Fantastic service.. Great personality…read more Joby was absolutely amazing! Thank you so much!

Paid the service technician at the time of a repair. When I requested an invoice, it shows that I…read morewas overcharged over one hundred dollars. My emails to their accounting department went unanswered, they claim they didn't receive them (BS), so I called. I received an email from a manager(?), to which I responded with the information - again. Again, no response from this company going on over two months now. If you hire them, insist on an itemized invoice before you pay . Also, their service call rate seems to be higher than their competitors

After reporting a furnace issue (ignitor continually activating after burner was ignited and blower…read morerunning) to my home warranty company, they sent a contractor technician. He diagnosed that the blower needed to be replaced. (I am a certified aero engineer, so am familiar with ignition and burner systems) When questioned about the continuously activating ignitor, he indicated that the continuously running ignitor was "normal." When I sowed him online that the continuously activating ignitor was not normal and could be dangerous, he didn't 52 minutes researching Google on his cell phone and did not change his diagnosis or estimate fir cleaning the fan and replacing the blower that was working fir an additional $240 over the warranty's initial service fee. I called highly recommended Air Systems Solutions in Ventura, CA who arranged for a technician visit the next day. He was very courteous and did a very thorough job and replaced the ignition panel. Aside from the part itself, the service fee was less than half of the original contractor's estimate. Highly recommend work from Air Systems Solutions in Ventura CA.

We recently had a heat pump installed by Air System Solutions and we couldn't be happier! From bid,…read moreto installation, to obtaining our permit we were very happy with our decision to go with Brian and his team. They also made sure we got all the rebates we were eligible for! To top it off their price was competitive and they were able to get us on their schedule in just a couple of weeks. We would recommend them and if we have another project would definitely work with them again. Thank you Brian and the Air System Solutions team!!

I'm really happy to be writing this. It's been 11 years since I left my first review of AirWorks,…read moreand I still stand by what I said back then. I don't think you can measure a business when everything is going perfectly. You measure a business by how they handle things when it doesn't go as planned. Everything has been going great, but we recently had a little hiccup when I added a whole home water filtration system. I was a little frustrated and it took a little bit to get the right person on the phone, but I'm really happy to know that they are the same company from 11 years ago. They went above and beyond to take care of the problem. I've heard nightmare stories about other companies in the area that will install something and if there is a problem, you are on your own. I see a 1-star review from someone who was frustrated with lack of customer service. I was frustrated with this too. The AI phone interface can be frustrating, but there are good people working there who are trying to do the right thing. It just might take a little bit of patience to get the right person on the other end of the phone. I do know that they are addressing this problem. Julian is my plumber and Sam is my HVAC guy and when they come to the house it's like having old friends visit. At the end of the day, that's what keeps me coming back to them. The work is solid, the technicians are knowledgeable, and when something does come up they stand behind what they do. Eleven years later, that still says a lot about the kind of company they are. I have no hesitation to call them for some of the bigger upcoming purchases that our household needs, like a new AC unit and a tankless water heater. I am very happy with how they addressed this past issue and will be calling them in the future.

I am extremely disappointed with my experience with Air Works…read more We originally called because we were having an odor/fumes from our garage being pulled into our home through the downstairs HVAC system. That was the primary reason for the service call and the problem we specifically wanted corrected. Nick came to our home and spent a couple of hours going through the system with us. He quoted approximately $4,500, which was significantly higher than other estimates we had received. We agreed to move forward because he represented that they were going to do substantially more work, including addressing the air leakage from the garage, expanding/sealing the return area so it would not continue pulling garage air into the house, and making changes upstairs to improve airflow so so much air was not being directed into the primary bedroom. Based on those conversations, we were told the downstairs system would be properly sealed and the garage-air problem would be corrected. Unfortunately, when the technicians were finishing their work, it became apparent that the most important part of the job -- stopping air from being pulled in from the garage -- was not included on their work order. I raised the issue while the technicians were still here. They contacted Nick, and we were then told that sealing that area would be done when we eventually replaced the entire HVAC system. Replacing the entire system had never been part of our agreement or the reason we approved this $4,500 job. Had we been told beforehand that the work being proposed would not address the fumes/garage-air issue, we would not have authorized the work. The technicians who came to our home were professional, polite, and clearly trying to do the job they had been given. I actually feel badly for them because they seemed to have walked into a situation where they had not been given all of the information that had been discussed during the sales appointment. The frustrating part is that we spent a significant amount of time explaining exactly what the problem was and what we needed fixed. Yet after spending approximately $4,500, the original problem remains. I still cannot comfortably run my downstairs AC because the same smell is coming into the house. UPDATE: After I posted this review, Nick called us. Unfortunately, instead of trying to resolve the problem, the conversation became argumentative and his description of what had been discussed was very different from what we were told when we agreed to the work. This was especially concerning because the technicians had already contacted him while they were at our home regarding the same issue. Again, the reason we called Air Works was to stop garage air/fumes from entering our downstairs HVAC system. That problem was not fixed. We had previously used Air Force HVAC company for years and decided to try Air Works based on a recommendation. I regret that decision. I would strongly recommend that anyone considering Air Works get every single promised repair and outcome specifically written into the work order before authorizing the job, particularly if the recommendation is coming from the salesperson rather than the technicians who will actually be performing the work.

