John came to provide a 2nd opinion on our AC unit - he was very knowledgeable and helpful with the information he provided. It sounded like the company invests in the employees training based on things he mentioned related to older and newer equipment. It's nice to interact with someone that is helpful and can explain what is wrong and recommend how to solve an issue. read more

My Carrier furnace went out. It was only a few years old and this being my first house I didn't know what to do. So I called the closest HVAC company to come check out my furnace and they quoted me 2,000$ to fix a broken circuit board. I was shocked. This furnace is pretty new and this shouldn't be happening. So, I called another HVAC place and they quoted me 3,500$ to mix a broken motor and told me that the circuit board was fine. I was in disbelief. Who was right? I figured I needed a 3rd company to come out and see who was right. I place a call to Albert Air and I am very thankful I did. John arrived and went found the issue to be a transducer. He replaced it on the spot and even gave me helpful tips on my furnace. The part was under warranty still, so I only had to pay for the 120$ for the service call. Albert Air literally saved me thousands of dollars and I giant headache! Please, do yourself a favor and give them a try! Some tips if you are in the same position I was. 1) Always get at least 2 quotes if a job looks like it will be expensive. 2) If you are still unsure on who to trust, go to the manufacture website of whoever makes your furnace or AC unit. They usually have recommended HVAC companies. That's how I found Albert Air! read more

I called on Wednesday needing heater service by Monday as I had new tenants moving in. They were able to squeeze me in for a Friday appointment. John arrived on time and was polite and wore shoe wraps to walk through my home. He replaced the transducer in the furnace and heater was back up and running! Didn't try to upsell me on anything or add unnecessary services. I'd highly recommend them! read more

We're very pleased with the services we've received from Albert Air over the years. They replaced our ancient (and loud!) air conditioner with a quieter, more efficient model several years ago. John comes out twice a year to inspect the system and clean the filter. Today he went above and beyond by coming out same day to inspect drain line in attic for leaks (none, whew!) because we'd spotted some mold on the ceiling below there. (Psst... and he didn't charge us for the visit!). That's great customer service and just one of the perks of having an established relationship with Albert Air. Call them for you HVAC needs. Barbara will pleasantly put you in touch with the right tech. You won't be disappointed. read more

We are so happy with our new Carrier system installed by Albert Air. Nick, their owner, provided a quote for us a few months ago and while they aren't the cheapest, we felt we could trust Nick and team which is why we moved forward this week. Nick kicked off and closed each day with his team. Gilbert and Lenny were fantastic; my wife even asked if they worked in the house because they left everything so clean. There were also some small touches that the team did which go a long way--an example, they lifted and secured the replacement ducts to the rafters to make our attic more usable for storage and far easier to walk around in. I'll update if the system doesn't work the way it should...they just finished about an hour ago. But assuming all goes well (and I have no reason to believe it won't), highly recommend for HVAC install/replacement! read more

This is an update: We finaly hired a different company to look at it. Immediately they found Puron leaks within the head unit. They said it's very common due to high pressure from Puron. They replaced the unit and it's been problems free since. So Albert air had spent too many trips to my house and was unable to find a common problem? did they try to avoid warranty work at the beginning, or just not good with newer systems. read more

We just got our second HVAC Carrier system installed by Albert Air. Our first system was 20 years old! Nick and his crew did an excellent job on the install, did it all in one day, and were very efficient and easy to deal with. Albert Air is a small business, very dependable and loyal to their customers. I would highly recommend them. read more

My Carrier heater broke right when it started getting cold and we started getting a lot of rain. I contacted a well-known vendor who came out and wanted to charge me $800 to fix the transducer. They said they had the replacement part in stock. I wanted to think it over for a day since $800 is a lot of money but figured I might as well do it. By the next day, the part was no longer in stock and they said they'd order it for me. Fast forward to 1.5 months later(!!), the part still wasn't available. Desperate I went to the Carrier website to find a contracted vendor and found Albert Air. I called them on a Friday and made an appointment for Monday with an agreement on a $110 diagnostic fee. The technician arrived promptly. He not only had the replacement part on his truck, but he replaced it during the diagnostic appointment! And the price? $110!!! The part itself was under the manufacturer warranty, but I was still expecting an additional labor cost. I'm still shocked that Albert Air was able to fix my heater within 2 days of calling them for a fraction of what the other company was charging. Highly recommend! read more

