Immediately responsive to my request for a quote via Yelp! The propietor, Shay, offered her phone…read morenumber so that I communicate on the morning I planned to drop off my dress and a pair of pants. She wanted to make sure her seamstress was there & available to measure me. I needed alterations for my sister's upcoming wedding and had about 1-1.5 weeks of turnaround time. Shay assured me that alterations were definitely possible and they delivered on their promise! The pants just needed a simple hem and new waist button, but the dress was a double-layered fabric that I needed to take up a few inches. I think I paid about $70-90? for both, which was a looooot more affordable than other quotes I got from other tailors in the area. They have a small fitting area that's curtained off, so you can try on your alterations to make sure they fit well. I was very happy to see myself in the dress for the first time. Parking is usually available in the lot that the store is at, but there's a couple bumps and potholes to watch out for -- that's not Broadmoor Cleaners' responsibility, but naming it for folks who might have accessibility challenges. The best part is that they're open later into the evening, so you don't have to rush on the way back home from the city for pickup/dropoff. 10/10 experience, and will definitely be back for future alterations!!

Generally, they do ok work in a timely fashion on low-stakes items. I was a bit shocked when a…read morefamily member took a very sentimental suit here. I would've warned them based on my previous experience (see previous review). I was curious, so I went with them to pick up the suit, and it was completely ruined. Shay blamed the maker of the suit for the material rather than their shoddy work dry cleaning the suit. I was appalled because the quality of this brand of suit was why it was purchased! It was meant to last and was meant to be cleaned using dry cleaning methods. It was a recent purchase worn at their wedding and the first time it would be dry cleaned. The awful dry cleaning splotch wasn't just a small ruined spot, but all over, so this suit is no longer wearable. The owner of the suit was so heartbroken because of the sentimental value of it plus it was tailored previously. Shay refused to take accountability, and because my family member already paid, she refused to refund or apologize or anything! She kept blaming the suit maker and material used. Yes, the suit was ruined, but Shay's demeanor made an awful situation feel more terrible than it had to. She looked kind of scared and seemed only concerned for herself and her business and didn't show an ounce of care about her customers. She stayed respectful but very distant and didn't make an effort to right a situation where her business wronged the customer. In fact, they kept the payment for this awful work. And dry cleaning a suit is not cheap! I was right in my previous review. Hence, lowering to a 1 star, and I hope you take heed and won't have to go through what we did! We both had sentimental items dry cleaned here and we both ended up with ruined items. Not worth it, and I'd think twice before coming here.

I've been searching for a reliable tailor in the San Francisco area, and Tina's Alterations was…read moreexactly what I was looking for. I had four dresses that needed alterations for several upcoming weddings and initially sent Tina photos of all of them. Rather than accepting every project, she carefully evaluated each dress and agreed to work on only two. She explained that while the other two dresses could technically be altered, the fabric and fit would make it difficult to achieve a result that met her quality standards. I greatly appreciated her honesty and professionalism. Many businesses would have accepted all four dresses, but Tina was focused on delivering work she could confidently stand behind. Her transparency and commitment to quality immediately gave me confidence in her expertise. During my first visit to Tina, I brought both my dresses to try on to assess the alterations that I needed done (mostly hemming). She provided a quote at that time, and stated that payment could be made at pick-up. I found her pricing to be very reasonable given the complexity of the dresses (material and multiple layers). The two dresses she altered turned out beautifully. The craftsmanship was excellent, and the fit was exactly what I wanted. The turnaround time was about two weeks from drop-off to pickup, which I found very reasonable (especially since I had told Tina there was no rush). She clearly takes pride in her work and pays close attention to the details that make a difference. One thing to note is that English is her second language and Mandarin is her first, so there can be a bit of a language barrier. If you speak Mandarin, communication will likely be even smoother. That said, I found Tina to be thoughtful, professional, and genuinely committed to achieving the best possible result for her clients. I would definitely return for future alterations and would highly recommend Tina's Alterations to anyone looking for quality workmanship and honest, trustworthy service.

I'm 4'10" so nothing fits me right. I went to Tina in a panic over this formal dress I needed for a…read morewedding. She made the dress fit like it was made for me. Not just the hem. The top was beaded & she managed to move the neckline up for me so it fit better overall. I would recommend her work any day!

Noori does a great job, with fair prices, and fast service. His work is quality and he gives you a…read morerealistic description of how he can meet my needs and suggests an alternative option to repair.

I brought my items in and paid $65 upfront, with a promise that they would call me after one week…read more Having a gut feeling they would forget, I waited over a week and went in myself. I was right--they never called. The shop was incredibly disorganized, and they had to dig my jacket out from a buried pile of clothes. To make matters worse, they completely ignored my request for a larger skirt zipper because they decided "there was nothing wrong with the old one," even though I paid for it. See photo for reference for the result of their service. No refund was given. From the number of years of their service, I honestly expected a better outcome.

