I needed someone to come out quickly to look at my fridge that had stopped cooling. NaSh Appliance…read moreresponded quickly to my query on the Yelp app and they were the only service to be able to arrive that morning, plus I saw they had all 5-star reviews so I figured it was a good bet. Anton arrived within the specified timeframe and gave me a fair quote to work on the problem. When it wasn't what he expected to find, he reduced the price of the quote which shows you that he is very honest and I really appreciated that. He explained things as he went, took care with all the items he removed, and cleaned everything as he went along. In the end, the issue was fixed and my fridge is still working the next day. I would recommend Anton for his services! Plus, he has a keen eye for matryoshkas lol. Spasibo!

I was promised a free service call and diagnostic and that's exactly what I got! The technician…read moreshowed up during the 2 hour window as promised and diagnosed the problem pretty quickly. Unfortunately, my washers problem is not able to be repaired (it's an old, refurbished washer - so I was hoping I could squeak away with a small repair). Super friendly and reliable and would recommend Nash to anyone needing a diagnostic.

It has been such a delightful experience working with Chris . From the start, he has been very…read moreprofessional and knowledgeable not to mention patient too . I finally decided on my bathroom items after visiting him 3 times and every time he listened to my concerns and tried to give me the best advice . He had to change my order 3 times with a big smile on his face . Never saw a sign of frustration. I am excited to see the final project Thanks chris Rodriguez!!

My aunt and I visited Ferguson Home today to pick out several items for a home project, including…read morean oven range, dishwasher, sink, toilet, garbage disposal, and a few other fixtures. We had the pleasure of working with Suzanne Story, and I can honestly say the experience was outstanding. Suzanne's level of service, expertise, and product knowledge was absolutely top-notch. Every question we had--no matter how detailed--she answered with confidence and clarity. She guided us through all the options, helped us make the right choices for our needs, and made what could have been an overwhelming process feel easy and enjoyable. It's rare to come across someone so professional, patient, and genuinely helpful. Suzanne handled everything seamlessly, and we left feeling completely confident and very happy with our selections. If you're visiting Ferguson Home, I highly recommend asking for Suzanne Story. She truly goes above and beyond.

Fixed my thermador dishwasher! Did great job! Came same day…read moreI called I'm happy now!

Very quick response response time. Job was performed…read morequickly. Very thorough job done with the cleaning.

This location is always a miss, today I went in with my husband looking for ear buds and we asked…read morean associate for help and he said he would send someone over. He was just chatting with another associate, maybe he was busy so I just shrugged it off. We waited and nobody came. A couple minutes later and he's helping someone else. We ended up waiting a little longer and nobody came. We ended up leaving without purchasing anything. This isn't the first time this has happened, so disappointing...

Josh was a godsend! He is an expert on recording mics and helped me make an informed decision about…read morewhich Rode wireless mic set to go with. He also took time to show me other suggestions and to help me make the most of my new equipment. Friendly, knowledgeable, efficient, and genuinely happy to help - what more could one ask for?

Awesome showroom. Super helpful staff with deep knowledge on their product. Makes it extremely easy…read moreto pick the right appliances for your project

We visited around noon on Saturday and were disappointed with the customer service experience here…read more We were walk-ins, so I understand consultants may have scheduled appointments and limited availability. However, for a high-end appliance store, I expected a much more professional and welcoming atmosphere from the moment we arrived. The receptionist appeared far more interested in scrolling through social media on her phone than acknowledging or assisting customers. Even a simple greeting or explanation about wait times would have gone a long way. First impressions matter, especially in a luxury retail environment where customer service should be a top priority. I would highly recommend additional training for front desk staff on professionalism, attentiveness, and customer interaction. Edit to add response to the business: To clarify, this visit did take place at the Costa Mesa showroom on Saturday around noon. We were walk-ins and completely understand that scheduled appointments may take priority. My concern was less about availability and more about the lack of acknowledgment and professionalism. I appreciate you taking the time to reply publicly, but I was surprised by the comment regarding not having record of our visit, especially since we were not checking in for an appointment, nor were we asked to leave any information as we were barely acknowledged by your receptionist. My review was simply intended to provide honest feedback about the customer experience we encountered.

Amazing service! Lamberto always goes above and beyond. This company is honest and reliable. They…read moredon't ever try to take advantage of anyone. They are so helpful and realistic in letting you know what is worth fixing and what they recommend replacing. They are courteous and clean, and I highly recommend them!!

I cannot say enough wonderful things about this company. My…read morewashing machine is leaking and they were able to come out on a Sunday in 2 hrs. And now sadly my dryer just broke and the owner is coming over after calling and trying to walk me through attempting to fix it over the phone I've used them for years and have NEVER been disappointed. A++++ rating for sure!!!

Josh has always been my go-to when my machinery needs some TLC. Running Airbnb and rental income…read moreproperties, you know how critical it is to get things fixed fast -- and Josh always shows up with a smile on his face and his tool belt ready to go. His positive energy and straightforward approach, combined with his deep knowledge and honesty, simply can't be beat. I can't recommend him highly enough. Don't replace it, repair it. Your pocketbook and the landfill will thank you many times over.. Cheers Daddy o.

Joshua answered the phone on the third ring....I simply found him on YELP. I gave him a little…read moreinformation, Sent a picture and said Vistor would be out the next day....arrival 10 - 11 ...Victor showed up. brought the part ....install and clean up....just the way it should be done....Victor calibrated the washer ...ran a test load...and now all is good...don't hesitate to call Aplce.

I'm not sure why this location has several bad reviews. I went yesterday, on Mother's Day, to get a…read morenew computer and printer, and everyone was super helpful and attentive. I needed a very basic all in one computer and 3 in 1 printer. As soon as I arrived I was immediately greeted by the lovely Matthew who was wearing an HP badge and said "I'm The Printer Guy but I'm also a huge nerd so I can help you!". And he did. 30 min later I walked out with exactly what I needed. No upsell, no pushing extras, just a very affordable all in one to serve my at home needs. Issac, the cashier was also super helpful and friendly, he went to the back to locate the model I needed. So I'm not sure why all the hate. These reviews almost scared me away, I'm glad I went anyway. Don't be worried, my experience was 10/10.

We ordered 2 wine refrigerators 3 weeks ago that were due for delivery on May 11. I received a call…read moretoday from someone who clearly has no idea what customer service is and they told me they me delivery I was expecting in 2 days was being pushed out 2 weeks because the manufacturer just shipped the unit. So we are getting one refrigerator on Monday and the other one in 2 weeks.... They of course had no idea what went wrong or why they are telling me about this 48 hours before I am getting f my complete delivery. The worst part is they clearly don't care because they have no idea what customer service means and it's truly very unfortunate because they don't know how to take care and support their customers. Plus they will never respond to this review due to there lack off concern for the customer....