UPDATE: my daughter review is also posted. We didn't use another business as noted by Marcela…read more I had a terrible experience here. I believe Marcella states that she had someone else work on my daughters dress but when we picked it up another customer was there and the three women spoke to one another in another language and not really taking to time to actually interact with us. Nordstrom did their best to save this dress and it's nice to know they will work on items you didn't buy at Nordstrom's

Marcela is fabulous and so detailed! I'm a September 2025 bride. I needed TWO bridal gown…read morealterations. I looked up Marcela on yelp and seen her reviews. I called to make an appointment and she had an opening the same day. Mind it was mid- July 2025. Marcela said she could get my dresses done 2 weeks before by my wedding day. I was beyond grateful. It takes a lot of time for alterations and the amount of trust I had to put into someone new was a little overwhelming. Marcela kept her word and finished both TWO bridal dresses (one for ceremony and one for reception) two weeks before my wedding day. Marcela thank you so much! If there are any alterations needed especially for big events like a wedding :) Marcela is your lady to trust.

Tina is great. She is kind, professional, knowledgeable and did an excellent job. Turnaround time…read morewas prompt. Thank you.

I've been searching for a reliable tailor in the San Francisco area, and Tina's Alterations was…read moreexactly what I was looking for. I had four dresses that needed alterations for several upcoming weddings and initially sent Tina photos of all of them. Rather than accepting every project, she carefully evaluated each dress and agreed to work on only two. She explained that while the other two dresses could technically be altered, the fabric and fit would make it difficult to achieve a result that met her quality standards. I greatly appreciated her honesty and professionalism. Many businesses would have accepted all four dresses, but Tina was focused on delivering work she could confidently stand behind. Her transparency and commitment to quality immediately gave me confidence in her expertise. During my first visit to Tina, I brought both my dresses to try on to assess the alterations that I needed done (mostly hemming). She provided a quote at that time, and stated that payment could be made at pick-up. I found her pricing to be very reasonable given the complexity of the dresses (material and multiple layers). The two dresses she altered turned out beautifully. The craftsmanship was excellent, and the fit was exactly what I wanted. The turnaround time was about two weeks from drop-off to pickup, which I found very reasonable (especially since I had told Tina there was no rush). She clearly takes pride in her work and pays close attention to the details that make a difference. One thing to note is that English is her second language and Mandarin is her first, so there can be a bit of a language barrier. If you speak Mandarin, communication will likely be even smoother. That said, I found Tina to be thoughtful, professional, and genuinely committed to achieving the best possible result for her clients. I would definitely return for future alterations and would highly recommend Tina's Alterations to anyone looking for quality workmanship and honest, trustworthy service.

I had two dresses altered. One of which I had completely changed. Here are some before and after…read morephotos. They came out perfect and the price was affordable. Thanks for everything! The woman that does the alterations is stern but I think she needs to be. Amazing work.

The bridal shop I purchased my wedding dress from recommended Brigette. Since it was last-minute…read moreoff the rack & 3 sizes too big, there was quite some work to do on it. Service was a little iffy at first. The main seamstress was confused to why would the bridal shop sell me too big of a dress & that I should have ordered one closer to my size so there wouldn't have to be so much unnecessary work done. I felt a little embarrassed and taken aback by the comment & didn't want to tell her I'm pushing up the wedding so my terminally ill godmother/auntie/ninang/2nd mom with stage 4 lung cancer can be a part of my semi traditional filipino wedding. Also, I wouldn't be patronizing your business if I didn't need alterations done, duuuuuuh. I had a couple fittings done within 3 months of my wedding. I was losing weight & it had to keep being taken in. I knew it was gonna be tricky with restitching the lace lace, shortening & hemming all the layers of tulle, and taking in a corset top that was way too big on me. It all cost me less than $500 including tip. Come the day of, it fit like a glove and I'm very happy with the results.

Mixed feelings about this place. They don't speak English which is kind of a problem when trying to…read morecommunicate what you want. If you're a Spanish speaker, you'll have no problem at all though. I put on my dress and she measured it. When I went to change back into my regular clothes, I realized the dress wasn't zipped all the way when she measured. I wish she had checked everything thoroughly before measuring to catch my mistake. Amazingly quick turnaround time, it was ready the same day. The hemming is well done and they were very nice. Reasonable prices. However now my dress is too tight at the bust and I ripped it a bit at the zipper from the incorrect measuring, and didn't feel I could easily communicate that to her due to the language barrier.

