I loved the fast service, great prices, and overall efficiency. My refrigerator was delivered while I was at work, and my daughter was home to receive it. She told me the two guys who delivered the refrigerator were very kind and professional. Everything went smoothly, and I really appreciated how easy the whole process was. I would definitely recommend this place to anyone looking for last-minute appliances. The service is amazing! Fit perfectly in my kitchen read more

In The Kitchen Appliances - Refrigerator. - Appliances Near Me - Santa Ana, California

I just got my GE fridge installed by Ross from In The Kitchen Appliance and extremely happy with it and the service Ross and crew provided. I was looking for a very specific fridge that was hard to find at retail locations and stumbled upon a listing on Craigslist. I looked up the company and gave them a call. I was able to see the fridge at their warehouse in Santa Ana and have it delivered the next day! Ross and team were in constant communication and on time with the installation (they hauled away my old fridge as well). Honestly, the whole experience was stress free and I got a bargain on my Fridge. I'm really happy with the service I received. Will use them again next time I need a new appliance! read more

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HIGHLY Recommend Ross at In The Kitchen & Repair He was courteous and arrived promptly to install my sub zero refrigerator. Highly recommend Ross for your Appliances. read more

In The Kitchen Appliances - WONDERFUL REFRIGERATOR - Appliances Near Me - Santa Ana, California

We had a great experience purchasing a Wolf range from Ross! He was incredibly professional, communicative, and very knowledgeable through the whole process. He was also really helpful with finding some replacement parts for us. Overall a 10/10 experience, and I would definitely purchase more high-end appliances from here! read more

In The Kitchen Appliances - Appliances Near Me - Santa Ana, California

Ross was great and very easy to work with. He was reliable, communicative, and very fair with the sale price and flexible with the delivery date. Coordinating the sale and delivery was smooth and hassle-free--he was always available and quick to respond. On delivery day, both Ross and Armando did an excellent job. They moved the fridge up to my second-floor apartment efficiently and with great care. Overall, it was a seamless experience from start to finish. Highly recommend! read more

If you're looking for high end kitchen appliances this is the place to come buy your kitchen toys. Come and see Ross, he's honest and is super friendly. We purchased a 48' Wolf gas/electric range about 3 months ago. We had mentioned to Ross we were having our home remodeled and he was very kind in keeping our purchase until we were ready. Today was delivery day and our new toy was installed with care. Making sure our floors didn't get scratched or our walls damaged. We'll be back to this spot. A positive outcome, thanks Ross! read more

Ross is great! Showed up when he said he would, with the stove he said he had! Love the oven! When I broke my stove, he took my call on a Saturday afternoon and got someone here to fix it for me! I am in NV he is in CA! Cannot say enough about how great it is to work with Ross. I found him on Facebook marketplace and I was rather concerned about buying a multi-thousand $$ range sight unseen. The transaction went really well. read more

In The Kitchen Appliances - Dual-fuel 30" Viking range - Appliances Near Me - Santa Ana, California

Service was super fast and same day, reliable and easy to work with Ross. Very professional and doesn't hassle you on pricing and delivery. read more

In The Kitchen Appliances - Great service. Super easy to work with. Ross is friendly, professional and delivers same day. Great pricing as well - Appliances Near Me - Santa Ana, California

Messaged them on OfferUp and the owner responded and said he could deliver next day in working order and he delivered even though it meant that he had to deliver it on Sat night. Washer and dryer were in good working order and Ross the owner was super communicative about where he was and when I could expect delivery. There is some peace of mind with a 90 day warranty. Will report back if there are any issues but so far so good. Would buy from them again! read more

In The Kitchen Appliances - Washer and dryer - Appliances Near Me - Santa Ana, California

Thank you Ross! We love our purchase and had a great experience from you and your team! My husband and I are very happy with the refrigerator and will definitely be return customers. We were looking for a refrigerator for months and we finally found this one and it was perfect. Buying it was a smooth and drama free process! Ross is very personable and made the whole experience easy. Ross really went above and beyond and we are so grateful. read more

In The Kitchen Appliances - Viking Refrigerator & Freezer - Appliances Near Me - Santa Ana, California

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The washer and dryer are as described--perfext condition and work great. Delivery was perfect and he went above and beyond-- came fast. Installed and was very friendly and kind. Loved doing business with him! read more

In The Kitchen Appliances - Washer and dryer! - Appliances Near Me - Santa Ana, California

