It was okay. Chicken tender sandwich wasn't that good. Chicken tenders kept falling out and chicken wasn't seasoned much and it tasted sorta bland even with sauce and other toppings. Also super pricey but wtv I'm feeling bitchy read more

This is still my favorite movie theater, and I'm keeping my rating at five stars for now, but I'm concerned about some of the recent changes. [[HIGHLIGHT]]One of the things that made this theater special was the full-service experience. The 80s movie-themed atmosphere, extensive food and drink menu, and attentive servers made it feel like much more than a typical theater.[[ENDHIGHLIGHT]] Recently, they've switched to online ordering, and it has really changed the experience. Instead of quickly looking through a menu and placing an order with a server, you can end up spending much of the 30-minute pre-show period staring at your phone. That defeats part of the reason I come here in the first place. I've also noticed that the menu has been scaled back significantly. Some of my favorite items, including the breakfast sandwiches and other offerings, have disappeared. I used to recommend this theater not only because of its movie-loving atmosphere but also because of the quality and variety of the food. I don't come here for standard movie-theater snacks. I come for the great food, good beer and cocktails, nostalgic atmosphere, and overall experience. If the new ownership continues cutting back on what made this place unique, they risk losing loyal regulars. At that point, I might as well go to AMC if I'm just looking for typical movie-theater food. I hope management listens to customer feedback and preserves the qualities that made this theater stand out. read more

I've always loved Alamo Drafthouse because it offered something different from other movie theaters. [[HIGHLIGHT]]The no-phone policy and retro, old-school movie experience made it feel like you were truly there to enjoy the film and be present in the moment.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The paper menus and traditional ordering system added to that experience and helped make every visit feel special.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Unfortunately, my most recent visit was disappointing. Alamo has switched to QR code ordering on your phone, which completely takes away from the phone-free atmosphere that made this theater stand out in the first place.[[ENDHIGHLIGHT]] My boyfriend and I don't get to go to the movies often, so we were really looking forward to that classic Alamo experience. Instead, it felt like just another theater asking guests to be on their phones. The service also felt very impersonal. The servers seemed robotic, simply dropping off items and walking away. We were given drinks without straws, and there was very little interaction or attention to detail. The drinks themselves were honestly not good at all. I also ordered chicken tenders and fries and was surprised to learn that dipping sauces cost extra. While 50 cents isn't a huge amount, it feels odd that sauce isn't included with a meal like that. [[HIGHLIGHT]]The movie itself was great, but what made Alamo special wasn't just the movie... it was the overall experience.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Sadly, that unique feeling seems to be fading. I hope they reconsider some of these changes because they're starting to lose the magic that made so many people choose Alamo over other theaters.[[ENDHIGHLIGHT]] read more

I absolutely LOVE Alamo Draft House but have a MAJOR issue with the QR code ordering for food and drinks. We ordered 2 beers and popcorn. We received the beer right away, but had to as 4 TIMES for our popcorn. We didn't get the popcorn until a full hour into the movie. We also ended up getting charged for a cocktail from the person next to us. [[HIGHLIGHT]]I love the no phones policy, so let's bring it back to the pen, paper, human method please![[ENDHIGHLIGHT]] read more

STEPH JUDGEMENT: A special theater for special movies. The hubby and I'd been here a couple of times, but it had been quite a while. Driving all the way up here from Long Beach to watch just any movie is not an option. When we found out about Kill Bill: The Whole Bloody Affair, though, a 4.5 hour extravaganza where they showed the two entire movies back to back, we were in! [[HIGHLIGHT]]We had a bit of time to kill (haha) before the movie so we went to the bar to hang out, relax, and take in the atmo (fun decor and merch, vintage arcade games).[[ENDHIGHLIGHT]] The bartender was nice and efficient. Once the show was ready to start we headed up that long escalator to the floor with the theaters. [[HIGHLIGHT]]It had been so long I'd forgotten all about the wacky, schlocky, awesome sci-fi and horror vintage foreign movie posters that lined the hallway. Almost worth the price of admission alone.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Another thing we love about Alamo are the collection of shorts they play before a movie that's related to the upcoming feature. In this case it was the 70s Kung Fu movies that inspired much of the Kill Bill movies and they were so much fun![[ENDHIGHLIGHT]] I hadn't seen a lot of this footage since I was a kid (and the Chemical Brothers video for "Get Yourself High"--look it up, you're gonna love it) so it was quite a treat. I hadn't seen the movies in a long time too so there were a lot of details I'd forgotten about, making for a delightful re-watch. [[HIGHLIGHT]]The 4.5 hours flew by, and we left with smiles on our faces.[[ENDHIGHLIGHT]] read more

