Typical optometry visit until it came time to fit contacts. Because I have bad astigmatism, the doctor basically told me I was a 'lost hope' for properly fitting contacts. They only offered Acuvue, which didn't fit my eyes well, and the pair I left with was extremely uncomfortable. I never went back. I later went to Beverly Hills Vision Group (Jackson Lau) and got contacts that fit perfectly. Wasted $250--recommend going somewhere else. read more

I needed of a specific brand and type of contact lenses that my other optician (and Target) no longer carried. I called several practioners in my area, and All About Eyes (AAE) could procure the contacts i needed, and would take my kind of insurance. I just needed my newly written prescription filled, but Lu at AAE (who was very helpful) insisted I have an exam through AAE to get the contacts. Reluctantly, i agreed and went through their exam process (very thorough) and waited for my insurance to approve and fund it. I was finally able to get my contacts a month later through AAE. The first contacts they ordered were clear, even though I had requested for them to be tinted blue for ease of locating them in clear liquid, or if lost in a sink or on the floor. It took another week to get the correct contacts after returning the first pair, but I am very happy with them now. However, i felt it was poor customer service when one of the staff at the front desk looked away from me as they began talking to me when I was returning the first pair of contacts. I wasn't sure if she was talking to me, or to someone on the phone through an earpiece. And, when I returned to pick up the correct contacts a few days before Christmas, 3 people were behind the front desk talking to each other. I said hello, let them know my name, and asked about my contacts. Without a word, one of them looked back for the contacts behind her, and put them on the counter in front of me. There was no "Thank you" (for your patience?), or sorry for the inconvenience, or Happy Holidays. They just went back to talking to each other. Bewildered, I turned to leave and wished them Happy Holidays, and at least someone replied "Thank you". I hope the $1,250 AAE got from my insurance company for filling a contact prescription went to good use. Maybe some of it can be used to update employee customer service skills in 2026? For the correct contacts I give a 5. For having to go through the entire exam process again to get contacts, I give a 4, For customer service I give a 3. I hope this review helps everyone. "Happy Holidays" and "Merry Christmas" to those who celebrate it. read more

Very well knowledgeable staff crossed trained. Love the Dr and always on time with your appointment but Dr listens to all your concerns Never felt rushed.. read more

Dr. Jacobs is a competent optometrist and most of the staff is friendly. However, be aware that there are rules to be followed. And if you don't follow them, you may be charged. * If you do not fill out your paperwork before your appointment, your appointment may be rescheduled and you'll be charged $25. * If you need to cancel or reschedule your appointment with less than 24 hours before your appointment, you'll be charged $50 for same day cancellation. * If you do not buy their eyewear/frames and you are referred back to the office to have your glasses or script re-evaluated, you will be charged $50. So be aware of these extra charges before you schedule your appointment here. read more

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"Dr. Jacobs isn't in the office on Thurs or Fri." I have been a patient of Dr. Jacobs since he was in the Esplanade Mall. I moved out of the area but stuck with Dr. Jacobs even with less expensive and more convenient options. I didn't think anything of it when the office sent an announcement earlier this year that there was a new doctor who joined the practice but I was shocked when I arrived because my appointment had been moved to this new doctor without any notice. I wasn't planning to look for a new optometrist but since the decision was made for me, I will find one that I choose. read more

Very through.exam by Dr Yoo. Staff is experienced and friendly. Large selection of frames. ​​ read more

I've been going to All About Eyes for some years. The new doctor is excellent. Same with the staff, they are super nice, professional and helpful. You can't go wrong with this optometrist! Highly recommended. read more

Everyone involved in the process from checking me in for the exam, the exam itself and helping me pick out my glasses was really great! I highly recommend them. read more

Loved this place when Dr. Gary Jacobs was the owner and the new doctor has been equally great, im glad I don't have to find a new eye doctor! Staff is very caring and helpful! read more

The best selection for designer glasses! The staff are all friendly and super helpful, especially Dr Jacobs. I hope he never retires! He's the best!!! I definitely recommend this place to all my friends, family and even my enemies LoL This place is great ;) Been coming for years!!!!!! read more

