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Al & Ed's Autosound

4.6 (109 reviews)
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Fernando U.

Repeat customer here! I took my 1500 to Al & Ed's for a sound upgrade and some lights. Johnny was very knowledgeable and courteous. He was receptive to my needs and provided expert advice on how to enhance my sound and lights. Inside, a 10" Subwoofer and an amplifier was discreetly installed and outside, I now have kick-ass LEDs that will light up my world! As for the rear, I wanted better illumination integrated with the reverse lights. The outcome was better than expected. The sound is legit and lights make driving a joy when the front ones are engaged. The install was quick and while small and discreet, those rear reverse lights are a game changer in low-light situations. Well...Johnny & company did it again and I left a very satisfied customer. These guys know accessories and how to make it look (and sound) good! Highly recommended!

My LC2i two channel output converter and Kicker HS8 subwoofer tuned by Al & Ed's technicians.
Lew P.

I showed up about 30 minutes after the posted closing time. However, an employee opened the door to ask what I wanted. I needed two components of a subwoofer tuned by a professional. He and another technician worked on my gear for about 20 minutes. When finished, they refused to accept any payment for their services. And, my subwoofer is distortion free and sounds great! They won my loyalty with courtesy, competency and service.

Apple CarPlay in a gx470. Climate controls still work.
Mike C.

These guys are awesome! Mike and Eric know their stuff. They take pride in their work and customer service. There was a mixup on my install but they made up for it and then some to make it right. They took real good care of me. Wont go into details but rest assured you'll be taken care of if need be. They did an awesome job installing my new deck and front speakers. I have a 2008 gx470 and anyone who owns one of these things know it's a pain updating the sound system. They made it happen and everything still works. Climate controls, camera, steering wheel controls and it sounds better. Couldn't be happier.

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9 months ago

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11 months ago

Great work! Great people knew exactly what we were looking for in stereos. They also tinted our windows and did amazing job

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2 years ago

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5 years ago

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3 years ago

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3 years ago

Had to replace my viper key fob and Chris was able to get it for me he also checked out stereo for me

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6 years ago

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3 years ago

Best shop around!! I always go to them for any auto electronics problem I have! Mike and John are very knowledgeable

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3 years ago

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6 years ago

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4 years ago

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2 years ago

Great service and they did an awesome audio installation. Everything works perfectly. Check these guys out!

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4 years ago

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3 years ago

The best around for clean nice install expect to wait a week plus for install great parts and straight forward crew did me right ill be back

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6 years ago

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4 years ago

Chris is awesome and always available. Highly recommend Chris & The Crew. So Professional. 5plus stars.

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7 years ago

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Ask the Community - Al & Ed's Autosound

Review Highlights - Al & Ed's Autosound

Erik and Michael are very personable, patient and courteous- well as crazy knowledgeable.

Mentioned in 24 reviews

Read more highlights

Sun N Sound

Sun N Sound

4.3
(21 reviews)

From START to FINISH!! and everything in between!! I am one HAPPY CUSTOMER!! Oh and I will be back…read morebecause I need to treat myself to a graduation gift and he has the product!! I couldn't wait to let my friends hear it and we're all ready to Big Mama (my suv) on the road!! I wonder if I can add a video to my review?! Oooh I can!! I will come back and do just that!! Let me tell you, live and learn, I purchased a product before coming here $1K wasted, but that's alright, money comes and goes and my happiness is that matters!! See you soon!! Thank you again for everything!!

I initially had a good experience with Michael…read more I was excited to find a nearby place that could install a stereo screen in my 2004 Honda CR-V. Michael assured me that if I ever had any issues or needed assistance after the installation, I could simply reach out to him and he would help. That gave me confidence in doing business with him. On April 15, I purchased the stereo and paid approximately $400-$470 for the unit and installation. Michael told me he had everything needed to complete the installation that same day. After about an hour to an hour and a half, he informed me that he did not have the trim piece (the border that surrounds the screen). He said he could order it for an additional $40. Since I didn't want my new stereo left unfinished, I paid the extra $40 with the understanding that he would contact me as soon as the part arrived. Unfortunately, that never happened. Over the following months, both my boyfriend and I repeatedly reached out by phone and message to ask about the missing trim piece. I have a history of phone calls and messages showing my repeated attempts to contact Michael and get this resolved. Each time, he would tell me he would "update me when it arrived" or "give me a call," but he never followed through. At times, it genuinely felt like I was being given excuse after excuse instead of seeing any real effort to resolve the issue. Not only was I still waiting on the trim piece I had already paid for, but after the installation, I also noticed that a wire had come loose underneath my driver's footwell. This was never an issue before the stereo was installed. I informed Michael and he gave me a date to come in. I was already on my way to his store when I texted him I was almost there. Only then did he respond, saying that "something snapped" in his back and that he couldn't make it. I completely understand that emergencies happen. However, if he knew he couldn't make the appointment, I would have appreciated a phone call or text as soon as possible instead of waiting until I had already started driving there. That lack of communication was extremely frustrating and showed little regard for my time. I strongly believe that if you make a promise to a customer, you should keep it. Reliability and communication are essential. When customers spend hundreds of dollars, they deserve honesty and follow-through. After months of trying to get this resolved, Michael finally gave me another date to come into his car stereo store. I arrived before our scheduled appointment, only to call and find out he was running late. I waited approximately 15-25 minutes past our agreed time before he arrived. Once he began working on my vehicle, about 20 minutes later he informed me that he had accidentally broken one of the plastic clips inside my dashboard. He told me he would have to order another replacement piece and, once again, assured me that he would let me know when it arrived. Just like before, I never heard from him. As you can see in the photo attached to this review, the missing trim piece is very noticeable. This isn't a minor cosmetic detail--it is an unfinished installation that I paid an additional $40 for and still have not received months later. I gave Michael multiple opportunities to make this right. Every time I reached out, I patiently waited a week, two weeks, and sometimes even an entire month hoping he would follow through with a call, text, or even a simple update. Instead, I found myself having to repeatedly initiate contact while receiving false promises. My car is still missing the trim piece that I paid for, I still have concerns regarding the loose wire from the installation, and I have spent months trying to resolve a simple issue. What disappoints are the repeated promises that were never honored and the lack of communication after payment had already been made. Based on my experience, I don't recommend doing business with Michael. I sincerely hope he improves his customer service, communication, and follow-through so future customers don't have the same experience I did.