Ray got me a 3 piece suit and one hemmed pants in less than a week. Everything felt fitted and he…read moresaid he hemmed it in a way that allows me to get it unhemmed if I need more room in the far future. He's used to work in the suit section at Bloomingdale's in Union Square for years and he displays his awards from them in his shop. He's a nice guy; communicated very well and took Venmo for payments. Parking is a little hard due to the area and there's no bathroom. Would come back

Did great job tailoring a tux. He is experienced. Brought him a tux and he was done in 5 daysread more

I Have Been To Several Alterations All Over The City Of San Francisco... I Came Here Only Once Just…read moreTo Have My 2017 NBA FINALS CHAMPIONS PATCH Stitched On & Resized My Navy Blue Champion Sweatpant... So That I Will Be Ready To Participate In My Very 1st Goldenstate 5k Race!!!! This Perfect Dry & Alterations Place Is A Good Place To Go To & The Young Lady Who Stitched Up My 2017 NBA FINALS CHAMPIONS PATCH & Resized My Navy Blue Champion Sweatpant, & Did A Gʻõôḍ Jô!!!!

She did a perfect job hemming my new lace pants. I was sent here by a neighbor who has lots of nice…read morefancy clothing sent me here

Marcela is a miracle worker! I can't thank her enough for saving my wedding dress. My dress was…read morecustom made incorrectly twice- first in the wrong fabric, and then in the wrong size- which meant I received it just three weeks before my wedding, four sizes too big. The tailor originally recommended to me by the bridal shop wouldn't even accept the dress; they said it would require a full remake to fit me and would change the composition of the dress, since it had been ordered incorrectly. Marcela took it on without hesitation. She custom re-made the entire bodice, including redoing the complicated pleating, to make sure it fit my body, and the dress ended up fitting like an absolute glove. She also hemmed it and even made me a custom veil to match it perfectly. In just three weeks, she completed three to four fittings and turned around the perfect dress. Not only did she get the job done on an emergency timeline when other tailors refused, she's also extremely kind, warm, and fun to work with. She treats you like a friend and is genuinely invested in the success of your dress and your big day. Thank you so much, Marcela!

UPDATE: my daughter review is also posted. We didn't use another business as noted by Marcela…read more I had a terrible experience here. I believe Marcella states that she had someone else work on my daughters dress but when we picked it up another customer was there and the three women spoke to one another in another language and not really taking to time to actually interact with us. Nordstrom did their best to save this dress and it's nice to know they will work on items you didn't buy at Nordstrom's

Laurie was quick and efficient and was able to get my entire bag full of pants tailored in a week!read more

Wonderful service. Impeccable tailoring. I've been coming…read morefor years, followed Laurie from Faye cleaners.

The lady who runs this place has an aggressive little dog in the store who runs around the parking…read morelot and snarls/bites people.. it ran at me and tried to bite me when I was going to another store and when I found out the dog was her's, I confronted her about it and she did not care at all. She is a horrible pet owner for letting this dog run around loose (people drive like idiots in this center,, its going to get run over) but also to let it loose knowing its aggressive! Completely aware its attacking people and does not care. This dog needs to be taken from her care. She is extremely rude and inconsiderate.

I had my delicate dress cleaned here, and the results were beyond my expectations…read more The fabric was handled with great care, and the dress came back looking brand new. It's hard to find a place this trustworthy--I'll definitely be returning. Thank you so much!

This place ruined my coat, it has splatters all over it. Had two garments come back with a musty…read morelike smell that will not go away on its own. Money down the drain.

I'd give it five stars for taking in my emergency call. Brought it in at 430pm Friday and it was…read moreready at 1:15pm Saturday. The turnaround was quick and they didn't hassle me! For a two piece suit dry clean was $12.75! Unfortunately, when my boyfriend tried it on it wreaked the smell of roach trap. Like I was a feet away from him.. it was bad. Maybe, I'll try them again when I'm not in a rush.

I was in need of a Filipino Barong for an upcoming wedding I'm attending and decided I wanted to go…read morewith something traditional, put Filipino Barong into a Yelp search, and Pioneer was the first one and pretty much only spot close to me that sells Barongs. I tried purchasing one of Etsy, and that was a debacle and wasted money. It was a reminder for myself that shopping local (especially clothes) is the way to go because the care and time the owner spent with me to describe the different fabrics and sizing is just something you can't get in the online shopping space. The owner is a one woman show and she's the designer of all the Barongs in her store. We tried on a couple different ones, and I was able to find exactly what I was looking for. Mine needed some alterations and she was kind enough to include it with the purchase. The place is cash only, so definitely be prepared with cash on hand. If you are looking for a spot to grab a Barong, this is a spot to check out.

We came in to get my son's measurements for a barong and had a great experience. The service was…read morevery helpful, and took thorough, careful measurements to ensure a great fit. She also had a wonderful selection of barongs to choose from. Highly recommend!