After considering a slew of proposals presented by a parade of clowns we were very pleased to find Albert Air. Nick/salesperson put together three system options for us to consider and answered all our questions and concerns. Albert Air not only beat out the competition in terms of recommending systems that made sense for us and answering our questions/concerns, they also had the best pricing. Choosing Albert Air in the end was a no brainer. The communication with Nick and the rest of the team was great and the install went smoothly. The installation crew, Gilbert, Lenny and Luis were top notch. Gilbert went above and beyond .... also installing a tricky bathroom fan unit for us for a very reasonable charge. We are very happy with the A/C with heat pump unit that was installed and the followup service that was included in the deal. I have referred a friend to Albert Air when their old A/C unit failed. They were also very pleased with the service they received from Albert Air. read more

Great job! Very knowledgeable, honest and great services. I have been using them for over 10 years

Albert Air did a great job installing my new Carrier unit. They showed up on-time every day. Laid out the protection tarp and cleaned up everyday. Even when they were going to return the following day, they made sure to return things to original fashion to minimize disruption to my family. Nick the owner showed up everyday to check up on the team to make sure things were progressing as planned. Addressed changes/modifications and replenished their supplies as needed everyday. Not just show up on payment days like some contractors would. Nick and the team is very knowledgeable and patient at explaining how the entire design, install process, and functionality of the entire system. They have a very teaching attitude to share how an A/C or heat pump works and even basic troubleshooting of my system. They don't hold back on knowledge just to protect a service call opportunity. Highly recommend them. read more

Called this business to address an issue with my Carrier system and they were right on target in a quick fix. Also had additional work done because this system was never quite right from another companies "install". The system now works as I had hoped for. Would do business again read more

We had Albert Air replace our entire HVAC system, including ducts. The owner, Nick, came out to do the inspection, listened to our concerns, and requirements, and gave us an estimate the very next day. Nick said the job would take two days. It took two days. He came every day to review their work. His team was prompt both mornings, did excellent work, cleaned up, and kept us informed the whole time. They finished the job when they said they would, and even after the HERS technician noticed a minor issue, they came out that day to rectify it. Even the city inspector said they did a nice job. We highly recommend them to anyone looking for a new HVAC system. read more

When my AC went out on me, Albert AC was coincidentally at my building doing an install for my neighbor. With no direction or information, I asked the Albert AC could help take a look at my AC when they were done. Instead of blowing me off, or telling me I was busy, the technicians generously agreed. All my questions were answered, their work was on display for me to see (which looked great), and they even gave me a verbal estimate right then and there. Unfortunately for me, these guys are extremely busy, and I had to go with a contractor who could fit me in earlier. Had things worked out different I would have definitely gone with them. My neighbor recommends them, I recommend them. While I may not have an AC physically installed, my 5 star rating is based on knowledge, price, communication, and I just like the guys as you don't see generosity like theirs very often these days. read more

We desperately needed a new AC unit and we were able to have it installed in a timely manner and for a very affordable cost. Nick was lovely to work with, his crew was polite and efficient, I definitely would recommend this wonderful family-business. Thank you guys! read more

Albert Air just added AC and replaced a furnace at my home, they did an excellent job. Bid was competitive and easy to schedule. Took two half days to install and everything works great. Nick stayed to answer questions and demo the new system, including how to use the Nest thermostat. read more

Great Job Albert Air did for us. Nick Albert is responsive, professional. The project started and finished on schedule. Gilbert the foreman and his crew did a professional and clean job. I will highly recommend Albert Air Air Conditioning and Heating and rate them a 10 Stars. Thank you Nick and Gilbert! Jorge and Mary Lara read more

Thanks to John and Luis who just came and checked our heat pump to make sure everything was working properly. Also to Barbra and Monika who take care of the office. And to Nick for showing us all our options and helping us choose the right one. We are so happy with the system and recommend Albert Air to everyone we know. So happy to find a local family-run honest company with skilled personnel. Thank You All!!! - Sharon in Fullerton read more

Nick Albert and the crew were great. The quotation process was pleasant, not all salesman are; where they talked down to my wife for example, and he was very responsive to adjusting the quote and breaking down the cost. Obviously, their quote was the cheapest too, and verified by another professional as competitively priced, which is mostly why we went with Albert Air. They arrived on time and got to work and were done hours before they estimated. Everything was cleaned up and has been working fine. read more

