Wow, first experience with my homeowner policy. They dispatched All About Comfort Heating and Cooling and what a fantastic experience it was. From the initial contact to scheduling to install, and from office personnel to the techs, this company was top notch professional, very knowledgeable, super helpful, punctual and fast! All very pleasant people as well. Thank you AACH&C -- I'm cozy warm and really appreciate your work! read more

They did an awful job with installing my furnace! In the process they hit my gas line which caused a leak, which i later found from the gas company. On the hottest day my air went out. Come to find out, this company was the reason why my air wouldn't work, which was because they created a drain hole over the control panel, which therefore caused that to go out. They knowingly knew I had a toddler, and transferred me to another company! I DO NOT recommend this company! read more

My warranty company sent all about comfort out and the owner came and tried to explain so the me did said we had some cracks in our furnace but he never once checked to see if out coil was dirty even though he had his it'll camera. he warranty company paid for th furnace and we had to pay for installation. They sent 2 young men and it seems like one was in training. They removed the old furnace but never once took time to look to see if the upper coils were dirty. if they would they would have notice it would t allow enough through. if they would have checked it out and told me it would need to be cleaned I would have let them do it before they installed the new furnace. None of the technician check to see if we had enough cold air returns to support the system. They installed the drainpipe incorrectly on top of that. I had to file a complaint with my home warranty company and they allowed me to get an outside company to look at the furnace. All about comfort came out a second time and wasn't able to solve the problem but they kept bragging about how beautiful a job was done and how great t looked but did not think about the air flow being restricted and did not take time to check the coils or the return airflow but more concerned about how good their work looked. I am not even go into how rude and overbearing the office lady was and only cared about them installing the furnace correctly. The new HVAC company showed me with his camera that the coils Ned cleaning. The system was overheating and that we were not getting enough return air flow. The technician found one of my cold air vents had been sealed off. He also lo where the cold air return upstairs had been covered with sheetrock and needed to be cutout and a vent installed. I had to have a hole cut in my duct pipe so the coils could be cleaned and after the Q&M technician was finished the furnace system was equalizing out and did not overheat. All about Comfort HVAC may know ho to install a furnace with young men but they have no idea about how to check for airflow restrictions or cold air return flow. It's like going to get your brake pads changed and they do not take time to examine if the rotors are bad or if the calipers work correctly or the brake fluid is correct but they can surely tell you how good the brake pads look and they were installed correctly regardless if all the other items are iPad shape. All HVAC companies should be able to examine and find problems with dirty coils and check how much cold air flow or return air flow is present and then be able to determine what could be done to correct it. read more

We were charged $500 for a 20-minute job, replacing a part that was not broken. We were charged $185 for a part (capacitor) that was not broken. Normal price is around $9.00. That is a markup of over 21 times the normal retail cost for a part that was not broken or needed. The part that was actually broken (contactor) was 17 times the normal retail cost. $225 vs. the normal price around $14. Parts price markups (25-50%) are normal but have never seen any this high. We were charged $89.95 for the service call itself, bringing the total to $499.95. I asked for a partial refund and offered to take the parts off myself and return for a partial refund, but they said no. Decided to save some time and use a local company was first available. Now I know why they might have been the only ones available that day. I'm not going to try to "save time" with a quick repair ever again. read more

Bought our home in Brookside (built 1935) in April of this year. We've had FIVE plumbers out to resolve a slow-draining sink. Everyone of them said there wasn't anything wrong and we needed to just get used to it. I couldn't be convinced that this was the issue. Fast forward to October of this year... nice crisp Fall evening and, of course, the furnace goes out. So glad we decided to go with All About Comfort! First, the biggest shout-out to Chris! WOW - what a guy. Well dressed, big smile, very professional, great conversation, quick to explain what he was needing to do and what he was going to do. In minutes, we had heat again. While he was there, I asked if he would take a look at the kitchen sink. He did, scratched his head for a minute and darted to the basement. 20 minutes later, guess what, we have a functioning and draining kitchen sink. AMAZING! If you've considered anyone else, you better think twice. Pick-up the phone, ask for Chris as your service tech... you won't be disappointed. read more

All About Comfort Heating & Cooling replace the furnace in my home approx. a month ago. It is not broken and they refuse to come and fix it. This company is not reliable. I would warn you to find another one. read more

