Great customer service and very professional. I would highly recommend using this company.read more

Very speedy response time and solved the problem quickly…read more Thank you for the great service.

My dryer stopped drying and they were able to give me prompt appt, came early, explained the…read moreproblems very well and gave me the options and ultimately were able to repair it and didn't have to replace my 14 year old Samsung. Would definitely recommend!

Mike, the service technician, went above and beyond getting my repair completed. He and the lady in…read morethe office were kind and friendly. I would absolutely recommend Quality Appliance Repair!!

My wife and I were kind of in a bind this morning with our dryer that was squeaking really loud the…read morelast few days. I called Jose about 9:00 and he was here at noon and finished within a short amount of time with replacement parts he already had with him, and now it's super quiet and sounds brand new. Thanks Jose. We will definitely have you on speed dial for any other appliance issues going forward. Oh by the way the prices were super fair and reasonable!

I called Jose on a Monday afternoon, he set me up for an appointment after 4 the next day. He gave…read moreme call about 20 mins before arriving. Charged 75 Dollars to diagnose the problem with my Maytag Dryer. But he will waive the diagnostic fee if you move forward with the quoted work. He was knowledgeable and professional. I would definitely recommend his services.

Washer started having issues recently, it would stop mid wash and give me an error. I called Strong…read moreArm and they were able to get me on the schedule the next day. Gave them the error and they showed up with all the knowledge and the parts, they had to replace some parts inside the washer itself. It took them less than 20 minutes and everything has worked perfectly since, they were friendly and didn't mind me watching the work to see how it all went together. Great service and great team at a very fair price.

Very professional. Helpful for future. Texted me before arrival. Only took 5 minutes to do but…read moretold me how to fix it in the future.

Burgess Appliance Repair replaced the pump on the washer. James was very knowledgeable and brought…read morethe part with him. He arrived on time and texted that he was on the way. He thoroughly checked out the machine and cleaned the filter. He told me the price of the job and showed me the parts. I was impressed with how efficiently he was able to take care of the problem. When he was done, he suggested running the machine with bleach or vinegar to clean it. The door would not open, so the laundry was sitting in water for 12 days. Thank you for coming out the same day I called and repairing it in one visit. I highly recommend James and will use them again in the future.

He Came Out & Worked On My Kenmore Elite Dryer. It Had Stopped Working. It Needed A Relay. & It's…read moreBack Up & Running AS Good As New. Way To Go Burgess Appliance Repair. If Y'all Need ANYTHING Done On U're Appliance's These People Know Their Business. Thank U, Have A Great & Blessed Day.

Excellent service, quality and care. Great price, fast service. Repaired a dishwasher for me!!!read more

Fixed my refrigerator quickly Texted me when he was heading…read moreover Even helped me take all the food out first, so he could get to the trouble spot to fix it Stellar job! Thanks Gil!

I've been dealing with issues on my dryer for several months now. I sent a request via Yelp today…read moreto get the issue resolved & I'm pleasantly surprised how quickly Chase was able to come out & fix it! Within an hour & a half, he was here. He informed me the last technician who worked on my dryer put in wrong parts! He walked me through the whole process & was in & out quickly. Fair and reasonably priced, I will absolutely be using this company in the future & referring my friends & family to him. Thank you so much!

Excellent service. Chase doors a great job, is kind, and professional…read more I would recommend him to anyone needing work on appliances

I called to ask about repairing our commercial Slushy machine, and they do not do that, BUT she was…read moreso kind and polite. She also gave me the genius idea about contacting the manufacturer to see if they have someone in the area. Which is brilliant, and I should've know this!! Thank you SOOO much for the help. I have called 15 places and she was the only one that was helpful! Also, she had a beautiful phon voice :)

I called in to have my washer looked at after it started leaking underneath. Scott came out the…read moresame day, was super friendly and informative and also put together a temporary fix while we wait for the replacement hose. Thank so much for all your help and amazing customer service!! Would give more stars if I could

Well, she's racist and I need a new dryer. She "fixed it" twice, decided not to fix it correctly,…read moreand now I have to use a clothes line. She's my neighbor, I had high hopes. Especially since she knows I'm crippled.

Always responds right away, is thorough and efficient, very reasonably priced, and, above all,…read moreHONEST. I've called her for several appliance repairs, and I've never been disappointed.

I have nothing but great things. I first spoke with Stephanie and she let me vent my frustrations…read more(it was 100% nothing related to her and everything with my Home Warranty company). She documented my issue, got me set up with an appointment the very next next morning and then offered to have their tech call me to see if he could maybe help over the phone. Marlon Sr called me a short time latter listened to my exact issue and all my questions. Offered a troubleshooting step and then told me to give them a call or text if that worked otherwise they'd see me in the morning. He let me quiz him detail about some homework preventative maintenance I could do in the future and the best way to do it. Alas, his troubleshooting advice didn't work. But the fact that he tried, even though it could have potentially cost him a billable service call was remarkable. Marlon Jr showed up and quickly went to work and diagnosed the problem. Told me the cost and said they'd do what the can to be back that night if at all possible. Called me a short time later to let me know the supply house didn't have the part but they'd be back next day. I didn't have my phone so I missed the text letting me know Willy was en route, but they actually were able to get the part and came back a short time later. All in all two trips to my house in the same day in less than 4 hours with two great techs and my issue was fixed and repaired. They've got a customer for life, so much so I will use them at work as the need arises and if an opportunity presents itself. Everyone I dealt with professional, polite, and very knowledgeable.

They have always been there when I need them. They always seem to fix the problem quickly and…read morepainlessly. I really appreciate them coming out and fixing our problems in a professional manner. I have had others do repairs in the past but this company actually is fair in price and cares About Customer satisfaction..