Always helpful, always on time. Clean and professional. I have used them for service work as well as for new ductwork in my attic. Turned out I had asbestos ducting which they hired an outside contractors to remove. Job well done! Highly recommended!! read more

We recently had 3 rooms in our home cooled (and heated) by a ductless unit manufactured by Carrier. We couldn't be more pleased with our unit! After 2 months of use and record-setting heat, our electricity usage has actually declined compared to one year ago. And we are much more comfortable tailoring the level of coolness in each room to individual preferences and sun exposure. Now we use our central AC as a back-up system and set the temperature on that unit much higher. Nick at Albert Air was so helpful, professional and friendly. He communicated extremely well with us and explained every step of the install process. His crew was clean, friendly and thorough. Thank you, Martin, Kyle and Aurelio! read more

Once we decided it was time to get AC (thank you climate change), I read many reviews and called several contractors to get quotes. From the start, I appreciated Jeff's approach to assessing options for where to place the condenser (on our roof but largely out of sight), where to install the return given the noise factor and on adding new registers. We were replacing an older gas heating system and decided we wanted to install a heat exchange because we are solar and trying to go all electric. Jeff also helped me understand the various options for efficient condensers and blowers as well as thermostats. The installation process went very smoothly. Jeff's crew knew exactly what they were doing. They added several new registers, a new (regulation) access door in the hallway all very cleanly. They were also very friendly guys. Overall I had a great experience with Albert Air. My one caution is that I have been a bit disappointed with the Inifinity WiFi thermostat. I am admittedly new to AC, but the performance doesn't make much sense. I have set the heat/cool to 63/76. I often find it cooling down to 72 and it doesn't seem to matter whether it is cooler or hotter outside. People have suggested i get a Nest, but that seems like a waste given we already have a 'smart' thermostat. I have tried getting in touch with Carrier but no one has gotten back to me. Maybe others have had more luck with the Infinity or I am doing something wrong. read more

Albert Air Conditioning & Heating - Infinity WiFi thermostat heat/cool set to 63/76. For some reason it is still cooling at 73. - Heating & Air Conditioning/HVAC Near Me - Anaheim, California

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I am very meticulous in my research and in hiring someone to work on my home. Over 3 weeks I had received 10 different quotes on getting our 35 year old central air system replaced. Although Albert Air was not the cheapest quote received they were also far from the most expensive. The interaction with Nick, his professionalism and being an authorized Carrier dealer put them over the top in my book. I could not be happier with the end result. Nick and his crew were beyond professional, very communicative and extremely punctual throughout the entire process. I would definitely recommend them to anyone looking for AC work to be done. read more

After 18 years with our old system, my wife and I decided it was time to replace our old HVAC system. We got three quotes and interviewed three companies before choosing Albert Air. Our interview with Nick and a recommendation from a friend led us to chose Albert Air for the job and we are glad that we did. We decided to change out the duct system (asbestos), replace the old HVAC and replace our whole house fan with a Quiet Cool unit. Nick and his team (Gilbert, Lenin and Luis) did a great job. Nick hired asbestos removal experts and they were clean and efficient. Nick and his team met all of the timelines and he kept us fully informed on every stage of the project. Nick was great at communicating all aspects of the job including the new systems and how they all worked together. Nick even got us a free upgrade to the latest and greatest system!!! Gilbert and his team protected the house with drop cloths and plastic sheeting and cleaned up completely after each day. The job started and ended on time with Nick handling all the rebates (over $3000 dollars) for us. At the end of the job, my wife said to Nick that he had "made our house a better home." I couldn't agree with her more and have no hesitation in recommending Nick and Albert Air to anyone. read more

So my AC has lost Freon twice in the past two years, my original installers came out and used a Freon detector and said the evaporation coil is leaking and needs to be replaced. They gave me and outrageous flat fee quote of over $3000 for the work, guess they do not want the job. I called a couple contractors and either did not get a call back or they were priced super high too. Nick of Albert Air was the first to give me a real good ballpark quote that was nearly 50% lower over the phone after I sent some photos and explained what happened. He came over a couple days later to give me a real quote and see the system, take some measurements and it was the same price, no bait and switch. I gave him a deposit and we scheduled the work for a about a week later, I also received an email reminder for the service work and a photo and name of the tech who would do the work. John, the tech, showed up on time and was a really nice guy, very professional, the work was clean and installation was executed very well, and I picky about details. He was here for a few hours to replace the coil and start up the system. Great communication and answered a lot of question and was not bothered by me asking. High marks for Nick, John, and Albert Air. They will definitely get my future work! Oh and the final price was just what Nick's ballpark quote was on the phone. Thanks Nick and John! read more