These people are rude! This company was sent to us by our Home Warranty Company. After making a big deal about how the installer of our furnace did a bad job and air was therefore escaping from the air conditioning unit, they left with a giant hole in the top of the drain pipe. When I called to ask about this, the technician asked if the job they did "wasn't good enough for me." And then he asked, with amazing attitude, if he should send someone out to put a piece of duct tape over the hole. I have no idea if the job they did was good. Time will tell. But I wouldn't recommend them. read more

James was great. Responsive, professional and helpful. He serviced my AC unit and got it running again. Very much appreciated his willingness to offer add'l suggestions to make things run more efficiently. Definitely would recommend them. read more

I went through this company on my warranty, it did not turn out well. They showed up 20 minutes later than the estimated time, which wouldn't have been a big deal if they didn't proceed to take a 40 minute lunch break in my driveway. Not cool when I'm away from my own contractor job where I get paid by the hour. I explained to them the backstory how a previous plumber had pulled up a chunk of metal with his roto snake, so they knew I had metal pipes. They then proceed to dump pellets down my drain from this large jug, they laughed when I explained I had already tried Draino, saying that this stuff was "an acid activated by warm water." That made no sense to me, so I took a picture of the CAS #... it was Sodium Hydroxide, which is EXTREMELY caustic to metal. I got them to stop, but not after some damage was done apparently; they couldn't see anything with their scope since I now had a black sludge/slurry in my pipes. I took out some drywall for them in the basement (understandable why they wouldn't want to make actual modifications), to reveal a very corroded run of pipe. They seemed more confident though that they could feed the roto snake through this line now that they knew the angle. I asked one of them if the snake would punch through the rusted part, his exact reply, "sir, that would never happen, not in a million years." Sure enough, the line did break, and the scene looked like something out of a horror film with black slurry flooding my basement. One of them got it all over him so bad he had to use my shower. To their credit they cleaned up the mess, but they left the job completely unfinished and made a bad situation worse. read more

Quick, courteous and really know what they are doing. Would recommend to anyone.

Hot water heater installed and paid for ($1800) in February 2019. May 2019 heater brakes because of improper line sweating. Attempt to call company to rectify issue, they tell my they only warranty work for 30 days. The old heater worked for over 10 years without issue and their word isn't better than 30 days. Wouldn't reccomend. Will be sure to let other media outlets know. Don't spend money here. read more

We had them out to check when our heat pump wasn't working - they came out and replaced a hose that was about an eighth inch diameter and then proceeded to tell us all of the Freon had leaked out of that small outlet. After not mentioning any other issues proceeded to refill the Freon (11 lbs. worth in a 10.6 lb. capacity unit) and charged us $735. Not even 2 months later we've replaced our heat pump due to a blown compressor. We've talked to other professionals who have said they should have known there was some other issue as these 2 things almost always go hand in hand. When I called them back to confront them about that James only wanted to argue with me and tell me it was only fair I allow them one mistake before requiring my money back on poorly done work. He interrupted my husband while he was trying to explain and basically called us stupid stating "how do you know the work was done wrong?" In summary, TERRIBLE TECHNICAL SERVICE AND EVEN WORSE CUSTOMER SERVICE. DO NOT CALL THEM! Now I have to fight for $735 dollars I shouldn't have had to pay in the first place. I do have to say the techs that actually came out were very nice to end on a positive note. read more

Called them at 10:30 am, and was told the tech would be at my home after 5. He actually showed up at 4:30! Same day service! He was very knowledgeable and professional. The problem was clearly explained to me, and the price was reasonable. This is my third time using them, and I'll be back! Do yourself a favor and call them for all your HVAC needs! read more

