Tony is fantastic! He is very helpful and informative, and we have been very satisfied with his…read morework.

Once again I gave a call to Tony, this time as our 17 year old washing machine was trying to give…read moreup the ghost. On short notice he was here and put in the fix. Others say that it was old and buy a new one. As "they don't make them like this anymore" I didn't want something new that was going to die in 2 years plus those same ones that say just buy a new one don't offer to give you the money or trying to sell you one. Always try Tony first, has a diagnostic fee and fair prices. Well done!!

I bought a used electric smooth-top range from them 11 years. They delivered it, gave me a good…read moreprice, and a warranty. Eleven years later it's still going strong.

Dealing with Alberto's is night and day from doing business with the big box stores. I won't go…read moreinto the nightmare I had with one of the box stores. But Alberto's has been a DREAM. They answer the phone! You talk with a human! And they are all so very hospitable and helpful. They even hooked up the washer I was looking at so I could see how quiet it was. Wow! Delivery, the same. Very helpful hints given about monthly cleaning of the machine that I'd never heard of before. So far, I could not be happier with the service from Alberto's. Not to mention, I paid half of what I had paid for at the big store (got my money back from the big store).

While the major portion of our bathroom remodel is officially complete, we did decide to make some…read moresmall changes. We swapped out our existing chrome faucets for gold hardware, and the difference is night and day. The previous faucets had a very sleek, almost Star Trek-ish look (a fun nod to my hubby, who is a serious sci‑fi fan), but they no longer fit the direction the bathroom was taking. Once the rest of the space came together, it was clear the chrome felt out of place. The new gold faucets align beautifully with the overall design and add warmth and elegance to the room. They tie everything together in a way the chrome simply couldn't. What felt like a small change ended up making a big visual impact, elevating the finished space and giving it a more cohesive, intentional look. If you're on the fence about switching hardware finishes, this is proof that even after the "big" remodel work is done, thoughtful finishing touches can truly transform the final result. The faucets were priced competitively. Many thanks to folks at Tri-Supply!

They tried harder. Try-Supply has been in contact multiple times since the day of posting the prior…read morereview, and they just replaced the defective part for holding the grill cover. What took so long was figuring out and getting the correct part from Whirlpool/KitchenAid. Try-Supply has been nothing but apologetic about our experience. So much so and they've tried so hard that they would again be our first for buying new appliances. I don't know what went wrong before, but their recovery has been great. Thank you for caring and getting it done!

I was directed to Appliances Now from Jason at Harway Appliances. If you need appliances literally…read moreNOW, this is the place! I could have not been happier with the entire process. I had a brand new washer, dryer and refrigerator delivered in just 2 days. Blair was extremely helpful from start to finish and delivery couldn't have been smoother. ALSO, my delivery window was short (grateful to not have it be 8-5!) and they called 30 minutes out. They did not damage my walls and they cleaned up. Skip the box stores and shop local!

Very happy with the new LG refrigerator we bought from Appliances Now! But even more impressed by…read moredelivery and installation. Farbod and Steven tried several different ways to wrestle the fridge down our narrow stairs (with 90-degree turn), finally had to take it apart and reassemble it in our kitchen. The whole time they were apologetic, cheerful and determined to get it done. Superb dedication to customer service - much appreciated.

Took my money for parts he was supposed to order and labor but never returned to do the work…read more One excuse after another. Never got my money back either. $140.

Ron's Appliance responded online very quickly to my initial requests. His questions and…read morestraightforward responses were concise. Ultimately he discovered that a replacement would likely be better than the cost of repairing with unavailable new parts. No actual work performed but my interaction with him does encourage me to do business with him in the future.

Our GE washing machine stopped in the middle of a cycle. I did my own research, watched YouTube…read morevideos and even called GE Help Line directly (no help there). Called Four Needs and started planning to visit Lowe's to buy a new washing machine. Made the call on Thursday evening and on Homero arrived Friday morning. Within 15 minutes he determined there was a clogged drain pipe (I had checked the drain yesterday, per YouTube). A small sock had gotten sucked in. He was able to suck the water out of the machine, unclog the drain and I was washing the next load. $150 - and didn't need a new machine! Homero is the best! Thank you!

I had an excellent experience with Four Needs. From start to finish, Carlo's communication was…read moretop-notch -- a rarity with many companies I've dealt with recently. On the repair side, Roger was outstanding. You could immediately tell he's incredibly mechanically inclined. Even though he'd never worked on our specific brand and model of range hood, he quickly figured out how to disassemble it and install the new motor -- something that would have taken me far longer to troubleshoot on my own and hours watching YouTube Videos. He worked efficiently and made a point to clean up after the repair, which I really appreciated. Four Needs has earned a permanent spot at the top of my list for future appliance repairs.

