White's offers extraordinary customer service. We were greeted when we entered and asked if we…read moreneeded help finding anything. Several other clerks also asked if we needed assistance. Russell was very helpful. I was looking at gardening boots, but they didn't have my size. Russell called their other store and was able to offer some options. He was engaging and friendly. The store offers an array of grills, power tools, paints and general hardware supplies. The shelves are remarkably well organized and neat. Many shelves were empty as I assume they are preparing for spring inventory. Many items were on clearance including Yetis so there are some great deals. In the entry alcove is a fascinating history of the hardware store's evolution. The history dates back to at least 1889 when the store was located at 110 West Main Street in Carmel. The store has been owned by four families start with O. W. Nutt prior to 1889. Steve White bought the store in 1984 and built the current location on Rangeline Road in 1989. I love that someone took the time to capture the history. There's plenty of parking in their private lot. You can only enter or exit going north in Rangeline, but the roundabouts make going in the right direction easy.

Great staff who are super friendly. Well stocked with everything you need for home maintenance and…read moreeasy to navigate. Prices are pretty competitive for the area.

They have been extremely helpful to find what I need, will locate it, and get to the store and have…read moregiven me great gardening and tools advice. An have everything!

Hedlund's Hardware has to be one of Indy's weirdest little gems. Located in practically the perfect…read morespot on the corner of 62nd and Keystone with a Broad Ripple Avenue address, Hedlund's Hardware looks and feels like a blast from the past precisely because it really is a blast from the past. Established in 1935 by Claude and Mary Hedlund, Hedlund's was at first a General Store but now limits itself to a somewhat broad definition of hardware and a personality that practically defies explanation. I avoided Hedlund's for quite some time. I'm a wheelchair user and Hedlund's Hardware is one of those places that practically screams out "You're going to break me!" as I delicately wheel myself through the aisles (or the ones that are passable, a fact that will change from visit to visit). The truth is that some people will hate a place like Hedlund's. It's a chaotic, eclectic, and seemingly disorganized (It's actually fairly well organized) establishment in a world where we want big box convenience and 19-year-old Tommy pretending he knows everything there is to know about plumbing or house repairs. HINT: Tommy doesn't know. At Hedlund's, though, they do actually know stuff. Hedlund's is not a big box store. In fact, it's not even a particularly big store though it's much bigger than it appears from the outside. Hedlund's is not a Sullivan's Hardware, a nearby behemoth that is also local but is much bigger and more contemporary. Hedlund's is, at least in my view, a bit of a cultural icon. It remains in the Hedlund family and is locally owned. I have no idea if this is the original building, but it's definitely symbolic of the history of the area. As I noted, if you need true accessibility it's not likely to be found here. You can get in the doors (most days) as they're level to the ground. That said, Hedlund's packs stuff in here and aisle passage is hit-and-miss. However, folks are friendly, helpful, and actually knowledgeable here and it's worth it to at least visit the place even if you don't completely fall in love with it. It's a unique space, a unique hardware store, and sort of an outcast right between Lowe's and Sullivan's on Keystone yet it continues to be a beacon of sorts and I'm sure glad it's here.

Excellent sales on Flower and garden needs! Wide selection…read more Helpful service. Clean. Wide selection of appliances and they price match.

Great customer service! I built a home, and perused through the washer and dryer section several…read moretimes before making my decision. I know the guys there probably knew me by sight-but building a home takes a long time! Glen ordered the washer and dryer for me (and he said he had the same washer, so I knew it must be pretty decent). This morning, two very nice and respectful men installed both appliances within 15 minutes. When I tried to start the washer later, it didn't turn on. I called Glen and he gave me some troubleshooting tips, which worked! Thanks to everyone at Lowe's for a great experience.

I love this store! It is so fun. They have a wide selection of plants and even a wonderful section…read morefor indoor plants. The staff is friendly and very helpful as well. The plants are high quality and healthy. I appreciate all the variety, as you'll find much more here than the big box stores. They have anything you need for an outdoor space including grills and furniture. They have a nice selection of other decor and trinkets and even a restaurant inside the shop. I always leave here with a lot of inspiration.

This is my go to. Family owned and operated since 1954, Sulivan Hardware has grown over the past 70…read moreyears into one of the largest home and garden retailers in the state as a member of the Do it Best hardware stores. Because of this massive network of over 4,100 individual stores, they can use this network to provide lower prices to compete with the big box stores. They have everything for every season whether it's flowers, plants, trees & shrubs to outdoor furniture, Christmas trees during the season accessories and a huge array of grills for those grill master enthusiasts. Oh and of course typical hardware stuff like paint, tools etc. Don't miss going into the yellow house and they even have a restaurant, yes in a hardware store, called Sully's that you can eat and also take cooking classes there. You can also walk around with an adult beverage while you browse! They have the OG at 71st and Keystone, they acquired Allisonville home and garden by Sullivan, 49th and Pennsylvania and in Cicero. NOTE: This review was specifically for the 71st and Keystone location.

