Love this place. I came in on a Saturday without an appointment and they were booked solid. I let them know I was close to having a flat and had trouble inflating the tire at the gas station next door. I was worried that they would send me off, but instead they took my name and said, give it 30 minutes at least. In about 10 minutes, someone called my name and in another 10 minutes everything was taken care of, no charge. It's been awhile since we last purchased tires here, but the service is excellent. read more

Very disappointed and disgusted in the algonquin location. I booked an appointment for a tire assessment and an alignment assessment . The little trunk slammer sales guy refused to look at the car on the rack and provide the true thing I was there for , instead his answer was to push new tires on me like a slimy little salesmen, I have been buying tires there for years but I no longer will go here to this location ! read more

Great service for tires! They were even able to price match Sam's Club's tires and labor.

Needed new tires before winter hits. Scheduled online. Their price was better than Costco on the same tires and I know they have great service from having flats fixed at other locations. This service appointment was done in less than an hour and my new tires are great. read more

A very poor communication, poor service . I will never cone back to this place again. Wasted my whole Saturday because of poor communication. At the end of the day I called to check and they told me that the tired that I ordered is not coming. Antony tried to sell me something else but wanted my refund back. Still waiting for my refund read more

Courteous service. They were able to patch up a flat in a reasonable time on a Friday afternoon of a holiday weekend. Thank you!

I don't use them any more. Always switching the narrative of what they think you need for your car

I prepaid for 4 new tires, 4 new air pressure tire sensors and an alignment. The stipulation was I needed my truck back 100% ready to go in a few hours. They said if you leave the truck here we will 100% have it done in 4 hours. I called a ride and left the truck there. That was at noon. Well they close at 6pm. I went there and said I'm here to pick up, it was supposed to be ready a couple hours ago. They looked up my info and said "yea......we haven't done anything yet, well I think we did the alignment. It will probably be ready between 8pm-11pm no promises though." He said "well there's still 7 cars in front of you". I go sit down and in walks the lady who was about three behind me in line earlier. Apparently she had also got 4 new tires and all the extras. "Hi, I came in earlier and they talked me into 4 new tires and some other stuff, no one called me yet" The guy grabbed her keys, handed her the receipt and said "you're all set thanks". I waited until the lady left then went up to the counter and said that lady got here at least a half hour after me today. How is it she was ready first? He said "Yea, I get it." I said this isn't right, cancel the tires, cancel the sensors I'd like a refund. He said again "Yea I get it" Then while waiting on the refund I asked how they were able to do the alignment for me in the first place if they hadn't done anything with the tires? He mumbled something about "machine doesn't need tires" "I refunded the whole amount" he said. I WILL NEVER SEND ANOTHER VEHICLE TO ANY DISCOUNT TIRE. They have ZERO customer service, ZERO integrity and treat you like they are the ones doing you a favor. They lie about everything just to get sales. I realize loosing my business won't make a dent in their bottom line but just for context, I have only ever had 2 experiences that were so bad I felt obligated to write a review about them and this is one of them. read more

I came in to get my tires filled up since they were low, and Jonathan suggested that the rears were dangerously low and offered a tremendous deal. I went ahead with the purchase and he pulled my car in right away almost no wait time. Also he made me aware of the wear on the tire and suggested me to a company to do the alignment and gave me a coupon. His demeanor was very pleasant and professional. This was a pleasant experience. 10/10 again ask for Jonathan he's a great representative. read more

Was able to get my tires and my son in laws tires done quick. No complaints at all. I recommend them.