Executive Summary: It was an excellent experience. Details: Albert Air replaced a dual system (two air conditioners and two furnaces). As part of the proposal, Nick suggested some ducting upgrades to improve air flow and efficiency. The bid was very reasonable. The crew completed the install in a timely and professional manner. The system has performed exceptionally well given the recent heat wave. Energy use has been lowered significantly while the system performance is much better than the old system. Highly recommended! read more

I thought long and hard about this review, and even re-wrote it a few times. Still, I cannot, in all good conscience, give Albert Air more than one star. Here's why: I have a leaking condensate drain pan. Ideally, I want to, simply, replace the drain pan. It is possible that the drain pan is connected to the evaporator, and they come as a single unit. In that case, I can accept replacing both. I am NOT going to replace the entire system, condenser included. That is not in the budget, and Albert Air knew this going in. The technician they sent was not terribly bright. As an example, he spelled "because," on the invoice, "becous," and left an "m" out of the word "recommend." When he determined that the drain pan could not be replaced by itself (a questionable determination, given their later actions), I requested a quote for replacing the evaporator. He called "the boss" and I heard him mention that I had stated that replacing the entire system was not in the budget. When "the boss" called me back, he gave me a quote for a complete system replacement. Albert Air simply did not listen to the customer. This is bad business. Your job is to meet the needs of your customers, not try to "upsell" them to what you want to make on the job. Attempting to sell me an entire system (cost almost $5,500) when all I need and want is an evaporator that can be replaced in the neighborhood of $500 is just plain robbery... particularly when I have already made it clear that I am not spending $5,000+ on this. This being the case, I cannot give Albert Air more than one star. read more

Our 30 + yr old furnace and AC system needed replacement last Summer. We had 7 ( yes, SEVEN!) AC companies come out for estimates and were so confused with their recommendations! Half said we should move the units up in the attic for efficiency while others insist on leaving everything downstairs where things were. There was something about each proposal or representative that we were not comfortable with, until Nick Albert came.... Our 2 story home used to be significantly hotter upstairs in the Summer with the AC on. We even had to have fans blowing in our bedrooms during the night. We took Nick's great advise to move everything up in the attic. They also replaced our air ducts and vents; added returns and even cut out a new attic access in the hallway ( the original one is in our bedroom closet )...It was a big 4 day project but the 2 men crew was very well trained and professional; you can tell they have been doing this for a long time.... For the first time in our 19 years of living in this house, we can have ARCTIC COLD air upstairs in the Summer!! To our delight, we have also gained a nice new pantry in our kitchen as we converted the old furnace closet over. We suspect that others who recommended to leave the AC and furnace downstairs probably did not have the crew or skill to do the more challenging attic installation. We are so glad that we chose Albert Air to be our home heating/ cooling solution! They did a magnificent job plus they are an authorized dealer/installer for world renowned Carrier...We are very meticulous people and we are impressed ! read more

Nick and his team were great! They made everything quick and easy, from the initial quote to installation. After the new a/c and furnace system was installed there was a bit of noise coming from a new return that was put in. Nick and the guys took the extra steps needed to make sure it was super quiet and that we were happy with it before they left. We couldn't be happier with our new system! read more

I did my research and determined Carrier was technically the best on the market. Likewise I researched from whom I should buy it and have install it. I am so glad to have selected Albert Air. They installed my HVAC to perfection. They have been super responses to any questions I had. They monitor the system and proactively scheduled an appointment to conduct a post installation check. Barbara in the office is incredibly helpful, Nick recommended the perfect system for our home (no over selling or high pressure). John is a talented technician and the installation team really know what they are doing. I highly recommend Albert Air and would be happy to speak to anyone considering an HVAC so I can share more about the excellent experience I have had with this company. read more

Our HVAC has been serviced by Albert Air for years. They replaced our old AC and also did extensive furnace repairs. We call them annually for our maintenance too. First of all, I love calling their office because Barbara is so nice and helpful. John always does our repairs and maintenance and he's great. Nick is the owner and whenever we've had questions or a problem he always answers and resolves any issue. I was concerned about having them out during Covid, but John was super safe so that was awesome. He installed a very efficient air filter and next we're going to use this company for a whole house air purifier. read more

