I took 5 pieces of clothing to them on Franz Rd. They are charging me $77 and a few cents to press…read moreonly! Of course they don't tell you that until you pick them up! I'm actually appalled! I'm not sure how I'm going to get them out! They don't have any kind of a discount and didn't offer one either. YOUR PRESSING PRICES ARE NOT ON THE WEBSITE PER YOUR ANSWER. I'd give a zero if I could! I received my phone call back. What a joke!! They are giving me a small amount back because that is their prices! I'm certainly not rich, and told him I would NEVER take anything there again. Can you imagine what a winter coat would cost?!

Dublin Cleaners cleaned and preserved my daughter's wedding dress and did an A+ job. Margaret is…read morekind and very helpful. She communicated often and clearly when I had questions. Dipali was helpful as well. I now know why so many mothers recommended Dublin Cleaners to me when we searched for a vendor to clean her gorgeous satin dress and care for it so tenderly.

I've rented a suit here twice. Once for a wedding and most recently for prom and didn't have a…read moreproblem either time. Employees take pride in what they do and show great hospitality!

Wish I could rate a zero. Do not go here. Terrible service. Expect to wait a longtime and take a…read morelong time.

Also do a great job and reasonably priced. Sunny is friendly and attentive and delivers what she…read morepromises.

Quality work and good turn around time. The suit fit my son perfectly! I'd highly recommend.read more

Samia is truly amazing and a lifesaver! My wedding dress needed a super last-minute alteration to…read morebe let out an inch or two in the waist, and Samia was able to get it done in 2 days! My dress was completely custom, so I was a little afraid it would take her a long time, but she was super fast and made me feel so at ease! On top of that, she also altered several of my mother's dresses at the same time, and got them all done over one weekend for us to take to my wedding. Her prices are unbeatable, and she is so nice and has such a calming presence! If you want to feel completely taken care of for your wedding, go to Samia. You will be in the best hands! :)

From the owner: We have over 12 years of fine clothier experience. We service men and women gowns, suits, tuxedo's,…read moredenim, wedding dresses & bridesmaids, and children. We guarantee you will love it!

Great experience! Friendly people. Dress was taken in and hemmed- plus they recommended adding a…read morebustle which helped me dance all night!

I was very happy with the alterations Art Square made to my pants. Work was done as expected, on…read moretime and within the time promised.

Shamsi is the best! She can alter clothes to fit me "just right", cheerfully and timely. Yesterday,…read moreshe offered to sew up a neckline while I waited... her good eye, expertise and years of experience showed in the work she did... you cannot tell she altered the dress at all! Everything I have brought to her, she and her helpers have fixed well, and done an excellent job. I met her 10 years ago when she altered by daughter's wedding dress. I highly recommend Original Alterations :) Thank you, Shamsi! Pat

Summary: Original Alterations did not complete a simple hem per my request and now I will have to…read morebuy another new pair of pants (and pay to get that new pair hemmed also). What happened: I took my young teenage child in to have their new Scout pants hemmed. We had just bought the pants new and big enough with room to grow (a Scout is Thrifty). I asked Original Alterations to hem and keep the extra fabric folded up inside the hem so we could let them out longer as the child grew during puberty. Instead, at pickup I learned that they cut off the excess fabric and made a normal hem (which was not what I repeatedly requested at drop off). While the hem was clean and on-time, I am now out $64.99 + tax (probably more with inflation when I have to buy another pair next year) for when I have to buy another new pair of pants when my child outgrows the wrongly-shortened legs, plus I'll have to pay for another hemming ($18 + tax) on that second new pair of pants. Here I was trying to do something extra to make my child feel proud of their final years in their Scout uniform, and demostrate the value of thriftiness. I was also trying to support a small local business. When I called Original Alterations out on their mistake at pickup, they claimed that what I asked couldn't be done (which they did not tell my child and I when we left the pants to be hemmed after try on). They offered no apology or refund (nor any other type of customer recovery). Well, just like many experiences in Scouting, this was a learning opportunity: (1) make sure you have someone repeat, paraphrase, and/or demonstrate exactly what you need if you have a specific request. (2) if something cannot be done per someone's request, tell them up front, or tell them as soon as you can once you're partway along (and let the customer decide). Do not say "yes" to someone's requests and then either come across as unintelligent (not seeking understanding), incompetent (being unable to do a fairly routine task), or unscrupulous (do what you wish and hope the customer either doesn't notice or has no choice but to pay to get their item back). (3) If you make a mistake, be empathetic and apologize. Offer some form of customer recovery (e.g., full or partial refund for incorrect services; free next alteration with no expiration, etc.). Sure, mistakes happen--it is your actions afterward that can make a substantial difference. Original Alterations took their actions and non-actions, IMHO. My action is letting other customers know of our poor experience and choosing to not do business with them any more.

Anastasia fixed a sleeve on a silk lined jacket that had frayed at the seam. I thought I would…read morehave to discard the garment but it was one of my favorites. I don't know how she did it but there was not a trace it had been altered. She did an impeccable job. Gretchen, Circleville OH

AWESOME experience here! I worked with both Anastasia and her husband during my visits. He took…read moreperfect measurements for a suit that I was custom-ordering elsewhere and she perfectly and quickly made the adjustments that I requested (based on her expert advice). They were both super friendly and efficient. They made me feel like my suit for my wedding was a top priority and made the alterations quickly, so that if I wasn't 100% happy with it, they would have time to make further alterations before the wedding. Not surprisingly, no additional alterations were required, it came out perfectly. I would recommend Fine Tailoring to anyone. Professional, friendly, and efficient! Very reasonably priced as well.