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This is one of the best places to see a movie. It's expensive. But it's great. [[HIGHLIGHT]]Bar area for before or after.[[ENDHIGHLIGHT]] Service in your seat. [[HIGHLIGHT]]Eclectic shorts playing from the moment you get to your seat.[[ENDHIGHLIGHT]] Many food options. I got hummus with pitas and veggies. Not the best i've had, but the best i've had in a movie theater. Love this place! read more

Alamo Drafthouse Cinema - humus plate at the movies - Cinema Near Me - Los Angeles, California

It was one of those moments, one where life seems as if it's a movie. It started off as any other surreal cinematic night. It was a dark, cold and quiet night and I was slithering around the grid of Downtown LA, sloppily entering and exiting various bars, dive and otherwise. It was an artistically romantic but actually pathetic type of night. However, fate & synchronicity would interject herself in this, uneventful evening. I, in a stupor would step off a curb to cross the street, just as a truck driver was veering toward me, too busy eating his Italian Sub to notice me or anything related to driving. Both he and I caught eyes, a millisecond before his impact beat my reaction. I was doomed and I tell you my friends, you do see your life flash before your eyes at the moment of death. However, this night would not be the end for yours truly because just as I was about to realize all the wonders of existence, a hand grabbed my hoodie and jerked me back toward safety and destiny. Interestingly enough, the lady who saved my life was named Destiny. In my trauma and adrenaline filled state I was vulnerable and scared, I gazed into Destiny's eyes for reassurance and the universe spoke back to me. Just then some passerby's, who saw the whole ordeal and who were so ecstatic that I was alive, gave me their movie tickets to the theatre they were just headed toward. I looked down and saw that it was 'Kill BIll: The Whole Bloody Affair,' my second favorite movie of all time behind Pulp Fiction. There I was with two tickets in my hands and Destiny staring me right in the eye. We went to go see that 4 hour 45 minute movie and in that time realized that we were the soul mates that both of us had been searching for our whole lives. Not to mention, both of us found a cool little theatre in the middle of DTLA that has drink and food service to your seats. Stay searching for Destiny and a good movie my friends.... read more

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Ooph adding QR code food and drink ordering really does away with the foundation of the Drafthouse experience. [[HIGHLIGHT]]Now everyone is on their phones.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Went to see a movie yesterday and it was nothing but distractions with all the screens lit up throughout the movie.[[ENDHIGHLIGHT]] Sad as I've been coming to Drafthouse for years and was exited when they opened in LA but I doubt I'll be back with this new business model. read more

Alamo Drafthouse Cinema - Q&A with Suitable Flesh director Joe Lynch - Cinema Near Me - Los Angeles, California

We visited on Black Friday to see the new Knives Out: Wake Up Dead Man. The theater going experience is amazing. We were directed to get our digital tickets scanned in for physical tickets, and we were off to theater 1. Inside the theater, we tried to order via QR code but the reception must have been spotty, we wound up ordering with the server. Excellent service all around, we ordered a cocktail, a beer, and a pizza, everything was delicious. Total was about $60 after taxes and tip. All part of the experience. We parked across the street from the plaza for $15, but probably should have parked inside plaza to get validation. We'll definitely get back over to Alamo, the movie experience is special. Check it out read more

Alamo Drafthouse Cinema - Movie Poster - Cinema Near Me - Los Angeles, California