Stop by today to get a couple bolts and whatever I needed to hold on a new license plate holder…read more I was pleasantly greeted and helped by several of the young men and a lady that made sure I ultimately got what I needed . I was very pleased with a customer service. That is very hard to get at the big box type hardware places.

Last October, I took my door screen to Great Lakes Ace Hardware in Zionsville to have the screen…read morereplaced because of some minor damage. The repair took about three weeks, which was fine since I was done with screens for the season, so I put it away in the basement without thoroughly examining it. Shame on me, or the drama I'm about to describe could have played out during the winter instead of missing this entire spring season when I needed the screen. In early May, when I went to put the screen back into the door, I discovered that the frame had been rescreened such that the width in the middle was 3" less than at the top or the bottom. In other words, instead of being a rectangle, the frame had one side that resembled a crescent moon. Needless to say, this rendered the screen insert totally unusable. I wouldn't have thought it necessary for me to instruct people who fix these things for a living that a screen is supposed to be rectangular. I took the screen back to have it re-screened properly. The people in the store told me that it would be done free of charge but would take about three weeks because it was the busy season. I asked them if since this was a warranty job to correct their error, could it be moved ahead in the queue so that I wouldn't have to wait so long. The response was, yes, they could put a note on the order to that effect, but the people who do the screening (at a different location) would probably ignore it. They were right. 2 1/2 weeks later, I received a call telling me that the screen was ready. When I went into the store, I was shocked - as were the employees - to discover that ABSOLUTELY NOTHING had been done to the screen. It was still misshapen and unusable. The employees prepared to send it back, and put a detailed note on the screen explaining exactly what needed to be done. They also told me they would call "their contact" at the other location to see if the order could be moved up in the queue due to the unusual circumstances. Ha! Yesterday, almost 3 weeks later, I called the store and was told the screen was there. What I went to pick up the screen I discovered that once again ABSOLUTELY NOTHING had been done to the screen. It was still in the same misshapen and unusable condition as it was when I originally brought it back, and when it came back again, and the instruction note was still attached. Even the store manager agreed that something was very wrong here. As the situation had morphed from beyond ridiculous into the surreal, there was no sense in trying to send the screen back a third time. The store gave me a refund for what I paid last fall for the privilege of waiting six weeks to have my screen, which originally had just a small hole, rendered totally unusable. I took the screen elsewhere for proper repair, since I cannot use it in its present condition. Frankly, this megillah does not speak highly of Great Lakes Ace Hardware. The people at the local store were nice enough and tried their best, but that doesn't change the fact that someone at the location where the screening work is done is either a complete idiot or is engaging in a measured exercise in customer contempt. Errors happen, certainly, and the original problem would have been overlooked had it been rectified promptly. But it wasn't - I waited a total of nearly 6 weeks this spring to get my screen fixed, but it was sent back - not once but TWICE - with ABSOLUTELY NOTHING having been done to it either time, despite specific instructions. Great Lakes Ace is the place with the _____. You fill in the blank. I'm done with these people.

I love the lawn and garden center here, and today there are beautiful mums and other fall plants…read more I was also searching for a particular succulent today, and after searching every garden center and nursery in the area I thought I would check Home Depot since I was in the area. I was greeted as I walked in, and I headed for the indoor plant section. I was amazed to find the plant I had been searching for at every area nursery, African milk tree (Euphorbia trigona) There was an entire section of them, all very healthy looking and at an unbelievably inexpensive price. The information with them said that they were raised especially for Home Depot on a family farm in California, providing the family farm bio. I purchased several, and the friendly cashier mentioned that another customer had bought an entire cart full of them. I told her they were hard to find and I was very happy to find them here. So Home Depot is definitely more than a home improvement store. The next time you are looking for indoor plants be sure to check them out.

FAMILY RESTROOM toilet seat broken 7 months--reported a dozen times. Always "3rd-party service, no…read moreidea when fixed." Dangerous for kids (could buck like a rodeo bull). Home Depot sells toilet seats but can't do a 2-bolt fix in-house? Reevaluation of maintenance plan needed.

I purchased mulch from Lowe's on 4/10/26. The order came on 4/11/26; it was 5 bags short, so I…read morecalled the same day to report the shortage. I did not get a 24-hour response back as promised, which should have been on 4//12/26. I did not expect that call since it was Sunday, but surely on Monday, 4/13, someone should have called. Now it's 4/18/26, so I called the 800 number again and was told the problem would be expedited. Well, I had to call again on 4/23, then I went to the Michigan Rd location and spoke to someone, and they promised to help. Nothing came from that, so I'm calling Lowe's again today, 4/29/26, and the representative of Lowe's was rude, so I stopped dealing with him. I am a very dissatisfied customer who will never shop at Lowe's again.

It's gotten a lot better in recent history. I think they must have had a management turnover. Staff…read moreare friendlier. Shelves are stocked better. Just has a nicer air. But it is still a bit box store. So temper expectations. You'll get good deals but not great service.