absolute worst company on the planet hands down. i had a simple job of a ac fan motor to be replaced the first time he came out to my house the "master technician" james henson and owner of this company he was on the phone the whole time having a personal conversation and was very unprofessional well told me the fan motor had to be replaced well the next week came and the scheduled day came for him to come out well at 830  at night i got a phone call from him saying he was to tired to come out and do the service that day i said ok i understand and i was very nice about it well this week was the reschedule date for the service so i get through the whole day and was told he will come out so he did not call he did not knock on my door nothing. he showed up again at 830 at night with no warning and went to my back yard where he scared my wife and made me worry. well i decided to let him do his work i figured he would knock when he was done right? well he left without a word after 930 at night well i went out the next morning and found wires sticking 6 inches out of the top of my unit zip tied. so i called concerned the job was done rushed and improper. well i was assured that the " master technician" and owner knew what he was doing and it was common practice. so i go home and start my unit with several people to witness and immediatly the fan locks up, spits sparks like crazy, starts smoking like its on fire and then proceeds to kill every bit of power to my house and flip my main breaker. so if i had started that while i was at work he could have burnt my house down or fried box in my home. sadly not only did he do this he left parts, screws, wires, and even went as far to leave almost half of the screws out of the unit leaving it to the point you could lift and put your hand inside the unit no issue. ( say like a child could). well i call and am calm the entire time i am on the phone as they insinuate that it was fine when he left and i did something some how when i worked all day. well he comes today to fix the issue and what happens he sits there blames me for the issue. tells me i blew up on him, that i am over reacting and pretty much proceeds to deny the fact he put my family in danger with his craigslist ac mechanic. and proceeds to tell me i'm full of shit and gets very aggressive and threatening instead of say "listen i'm sorry i understand that this potentially could have caused a house fire and put people in danger and i  hope this does not reflect my business practices and i am deeply sorry" like a professional "master technician" he proceeds to tell me how i am over reacting insulting my intelligence and over all being extremely unprofessional and aggressive because he is to prideful to admit he mad a mistake to the point i had to tell him im going to call the police and my lawyer if he doesn't get off my property as he proceeds to yell and insult me because he did the worst job he could have possibly done. on top of all of that told me that the only thing wrong was he didn't put enough tape on something and it arced but there was wires wrapped all around my fan blade. i have video evidence of the entire encounter and his work. DO NOT UNDER ANY CIRCUMSTANCE LET THIS COMPANY TOUCH YOUR A/C UNIT!!! read more

See all

Love finding a local business with excellent service! I have had this company out twice and have received amazing customer service and thorough work both times! Highly suggest all about comfort to anyone needing heating or air conditioning service! read more

We recently had All About Comfort repair a leak. Their technicians are very nice and did a good job cleaning up when the work was done, however 24 hours later it started leaking again. We contacted their office to schedule a warranty visit, and did not hear back from them for 3 business days, so we called again. We were told they would be back the following day, but they never called and they never showed. Makes you wonder if they stand by their work or not. We will not be using them again. read more

Do not use these guys! They gave my family a death sentence!!! Thankfully we had to call different company to come out when they were not able to check into the problems their work caused... We called our home warranty company about our A/C not keeping cool and they told us All About Comfort was going to come out. The technician who showed up was very young and did not seem to have any experience. I asked him to check out why some of the ducts were not working, which was in the service request, and he put his hand up to the vent and said, Yep, its not working... I did that to show him it wasn't working, so great deductive work! The A/C was cooling just not keeping up before their visit, but the very next day the A/C was not cold at all. I spent the next two days trying to figure out what the next step was in the process. Their service person did not explain well that I would have out of pocket to fit a new box to replace the "metal box they had to fabricate since the existing box was not going to fit the new coil." The other company came out and said that the box was a prefab, the line soldering was a normal part of the job, not needing anything different than instaling the same coil and lines, and their repair person DEMANDED that they be paid up front, even before getting out of their service truck. I brought to their attention nearing the end of the install that there was a pipe just hanging off the back of the unit and they said they were going to reinstall it... When the other company came out to address the "new problems" we were having, they were very concerned and said that the heater vent pipe was not attached at all but just put back in place to appear reinstalled, and that had this been winter, they would have killed my family due to carbon monoxide poisoning - KILLED MY FAMILY!!! I had weaping ducts due to them incorrectly installing the drain line, no back flow on the line and it not being installed at an angle, let alone the proper angle, caused the water to be sucked back into the system they just replaced. That caused my vents to sweat and leak water over my brand new theater seating and brand new carpet in the basement. When I called James to tell him about the "new problems", he said that their work would not have caused those things to happen. I have photo proof of their poor work, along with the home warranty company complaint I filed, along with the statement of the other contractor who came out to fix the problems caused by their work... had it been winter and the heater the problem, I worry to think I might not be here to inform others of their lackadaisical work. When I called James to address the findings, he told me that I was "hard to please" and it was my fault that their installation was so wrong and did not offer any fixes to the problem. I DO NOT RECOMMEND ANYONE WHO CARES ABOUT THEIR FAMILY'S SAFETY TO USE THESE GUYS!!! read more