I recently had my entire HVAC system replaced by Conejo Services, and I couldn't be happier with…read morethe experience. My sales rep, Jesse Cruz was really, responsive & easy to work with from my initial contact and throughout the project until completion. Their team was professional, knowledgeable, and easy to work with. They arrived on time each day, kept me informed throughout the project, and completed the installation in only two days as promised. Their crew was amazing, did great work, and cleaned up thoroughly before leaving. They installed my new system, replaced all of the ductwork, upgrade my home to a dual zone system and made sure everything was completed professionally to meet my goals for my home. If you're looking for a reliable HVAC contractor that is honest, punctual, and does quality work, I would definitely recommend Conejo Heating & Air. Overall, it was a great experience, and I'm very happy with the installation and the service they provided.

Unfortunately, I had to have three different people come out for my problem, which was a garbage…read moredisposal. Fortunately, all three of them were quick kind and great to be around. We had a girl Plumber, Stacie, and my daughters were super excited about that. She fixed my sink and shower in no time flat! I paid around 300 for my garbage disposal BUT 250 to change out an outlet under my sink (Which seemed a little high but I didn't have time to research new quotes.) I would probably use them again because it was easy to schedule and everyone that came was great.

Called to get my AC serviced because I forgot to do it last year, and this summer is placing a heck…read moreof a lot more strain on it than it normally gets. Got a quick appointment when I wanted it and my Tech, Edwyn, showed up right on time. Edwyn, did a great job, told me everything he was going to do and did, and gave me options for the future to help my system stay running for longer. Absolute pro! Booking him to come out for the furnace when the weather turns colder (when that ever happens). Edwyn and the team at Air Force are great. They will be my first call from here on out for HVAC needs.

$700.00 AN HOUR Yep, a friendly serviceman came, did a basic…read moreair conditioning repair and he did a good job. But, I timed the visit, and it was a few minutes under an hour, and that included everything; the estimate and repair labor. The bill was $ 758.00 for that hour. I talked to the repairman about the cost of parts versus labor and he said they were not separated out. I talked to the business owner later on. He said that of the $758, the parts were about $80....although I found Amazon is cheaper. He did go through his costs with me, stating they were part of the job, but most had nothing to do with the repair but rather, costs of running a large corporation ......costs such as .....employee benefits ......travel time to and from the job ......office management ......payments on his fleet of trucks, my guess ......profit for the owner that the worker never receives. On the other hand, the costs of a self-employed serviceman would be parts and labor only, in his bill, usually $50-$100 an hour plus parts. So, bottom line, it was a simple job with cheap parts which I accepted ....trusting that it would require more time and cost than it actually did. My bad, I should have gotten another estimate, which means a second cost for a second estimate, but in this case I should have paid it. SINCE I KNEW THE REPAIR THAT WAS NEEDED, I SHOULD'VE BEEN ABLE TO BARGAIN A BIT LOWER WITH SUBSEQUENT CONTRACTORS... SOMETHING I WILL REMEMBER IN MY FUTURE CONTRACTED JOBS. My view, everything was legal, but the service of a large air conditioning company should be noticeably cheaper or else it offers no benefit to offset the cost. I saw no such benefit. Finally, I would encourage you to talk to the owner, he's pleasant and well spoken. He will have a lot to say.

I personally had a great experience today in a bit great time of my life lol…read more My water heater has been leaking for days and I just found out it has a warranty left in it for five more days. I had to look for a place that services my Brand of water heater, is reputable, and available! They were able to come out SAME DAY and kept me informed throughout the day of changes in eta. There was a pretty big change in eta but that worked out for me because I was just leaving work to meet their technician. The technician (Roberto Ramirez) was kind and patient and explained what COULD be wrong and what was ACTUALLY wrong. He told me what to look for in the future and possibly how to prevent it from happening again. He told me how to maintain it going forward and some other tips and tricks that might help extend the life of my water heater. Additionally, he contacted the warranty company and worked with them to get the needed part today at zero cost to me which you would think might annoy a company or technician but he didn't seem bothered at all. I appreciated the time put into explaining everything to me as well as fixing the equipment. Would recommend. PS look online for coupons or specials to mention :-)

Immediately answered my repair request on my HVAC when it broke down. They were able to fix my HVAC…read moreunit quickly and had it up and running in about a half an hour. I highly recommend them to you. For me, I was very happy with their service and prices.

DO NOT HIRE - SCAM ARTIST…read more My father had an absolutely terrible experience. This so-called "air conditioner service man" is nothing but a scammer. He was paid in full-- over $30,000--for seven AC units, and not a single one of them works. On top of that, he stole over $8,000 worth of equipment that was paid for and never delivered. He never even connected the units to the power panel, making them completely useless. To make things worse, he left a massive hole in the wall, creating a safety hazard that we now have to pay someone else to fix. This man took the money and ran. Absolutely unprofessional, unethical, and should not be in business. Avoid at all costs unless you want to be ripped off.

Got ghosted by Matt and I have no heat. No text or phone call to cancel appt. I tried 3 times to…read morereach him.I had him put in a smart thermostat so I trusted him.

Just an update to the work done in May 2023. My mini split is working like a champ and I've had…read moreabsolutely no issues. Thanks Austin Air Heating & Air Conditioning!

Owner Nick and team deserve a 10+ star rating!…read more We had problems with our ancient, forced air heating unit which stopped coming on. We called Nick and like so many others say, he responded in very short order the same day. This job turned into a nightmare, and I bet Nick will never forget it, lol. He put his heart and soul into working on it and went above and beyond repairing it. Such an honest person you will not find anywhere else! Thank you so much Nick and team for your expertise, fairness, and kindness. The Brown Family