My friend requested this nail salon because it's owned by one of the member of The Real Housewives of Miami? Anyways, we had reservations as a group of three for a bachelorette party. We were greeted and that was about it. We weren't really seated together. No drinks offered. Their nail color was also dated and limited. The salon is just old.. felt dirty. My nail person in particular was an older lady and she was horrible. She barely listened to what I wanted and just suggested what she thought was "right". I gave up then. She was also complaining about doing my nails. It felt like she was rushing and trying to keep up with the other nail lady. She was still behind. My nails looked horrible and they're already breaking. I have thick nails btw and this never happens! Please don't go here. It's not worth it.. read more

Alexia + Frankie´s Beauty Bar - Nail Salons Near Me - Surfside, Florida

My 10 year old niece does nails better than this place! For starters, I walked in not bleeding. I left with blood all in my cuticle. I made an appointment for a deluxe mani and pedi. When I arrived the tech was ready to take me. She did the pedicure first. The message was great and she didn't over exfoliate. She did cut my pinky toe though. It's been very sensitive since and she filed all my nails diagonally angled, instead of straight across. Also, she put on my flip flops after painting my toes, which is tricky and more likely to ruin the polish. She was lucky I was helping her a lot with putting it on. I even asked her to put them on before painting and she said no. Then on to the manicure. What a nightmare! Earlier that day I had a loose cuticle I pulled off. It was visible, but never bled and didn't hurt. She attacked my cuticles, maybe too much. She made my middle finger bleed badly. At first she tried to hide it, but couldn't much longer, so she started asking me if I bit my cuticle. I told her I pulled it off earlier and she said that's why it's bleeding. She really didn't want to feel responsible for making me bleed...so much. She tried everything. Applying pressure to the finger, dipping her finger in the water then on my bloody finger, then she eventually put my bloody finger back in the water bowl for 10 minutes. It never stopped bleeding, even as she was painting. In fact, the color of the water changed to a red tint. She became upset and frustrated despite the fact I was calm and expected this because she was rough. She was on the phone very often during the services. Told me I don't have a boyfriend because I don't get my nails done often enough. She said I needed new sandals because men immediately look at my toes and shoes. Not to mention this was THE WORST PAINT JOB OF MY LIFE! I mean just awful and rushed. They closed at 7 and she ran out the door at 6:35, with me still at her station in front of the fan. She was so unprofessional. Also, there was a gentleman there (maybe Frankie) who kept talking to me during my services...like constantly. He was nice in the beginning with offering water, but then he wanted to offer me starbursts, ask me to pick a hand which contained starbursts, he asked me my age, and so on. The best part about this place is that is it clean, cute, and well maintained. I saw the technicians and Alexia cleaning and organizing a lot! The worst part about this experience was the cost! I paid $40 for the deluxe mani, $60 for the deluxe pedi, and $18 in tip. $118 to be butchered, bothered, and insulted! read more

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Cute little place on the beach with good service without the attitude. I have had blow outs there as well as manicures and pedicures...all pleasurable. They are pretty good with sticking to your appointment time which is refreshing, especially in south Florida. read more

Impeccable service my lady took her time in my feet and actually listened when I told her about my issues with my feet. She was careful made my gremlin toes shine like no other. This nail salon was clean and affordable for the quality given. read more

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went here because i'm a fan of Alexia on RHOM. I brought my friend here for her birthday and we were both less than thrilled with the services. nothing was added to the water and the vibe was just off. the manicure station i was at could have definitely used some dusting off as well the worst part is Odalys cut 4 of my cuticles, one of which wouldn't stop bleeding for several hours. i was offered a free complimentary manicure but will not be returning so it's useless. if you're a fan of RHOM, please skip going here. the decor is cute but there are so many better places you can go nearby! read more

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Made my appointment with the amazing receptionist She helped me choose a color once I got there and sat me down with my manicurist. Good setting & atmosphere Loved the change with the flamingo walls. You can also get your lashes & hair done. Highly recommend read more