Went here on a Saturday night. This was our first visit. There is a lot to like about this venue. [[HIGHLIGHT]]The seats are very comfortable.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The screen seems a good size for the room[[ENDHIGHLIGHT]] and you can order a full meal and. All kinds of beverages, including alcoholic. They have popcorn galore with all kinds of difference add-ins. The menu is pretty much what I would describe as bar food. It's hamburgers, fries, nachos, chicken tenders, pizzas, and such. We got the bottomless popcorn, which was huge and did not need to be refilled. That would be silly. Also order the mozzarella stick and the boneless wings. They have a great selection of beers, which we sampled. [[HIGHLIGHT]]Very cozy setting.[[ENDHIGHLIGHT]] The downside to this was the explanation that was personally delivered to us at the trailer point of the show. It was a little loud and upfront, and I don't know. I guess they don't want people to use their phones or they're going to shoot you. The ironic part of this is of course that you have to order your food through the phone. As someone who works on phone applications all day, I have to say their app is pretty poor. I did have to set it up but maybe if I come again it's going to be able to just bypass all that payment page headache because it I took 10 minutes to set it up. I'm also unsure why they needed my email and phone number except for marketing which I definitely hate and you could not take that out so that was something I don't like. You shouldn't have to give up your privacy to order food at any venue. I missed a few trailers so I was a bit anxious about about its failures. We also got to hear everybody else get the loud spiel delivered to their seats. There is a bar upfront. And apparently you can also rent DVDs. That might be nice for someone who lives in the neighborhood. The service during the show was very well done and as unobtrusive as it possibly could be. If I lived closer, I might go here again, but as it stands, I don't think I have a lot of reasons to come back. The food was fine. But you're not coming here for the food I'm assuming. Contrast this with IPic where the food at least used to be much better. I think the prices are reasonable for what it is. read more

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I met up here last night with a few friends to have a few drinks and celebrate a friend's birthday. They have a drag queen bingo night that my friend wanted to participate in. I ordered a glass of stone ipa, which was light and refreshing. I did not order food, but the people around me did and it seemed visually ok for movie theater food - can't really say much about the taste. The parking was stressful. Getting in and out of the parking garage was a mission. They do however, offer validated parking. read more

Alamo Drafthouse Cinema - Cinema Near Me - Los Angeles, California

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I love the Alamo! Definitely a very unique movie theater experience with smaller and more intimate theater rooms, full on restaurant style menu, and top notch service! I love going here for premieres and to be honest whenever I'm craving their food- their truffle herb parmesan popcorn and chocolate chip cookies are amazing! Also there are seasonal and movie specific menu sometimes which are always fun to try. They host a lot of movie marathons and other events that I have yet to check out, but it feels authentic to the cinema crowd which is great. Parking is validated at The Bloc, sometimes you have to pay $4-5 after a movie which honestly not too bad! read more

Alamo Drafthouse Cinema - Wicked Special Menu! - Cinema Near Me - Los Angeles, California

always a good time in this chain theater establishment.m, especially because this location has a mini museum with the props, outifts, etc of known films here, like from the marvel franchise. Not a marvel fan, but cool to see a bit of film history in a theater as it is a good waiting area while you standby for your friends in the bathroom, haha! food was okay. cookie milkshake was just a vanilla milkshake with someone crumbling a cookie with their hands to then sprinkle on the top... bro what? $9 btw. I was so underwhelmed with the food and the server could see that. The servers were really on it ensure that their volume was kept to a low...as well as their physical stature when going through the rows. the food was poor quality at this location compared to other ones that I have been to. and parking is best at a nearby structure, so many be a bit pricey. I liked that they do movie marathons for month with a new theme each time, but maybe before coming, get some food outside. read more

Alamo Drafthouse Cinema - Cinema Near Me - Los Angeles, California

@drafthousela we went today and I was so disappointed how this movie theater has changed. For what so yall can have more profit and less people to pay. The food was horrible, the QR code is terrible the hospitality is terrible. I'm from Texas and after Alamo was bought by another corporation I knew it would change but not this bad. Fix this theater. LA barely has any good theaters and it's sad how this one is going downhill. I don't blame the workers I blame upper management. Bring me back the old school Alamo drafthouse. @drafthouse I WAS SO DISAPPOINTED. On top of barely getting a real meal the price was 80 bucks! We didn't even get beers. read more

