Chris had the car for about 10 minutes and came back to tell me if I wanted a better alignment I'd have to purchase a different vehicle to put it on. I offered to pay and he said he could not take payment in good conscious. So instead I will write him a glowing review. Just like Aron A. wrote, Chris is no BS and very straight forward and to the point. If you are a whiner, cry-baby, or pee-pee-pants don't go here. That being said, he has demonstrated a high degree of integrity and I would not hesitate to recommend his services amongst the usual batch of car repair con-men who prey upon your emotions and up-sell just because they can. Chris has earned a customer for life, and I wish more of the industry was just as upfront and honest. read more

I was referred here by America's Tire since they don't have the facilities to align your new tires when you buy them. They probably would've taken my car here for me had I asked. I also think this is probably where some of the local dealerships (especially the pre-owned ones) bring their cars. The current prices are $60 for front-end and $80 for 4-wheel alignment. I asked them for a 4-wheel alignment but the mechanic said the measurement were within spec so they only did and only charged me for the front. I was in and out in 20 minutes. There's not much of a waiting area, but then again 20 minutes is not much of a wait. read more

* Caveat on this review: Work was not necessary on my car. I brought my car in for alignment because I ran my tires bald and had to get new ones from nearby America Tire Co. Cris put my car on the lift, did his magic and told me my car wasn't out of alignment, so NO CHARGE ... (my reply) WWWHHHAAAA??? Any guy honest enough to tell you the truth deserves your business ... free checkup was just the cherry on top! read more

Alignment Services - Alignment Services - Auto Repair Near Me - Walnut Creek, California

I don't know anything about cars and took it in at the recommendation of our mechanic. Chris did the alignment service and it was while I waited. He was to the point and just did his job. My car drives so much better now and for $70 it was well worth it. He was also very friendly and we chatted quite a bit about our kids. Really appreciated the insight and advise as well. read more

I read many positive yelps of Alignment Services and it seemed the right place to go for my alignment. This place is fantastic. Shop is clean and organized. I arrived a few minutes before my appointment and they had my car on the alignment rack right on time. Service time was less than expected and the issues I had have been cleared and the car rides straight and great. Some folks don't feel the bedside manners of the personnel are acceptable so they slam the rating but that's crazy. I not going there to be hugged. My car has ben professionally maintained and now I'm very happy. 2012 FJ Cruiser lifted and oversize tires rides like a Cadillac. maybe not. read more

My mechanic recommended Alignment Services and said what makes them the best is they only do alignments. It was a great recommendation! Chris said he's been doing alignments for 30+ years and it was great to see he works with his son. Both are no nonsense. I brought him two cars and within 5 minutes of arrival, the first was on the rack. After Chris made the needed adjustments and performed a test drive on the first vehicle, the second car was on the rack and being adjusted. Within 45 minutes, we were done. If you're looking for a place that has a fancy waiting area and serves sparkling water while you wait, this isn't it. If you want very professional service done promptly and at a reasonable price, it really doesn't get any better. Thanks Chris, Well done! read more

Honest honest honest.... Took my 2015 Q5 here for an alignment and turns out all is good. Didn't charge me a cent, not even diagnostic. Crazy in this day and age to find an honest mechanic?! 10 stars. read more

Stopped by this shop, our tire pressure was low, we are from out of town. Nicest shop! The service guy promptly greeted us, checked all our tired right on the spot, adjusted everything, and we were back on the road in minutes. No charge. That is good old fashioned service! Highly recomend this shop! Nice, service orientated, all with a smile! Thanks! read more

Quick schedule, fair pricing, in and out, but most importantly, GREAT SERVICE. No-nonsense, to the point, up front, no hidden fees or costs and a service done right. What more can you ask for? New customer for life. Thanks Chris! read more

Went to BMW for complimentary vehicle check up, they recommended 4 wheel alignment with the usual insane BMW premium for their services. I called up my mechanic and asked if he can recommend someone to perform wheel alignment. This is how I got to know Chris from Alignment Services. Not only his pricing is beyond reasonable but he's is also quick, to the point and honest. After the inspection he told me that in fact my car is NOT out of alignment and I don't need the service. This is the kind of business I will always support and will recommend Chris to friends for their wheel alignment needs. read more

Alignment Services is the only place I trust to take my cars. As an engineer, I can confidently say that their techniques, equipment, and precision are good. Chris is simply one of the most honest and experienced in the industry. I take our new Honda Odyssey family car, my truck, and my Classic '65 Mustang GT. All of them drive perfectly straight. Thanks for always doing a great job! read more

Straightforward to the point. Best cheapest alignment shop in town. Very honest guy he said my rears were fine only charged me for a front alignment on my Porsche. Thank you! read more

I'm sure it's a good shop and maybe quality work, but if customer service is important, don't expect it from Chris. Over the phone, he was non-engaging, short and sounded irritated. Making me feel like I was bothering him for calling. Made the appointment and gave him my car info. When I got there, same non-engaging personality greeted me with "move your car to a parking stall". Puts my car in the garage only to come back to inform me that my car could only be aligned at the dealer service department. I guess that would be too much trouble to say over the phone. Waste of time and so disappointing. read more

Chris was excellent and a no nonsense type guy. Don't hesitate to take your car to him, he is fair and straight with you.