Alexia + Frankie´s Beauty Bar - Nail Design - Nail Salons Near Me - Surfside, Florida

We were suppose to go to the nail salon down the street but came to this one instead because of how it looked. Service impeccable , great location, good prices! I recommend read more

Alexia + Frankie´s Beauty Bar - Nail Salons Near Me - Surfside, Florida

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I don't ever leave reviews, I downloaded the app just to leave this. I got my nails done, they looked AMAZING. Unfortunately they only lasted 4 days until my nails started falling off. Paid 120 for the manicure and 55 for pedicure. Pedicure was great, 3 weeks later still no complaints. I called 6 days after because three of my nails fell off, they told me I had to wait an additional 3 days until the nail tech is in. By that time 7 nails have fallen off. Decided it wasn't worth going back in just to have have all my nails fall off again a week later. Super bummed, total waste of time and money read more

Alexia + Frankie´s Beauty Bar - 20 minutes after I left the nail salon - Nail Salons Near Me - Surfside, Florida

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I was amazed about the quick service and the client help! I had an amazing experience and don't let the bad reviews fool you! Great place to go and will definitely be coming back! read more

Alexia + Frankie´s Beauty Bar - Nail Salons Near Me - Surfside, Florida

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I wish I could give 0 stars for this review. I had a manicure and pedicure appointment on February 2, 2023. My appointment was with Kira Reyes. I was in a hurry on that day because I had dinner plans. I was charged $68 dollars when it's normally $60. I had a broken nail so I thought that might have been the reason for the difference in price. I thought a bit pricey but went on. When I was at dinner only a few hours after my manicure my friend says what happened to your finger? I look and the polish was literally coming off my finger nail. I tried calling the salon to let them know what had happened and I wasn't able to get in touch with them. I made an appointment for Friday February 3, 2023 to fix the nail and the polish. I received a call from Liz who works at the salon and I explained what had happened and that I was going to come in to have it fixed. The traffic was beyond horrible and it took me almost 2 hours to travel 6 miles from Aventura to the salon. Kira supposedly waited for 25 minutes and left. I don't blame her. I kept in touch with Liz as to the traffic updates and she was very kind to tell me to come in and that she would fix my nail. Liz repaired the broken nail and re-polished it. I asked Liz about the $68 dollar charge. she looked it up and said the charge was for callus removal. Liz asked me if Kira had told me about the additional charge, to which I answered No. When I was getting my pedicure she pulled out a foot rasp pedicure file and I said I didn't want to use that. Every time I have gotten a pedicure I have brought my own foot file. Kira proceeded to tell me that wouldn't work and used her tool but never did she say there was an additional charge. Liz explained to me that telling the client was the protocol in their salon. In my case the protocol wasn't followed. On that Friday 2/3/23 I went ahead and made a manicure appointment with Liz for Saturday 2/18/23. On Saturday I arrived for my manicure and I was approached by Kira with an attitude saying I need to have a word with you when Mariana the resection it's arrives, to which I replied that would be fine. When I finished my manicure I proceeded to the desk to pay and Kira came over and started attacking me about what had occurred with my pedicure on February 2, she raised her voice, was very rude, unprofessional and accusatory. I have never been treated in such a disrespectful manner by an employee of a service provider. I will have you know people were in the salon listening to this and it was very embarrassing. Kira stated I didn't charge you to repair your nail and I don't need your $8 dollars. She obviously did because she charged me. The nail repair that I wasn't charged for that didn't even last a few hours. I was in a hurry because I needed to go to work. She then said don't ever make an appointment with me again. After this incident I would NEVER go to her even if the was the last manicurist on the planet. Kira unfortunately has a very nasty disposition. She also said NOBODY here wants to take care of you. I've never had any issues with any of the other of the lovely ladies that work there i.e. Mariana the receptionist, Maite Sanchez, Pilar Poso, or Marleny Ramirez. All of them have been very nice and extremely professional and so pleasant to deal with. I'm beyond upset and disgusted for Kira to have said this to me. I'm sure if the owner Alexia Echevarria had been present Kira wouldn't have displayed her bullying and disrespectful treatment of me a client of the salon. Kira Reyes' behavior is completely unacceptable. I have pictures that I have attached. I would appreciate a call from Alexia when she is able to do so. Buyer beware with Kira Reyes as your nail tech! read more