This is one of the best tire service centers I have ever been to. Discount tire - Algonquin has been awesome to work with over the year and they are professional and fair. I recently had my winter tires swapped and was impressed with their attention to safety of their customers and staff. It was a very organized process and very happy with all the Scott did during my visit. The best part is they are CONSTANTLY providing excellent service. Thanks much for that. I would recommend servicing your vehicle at this location. read more

Discount Tire - For the great service discount tire team! - Tires Near Me - Algonquin, Illinois

This is an update to my previous review. Scott called me after my last review and said he wants happy customers who return to the business, which is reasonable. He also said that the technician I spoke with made a mistake, that he should have offered a solution other than just a brand new tire and a recommendation for an alignment. If he had offered me a good discount at that time, I might have bought a new tire on the spot, because my tire had a slow leak for quite a while--but slow enough that I was living with it. Anyway, bottom line is, Scott offered to get me a new tire, same make as the original, and install it, all at no charge. They had to order it, but it only took a day. They got me right in this morning and all is good! Through a friend, I get a deep tire company discount on a certain brand of tire, but there is a bit of a process to go through. The tires are typically shipped right to Discount Tire and they let me know when they are in, and install them for me, which is pretty convenient. Anyway, Scott also offered to match the discount I get through my friend, so I will probably be buying three more new tires soon. Also, at no point did Scott ask me to update my review here. read more

This place is top notch. Ivan could not be kinder. It is hard to find this kind of service. 5 star service.

I want to write a very positive review. There were some difficulties but Scott the manager took care of them and as a result I walked away a happy customer and 4 new tires. I'd also like to single out Dylan who not only was patient but helped walk me through the process. read more

Any place that can take the challenge of replacing Tesla tires ... to me... is a good place! I got a flat tire late night and had to tow my car to my place. The next morning I called a few places and only Discount Tires had the special tires recommended for Tesla, much to my relief. In parallel I had also sought a fix through Tesla themselves, which is another story altogether. Anyways, I got a same day appointment at Discount tire. Had my car towed there. Within 25 mins of my car being towed to discount tire and me filling out basic forms, the car was rolled into for tire change. The service engineer was knowledgeable and explained to me the process. They also recommended replacing all tires given their current state. So I agreed and they rolled in the remaining three tires also. They gave me a discount for buying 4 tires. The process took about an hour and I had my car back. Great service overall. I am giving them 4 stars because they failed to mention a critical part.... That Tesla cars manufactured before 2020 has to be hooked to a computer to reset the messages etc. Unbeknownst to me, I rolled out my car and then realized those annoying messages were still on. So called up one of my friends that is a Tesla mechanic and he told me about the need to take the car to a Tesla service center to get these messages reset. That in my opinion was a miss from Discount tires for which I am taking off the one star. read more

Scott and his Crew at Discount tire are Awesome! I have been a loyal discount tire customer for many years, and I have never been disappointed. The open communication, skillful service and Can Do attitude of all the staff at Discount Tire make for a stellar experience. I highly recommend this manager Scott and his store, as I have been doing business with him for over a decade. Best price, super fast order fulfillment, and quality driven meticulous installation. Finding the right offset for my lifted AWD van was difficult, but Scott came up with a perfect fitting solution to make this project come together nicely. I will continue to work with their team and recommend to all that I know! Thank you Discount Tire! read more

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My tires were in bad shape and with another Midwestern winter heading our way, I decided to bite the bullet and head to Discount Tires to await my car's (probably very expensive) fate. As it turned out, I was fortunate enough to only need two new tires as opposed to four! (Thank goodness! Still pricey, but not as bad as needing four!) Going to car places always makes me a little nervous. I don't speak car. You can explain something very clearly to me in the simplest of terms about the status of my car with me nodding along, but honestly, my brain won't have processed most of it. I just don't speak the language! It always makes me worry about being sold on things that aren't always necessary, because of my own lack of knowledge when it comes to the inner workings of cars. My fears were for naught, however, as everyone I dealt with at Discount Tires was super friendly, patient and best of all, none of them tried to take advantage of a woman who clearly had no idea about what her car might need. They quickly diagnosed the problem-- two very old, bad tires that needed to be replaced and two sensors, that apparently are important to tires (don't ask my why-- I just nodded), weren't functioning properly. It took about 2 hours of my time on a Thursday, start to finish. I thought it might be less busy when I went, seeing as it was 2PM on a weekday and people should still have been at work, but alas, the wait was long. They have a waiting room with a few chairs (10 or so), but I can see those getting taken pretty quick on a busy day. Also, they line the windows, so if you sit there for a long period of time and are sensitive to cold, you'll want to move around a bit to warm up. There's a tiny self service coffee area with water bottles for guests convenience. It was pretty sparse. Located next to a gas station and car wash on Algonquin Rd, parking is not great. You have to be careful of cars coming in all directions in a small narrow space. Overall, though, I felt like I was treated well and fairly at Discount Tires. They did a great job replacing my tires and didn't try to railroad me into buying more than I needed. read more