[[HIGHLIGHT]]The theater itself is above average -- 6/10.[[ENDHIGHLIGHT]] The food and alcohol menu gets the same rating, 6/10. But what makes this place EXCELLENT is the outstanding customer service. David the concierge is 11/10 -- and I'm not exaggerating. The manager is a solid 9/10. Long story short: we didn't purchase our tickets online and tried buying them in person, but the kiosk showed only one ticket left. Instead of simply saying "sorry, we're full," they went the extra mile. After the movie started at 7 PM, they checked again around 7:15 for any no-shows. There were seats available, so they sold us the tickets and got us in. That level of follow-up and effort is rare these days. If you still believe in going to the movies, don't waste your time anywhere else. Alamo Drafthouse Cinema Downtown Los Angeles is the place to go. read more

I used to love the Alamo Drafthouse, even coming out to drive and park in Downtown LA was worth it to see a movie here. There's a good drink and food selection and they usually have a lot to do to reach out to the cinema going community, it's always been a nice vibe. They have had good selections in what to play, but the recent updates to their food ordering is counterintuitive to the original spirit of what Drafthouse was known for. This isn't against the staff, they've always been helpful and courteous as long as you followed their rules. Private equity ruins all good things, which is a shame because Drafthouse was one of the first theater chains to reinvigorate the community to come out to the movies. read more

April 20, 2025 |The Alamo Drafthouse Cinema Downtown LA is a super cute & unique movie theater with friendly customer service! Movie-Lover Hallway: I immediately loved walking through the halls and seeing all of the framed movie posters from different eras, as well as current movies, very cool! Definitely leave time to look at all of the posters, because there are plenty, even movie memorabilia! Silence, Please: I love that you write out your order from the menu with the pencil & paper provided, and afterwards, you press the button & a server arrives! After all, silence is key during a movie and there were no interruptions with talking throughout as our servers picked up our orders! Loved it! Food | Drinks | Snacks: Friends let me taste their drinks! The wine was perfect & the other drink was strong! Ha! Funny note, I wrote out my order, thinking it was freshly baked cookies... but it turned out to be packaged cookies in a bag, which was still delicious! Hahaha! Seating: Unfortunately, the reclining seats were peeling in a major way. The seats definitely need to be updated. Still cozy! Customer Service: Super friendly throughout! I was even given a unique lollipop when we checked in, as it was the last one! Overall: It was a fun experience, my friends, and I enjoyed the movie, a Norwegian film w/subtitles and I did enjoy my experience at this Theater! However, seating is super important while watching a movie and the seating needs to be updated in a major way! Thanks for the experience! read more

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Alamo Drafthouse is hands-down the best movie experience out there. Once you walk in, you immediately feel that this place was made for real movie lovers. What sets it apart is their zero-tolerance policy for talking or phone use--it's strict in the best way possible. You can actually enjoy the movie without distractions, and that alone makes every ticket worth it. On top of that, the food and drinks are excellent. Being able to order right from your seat while still catching every scene is a game-changer. The staff always nails it--quick, quiet, and friendly. We had Truffle Parm Tossed with black truffle, herbs, and popcorn. And those pre-shows? They're awesome--no annoying ads, just fun and clever clips that fit the movie perfectly. It's one of those details that makes you realize how much thought goes into everything here. Plenty of parking - cost $4 and great customer service. Enjoy Be A Proud American Peace/Love read more

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I signed up for the Season Pass this year so come here more frequently. But in doing so, been a bummer seeing the inconsistent quality of service/execution and theater quality. See submitted recent photos showing seats torn to shreds. How does this even happen? Menu has changed a bit and service is touch and go, depending on who you get. I'll still be supporting, but really hope they keep their eyes on the details or I could see them losing customers read more

Alamo Drafthouse Cinema - Seats in one of the theaters, taken May 2025 - Cinema Near Me - Los Angeles, California

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The true measure of success in a business comes in how they resolve your problems when there is a mistake made that affects the customer experience. We have been to this Alamo many times over the years and have always had a great experience. Located off the metro at 7th in The Bloc, this theatre has a dozen screens with high quality seating and dining options and solid staff The menu changes regularly to keep things fresh and they are routinely updating ways for customers to connect t with staff for food and drink. Tonight we saw Tron Aries and had a pizza not show up. After almost an hour we inquired and then 20 minutes later the pizza and salad showed up. The food was great but wow, an hour? Management was great to comp us and apologize and later mentioned the pizza and salad were never input in the beginning which is why it never came. There was some mix up on salad dressing and poor communication which the manager promised to address. All in all we felt taken care of and they went an extra step to offer free snack pass on our next visit. Dinner on them and snacks the next time felt good. This is an our favorite chain and we have a season pass here. Food is consistently good and served quickly. Still a definite strong referral. read more