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The worst experience ever. Never again. Poor customer service, the nail tech was combative and talked in Spanish about me. Not knowing I Understand Spanish. Never again. read more

This is the second time I have gone here. The girls who work here are very nice but both times I have gone I've had awful experiences. The first time I went was 2 weeks ago and the girl damaged my nail beds because in a regular manicure she was scraping so hard. The second time the mani and pedi themselves were fine but the polish job was awful. I had to go home and repaint them. It's a shame because the place Is really nice and close to home but it's too expensive to be so bad. read more

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I had the most wonderful time at Alexia + Frankie's Beauty Bar with the incredible Maite! I will recommend her to EVERYONE! She is definitely the best manicurist + pedicurist I have ever encountered and I have had a lot of mani/pedi's in my lifetime. Her attention to detail is impeccable and she is efficient, thorough, and courteous. I didn't know what color I wanted so Maite allowed me to pick a few out to see how they transferred to my nails, giving her expert opinion when asked. I then showed her a picture of a unique design that I wanted on my nails and she did it so beautifully!!! I left the salon feeling so happy with the finished product and very proud to show them off to everyone. My appointment lasted a little under two hours and I was so well taken care of during my time there that I didn't mind spending the amount that I did -- a little pricey than other salons but well worth the money in my opinion! The salon was clean and the staff was polite and accommodating considering how busy they were. This was such a great experience and I hope to have many more! read more

Some of the technicians are very nice, but it's not relaxing at all. The Mani/Pedi polishing and nail shaping are mediocre. It's pricey here in Miami is quite expensive than NYC. read more

Excellent customer service! Excellent experience! They took me as a walk in the first time , I needed desperately my manicure and they accommodate immediately an appointment for me , they always work with my schedule and always have availability! Beautiful salon spacious good ambiance, the nail techs Tania is my favorite I've known her for more than 14 years , she loves nails , Patty is Also excellent takes time and pays attention on details she makes sure your polish is perfect! She is a perfectionist. I'm always happy with my service here . Definitely recommend it. read more

Alexia + Frankie´s Beauty Bar - Red natural reg manicure by Patty - Nail Salons Near Me - Surfside, Florida

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I had a terrible experience at this business. The lady giving me a pedicure damaged my nail using an electric nail file/grinder to remove my gel nail polish. She was so busy gossiping about the owner and her reality TV show that she grinded a hole in the center of my nail. When I called her out on what she did, she blamed my toenails for being too thin. She then told me that she was going to use an acrylic powder to fix what she did. Then the acrylic cracked and further ruined my nail. read more

I didn't ask for much and i was expecting be a fair and square deal to say hey, I don't know to do what you want me to do so we will call it professionalism!!!! but I'm actually embarrassed to show off my hands read more

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I got my nails done for my birthday about little over a week ago the staff was nice and place was clean they just didn't have many options of gel color maybe a total of 60. I got a clear pink color while the color is nice the tips of the color have started to turn brown for whatever reason and these were 70 bucks including tip read more

Loved this place! Since the new ownership so much has changed! The girls there are super sweet and do a great job Will definitely be back soon and recommend this place to all my friends and family! read more