All About Eyes Optometry - My new Prada glasses - Optometrists Near Me - Oxnard, California

Staff was very nice, I walked in and they adjusted my glasses for free in 5 minutes. Def coming back

The Doctor is nice and caring. The girls that work there are ok. They are very pushy and trying to upsell everything. It feels like you're dealing with a car sales man. read more

Dr. Jacobs was super nice but Debbie was who sold us on this practice! She is helpful and goes out of her way to accommodate your budget. She spent time going out of her way to help my 16 year old find her dream glasses within my budget!! WE LOVE Debbie! Because of her we've found our new Optometrist!!! Highly recommend! read more

Best place ever the girls are so helpful and made me feel VERY HAPPY choosing my perfect pair even though I asked a lot of questions all the patience I totally appreciate it love the staff and dr ! read more

DR. Jacobs and eye exams are 5 star GREAT! The customer service reps need to better work on what they tell customer service! The doctors and eye exams are 5 star! He by far is the best eye doctor I have ever been too. I recommend him to everyone I know, so why 4 stars. His customer service team could you a little updated training ! Saturday appointments are hard to come by, I'm told over the phone by the C.S. rep that my insurance covers new lenses and frames when I first setup my appointment. It's partly my fault for not checking with my insurance, but I expect customer service to do its do diligence and know that when they say something to a paying customer it be factual. When I get to my appointment I am told my insurance only covers lenses and NOT my frames, not until 2014. I was pissed, I am not stupid enough to argue that I was told frames were also covered. I know they won't do anything about it, but I did explain how disappointed I am in the C.S. I received, and how I just wasted a Saturday morning do to mistakes by them. I will probably never by frames from this office again, but I will keep Dr. Jacobs, he is a great doctor. read more

The staff are great and friendly, oh and patient. I think I tried on like 20 pairs of glasses before i decided on a pair I liked. They are a bit expensive but have discounts. The Dr. Is very friendly and personable. You don't find that much with doctors. They have nice technology there and clean set up. read more

Excellent doctor and awesome staff everyone is very friendly , Definitely recommend this office!

Dr. Jacobs is a phenomenal optometrist. I wanted to start the year off with a new optometrist just to simply explore alternative expertise in the field. Well I'm never going back to my original optometrist after today's visit. This man is classy, honest & very straight forward. He's very thorough in his explanations and listens to what you have to say. He was even generous enough to give me a personal tour of his practice after I told him that it was my first time visiting. I will definitely make sure to refer my family members and friends to his practice. read more

Not recommend it. I had a horrible experiences. They cannot give you basic information. How you can thrust them with your eyes. ?

I needed to find an eye doctor had no clue who or where to look. Find this doctor on Yelp and wowza I highly recommend. Super friendly staff the doctor has all the latest technology read more

I am completely disappointed in Dr. jacob and his office. My family and i had been loyal customers for about 20+ years. This last time I went in for my appointment I had mentioned to Dr. jacobs that my prescription was not working for me anymore, So he said he would adjust my prescription and order new contact lenses, the lenses came In and i tried the contacts on as soon as i put them on i told him they didn't feel right but he said give them a week to adjust even though i already knew they weren't going to work for me, I came in a week later and told him the contacts were still not working for me, he told me the same thing that he would adjust the prescription and once again it was the same problem. I mention to him that I am in the nursing profession and I commute very far and at the peak of dawn and that I needed this problem solved because I couldn't read the medication charts or roads clearly, I mentioned I saw things blurry and with double vision and that this was crucial to my career. I went to him this last time and told him how I felt about the situation, this was the third time i had gone back, we both agreed he was going to order a new type of lens because he said i had a hard case and needed a different type of contact lens. I was worried and felt like he wasn't doing much for me or to fix my situation, So I mentioned if I needed to get a second opinion and the front ladies got very offended when I said that and I told them i did not want to seek a second opinion because I myself and my family has been coming here for more than 20+ but if he wasn't able to help me anymore I would have to. Later that day his daughter Rene called my mother and told her that he found some contacts that that would work for me but that they were very very expensive basically implying we couldn't afford them, my mother told her that if my daughter agreed to them it was fine we could pay for it and his daughter Rene rudely said "I'm not aware of your current financial status and that this is the time to seek for a second opinion" and my mother said if my daughter and the doctor agreed to order these new contacts then to go ahead and order them. Soon after that Dr.jacobs personally called my mother and said he wasn't gonna order the contacts and that I should seek a second opinion because he wasn't going to see me anymore because i was doubting him and he would have to start from scratch to try to find the correct type of contact lenses that would accommodate me and it was to much work and time consuming to do that. I found this very ridiculous especially because we have been going to Dr.jacobs for years. They billed the insurance for my exam so now i have to pay out of my pocket for a new exam, I'm overdue for contact lenses, and I can't see clear at all. I can't believe them this is very ridiculous and disappointing that they decided to refuse me services instead of going an extra mile as they should every patient deserves a Dr who is willing to do anything in their power to help their patient and in this situation they decided it was to much to work and refused me the services. As a health care professional I am also very disappointed in his work instead of referring me to a different doctor and being honest he decided not to continued services and did not care of I could see and preform my daily routine. read more