Discount Tire - Tires Near Me - Algonquin, Illinois

Always satisfied and impressed with the customer service provided by this store and company. My daughter caught a nail with her tire, it was 5:35 and DT closes at 6:00. I called for a referral to a garage open past 6 and they said if I arrived by 6:00 they would plug and patch the tire. This is a new vehicle, did not purchase my car from them but they are still fixing the leak, at no cost. I am old enough to remember when companies had strong policies in place to serve their customers. This is not often seen in todays world and even if a company cares they have trouble finding people that care. Rob at this store was fantastic read more

UPDATE!! After visiting the Johnsburg location and working with CARL I decided to purchase all news tires due to his amazing customer service and genuine concern. Went for my tire rotation at the Algonquin location and to my surprise CARL was there ! During the rotation one of my lugs were bad & TIM went above and beyond and made sure I was safely back on the road by installing new lugs ! Thanks TIM & CARL! read more

Scheduled my appt online, showed up at the appointed time, my car was serviced right away.

A shout out to Chris who took the time to explain what was happening with my tires and getting my run flats ordered on Thursday. He made a note I would be coming earlier then my scheduled 0930 Saturday morning appt. Mack saw Chris' note when I showed up at 0810 on Saturday and there was a bay available. He updated me on what work was needed and explained why. Nate did a great job double checking the work I needed prior to doing the job and everything was done within the hour!!! read more

This location has gone down hill. Appointments don't mean crap. 930 appointment wasn't approached for 25 mins oh by the way 6 cars ahead of you. Full timers look like children that can't answer questions. Go else where read more

Tim Klotsch did an amazing job on our truck. Found him to be knowledgeable and work with us on pricing for the install. We will be back for future tire installs. Greeted right away when we pulled up. Totally felt at ease with the level of service you provided. Thanks again! read more

First time going here and beyond happy with my decision to test them out. Pricing was literally $400 cheaper than Cassidy Tire for 4 new tires out the door! Not only that, I had questions about my brakes because of the squeaking and while they do not do brakes, I had an employee stop me as I was about to leave. He basically told me he took a peak at them while the other employee was changing the tires and they needed to be changed. Gave me an example of his issue with his brakes and he was too late and everything needed to be changed. There was no benefit for them. He just went out of his way to tell me that right before I left. That impression alone was worth the service we received! read more

John and Garrett came to the rescue when a small nail came into my barely 10 month RAV4 with 12k miles. The dealership said to get a new tire for $300. The guys at Discount put a patch on it stronger than the tire! I'm lovin' it! read more

I haven't been this blown away with service in a long time. Alex was great to work with- he helped answer all questions, came out and greeted us when we arrived, made the process simple and quick - I felt he went above and beyond to make my experience great. My mother, who is very hard to impress, also commented to me about how impressed she was by his service. read more

Wish they had a negative star selection. Warning everyone to stay away from this Tire shop. I brought my car in Tuesday afternoon for a rotation and flat repair. They fixed the fixed the flat and rotated the tires. However they didn't torque down the lug nuts on the repaired tire. It was making noise all the way home when coasting or driving slowly. I thought a brake pad was dragging. When I went to check the brakes I found the passenger side front tire lug nuts were all finger tight. A wrench never touched them. Pretty freaking scary for a tire shop to forget to torque down the lug nuts on the car and let the customer drive off thinking "they would never forget something simple and life threatening as that would they??" Needless to say, never bring your car here, go out of your way to a different discount tire location. Can't trust them with the basics. read more