Did a full cut in in my 1954 house. The system operates flawlessly, is very energy efficient and there is no sign that the Albert Air crew did any work in my home...the system is a perfect integration with the original design of my house. They also corrected a poorly installed system at another house for me. Trust them and you will not be dissapointed with their work. read more

What a wonderful experience having my new air conditioner purchased and installed by Albert Air. I can't give this company enough accolades for their professionalism, politeness, respect for me and my home, and their product knowledge. They are competitively priced and they will be my HVAC service company forever. Thank you to Nick and his entire crew. This is a FIVE STAR company all the way. read more

I hired Albert Air to replace my heating and AC system. They did a great job from start to finish. They showed up on time, got the job done in one day, were very clean, very polite and took attention to detail. They even were able to add another vent to my upstairs master bedroom so it finally comfortable. My new system is quieter and has saved me a lot of money on my electric bill. Nick, Gilbert, Lenny and Luis were great to work with. I highly recommend Albert Air. (I even got few extra filters and their price was few thousand dollars less than other companies) read more

Great customer service and expert knowledge with HVAC. Technicians and staff were well skilled and suggested new more efficient cost effective HVAC unit. Albert Air introduced me to operate the unit via my smartphone. Overall, this new process has been very user friendly and has saved me money on my recent electrical bill. Highly recommend Albert Air for all HVAC customer concerns, service and installations. read more

I've used Albert Air in the past and they were great, but not this time. I called a week ago to get service on my unit, (needed freon), and they didn't have an opening for a week. Ok, no biggie I can wait. Well my appt was supposed to be from 8-12, however, the night before I get a voicemail message stating that they would be there between 12-4. I told the receptionist that wasn't going to work since I had to take a half-day off of work to be here for their original 4 hour window. No apologies, no trying to make it better. Totally uncaring attitude. I guess they have enough business that they don't need mine. I would give them one star for today's terrible customer service, but they were good in the past so I made it two. read more

Albert Air installed a new AC and heating system back in Dec 2017. The heating and AC units have worked very well and are happy with the performance. Bring on the hot weather so we can enjoy our new AC unit!! Thanks to Nick and his Team for performing a quick installation and checkout of the new system. The new system was up and running less the 8 hours!! Would definitely recommend Albert Air to all our family and friends. read more

Albert Air exceeded my expectations on every level of the project. I had Albert Air do an entire HVAC upgrade, including a full attic duct work replacement and the addition of three ceiling air registers. Nick Albert came out and began the project by making an assessment of my existing system. The three previous contractors simply looked at our old system and quoted a new system based on the technical specs of our existing compressor. Upon Nick's inspection, we found that the duct work was undersized for the compressor and the compressor was oversized for the layout and square footage of our home. Once Nick designed the proper system, he and his team showed up on time, were extremely clean, courteous and quiet. They spent a total of three days at our home. Each morning they showed up within the window of time they scheduled. They also laid down tarps to ensure our carpeting remained clean. At the end of each day, they cleaned up and left our home as they found it. Their installers are "company employees" who clearly model the values and customer respect attitude of their family-owned business. I received a total of three quotes. Albert Air was right in line with the cost of the other three contractors. I highly recommend Nick and Albert Air. read more

We had our Central Air and Heating installed about 10 years ago. With that said, we had to get our "Puron" (coolant) replenished every year. When we finally went to someone else, we found out that they had a huge leak on one of the pipes from the Puron. We were told that we shouldn't have ever needed Puron replenished, ever. So we contacted Albert Air for them to fix the problem and they were unable to do so (they came out 4 times) and told us that the leak is so slow that we would have to continue to have Puron pumped into our unit as we needed. They sent smoking, gross people to fix our issues and they couldn't fix the job they were sent to do! 4th company we went with actually fixed the leak and we have never needed to replenish the Puron - it took us 6 years to get it repaired! Now, if it was installed correctly, we would never have needed it. The other issue with them was that they came to install during Christmas Week - and we were told that they would be done in 3 days - before Christmas Eve. They couldn't finish the job and had to come back after New Years - they were done with a 3-day install in 2.5 weeks. AFTER they promised that they wouldn't do just that. We went with another company when we added another unit after our remodel and we are quite happy with their install. We had them service our previous 5 ton unit with our new 3.5 ton unit. read more

Thank you Albert Air!!! Good job! No hidden fees did what they said they would!!! Thank you John/service pro. I will use this COMPANY from now on!!! read more