Efficient, experienced and affordable. I got great advice going forward and was in and out in 30 min.

Very reasonable price and fast service by appointment. My Jeep handles much better now. Chris took the time to explain to talk to me about what he found and the conditions of my tires even though he had another customer waiting in line. read more

He's aligned a few cars for me. Straight forward, no BS.

I echo what some others have said. I saw him years ago when I was referred to him, he definitely has better prices than a lot of other places around. Then yesterday, I took my car back in, thinking it was time for some alignment work, and he came back within 10 minutes and said everything was good and I didn't need it and didn't charge me anything. Not many places would do this! I really appreciate the integrity. read more

I meant to write this review sooner. I had to buy a couple of tires at American's Tire and asked for their alignment services guy since they don't provide that service. I called Chris while I was waiting for my tires to be changed out. I was able to get a same-day appointment. He was quick efficient and the price was fair. I noticed there were a lot of regulars- assuming they were from other car businesses near him. Don't expect a lot of conversation-you're not allowed in the area. He has an area where you can wait as well. read more

So recently I was told I needed an alignment for our vehicle, and since we had jut put new tires on, I was told it needed to be done within 500 miles. Okay, no worries. Since I don't have a regular shop because we recently moved to the area I needed to do some research. So upon my research I looked on Yelp for shops that did alignments and read their reviews. Apparently a place called 'Alignment Services' I figured I couldn't go wrong, and they have a great review following to boot, yay! NOT! So I called, and got an answering machine. I figured ok, no problem, they're probably just really busy, but when the guy called me back, I was very disappointed. Turns out those good reviews are BS because when he called me back it felt like he was talking down to me and it felt like he did not want to be helping me. Bottom line my first contact with this company was very unpleasant, and needless to say they need to take some sort of 'Customer Servicer' course because I'm actually trying to bring business to you, you would think you would be a little nicer to me. So in closing my contact with them was very short, and will not be taking my vehicle or referring anyone to them anytime soon. read more

My wife went in today to get an alignment done to after I noticed a more bumpier than usual ride. After inspecting the car, the owner mentioned that the shocks and struts have gone bad and the alignment isn't the issue. Because the alignment on the car, was good, there was no need to have one performed. He recommended contacting a mechanic to look at our car's suspension. 5 stars for the honesty! read more

Nice guys, quiet and direct. Helpful in answering some questions I had. Easy to make an appointment. The alignment was quick.

Very impressed with my experience here. I'm thankful I stumbled upon this place, and I would absolutely return in the future. Alignment Services is a one-man shop, appointment-only, run by a guy named Chris Smith. He's locally regarded as the best in town; 2 different shops referred me to him with glowing recommendations. All the reviews state that Chris is efficient, honest, and tells it like it is, and I found that to be true. What more could you want in a mechanic? Sidenote... I think the no-frills name (Alignment Services) perfectly illustrates Chris's straightforward, no-nonsense style. I made an appointment for 10 a.m., showed up, and immediately had my car taken care of in around 20 minutes max. Chris told me I only needed the rear, so it cost $65 (it's $90 for all 4 wheels). The reviews also say that Chris isn't the warmest/fuzziest person you will ever meet -- well, that's more or less accurate. When I initially called him, I was more than a little thrown off by his curt way of talking. But I reminded myself that I was looking for a mechanic I could trust to do a great job, not someone to pat me on the back and sweet-talk me. But you know what? When I went in for my appointment, Chris turned out to be surprisingly pleasant and talkative in person. He's clearly a devoted dad and family man, too. But more importantly, he's trustworthy and an expert at what he does He was also patient with my questions. Going to Alignment Services is a no-brainer, in my opinion. read more

Very quick and good honest work like previous reviews have said. Not too often mechanic and honesty goes into the same sentence. Will bring all vehicles here from now on! read more

Quick service, very fair set prices without the BS - what more can one want? In the world of car repair, there are just too many places willing and wanting to rip a consumer off. I really appreciate when I feel like I'm not being taken advantage of. Straight forward and no BS owner-operator. Will definitely return and recommend. read more

These guys are awesome! They do what they say, when they say it and do it well. We always go here after getting tires installed at Costco, since they can't do alignments there. Good stuff! read more

