I had them come out to pump my 1,000 gallon tank and was quoted 485 over the phone. The reason I…read morecalled them was because my bathroom had smelled a bit like sewer the last two days and then the morning I called them, the shower wasn't draining as quickly as it had. The last time we had the tank pump was 5 years ago so I figured that's what it needed. They have this bait and switch scam where they tell you it's going to be $485 to pump it but then they show up and they tell you there's an over full fee of $200 and if you happen to have any Kleenex or wipes in your septic system they charge you another $150 trash fee. So by the time you get your septic tank cleaned out it could cost you almost $1,000! They advertise $485 to get you in the door but then they jack up the price with extras. You're better off just to pay a competitor $600 and not get up charged at all. They will do everything for $600 and not add on charges. Ridiculous things. There are a lot of septic tank companies in the Atlanta and Douglasville area. Before hiring this company, please get a few estimates and don't fall for there their price. Gimmick to get them on your property. EDIT TO RESPOND TO OWNER'S COMMENT: Has there ever been a routine? $485 pumping? I can almost guarantee the answer to that question is no. You use the $485 to get people to let you come on to their property. Once you're on their property you have a $285 cancellation fee if they reject your up charges and high pricing. You've got this scam really well figured out and I hope future customers understand what you're doing. It's very obvious. In the future I will just go with the middle priced septic guy and if they try to up charge me with trash fees or digging fees or over full fees I will tell them no thank you and call the next person. I think it's very shady what you're doing with this bait and switch pricing tactic. The only reason you gave me a $50 discount is because I told you that I would have to get some more price quotes from other companies before I committed to the ​high price with the upcharges. Only then did you quickly offer me a $50 discount. I knew if I didn't accept the offer and turned him away, I would end up paying your $285 cancellation fee. So yeah you guys are cheesy as heck and it's really sad. You should be reported to the better Business bureau and probably criminally as well.

These guys are thieves. They came to my house and couldn't find the septic tank. I had to call the…read moreprevious owner to locate it for them. After that, they still claimed they couldn't find the tank and wanted to charge $475 to use a camera to probe it. Then they asked for $1,000 more to move dirt out of the way, saying they had to hand-dig because there was a cable underneath. Their prices are outrageous and completely overcharged. They showed no real knowledge and kept adding extra charges for small things. They charge me $285.00 for cancelation.

Very good job by Benjamin and his team. They pumped the septic tank and provided an inspection…read morereport at a reasonable price. Benjamin was friendly and knowledgeable, providing good pictures of their work and keeping me informed. Customer service was also very friendly and responsive. I highly recommend if you need septic work done!

Ben was outstanding at identifying and correcting a long-running issue we had with one of our tanks.read more

They puncture one water pipe and had to shot down the main water supply and left without fixing it…read more had no water till the next day . called them to come and fix it and they never called back.

Absolutely outstanding! The two technicians, Steven and Ricky, did a flawless job in servicing our…read moreseptic tank. Their experience and skills showed as they went "the extra mile" to wash the tank after solids were removed. These guys are honest and trustworthy! I've dealt with a lot of contractors, and I must say, Dixie Septic Tank Service is one of the absolute tops in my book. Sergio in the office got all the details right, making the whole experience a breeze. If you're looking for septic tank service company you can trust, then look no further than Dixie!

Excellent service and explanations. We discovered that the past company we used had never cleaned…read morethe filter of our septic tank. Great work, great value!

Great family owned company! The owner Shannon is prompt and responsive! The employees are helpful…read moreand knowledgeable.

Jake & Seth did a great job inspecting my tank. I'm so glad I read reviews and called Scorpion…read moreSeptic and will definitely use them again honest and reliable, came right out on time and educated me on this system! Receptionist very pleasant also! Thanks

The brothers came out and did some septic work at our house. The house was built in 1990, so is an…read moreolder system with 2 different sections. They informed me about this and cleaned the lower section that clearly has not been done that last time or two. We found our new company! Highly recommend!!

We were so impressed with Twins Septic. Not only did they do an excellent job of pumping the septic…read moreat the house we were purchasing but their inspection was top notch (turns out the tank had more than one compartment which had been missed by other companies). They gave us helpful advice on how to keep the septic running smoothly and what might come up in the future. They were quick to respond, they were on-time, and they were nice. While I hope we have no future septic issues you can bet we will be calling them if anything comes up (or doesn't go down).

I am grateful for the recommendation to contact Smart Septic. We have a small cabin on Allatoona…read moreLake used on weekends that was built in 1973. We knew we have a septic tank but that was it. These guys came by and all is well now. They are extremely knowledgable and courteous. They answered all of our questions. There is no substitute for a well run company like this. We will use them again and recommend them to our friends.

From the owner: Welcome to Smart Septic Pros! We are your Acworth and Metro Atlanta septic service provider with…read moreover a decade of experience. We offer unmatched expertise and excellence right to your doorstep.