DV Audio and Customs

DV Audio and Customs

4.9
(97 reviews)

I was having some issues with my android audio on my Honda. I spoke to Pauline and made an appt…read moreover the phone. She was very through is testing out my system to see what the problem could be. Pauline got the radio back on and the Bluetooth was again working but not my GPS. She consulted with one of the techs. They gave me some options. They suggested I might want to check with a local Honda dealer to see if there were updates. In the end the system seems to be back up after several weeks. I do have a reasonable quote on a part if I need it in the future. The consult was no charge, and these people were truly honest. Great customer service! If you have any audio or security issues go to DV Audio and Custom shop. Conveniently located by auto in Escondido

Last Christmas, my family gifted me cash for me to purchase a dash cam with installation labor for…read moremy car. If you haven't tried using Yelp to acquire quotes from businesses such as dash cam and installation retailers, it's pretty convenient and many service type businesses will reach out to you. After sending an inquiry about purchasing and installation of a dash cam, one of the first businesses that reached out to me was DV Audio and Customs. Besides DV Audio, several other businesses contacted me and I immediately decided on DV Audio because of the professionalism and thoroughness of Dennis and Paola. They answered several questions I posed to them and although I probably could have shopped around for a better deal, I decided to have DV Audio take care of my dash cam need solely based on the professionalism and customer service, but besides those much clamored for qualities, I got even more once the job was completed. DV Audio is located in Escondido specifically within a small business park where other service type businesses are located. I don't remember if there were other tenants, but as soon as you turn into Wineridge, you'll turn right into the first driveway and you'll see the DV Audio signage. The exact address for DV Audio is 2080 Wineridge Suite D. The shop can be found by taking 15 North or 15 South exiting off of Valley Parkway and heading west. There are two parts of Escondido where car dealers are located, which is the east side and west side of Escondido. DV Audio is located close to the west side of car dealers. I received great customer service from Paola from start to finish for my dash cam project. Prior to setting up an appointment with DV Audio to have them install a dash cam, I stopped by their shop to ask them questions. The primary thing I wanted to ask them was whether they price match because at the time, Amazon Prime Days were going on. My intent was to buy a dash cam on Amazon and then have DV Audio install it. When I asked about price matching, Paola informed me that they do price match on a specific Red Tiger dash cam, but not on the higher end Red Tiger dash cam. She also informed me that it would be better if I purchased the dash cam from her because then it would be under warranty, which was great information to have. Another reason to have work done by DV Audio is that their business is military veteran friendly and they do military discounts for Army Veterans like me. If you pay cash for the work they do, there is a cash discount and who doesn't like savings. Besides all of these positives, they are also efficient and respect people's time. I dropped off my car at my appointment time of 9:30am and I was notified that they were done at 10:44am. When their technician was installing my dash cam, they found rust build up on the inside side wall of my dash, which I would have never found if not for their technician letting me know. This information was invaluable because I'm going to have the car dealer check it out. Lastly, Paolo provided more quality customer service after the work was completed by spending time with me going over the features of the dash cam. If you're ever in the market for a dash cam and installation of that dash cam, before you purchase, I highly recommend you contact or visit DV Audio and Customs to purchase the dash cam and have them do the installation. Customer service, expediency, and thoroughness from start to finish is why they should be the only shop you visit for dash cam service. I also noticed vintage cars in their shop, so if you own vintage cars, you might want to check what type of service they do for vintage cars.

Soundiego

Soundiego

4.6
(362 reviews)

I wanted a good dash camera so I checked with Soundiego to see if they had it in stock and can…read moreinstall it. He estimated it would take around 3-4 hrs to install like oem but it only took around an hr! I was impressed by the quick install and it was clean! I was going to do it myself but they did it in half the time and made it look the way I wanted. The price was also reasonable. I will be back for my future car audio/security needs!

I was really excited to get a new Kenwood interface installed in my car, but unfortunately, my…read moreexperience here was pretty disappointing. I was quoted $140 for the installation, but when I arrived, I was told there would be an additional $50 charge for parts. I wish this had been communicated upfront to avoid any surprises. They told me my car would be ready by 1:30 PM, but when I hadn't heard anything by 3:30 PM, I called to check in. They said they'd been trying to reach me, but I confirmed that my number was written correctly on the paperwork--it just hadn't been read properly. When I picked up my car, I noticed a few issues: * The satellite antenna was placed on top of my dash with visible wires, which didn't look very clean or professional. * A hole had been drilled near the dash for a charging wire that I didn't request, even though my car already has multiple outlets. * The biggest issue was that several features like my rear camera and steering wheel controls weren't hooked up, despite my car having the capability for them. When I called to ask about the missing features, I was told I'd need to purchase additional parts. I understand that some systems require extra components, but I would've appreciated more clear communication before the install, so I could make an informed decision. In the end, I decided to dispute the charge and will be taking my car to another installer to have the job completed properly. I'm glad the Bluetooth works, which was my main reason for upgrading, but I was hoping for a more professional and transparent experience overall.

Al & Ed's Autosound - stereo_installation - Updated July 2026

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