one day rental. If I returned it on Wednesday, it would be a two day rental. Since I returned it on Thursday, it was a three day rental. So, three days times $29 should be $87. Rudy said that was wrong because I picked the car up Monday morning. No, it was after 4 pm. Rudy said he would charge me for 3 days, but with the $60 cancellation fee. He gave me that choice, or I could pay for 4 days. I paid for 4 days, because he was acting like a tough guy. By the way, I also returned the car with a half tank of gas. Gas is expensive on Maui. Did that do me any good. Nope. One other thing. I never received an itemized receipt or completed rental contract. It doesn't seem like Rudy charges taxes or county fees for renting cars. Not my problem, though. I'll let Maui county work that out with him. I wish I had checked the reviews before doing business with Rudy, but I hope you don't make my mistake.

New Review: March 26 We had an incredible experience at…read moreIsland Honda trading in our car today! While we didn't drive home in my 'future dream car' (yet!), Sebastian Gomez was absolutely wonderful to work with. He was patient, knowledgeable, and really took the time to help us narrow down exactly what we wanted for the future while making sure we found the perfect car to take home today. If you're looking for a stress-free, helpful, and friendly experience, definitely ask for Sebastian. Highly recommend! XOXO, ChelsieFletcher

Where do I even begin? Island Honda is absolutely not the dealership it used to be when the…read moreKitagawa family owned it. The difference in professionalism and customer care is night and day -- and not in a good way. I spent the last two days trying to purchase a vehicle, walking in with $70,000 cash, ready to buy. Instead of being treated like a serious customer, I was met with disorganization, unprofessional behavior, and staff who seemed either uninterested or completely untrained. The current GM (as of March 2026) sets the tone, and unfortunately that tone is terrible. His attitude trickles down to several of his employees, and it shows. I currently own a Honda and even purchased the Honda Service package, but the service department here is a joke. The staff is unprofessional, lacks basic knowledge, and the manager... well, let's just say "winner" in the most sarcastic way possible. It's all a reflection of poor leadership. The only person who deserves recognition is Rita, the shuttle driver -- a genuinely kind, professional, and standout human being in a dealership that desperately needs more people like her. Lithia Motors should take a hard look at what's happening at this location. At this rate, it's only a matter of time before complaints pile up. The Better Business Bureau will be hearing from me.

Jason in the Service Department is a true class act! I was originally told the service would take…read moreabout four hours, which I had planned for since I needed to wait for my car. To my surprise, it was finished in just two hours. I even received a video update showing the work that was completed, and Jason went the extra mile by scheduling my next appointment for me. Truly outstanding service--Maui Toyota really cares about their customers! I haven't had a car serviced at Maui Toyota for over 10 years - todays experience has changed me

I can't believe i own a Toyota! I've been with another car brand (located down the street) my whole…read moreentire time that I've been driving. So 25+years. I'm proud to say i own a Toyota. Is only a corolla hatchback. But it's perfect. Ross was my sales gal she made everything easy. I took my car here for a six month service. That was about an hour long. I have another six month service. Baby wait for that. But if you're looking for a Toyota come here because everyone and their mama owns a Tacoma/Tundra! Mines does!

A big mahalo to Ryan, the mechanic at Jim Falk Nissan. He was professional, knowledgeable, and took…read morethe time to answer all of our questions regarding an A/C concern with our Nissan Leaf. What stood out most was his patience, clear communication, and genuine kindness. He took the time to explain the diagnostic process and findings in a way that helped us feel informed and confident in the service we received. Most importantly, Ryan earned our trust. When it comes to vehicle repairs, that means a lot. We appreciate his professionalism, integrity, and aloha spirit, and would not hesitate to trust him with our vehicle again. Mahalo, Ryan!

Service was truly the worst I've ever experienced -- and this is for a car my girlfriend bought…read morefrom them. It was my first time bringing the car in for service. There are no signs showing where to go. There's a "Service Express" sign on one building, a garage to the left, and cars parked everywhere. I headed toward the garage, which is how every dealership I've been to before operates. A Nissan‑uniformed employee came out of the garage and yelled at me, asking what I was doing. I told him I was here for service and had no idea where to drop off the car. He told me to turn around because I was "pointing to the wrong direction." I assumed he was just a mechanic having a bad day -- turns out he was the service rep assigned to my appointment. He told me to drop off the keys and said the car would be ready in 2-4 hours. He asked for a number to call or text; I gave him mine. That was it. No explanation of what they were going to do, no offer of a ride home, no mention of a waiting area. Nothing. Four hours later, instead of contacting me like instructed, he texted my girlfriend. When I picked up the car, he handed me the paperwork, pointed where to sign, and again gave no explanation of what was done