Gong there for years, never had any issue and staff has always been great! Recently got tires and after a month got a nail in one, they fixed it at no cost to me. I recommend them all day. read more

Waited in line for 45 minutes with low tire pressure for them to put cones in front of my car and say the police told them we had shut down the line, come back tomorrow. Shut the line down earlier if you want to get out at 6 for your close, don't blame the police. read more

I just went there because I had a screw in my tire. It was very clean, the staff was nice and it was FREE! I had no idea it was going to be free. I thought that was so nice of them and I will be thinking about them next time I need tires. And you should too! read more

Discount Tire - Screw in my tire! They fixed it quick, and it was FREE! - Tires Near Me - Algonquin, Illinois

Decent Prices when compared. Decent quality but the schedule ahead is pretty much an advertising gimmick. When the place is packed your not going ahead of anyone because you booked an appointment. Not cool. Just be honest so my expectations don't get set. Went during a lunch break and scheduled appointment. I'm sitting in line along with everyone else. BOOOO! read more

In to get 4 new tires. Very busy lots of walkins. Of course only had time for a Sat morn appt. Salesman Tim jumps in and makes my day! I have an open bay! Gets me in on time (Had an 8:15a appointment) and out in like 40 mins! I believe installer was Brian great job rims perfect (have had others in past scratch them!) balanced and run true! We buy all our family and company tires here for years! Can't beat free flat repairs and rotates! read more

After a blow out on the road they assisted unloading a tow and put four new tires ordered on the phone in an hour. Great service

I stopped in without an appointment, hoping to get my tires rotated. Discount Tiires was able to accommodate me. Karl Schmidt took care of me. He did an excellent job. Super nice guy. Everyone i encountered that worked there was very friendly. The entire place was spotless and clean. The cold bottle of water was greatly appreciated while I waited. All and all it was a very good experience and I highly recommend this place If you want great service. Ask for Karl and he'll take care of you. I'll definitely be back to this location. read more

I bought 4 new tires and was super pleased how quickly my car was serviced. I did have a billing concern, but kudos to Scott who professionally responded to me with total respect and understanding. Discount Tire is great. I highly recommend Discount Tire. The wait area is very clean and comfortable. The service techs are knowledgeable and polite. Two thumbs up from me. read more

Great experience! Called the store to see if they could look at a tire that I suspected might be the reason for low tire pressure indicator light. They said they weren't taking appointments but that they were not not super busy, to bring my car in. They got me checked in right away. I received a text to a link to follow the progress of my service. It said it would be about forty-five minutes total and it was right there! The tech, Douglas M. came and got me and gave me a brief but thorough explanation and that the patch would last the life of the tire. Also flats are Free!! Thank you Discount Tire Algonquin!!! read more

Great customer service and love that there are free tire rotations! Only giving 4 stars due to longer wait times even with an appointment.

My experience started off well. I ordered my tires on Friday. They got them in on Saturday and called me to come bring my truck in. Unfortunately, the person I spoke with on Friday (Drew) told me that I could bring my Truck and they would get me right in. I specifically asked if I needed an appointment and I was told no. I was told NO Not just on Friday, but again on Saturday when my tires got in!! I am here now sitting for 2 hours because they said they had 12 people in front of me. I am so pissed!!! I will never come here again. Who the hell would ever come here and sit for 2 hours!!!!! There is no accountability!! All I can say is HORRIBLE experience. Don't come unless you make them set appointment. Don't let them lie to you as well!! read more

Discount Tire - Tires Near Me - Algonquin, Illinois

Great people. Took care of two tires for a good price (I called around), and had a serious conversation with my 3 y.o. about the possibility of putting monster truck tires on our Fiesta. Then they brought him a "monster truck" tire to play with for 15 minutes while we waited. A+ customer service. read more

Discount Tire - A+ customer service :) - Tires Near Me - Algonquin, Illinois

I brought my work vehicle in for new tires. The company that manages my car can be a pain to deal with. Elaido (I think that was his name) spend 1 hour + on the phone and computer with them trying to get it approved. I would highly recommend this location to anyone around that needs any tire work. read more