PROS: (1) Some of…read morethe deals are great. (2) 3 month warranty (3) Warranty actually works, at least for me. I've called, they came quickly. (4) They also repair for hire even if you didn't buy from them. CONS: (1) Prices not marked anywhere. You have to ask about the price for each and every unit on the floor. (2) Some units are overpriced. It's up to you to figure out whether the price is right. Help figuring: Figure a new appliance will last about 12 years. If it costs $500 new, that's $42 per year of life. So an appliance that's 7 years old should be worth 5 x $42 = $210. But the 7-year-old fridges I saw at 3PA that would be $500 new are priced around $300, and are all banged up, and come with only a 3mo. warranty vs. 1Y new. So, those fridges weren't a good deal, at least when I went, but the price on the range I bought was fantastic. YMMV.

I bought a washer and dryer and gave them an additional dryer for them to repair and resell about 3…read moreyears ago. 4 weeks ago the dryer shorted out (would run but not heat) I called them to come repair and PAID repair fee. Repair man said it was because it was tucked too close to the wall and melted t something/caused a short 2 weeks ago the dryer went out again, repair man said it was due to not cleaning lint trap (we clean lint trap all the time) he repaired,I PAID additional repair fee, it worked for 2 cycles, same problem. (Cost of repairs alone is already more than I paid for the dryer) I called and asked that they replace the dryer because clearly there was something else going on and I have already paid the cost of a replacement dryer. Manager said he would talk to the boss and they agreed to replace. After the delivery and replacement the delivery guy returns and says we owe $75 for the replacement. This wasn't told to us in advance and I had already paid more than enough to have a working dryer. Will not be using again. They had a repeat customer that would have continued using them. Now they don't have a customer at all.

This appliance repair shop is the best. I think the technician's name is Ryan. In any case he was…read moresuper knowledgeable and helpful in letting me know my washer was toast and would be best to replace instead of repairing it. My washer was under warranty and I appreciate him being candid with me and not trying to sell me on an expensive repair. I called and he came out the next day and submitted the claim for me to get it worked out. They have in stock a bunch of parts, so if you're fortunate to need a replacement part, they may have it immediately and you won't have to wait for it to be ordered. I've also used them for other appliances and every time I've been very satisfied. They're efficient and skilled and it's a small shop, so you talk to a real person and a short turnaround for a service appointment.

Ryan diagnosed our washer's problem and ordered the necessary part. The part arrived and was…read moreinstalled 4 days later. The repair cost was much less than a replacement. Ryan is a friendly guy and very experienced in appliance repair. We have used All Appliance Parts in the past and will do so again for any future appliance repairs. Highly recommend.

*Update* I was contacted by the dispatcher and manager(?) and they admitted there was a lack of…read morecommunication. We all make mistakes and I was glad to hear that they stepped up by admitting there was fault. My part came in, they got installed and did a good job. I will use their services again* So far, not impressed. Received a text from tech that they were on their way to my job, replied with thumbs up. Hour and 15 min. later, I called office to ask about the delay...they said they would contact tech. Got a text back saying that tech was on the way. Showed up hour+ later. Could not "fix" icemaker, need to order part. Sent me quote, I approved quote 4 days ago, haven't heard any response. Communication is key, have not experienced that. I am a real estate broker

***Update*** I failed to mention the best part of our…read moreexperience. We contacted them on a Saturday morning, and they were able to visit us the same day. That exceeded my expectations. Unfortunately, we have had a lot of difficulties with our Samsung washer and dryer and have had to have both repaired, several times, over the past 4-5 years. A few months ago, Greentek repaired our dryer, and most recently, they came out to assess a persistent annoying problem we've had with our washer. Greentek advised us the cost to repair the washer was higher than what we wanted to pay. (The amount of the repair and the amount we put into repairing it in the past was going to exceed the cost of a new washer.) So, we declined to have Greentek repair the washer and decided to buy a new washer. (Not a Samsung!) Both experiences were positive and we have no complaints with Greentek. They are prompt, professional, offer reasonable prices and do everything as agreed. Call them.

ArtiFix was prompt, friendly, and helpful when I contacted them about a problem with the spin cycle…read moreon my washer. After diagnosing the problem, they were back the next day to fix it and the cost was exactly as quoted. I went from thinking I needed to shop for a new washer to getting a nicely priced fix. I will definitely contact them with any repair issues in the future.

Called Artifix expecting to schedule a repair, but instead he took the time to walk me through…read morediagnostics over the phone for free. Based on what I described, he pointed me toward a likely control board issue and suggested ordering the part first -- and returning it if that wasn't the fix. No pressure, no upsell, just straight, practical advice. That alone saved me a service fee and a lot of guesswork. Hard to find that kind of honesty. I'll be calling him if I need service.