I have been a patient at Dr Jacobs for a couple years now and I love that they always remember who I am even though I only come once a year. This year I decided to give contacts a try and boy it was difficult for me to put them on but the assistant patiently waited like an hour until I finally got them on and off. The Dr and staff are very friendly and the only reason I gave a four was I would recommend the receptionist step it up with a smile and a more approachable friendly demeanor. Other than that I recommend! read more

We love Dr. Jacobs office! My entire family and friends have been seeing him for years. Everyone in the office is so helpful and lovely people. We enjoy going their and the huge selection of glasses they have. They are so personable and make your experience so special. My son looks forward to going and so does my 90 yeR old father. They also speak Spanish and are very knowledgeable about everything!! I love them all! read more

Dr. Jacobs and his staff provide the utmost in customer service and professionalism. After having my eyes examined by Dr. Jacobs and his staff, I am confident that I have received a through check up. From the initial eye exam to fitting of the frames, Dr. Jacobs and his staff make you feel as if you are their only patient. Warm, caring, professional are only a few of the many positive adjectives I could use to detail my experience. I drive from Moorpark to Oxnard to see Dr. Jacobs. read more

Location is really nice. thought it was hard to find. i went there 30 mins before my appointment and it was their lunch time so it was close. Staffs are really nice. they accomodate you nicely. Then the Doctor, Mr Jacob is really really nice and funny. not indimidating. i think he is the nicest doctor ive ever met. in regards with their glasses, they are almost the same price as walmart! cant wait for the glasses i ordered. Btw, they accept tricare for military dependents. read more

The only reason they don't get the 5th star is because their eyeglass selection is very much on the expensive side... Good thing "Dave" (the tech) and Dr. Jacobs are the shit, I don't mind dropping a little coin to be able to see especially when the care is as good as it is here at Dr. Jacobs' practice. Plus, I'm kind of a brand name whore and I'll be damned if my black horn rim Versace's don't make me look 'sophisticated' and 'pretty hot' (the words used by several attractive female acquaintances who DON'T work there). Haven't been to any other optometrist in the 805 and don't know that I need to, since the professional and courteous treatment I get here is in such short supply anymore. Plus the view from his waiting area (in the taller tower of the financial center) is amazing on a nice day. read more

So after 12 years of seeing the same ophthalmologist I decided to switch last year because I felt like he could never get my prescription right with my contacts. I don't remember how I found Dr.Jacobs but I'm extremely happy I did. I have 20x10 (I guess it's better) with my contacts on. He's very personable and has good chair side manner. Front office is so so, the girl at the front who gives out paper work seems like it would kill her to smile, but they've never been rude to me. My only complaint is I kind of feel like they nickel and dime you! They charge for the retina scan when my previous ophthalmologist didn't and then they charge you for a contact lens exam when I've been wearing the same brand of contacts for over 10 years. I can understand as a new patient paying that fee but not yearly. Maybe it's just me. read more