Oh how the the mighty have fallen Cold fries and seemingly microwaved chicken fingers covered in bbq sauce with no knife and a rounded bowl so no way to cut them with one tiny napkin. Could've texted to get a knife I suppose which brings me to the real problem... The fact a "no texting" theater thought up the genius idea to make everything app based has to be one of the greatest business model f*ck ups in American history. They even text you DURING the movie themselves to remind you to close out your tab or they'll charge you a tip. Fine but that text couldn't wait til AFTER the movie? So long Alamo and Eff you to the previous owners for selling out to an ignorant corporation read more

It's a hidden gem. It's on the 3rd floor . Once you go inside.. you see animation art such as marvel and large movie decor thruout the hall. Once I got in the theatre.. tables connected to each seat. The plush seat.. was super cushy and comfy as I reclined. The waiter went to each of us that had their light on. And we ordered on their deluxe menu... shakes.. popcorn with truffles . The popcorn was served in a big metal bowl.. and the unique flavors offered.. barbeque.. truffles. They had hot dogs.. burgers.. chicken tenders... alcohol. Cocktails.. the works. The menu a bit pricey about 18 bucks per entree .. but worth it. There's a bar outside of the theatre . Just so nice. Will def come back. read more

Alamo Drafthouse Cinema - Entrance - Cinema Near Me - Los Angeles, California

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What a great place to go on a date. Totally recommend. They have small hangout area by the registers where you can have a drink and wait till you are allowed to go in. Food and drinks were great and the ordering service was pretty easy. Gotta try their churro pop corn, thumbs up to the person who invented that. Seats were comfy and surround sound was pretty great. Will definitely be back again. read more

Alamo Drafthouse Cinema - Cinema Near Me - Los Angeles, California

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The mobile ordering is the absolute worst thing. Goes against everything that made Alamo great. Please get rid of this crap.

Yesterday was our first time at Alamo Drafthouse in Downtown. I don't want to be repetitive like the other reviews, but yes, you park in the Bloc garage and parking is validated so it comes out to $4.There are signs leading to the theater, so it's pretty straightforward. The theater itself is in a nice area and it's a pretty cool place, filled with posters and dvd rentals. The restrooms are gender neutral, so it's toilets in private stalls on one side and urinals on the other side. I've never been to a restroom like this but it wasn't awkward or anything. We arrived pretty early so decided to go check out our theater and the menu. Our movie was at 9:20 PM but we weren't really in the mood for a huge order so just wanted a few things to munch on. We decided on the cold brew boozy shake, churro popcorn, bottomless (butter) popcorn, some candy, and water. Our server was very friendly and accommodating, and everyone we dealt with at the theater was honestly great. Unfortunately the churro popcorn was not the best. The popcorn was stale and it was topped with a few mini crispy churro pieces and some cinnamon sugar I believe. The shake was good, definitely heavy on the alcohol, but had a nice flavor. We waited for our regular popcorn for a while and realized it was never coming lol. At the end, when we got our check, we weren't charged for the regular popcorn so we just forgot about it. The seats were comfortable, reclining, and the theater was nice but could've been a bit cooler (temperature wise) for me, personally. The audio was a bit inconsistent at times but it could have been just from the movie itself. Overall, we had a pretty good experience but regretted not getting more food, and would want to try more off the menu next time. We would also try the popcorn again to give it one more chance - maybe the regular butter or another flavor. I'll update my review the next time we go :) read more