If it were possible to give a less than one star rating I would. I booked an appt with a specific person only to arrive and be told that she was busy and someone else would take care of me. And take care of me she did Destroyed and broken nails and the worst mani/pedi of my entire life for $150 yes $150 which is double what the very competent nail salons nearby charge. When I asked to have one of the nails she broke fixed the tech pretended not to speak English. The front desk attendant came over and told me "my service time was finished" and I would need to "come back when they were not busy". I asked to have a manager call me and of course that has not happened. When I told the front desk nightmare that I would be posting a review she said it was a "threat". No it is not a threat but a plead for anyone who cares about the health of their nails not to go anywhere near this place! read more

Just did a walk in - very lovely lady at the reception - she was able to accomodate me . I got in 10 minutes , did a basic pedicure because I did not have a lot of time . The salon was clean , lady who did my pedicure was super nice - overall it was a great experience and i thought the pricing was very reasonable read more

Updating because I got a fungus under my nail after getting my nails done here! So gross and embarrassing!

Love this new place in Surfside to do my nails, they have a blow dry bar as well, there is always someone available, very convenient, people are so nice here and place is pretty!! read more

Alexia + Frankie´s Beauty Bar - Nail Salons Near Me - Surfside, Florida

My mani and pedi look perfect! Thank you very much for the new and best ones! Everything is excellent! read more

I came here last Saturday for the first time. First impression: I had an appointment with a lady at 10am but she wasn't there this day, was her day off. Finally Kira could take care of me. She was very nice, she helped me to pick up the color and we had a nice chat. I paid $35 for a gel manicure. Beautiful and clean place. For sure I will be a regular clients. read more

Alexia + Frankie´s Beauty Bar - Nail Salons Near Me - Surfside, Florida

Is the second time a book online and i can t get my service done.. several times a get there and and the person that a book with has another client. The manicures that work with a great. Some better than others. But the front desk and appt system sucks!!! Please get it together read more

I desperately needed a manicure after not having enough time to get one before arriving in Surfside. Checked yelp for salons close by, the first one I ran into didn't have any availability, so I visited this place as it was the next closest option. They were able to take me immediately as a walkin on a Saturday afternoon. My tech, Noella, took her time and paid attention to every detail. Good, light conversation. One of the best experiences I've had in a salon. My gel manicure came out great!! Patricia at the front desk was sweet as well. Overall super happy with the service I received and will definitely return if I'm in the area! read more

Alexia + Frankie´s Beauty Bar - Gel nails - Nail Salons Near Me - Surfside, Florida

The mani pedi, and then the next week mani I received was very good. The nail technicians are gentle but do a good job. It's a relaxing environment and the staff doesn't talk between each other unless necessary. The place looks clean and it was all in all a pleasant experience. My mani didn't last that long but I was constantly in the pool, so the water / chlorine has a big affect on it. read more

This was the third time I went. Previous visits were inconsistent service. Some good, some sloppy. This time I went in for a $30 pedicure but my final bill was $65. I was told I had gotten a deluxe. The manicurist told me my feet needed defoliating and it would cost me $8 more. read more

I got an appointment at this salon four times. Each time i had to wait a minimum of 15 minutes even if i had an appointment. They took Walkins while i sat and waited. Rude people work there. I would never step in there again especially since a very nice place opened next door read more

I found this place to be very mediocre, defiantly no justification for their prices. The only reason I am not furious about my experience, is because the lady that did my nails was very sweet and kind. It wasn't the best mani pedi but she had a great and professional demeanor. I will not be going back ever and don't recommend it. Update - It's been one day and my nail polish is peeling off! What a waste of money! read more

I love this place!!! The owners (beautiful Mom and son) graciously welcome you. The staff is highly experienced and happy to please clients. The salon is super clean and modern. Have already scheduled my appointment. read more

A great service. Very clean and comfortable place. The staff is so friendly and helpful. The prices are absolutely OK for the service and location they offer. Last but not least: the made my nails exactly in this style I want! read more

Alexia + Frankie´s Beauty Bar - Nail Salons Near Me - Surfside, Florida

This is probably the worst nail salon ever! The receptionist is extremely rude. Came in and got an appointment for three and then I sat in a chair soaking my feet for 47min! Nobody came to interact with me and the receptionist kept letting other people ahead of me. When I got up to leave - they didn't even apologize or come to find out why I left. They should take a customer service classes here! read more

The owner is a sweet and lovely person. I love my manicurist Tania. She always does a great job. She's quick and thorough.