Glad I found this place - called and made an appointment -- I had a bridesmaid dress hemmed and…read moretaken in and my mom also had a dress taken in - Decent priced, quick and friendly service - glad I found a new alterations place!

Amazing service and quality of repair. The owners are so kind and work incredibly quickly. Would…read more100% recommend

Every time I take my pants to them to get it hemmed, they always do a GREAT JOB! Some pants it has…read moreto be complicated and they always deliver to perfection. Highly recommended. Price is good.

This is the best place for alterations and dry cleaning. They do superior work in a reasonable time…read moreframe. Their cost for services is quite reasonable considering the quality of their work. Highly recommend.

I needed to get a dress shirt dry cleaned in record time and One Hour Dry Cleaning really came…read morethrough for me. As soon as I walked in I was greeted warmly and asked what I needed. I handed over my dress shirt, a custom shirt that I was going to wear for my wedding, and they instantly recognized the situation I was in. They said they could have it ready for me in one day, charged me $10 and that was that. From reading around, this price is a little bit steep for some comparable services but is seemingly average for the core bay area. At that moment in time, cost was not an issue for me - it was speed. And they delivered! One Hour Dry Cleaning handed me back a shirt that was spotless and soft and perfectly clean in just about 12 hours. For me personally, $10 was a steal. The storefront is in a small strip mall right off El Camino with ample parking on the street and in the major lot in front of the grocery store across the street. Getting in and out was a breeze. I'd recommend this place for its convenience and speed.

Tatiana is truly a miracle worker!! I frantically brought her my wedding dress after initial…read morealterations by a different tailor had gone very wrong. The waist was way too tight, digging into my sides and making the whole line of the dress extremely unflattering. Tatiana was able to essentially remake my dress so that it fit my body and actually looked good! She moved the waistline to the correct spot for my natural waist (after two other tailors had told us this was impossible), and completely hid the attachment line. She reshaped the sweetheart neckline and figured out how to add the satin short sleeve I was wanting so that it looked like it was an original part of the dress! (the dress was originally strapless). She also applied all the lace detailing to the sleeve and through the bodice. This was an extremely complicated alteration and Tatiana truly saved the day - for a very reasonable price! If you have any questions about where to take your wedding dress for alterations, Tatiana is it!

I support our neighborhood business. A friendly, kind, and knowledgeable seamstress. Alterations…read moreare done well and the place is clean. Easy parking, too.

As the property manager for a six-unit commercial building in downtown Burlingame, I have worked…read morewith Mulberrys as one of our tenants at 251 Primrose Road for several years. The shop is always exceptionally clean, well-maintained, and professionally operated. Aaron and his team are consistently friendly, accommodating, and a pleasure to work with. They take great pride in their business and it shows in both the appearance of the store and the level of service they provide to their customers. From a landlord's perspective, Mulberrys is an ideal tenant. They are professional, responsive, and contribute positively to our six-unit commercial building and the downtown Burlingame business community.

I came here in February to have my wedding dress cleaned and preserved. At first I was a little…read morehesitant after reading some of the reviews but ultimately decided to give them a chance. I did some research for other dry cleaners that offered cleaning & preservation but Mulberry's just ended up being the best option for me in terms of pricing & location. The drop off process went smoothly and I was told that the dress won't be ready for pick up until May so I kind of just forgot about it. Of course there were still some worries especially since this is such a sentimental piece of garment that I'm having cleaned & preserved. I received a notification this week that my dress was ready for pick up so was pleasantly surprised by how quickly they finished. For a flat rate of $500 for cleaning & preservation, I thought it was a pretty good deal. My dress was beautifully packaged & the garment bag I dropped it off in was also returned back to me. Overall very satisfied with the service I received here & would likely return for other dry cleaning needs.

The lady who runs this place has an aggressive little dog in the store who runs around the parking…read morelot and snarls/bites people.. it ran at me and tried to bite me when I was going to another store and when I found out the dog was her's, I confronted her about it and she did not care at all. She is a horrible pet owner for letting this dog run around loose (people drive like idiots in this center,, its going to get run over) but also to let it loose knowing its aggressive! Completely aware its attacking people and does not care. This dog needs to be taken from her care. She is extremely rude and inconsiderate.

I had my delicate dress cleaned here, and the results were beyond my expectations…read more The fabric was handled with great care, and the dress came back looking brand new. It's hard to find a place this trustworthy--I'll definitely be returning. Thank you so much!