Fast service. Reasonable price. He didn't try to rip me off by selling me four wheel alignment. He said 'let me check if you need it' and came back with a negative. read more

Brought the car in after the BMW dealership suggested an alignment. Chris put the car up and told me it wasn't off enough to warrant a full re-alignment, but instead suggested that the uneven tire wear was due to an underinflated run-flat tire. No charge for the time spent. I then ordered new tires from Tire Rack and had them shipped to his shop, and had them mount and balance them. He then told me to drive for a couple thousand miles on them and bring it back to inspect the wear pattern to see if it still needed an alignment. Its a no frills shop - best price and the only honesty you'll get into this industry. read more

Visited Chris yesterday and, similar to the other reviews, he got me right in at my scheduled appointment time (so rare these days - imagine that, honoring an appointment!). This alone gets 3 stars. The remaining 2 stars are for his honesty. He put my Accord on the rack, hooked everything up, and then informed me that my car was already within spec, so no adjustments needed. I asked him what I owed, and he said nothing. I certainly didn't expect that, but was sure impressed! From reading the other reviews I was nervous about interacting with the potentially volatile owner but, thankfully, was able to interact directly with Chris. So, no reviews on that part. Chris was great and I'll be back! read more

Made an appointment and was in and out. The other reviewers are correct - Chris isn't a small talk guy, and knowing that ahead of time was probably a good thing for me, because I might have mistaken his quiet manner for something else. I went there for tire alignment though, not chit chat. I couldn't b happier with the job that was done, the 20 minutes it took to do it, or the price! read more

Won't go anywhere else. Chris isn't rude, he's just not the talkative type. He IS however, the honest type: wouldn't even charge me for an inspection when I brought my car in for an alignment the first time (the rear bushings were shot - another shop had already happily charged me for an "alignment" that was off again as soon as I pulled out of the driveway). I replaced the bushings, brought it back and was very happy with the job. If you want someone to chat with, go to another shop - if you want it done right from someone you can trust, take it to Alignment Services. From my daily driver to my vintage Road Racing Mustang, Chris does all my cars now. read more

You don't find em like this anymore. Chris and his staff looked at my car I just bought because it was pulling to the left and I thought it needed to be aligned. He told me that it was not out of alignment and rotated my tires and it still pulled to the left. He told me it might be the steering rack. Asked me if I had a mechanic and I said yes. He didn't charge me a thing. I left and went to my office and though man he was really honest and I felt I could trust him so let me see if he can recommend a mechanic. He did and I went to them and they replaced a huge part on my car however it still pulled to the left, so at this time we are stumped but that company did not charge me either because they couldn't determine or fix it yet. I will be writing a review for this company also. This is the type of service that is VERY hard to find these days. I will recommend these two companies to everyone! Thanks, read more

Just got back from Chris's shop.....wow, super cool guy, prices were outstanding, and when he says your car will be ready at a certain time, he means it. Nice shop, places to go for a walk if need be, but most of all, work was done to 100% satisfaction. He got a customer and reference for life! read more

I'm a small business owner. ( Promotive performance and repair) I sublet my alignments to Chris after repairs and he always takes care of me. He is Quick, honest, and dependable.... my go to guy. Thanks Chris read more

Repeat customer here. Experience was straight forward, honest, and no nonsense. Accommodated despite full schedule. Thanks!

Fast and efficient as usual! If you need an alignment this is the best place to go especially after buying tires at Costco.

Check out Big O Tire or Wheel Works if you need alignment work in Walnut Creek. I made the mistake of trying to give business to a local shop and received a bizarre condescending lecture about the intricacies of Chris' job and how I should have diagnosed the issue so he didn't have to go through his "steps". But that's the reason I was there in the first place?...pretty grumpy/depressing shop. I was looking for an alignment service and received a vent session. read more

I was in and out in 25 min after making an appointment with them. They were quick, did the work that was agreed and only charge me for the necessary work done and not anymore. Service was excellent and I would go back to them every time I need my car realigned, not only is it close to work, I can actually make a lunchtime appointment and get it all worked out in less then 30 min and still have time to go get some food afterwards. read more

My wife bought a set of new tires at America's Tire (a 5 Star Rated business in itself). They don't do alignment work, but highly recommended Alignment Services. She made an appointment, and they started working on the car immediately. In less than 10 minutes they checked the alignment and told her everything was within specs. and no alignment was needed. She was on her way soon after at no cost. This honesty and great service was a wonderful thing, and she was very happy. A happy wife is a happy husband. They will get my business as well next time! read more

Chris continues to be the best at what he does and has a following of loyal customers. Read my review which I believe to be spot on and you will leave happy. read more