I scheduled an appointment today not realizing my insurance was transitioning today and not updated When I arrived for my appointment. The office staff went above and beyond for me today so that I was not without contacts. Thank you to Dr Jacobs and his staff for another amazing year of professional and personal attention. read more

The office itself is a bit small but its cozy. I walked in i for sure was thinking very expensive considering all the glasses frames were high end brands such as gucci, juicy, gabanna, etc. However the dr himself was really nice and uber cheerful. Overall they charged me 65 bucks for my contacts perscription. Definitely would recommend this place. read more

Just went in for my first check up. Before I had taken my family and only filled a prescription for glasses. I love this optometrist, he's very thorough and friendly. Another dr told me I had lattice degeneration. Dr. Gary Jacobs showed me that that was the wrong diagnosis. There is no signs of that at all. The staff is always very nice and helpful. I refer all my friends to him. read more

Extra fees charged for who knows what! When I complained they tried to tell me that it was normal and they had the best prices in town. I'm sorry but that's a lie. I visited other eye doctors in the area and they did not charge those fees such as, beware, an additional $65 for a "Toric" evaluation! Next, they convinced me into purchasing contacts because I would be eligible for an $85 mail in rebate. Come to find out, I'm not even eligible and they'd "misinformed" me! I visited this place based off the Yelp reviews but I can guarantee you I will not be returning. read more

I have been bringing my family here for 20 plus years. Service is always upbeat, kid friendly and insurance approved. I always get 2 pair of glasses with him and never had any issue. Just ask for a copy of your Rx when you leave or it seems to be an issue. I would recommend. read more

LOVE THIS PLACE. The staff is super sweet, friendly, and helpful. Not to mention they have a really nice (huge) collection of frames. They sat down with me and told me what my insurance covered and if I had any questions about the benefits they made sure to double check and also made sure I understood what they were talking about. Love this place. Perfect customer services as well. Will definitely be a recurring customer. read more

I absolutely love this doctor. I work with doctors on a daily basis and this man is one of the nicest most warm hearted people to be around. I hadn't seen him in maybe 2 years and when I went back for a checkup he made it a point to ask if I had any more vacations planned since the last time I was there I was telling him I love to travel. Whether this was a coincidence or not it was still a nice gesture. The little time I spend with him during my exams is enough to know he cares deeply about his practice and his employees reflect this as well. The first time I was there I spent well over an hour with his assistant picking out the perfect frames, which I still absolutely love. The second time around was a bit faster but his assistant was extremely helpful in explaining what my insurance benefits were and which frames look the best. Highly recommend this doctor! read more

I love Dr Jacobs. I have be seeing him for years and he always makes you feel comfortable, he has a very amiable personality, & he knows all about eyes ;0) His staff is caring, efficient, professional, and they have the most stylish selection of frames in town. Gucci, Tiffany, Dolce & Gabbana, you name they have it! I highly recommend Dr Gary Jacobs for anyone's eye care. read more

Been coming to have my eyes examined by Dr Jacobs since I was a little boy. The staff is awesome and they really take care of you.

The staff is amazing. I couldn't have asked for better service. The selection of glasses was great. Prices were very reasonable. I was very happy and satisfied when I left. read more

Best eye doctor I've ever been to. I have worn glasses since I was two years old. It is difficult to fit me with contacts as my prescription is challenging to say the least. Usually it takes 2-3 tries before finding lenses that will work/fit. Dr. Jacobs fit me in the first try. Then to top it off, his staff is awesome. Knowledgable, kind, and all around great service. I highly recommend Dr. Jacobs and his team. read more

I have been going to Dr. Jacobs since I was a kid. Now that I live in SB I still drive to Oxnard to see him and his staff. Excellent service. Would recommend any friend or family to him. read more

Where do I start. So many positive things to say about Dr. Gary Jacobs and his staff. I've been coming here for about 3 years now. Professional, friendly, and efficient. Best optometrist I have ever been to. He takes care of my entire family. No complaints here. read more