I needed four TV's mounted in my new home on short notice, The Floating TV was up for the…read morechallenge! Clayton was a master of his craft, floating all four TVs in my house in just over an hour. Flexible on the Price and very reasonable!! Even with rescheduling, it only took him One day to get out to me after I scheduled the service. Assured me with guarantees and warranties on the wiring of every TV floated. I got exactly what I asked for and more with the service I requested. All things considered Clayton is very reliable punctual I got exactly what I asked for with my service and I couldn't have asked for a better Price. I will be recommending him to all my friends and family and if you're reading this comment, I recommend him to you.

We are so happy we found this company! Dealing with Clayton from start to finish deserves a 5 star…read moreand we've already recommended him to a family member. Communication- clear and responds timely Pricing- very reasonable Quality of work- good and fast. We can tell he definitely knows what he is doing. He installed two TV's for us in about 45 mins. Thanks Clayton!! Here's a picture of the 75" he installed above the mantle.

Called Aaron a few days ago to inquire about having our TV mounted, which we've had for a while and…read morewanted to finally get up to clean things up. He responded quickly, showed up on time (early actually), and was extremely knowledgeable. Once he arrived, I explained that I had been going back and forth for months between upgrading to a soundbar with a sub or investing in a full audio system (receiver, towers, sub, etc...). We spent well over 30 minutes talking through the pros and cons of each, along with important things to consider like the size of the house and living room. Ultimately, I decided that I will be upgrading our current soundbar to a newer and nicer one in the near future. He was extremely polite and patient, taking the time to explain terminology and concepts in a way I could easily understand as we installed and set things up (picture and display settings, 1080p vs. 4K capabilities, audio/video/HDMI cables and what they do, device "switches," and how everything works together) as he was installing things so I'll be able to manage it myself down the road. And he came with mounts and equipment that was better than what I bought and was cheaper as well. I highly recommend him and will definitely be calling him again in the future.

Aaron came on the same day and was very friendly and helpful. He knows his stuff, and was…read morereasonably priced. Don't hesitate to hire him. Thanks Aaron

The Security System that Richard and his team set-up is working well. They were really great to…read morework with and explained things as they went along. Thanks for all your help!

UPDATE: After my…read moreoriginal review, the company's CEO personally reached out to discuss the situation. Although the project did not meet my expectations and my original concerns remain, I appreciate that he took the feedback seriously, worked to resolve outstanding issues, and refunded the design fee. I am updating my review to reflect the company's efforts to make things right.

Came on time and evaluated project. Couldn't do project because of some issues which interrupted…read morethe project.

Do not hesitate. Full stop. Henry and his crew (shout out Ramon!) packed all my gear, set it up in…read morea new house, and attended to everything. I was super picky and he and his crew accommodated everything and the quote was the exact price I was charged. They answered all my dumb questions, explained all the options, and came back TWICE to tweak things I wanted. One of the best customer experiences I've had. Don't hesitate to hire these guys.

After trying and failing to properly set up our new TV, I called Straight Line TV Installations on…read morea Monday morning. Jerrick picked up immediately and said he could fit us in before his next appointment. He arrived in record time and evaluated our crooked, off-center TV. Jerrick helped mount our Frame TV and ran the wiring through the wall to create a seamless look. I truly appreciated his attentiveness and care. It was almost embarrassing how quickly and efficiently he worked as it took him a fraction of the time it took my partner and me. Jerrick even swept and cleaned the area when he was finished, which was a wonderful touch. His pricing is more than fair for the quality of work he provides. We really should have called him from the start; I've already recommended him to several people because he was so professional and fast.

Jerrick and his team were fantastic to work with. They came in to install an existing mount and a…read morenew 77" TV in a brand new home. Upon sizing up the existing mount and the height of the TV above the mantel, they made a reco to change the mount to a motorized mantel mount and to wait for that to come in before moving forward. This was 100% the right call and I appreciate that Jerrick was more focused on doing what was right for the space and the home than completing a job in that same day. They installed this mantel mount yesterday and it's a game changer. I had never heard of this type of mount and it completely changes the TV viewing experience compared to regular mounts. Jerrick even stuck around to help me with cable management and making everything look clean and tucked in behind the TV. I will gladly work with Jerrick and Straight Line TV installations again.

Very knowledgeable and trustworthy! They helped me tremendously, revamping our AV system. They…read moresimplified everything and didn't try to sell additional components. Alex is awesome! Callie is helpful too.

If I could give Alex and his team six stars I would! They were all fantastic. We installed a…read morefour-camera Ring video system at my elderly mother's house. They listened carefully to our requirements, promptly recommended a solution and then came over within a few days to do the installation. They were extremely patient in explaining everything about the system to my mother and said that whatever she needed they would be there if she had questions. The kind of service that Alex and Bay Area Smart Home offer was above and beyond anything I expected. I can't recommend them enough.

Louis did the electrical and audio/video set up for our outdoor pavilllion nearly ten years ago…read more After another round of remodeling, I found I had some issues and questions (nothing he did wrong, we just messed with things without thinking it through) and Louis super patiently walked me through some fixes on the phone and text after searching through his decade old records of our project. This level of customer service was above and beyond any reasonable expectations after all the time! Would absolutely recommend.

Louis and his team are great. We had some issues with flickering lights and I was afraid our house…read moremight burn down while we slept. A little over-dramatic, I know... Anywho, Louis came by right away to assess the problem, changed the dimmer switch so the lights stopped flickering, and sent me a link to buy a more compatible bulb at Home Depot. They also cleaned up some drywall that had fallen off before they left, which was so much appreciated. I definitely recommend, and would most certainly call them again if (/when) we need help in the future.

Tom is a detailed oriented professional. He understands customer serviceability. I bought and…read moreIntegra reciever and remote. He configured all my devices testing every function. You can spend twice as much money at avid in Danville or get a non elitist professional that wants. Your business. You rock Tom

The best service and expertise in home A/V services! Tom fixed a bunch of challenging problems with…read moreour home systems. He is knowledgeable, fair and good at explaining what magic he has done. I highly recommend this company. Sue Carman Alamo