If I could give more than 5 stars, I absolutely would! This isn't just a cobbler , he is a true…read moreshoe surgeon and artist. I brought in a pair of vintage Harley Davidson leather boots that I love but knew would be a challenge for anyone to work on. Not only did he flawlessly install zippers (no easy feat on old, delicate leather!), but he also used jewelry clasps to elegantly attach the decorative chain detail. The result is seamless, sturdy, and stunning. His craftsmanship, attention to detail, and creative problem-solving are on another level. You can tell he takes real pride in his work. I'm beyond impressed and grateful to have found someone who treats every pair of shoes like a masterpiece. Highly recommend! Shout out to Arthur on the Upper east side.

Avoid. Extremely rude. No skills. And on top of that he…read morerefused to give me my money back for work that he didn't do. He wasn't capable of fixing a strap issue on a brand new pair of shoes i took there, and he kept my shoes for two months!! He damaged the one shoe, and two months later he gave me back the shoes but not my money.

This is my neighborhood go to for any watch batteries or strap adjustments. Great, fast, reasonably…read moreprice service and the owner is always very helpful and friendly. I once brought in a quartz omega that wasn't running well and he gave me the advice on winding and it worked! If you need a battery replaced or a strap repaired, this is your first stop!

George helped me out by sizing me for a ring free of charge. I did not have to wait to be assisted…read moreand I appreciate the help!

Had my watch link adjusted to fit my wrist and it took no more than 5-10 minutes to be done. Very…read morenice place and definitely recommend!

If you have old jewelry that needs repair or new jewelry that the clasp broke or something became…read moreloose, or a watch that needs anything from a new battery to new insides, this is the place to go. They do a really nice job and if you're not happy with the repair, they will try to make it better. The prices are what they are; more importantly you'll be able to wear that necklace, bracelet or ring that's been sitting in your draw looking sad and lonely! They also sell previously owned jewelry as well as silver items, some of which is really beautiful. Not open on Saturdays.

I brought in a Movado and a Raymond Weil. He changed the…read morebatteries while I waited. He was so nice also, what a pleasure to deal with him! Great value, very reasonable, fabulous service. I highly recommend this business.

Albert did a great job on the watch repair I needed -- replaced the battery and even reset the time…read moreand date in under 30 mins. Super nice as well.

I read reviews before coming here since I was looking for a place to fix a bead bracelet I have…read more And this spot popped up and had a great rating. So I stopped in. When I dropped it off had to waite only an hour, I was expecting to pick it up in a few days and it was only 20.00! I was expecting it to be 40+. I will be back here if I have more jewelry to fix and will spread word about this place if anyone on Upper East is looking to have jewelry fixed.

Was quoted over $150 to repair a necklace for my wife at a high-end jewelry store which will remain…read morenameless. Fixed here in five minutes for $10. Nice guy, cannot recommend highly enough.

I called in advance to get pricing on a few watches as they all need to get the battery replaced…read more Each watch was $15 and they did it very fast. This is also a barber shop which confused me at first but as l my as the service was quick I didn't care. I will return for any other watch repairs.

Total amateurs. Don't even bother with this barbershop that pretends to also be a "watch repair…read moreshop". They have literally a shelf on the right side of the entrance. THAT is "84st Watch and jewelry Repair" as listed in Google. What a joke. Not only did he try to overcharge me (by grossly exaggerating the amount of time he worked on my watch by 12X- his claim of 4 hours versus professional opinion that estimated "maybe 20 minutes"), he also stripped one of the screws of my watch as mentioned by other previous one star reviews. He also scratched the face of my watch. In addition young man who attempted to replace my watch band has a serious attitude. He tries to be a good con artist. I could see him pausing every time I asked him a question thinking of just the right answer. Not only is he not professional, but gets impatient if you ask him too many questions. This "repair" shop (barbershop) has a really seedy vibe like some cheap hole in the wall you'd see on 42nd street. The kid is a hyped up, impatient, amateur and nowhere near the kind of professionalism needed to do a job like this. Instead I went to "Alex Jewelry" at 1435 Lexington Avenue between 93rd and 94th Street. It's a real jewelry store with professional people who care about helping you. An absolute pleasure! GO THERE instead and don't waste your time with this joke of a "repair" shop that is just a low end tacky barbershop.

I brought a vintage Celine bag that needed a strap repair and two well loved flats that needed to…read morebe resoled. The pricing was fantastic compared to what I got from other cobblers in the neighborhood and the turnaround was fast. Service is friendly and approachable. They did a fantastic job - the new soles (vibram) and heels look amazing and they even patched up scuffs on the leather! My bag is also good as new. 10/10 would recommend. I'm coming back!

The service here is unbeatable. I brought a pair of boots with a mysterious stain and they worked…read moretirelessly to remove it. Tons of work put in for an incredibly low price and a great result. I recommend them for any similar needs.

Alex is so nice. Went there to fix a couple of items. Quick service and had a nice conversation…read morethe entire time I was there. bonus for dog lovers: there is a very cute and super friendly dog there who loves getting pets. Added to my enjoyable visit. If you are in the neighborhood and need any jewelry fixed, cannot recommend this place enough!

I find Alex's is great for jewelry cleaning and repair. I don't purchase jewelry these days. I do…read morehave a few cherished pieces. I have a necklace that needs repair. I'm hoping I can get out soon. One good thing about cancer and chemo; I recently started swelling more in my hands. My rings finally fit without worry that they will slide off! SEE there's a bright side to everything. Thanks Alex, please stay in business I'll be back.

Place is great, took a pair of wallabees that had a stain that I thought was never going to come…read moreout. Fortunately, my guy got it for me and in a timely manner!

Alex did an exceptional job doing two crocodile bags re lining to perfection. Fair price. Great…read moreattitude. Fast turnaround. Going back to him for my shoes and other hand bag repairs.

Killed my watch! Charged $25 (!) to change the battery on my Casio G-Shock, and the first swim I…read morehad afterwards, the watch - which has had several such battery changes - died, as he must have failed to reseal it properly after changing the battery.

I had three pairs of dress shoes in need of repair. My yellow dress shoes had worn-out soles and…read moredamaged heels that needed replacement. One pair of black dress shoes had a worn-down heel edge, while the other had a detached welt that required repair. I had a wonderful experience working with the owner, Arnold, and the shoe expert, Felipe. From the images I provided showing the shoes before and after the repairs, they quickly assessed the necessary work and skillfully restored my shoes. They replaced the heels on both my yellow and black dress shoes, repaired the sole of my yellow shoes, and expertly reattached the welt on my second pair of black dress shoes. The entire process was incredibly fast--everything was completed in just two days! The shop's location is perfect, right next to the subway station entrance, making it easy to drop off your shoes before or after work at your convenience. The quality of their craftsmanship exceeded my expectations, and I highly recommend their services to anyone in need of shoe repairs. I chose this shop after reading a review from a long-time customer who has trusted Arnold for over ten years, and now I understand why. Excellent craftsmanship and outstanding service!