WTF happened to this place? Everything I used to love about Alamo has been replaced with some gross money grabbing tactics. A few grievances to reiterate that many other people complained about: 1. Mobile ordering is janky and inconvenient to use compared to the old pen and paper system. 2. Service: Uhhh basically non-existent? It took 30-40 min to receive my food, and there were no follow ups with staff. 3. 20% automatic tip: This one's pretty egregious because what do you mean I'm automatically being charged for tip when I'm hardly being serviced and my food BARELY comes warm??? wtf???? 4. Food: As others noted food has noticeably dropped in quality and quantity. Again, comes super late and room temp. All of this feels scummy to me as this new system hasn't really been disclosed to us, as service staff in the past have been very accommodating and transparent. And for a theater that's historically anti-phone, tell me why you ONLY get the notif to close your tab without the auto tip through text? Again, it's scummy to me how this new system isn't explained transparently by staff or the information on screen. Won't be back here anytime soon unless things change back. read more

[[HIGHLIGHT]]I could barely watch the movie because now everyone is on their phones scanning a QR code.[[ENDHIGHLIGHT]] L SERVICE Bring back printed menus and written orders, simple as that read more

The Alamo Drafthouse in DTLA recently reupholstered their severely worn-out seats, so I can finally cross that off my list of complaints. I've been enjoying their Season Pass for almost a year now, and they updated their plans, which cost more but no longer include the service fee...it means I have to watch more movies to make it worth it. The reclining seats and tableside service--where they'll bring your food and drinks, including cocktails--make the experience feel much more comfortable. I do spend quite a bit, but it's worth it. Pro tip: Buy their gift cards from Costco for a discount, though be prepared for staff to enter the card numbers manually--it's a minor hassle. Otherwise, as a Downtown Los Angeles resident, I find this theater to be a great spot. They even have a bar that occasionally hosts karaoke and trivia nights. read more

I wish your theater is close to my area! I wish all theaters are like you. More and more people are intentionally being inconsiderate and disrespectful in theaters now. read more

[[HIGHLIGHT]]NOT SENSORY FRIENDLY AT ALL.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I went here because it was supposedly a luxury theater. However, when I got there, the seats were worn and there was nothing special about it.[[ENDHIGHLIGHT]] The food was awful. The service was nice, and the employees were pleasant. [[HIGHLIGHT]]However, the most devastating part was the sound. I know that movie theaters are supposed to be loud. As someone who has sensory issues, I always expect this. But the sound in this theater was overwhelmingly. It was absurdly loud. I couldn't last for more than two minutes. Even with covering both ears.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]As a high masking individual, I was able to hold composure, but I was in a lot of pain and discomfort. I know not everyone has these sensory issues, but for the people who do, you may have a lot of trouble here, especially if you or a loved one has intense sensory issues.[[ENDHIGHLIGHT]] Please consider this if you go. read more

When you walk into the theatre lobby, it feels like you've been teleported back in time to a retro 80s theatre. It's such an iconic place to enjoy a film. In the heart of DTLA and right next to the metro station, it's a great place to either park or take the public transit. The food and service is great, cocktails are really fun, especially the boozy shakes! The watermelon margarita has a sweet and smoky taste to it. read more

This theatre is so cool and retro. Throwback movie posters and a great bar downstairs. The seats are comfy and the food was good. During the movie you're able to order from a menu and you push a button and the staff come to you. I will def come back, we watched sinners and Tuesdays they have discounts. Great place in dtla! read more

Alamo Drafthouse Cinema - Me and the bestie at the bar waiting for the show! - Cinema Near Me - Los Angeles, California

(First of all, sort the reviews from most recent and you'll see how bad this is currently.) I am going to preface this review with the fact that I have been more brand-loyal over the years to Alamo than to literally other brand in my life. I have been going to Alamo since 1999 to see movies and I quite literally do not go to other theaters. I am a season pass holder, and I have the highest level on their Victory program. They have built their entire business model on "no phones, no talking" (and those who want that from their movie experience). Now with mobile ordering, you're just taking out your phone during the movie. ALAMO CORPORATE, IF YOU'RE READING: I HAVE PATRONIZED ALAMO EXCLUSIVELY TO SEE MOVIES IN THE THEATER SINCE THE 90S BECAUSE OF YOUR RULES. IT'S NOT YOUR FOOD, IT'S NOT THE SERVICE, IT'S YOUR RULES. Are you crazy to bite the hand that feeds you like this?? You HAVE your loyal customer base because of your rules! I know you were bought by Sony, but you cannot let them dilute your brand like this. I'll add another issue: Last night, I had a gift card, they took it and reassured me *multiple times* that they applied it to my order (there was more than enough to cover my bill entirely). I see this morning that my order was charged to my credit card, and that the gift card was not charged. I have emailed the manager and have yet to hear back on this, and I'll be doing a chargeback with my credit card if this is not resolved. (Management, if you're reading this -- as it seems you are below for reviews -- I encourage you to reach out to me and resolve this directly and i'll update my review.) I am really disgusted about what has happened to this brand and this theater. I hope my (and others who have been loyal for so many years) perspectives are being taken seriously. With changes like this, I might as well go to Regal. read more