I love my purchase. I was greeted by Ross in the store. He offered extensive knowledge into refrigerators and types. I settled with the SubZero. Very happy with the purchase. Ross gave me a piece of mind after service to reassuring me that I am in great hands. read more

In The Kitchen Appliances - My SubZero installed - Appliances Near Me - Santa Ana, California

My man Ross came through when every other place was closed, I moved in Saturday he had my fridge up and running Sunday delivered and installed... Great service and awesome customer service. Warranty is also a bonus. Glad I made the right choice! Fridge is running cold and no complaints. read more

I'm not sure why there are so many great reviews for this business, totally fooled me!Unfortunately, I would never recommend anyone buy appliances here. At first everything was great. I needed a fridge so my friend found an ad on Facebook marketplace for me. They had a fridge that would fit in my apartment, so I was texting with someone to schedule and they came out promptly; took my broken fridge and gave a 90 day warranty. Fantastic! I plugged in the fridge in the time frame Ross recommended, freezer got super cold right away but the fridge took a little more time than I was expecting Within 8 days of delivery, the fridge was no longer cooling at all. I reached out to Ross that Saturday to see if he could come fix it, he said he'd call me Monday to schedule but that he probably wouldn't be able to come until Tuesday or Wednesday. He didn't contact me until Thursday!! He apologized and said things have been hectic. I let him know my husband replaced the fan (while we were waiting to hear from him because we thought he ghosted us!!) which seemed to fix the issue and he offered to send another. A week later the fridge was having issues cooling again so I reached out, kindly declined his offer to send a fan and told him I need his help and heard nothing for 3 days. He said he'd call in a few minutes and never called. I don't know if he is just in over his head with business but I have been treated in an extremely unprofessional way, have a malfunctioning fridge still and an absolutely meaningless warranty. Save yourself the trouble and buy somewhere else. read more

Ross, I just wanted to thank you for all of the advice and guidance that you provided to my husband and I as we selected appliances for our kitchen renovation. You very patiently explained the pros and cons of the various makes and models available and your in-depth knowledge was invaluable. We particularly appreciated your practical approach, really taking the time to find our what our needs were so that you could suggest the right products. We shopped at other appliance stores but found that none could match the level of service that you provided. Once the order was placed, You were always responsive to our requests for specifications and you were willing to go to great lengths to be sure everything went smoothly. You helped make a time consuming and difficult process much easier for us and we will heartily recommend your store to our friends considering appliance purchases. read more

Great service and a great price! We were fortunate to have found this place that had the exact fridge we needed Ross and his team was very helpful and install the fridge with no issues. read more

Ross is the best appliance person in the OC with great deals with new and used appliances he will work with you on what you're looking for I highly recommend him great person with a great attitude. read more

In The Kitchen Appliances - Refrigerator - Appliances Near Me - Santa Ana, California

Bait and switch artists. I was dealing with an associate on a used item and when it got time to pull the trigger I was told the item was suddenly no longer available. I could possibly understand that but I later saw the same item listed again. When I asked why it still showed available I was told they leave old items as a "sales tactic" as they have other items for sale. If that isn't bait and switch then I don't know what is. read more

Ross hooked it up w a Viking range and tracked down a matching dishwasher for my rental!! Solid guy!

Picked up dual kitchen aid fridges, he came out, installed them and made quick work of installation! Very happy!

Ross, Thank you so much for the great customer service. You helped me select the perfect refrigerator at such an affordable price. Delivery was quick and easy. I'm very happy with my purchase I will definitely recommend this place ask for Ross he's very friendly and helpful. Thank you! read more

Paid a significant ammount of money for a used fridge which lasted less than 6 months. Dissapointed and can't recommend.

Ross, very professional has amazing appliances and amazing prices. I am a high-end general contractor and was paying outrageous inflated prices until I met Ross. He has a large variety appliances from mid grade to high end to meet every customers budget. I will continue using Ross, on all my projects. I highly recommend his company. Thank you, Ross! Tim A RCD read more

They providing a amazing service! And right away they found the problem with my fridge and dryer! I highly recommend them... Very polite and so friendly. read more

Very quick to respond. Same day delivery and set up. Happy team and easy to work with. We got a 48 inch range. Happy to have found this place. read more

Ross was a delight to work with: knowledgeable, honest and straight forward. Highly recommend!

The best experience buying a Viking fridge from Ross and his team. When an issue arose Ross had his service man fixing the small problem within 24-hours. We cannot praise this company enough!!! Highly recommend read more