By far the worst customer service I've ever experienced at any salon. Both times I've tried going there I called to make an appointment ahead of time, and arrived on time for both as anyone would to any appointment they make. My first experience there - I showed up exactly at my appointment time, and I sat and waited 30 minutes until someone was available to do my polish change. Then I decided to give them a second chance today, thinking maybe that was just an off day. It definitely wasn't. I called earlier in the day and made an appointment for a manicure and a pedicure at 6:00pm. I got there at 5:58pm and they said it's going to be 15 minutes. I begin waiting and ten minutes later I asked who will be taking me today. They responded a lady who's in the back. I go ok, thinking why do I even waste my time making an appointment at this place. 5 minutes later the receptionist comes over to tell me, she actually has another hair appointment next, and the other lady who could take me next still has to do someone else's manicure. I assured her I'll never be coming back. Don't even bother making an appointment at this salon. It's a waste of your time. Too bad it's run so poorly. read more

Too sad that such a beautiful place has such a poor service and poor management, when you invest into how place looks and don't care to track the product. Went there 3 times, had too come back to fix issues, instead of fixing it got it even worse. The owner seemed nice in the beginning, but then showed unprofessional side of herself. read more

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Sadly I have to write this review. Location is great. The nail salon is equidistant. The staff receptionist is a gem. But the quality work if I could rate zero stars I would. Stay away although my nails looked fabulous upon leaving and my nail tech was a sweetheart I really debated on writing this review. I'm sure they get a lot of guests who are traveling in and out and I want to save you from a headache. I paid $80 for a full set. The saying goes you get what you paid for but this definitely wasn't the case. What I got is my nails the entire nail popping off after 2 days. I returned to have my nails done. They had the lady who did my nails fix them the way she fixed them were terrible. The shape was different and the length measuring my right and left thumb and middle finger were different. Who doesn't take the time to do that? She knew I was returning home that day and didn't say much while she was fixing them for me I could tell she was embarrassed about her poor craftsmanship. It gets worse as I return home the rest of my nails continue to pop off. Yes pop off who's nails entire nails just easily fall off? Makes zero sense and no I was on vacation and I wasn't washing dishes or in a hot tub. By the one week mark 6 nails had fallen off. I can't with this place please stay away. I paid good money for a crappy craftsmanship. Stay away!! You might get stuck with same nail tech they sent me to this is why I fear bad nail techs. The lady who did my nails had been there for 6 years and I might just be the first traveler who spoke up. I didn't get the pedicure from here but I did get it from place down street. No wonder they had so many people available when I showed up and people sitting around. The nail shop down street I found first but they couldn't do my nails only pedicure. They were already booked but even that place I swear only had one nail tech but I bet he was good. read more

I am so disheartened to write this review because I had heard magnificent things about this place. I came in for the waxing of my face I left with a trip to the dermatologist later due to the bad wax. The one that was used was no good and sad to say my money went to waste and will have to return to my usual waxer. read more

I'm new to the North Beach area & I've been looking for a great spot to do my nails. After several disappointing attempts in the area I finally found my new nail salon. I'm an extremely picky person when it comes to my nails. I like a deep & detail nail cleaning, spot on paint & a sanitary environment. I came in as a walk in & was immediately greeted & welcomed. I was seated in a pedi chair with 5 minutes of my arrival. I was blessed with having Maileny as my nail technician. She took her time & did an amazing job. I highly recommend Alexia & Frankie's Beauty Bar. I will definitely be a returning customer. read more