The new system is terrible. I'm not such a purist that I reject the QR code thing entirely, but the system just lets orders vanish (as many other people are noting) or come very late. When your "waiter" shows up an hour after I order and says, "I'm hearing that you ordered something that never came," you are not being waited on. I don't understand how a digital system like this can suck this much! read more

I've wanted to come here for years! Glad I finally visited! Tiny theaters, but good quality. The legs of the seats go up, but the backrest doesn't go back at all. Still comfortable, I guess. Nachos were bomb! I also like the dvd selection with the dvd player rental. The bar is also nice. Little arcade section. I'd def visit again! They validate for parking. The most you'd pay for a whole day is $9. read more

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[[HIGHLIGHT]]The whole point of coming to this theater was to go to someplace that was for movie lovers and that promised a great viewing experience, without talking or phones lighting up the room.[[ENDHIGHLIGHT]] Why they've instituted this new ordering system is beyond me; it betrays the spirit of the place, and leaves me with no reason to return. [[HIGHLIGHT]]Why would I go to any movie theater that actually encourages guests to use the phone during the film?! Until the theater returns to a strict no-phones policy, I will go to the movies elsewhere.[[ENDHIGHLIGHT]] I'll happily delete this review if they change it back. NO PHONES IN THE THEATER, PLEASE! read more

The whole point of coming to the Alamo was that people were not allowed to use their phones. Now people have to go on their phones in the middle of the movie to order food and drinks. Maybe my first experience with mobile ordering wouldn't have been so bad if the mobile ordering actually worked. I was able to get my first round in, but the site kept giving me errors when I tried to order more once the movie started. I ended up having to go to the kitchen and someone entered my order manually through their POS system. If I have to leave in the middle of movie to get a drink, I may as well go to a theater that is closer to me or has better screens and sound. I was planning on getting at least one more drink, but I was so upset, I didn't order anything else. RIP Alamo Drafthouse 1997-2026 read more

Hey now say now! *in Kendrick's voice* Haha! I finally did the "solo movie date" idea here. I clearly observed why people enjoying going to the movie theater alone and it's definitely like watching a movie solo at home except a bigger screen in your view and some strangers nearby. Sinners was my go to movie when it came out so I've waited around 2-3 weeks so the theater wont be as crowded. When I told the cashier it was my first time here, she made me feel welcomed and gave me the run down of pointing things out and how to navigate the theater. Excellent customer service with enthusiasm in her voice! She was for sure in a positive mood! Alamo was "the dine in at your recliner seat" experience and I loved it. My server stopped by my seat, greeted me and gave me tips on their menu. I kept it simple...ordered fries and a glass of their house prosecco. I felt relax, tuned in and the movie was great. The service overall here was great so of course I'll be back! Ps. I heard they host events here so I gotta check those out too. read more

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First and LAST time we will go to this theater. Staff was incredibly unfriendly and seemed to hate their job. Went to sit in the theater and was told to order everything on the app. Our food never came, beer never came, but a soda was delivered. Had to ask where everything was. Ordered more food on the app and it never came, movie concluded and I was charged for it! Spent a lot of money not only at the bar before the movie but also during the movie. They need to get a better system in place and focus on the moviegoers and not some drag show they were hosting in the lobby. Very unacceptable for a Saturday evening. Will never go back. read more

Really love coming here for movie night! The seats are super comfortable, you can have dinner and drinks while you're watching the movie, and it's unlimited popcorn refills. Service is always on point and friendly. They're really organized on how they do things here! My only complaint is that their cocktails are a bit watered down. Not sure if it's a bartender issue or a recipe issue. It's def my go-to movie spot as long as I live in DTLA! read more