Sandi and Cassandra were great and easy to work with. I…read morewas renting with Residential Property Management in Fremont for about three and half years and we had a wonderful experience. Sandi was most understanding and flexible with our move-in process and was very accommodating when I indicated about moving out due to work. Paying rent online and requesting maintenance was simple and easy to work with. During our stay, we had a couple of emergency maintenance issues and one on a Saturday morning, Sandi responded to our call extremely quickly and sent out a professional to resolve the issue. Sandi and Cassandra were incredibly responsive when I was locked out of my house and was in need of assistance, I called and texted and they replied to both in a timely manner. Super appreciative of the A+ service for this incident, especially when it was late in the evening. We also had a ton of regular maintenance requests. All of which Sandi and her team graciously met in a timely manner. Sandi is a great communicator and very responsive when it came to any questions we had. Thank you Sandi and team for a friendly relationship with us and for helping us make our living experience pleasant. probably the best property manager I've had since I've started renting..so professional, kind, and really cares about the well-being of his tenants. Highly recommend!

Our experience with this property management company was ultimately very disappointing…read more Communication and coordination during the tenant move-out process were poor, and we were not informed in advance that the tenant would be vacating the property until the actual move-out day. There was also significant confusion surrounding the handling and status of the security deposit, which created unnecessary stress during an already difficult process. In addition, we later discovered that a Tesla charger had been installed at the property during the tenancy without our direct knowledge as owners, and obtaining documentation regarding the installation afterward was challenging. Most concerning to us was the level of professionalism during discussions about these issues. During phone conversations, we were told to "shut up" while attempting to clarify a misunderstanding regarding the property and deposit handling. We found this behavior inappropriate and not reflective of the level of communication we expected in a professional business relationship. We also experienced bookkeeping and accounting issues during the termination of our management agreement. At one point, funds that were intended to be returned as an owner contribution were instead deducted from our account, creating additional confusion and requiring further clarification. In addition, several matters that the company stated they would follow up on were never addressed despite multiple reminders. This included arranging for a granite contractor to evaluate and clean a large stain on our kitchen countertops, as well as having a gardener they recommended inspect the lawn issues at the property. While the financial dispute was eventually resolved, the overall experience was stressful and lacked the transparency, professionalism, communication, follow-through, and organization we expected from a property management company. I would encourage other property owners to clearly establish expectations regarding communication, approvals, accounting procedures, documentation, and vendor follow-up upfront.

This is the first experience working with FPM and absolutely thrilled with every interaction…read more They are absolutely wonderful people to work with, very professional, helpful and ready to answer every question you may have as buyer or renter. Rupesh

We are so happy with the fantastic work Tania did! She was very thorough and professional. She…read morelisted our house, gave us a good go-to-market plan, and she called or texted us everyday to keep us updated. She had compiled a comprehensive list of stagers, and she chose our stagers very carefully so that their style complemented our house's best features. Tania knows the right professional people who perform good quality work at a great price. Our house looked so beautiful after the kitchen renovation, the full interior painting, and all the small fixes and updates, that we thought about not selling it and moving back in! So many people came to our first open house and many of them made offers. The house was sold after the first weekend for a lot more than we were expecting. She helped us through the whole process. You did a great job Tania, continue with your commitment to your clients!

Worst Property Management ever ! Homeowner of 35 years can not get help for my ongoing leaking…read moregarage -

This property management company has been good to my family and I. They are very responsive and…read morehelpful when it comes to any request. My move out experience with them hasn't been the best. They don't provide you with any opportunity to correct any items that they see that's needed to be fixed. Which is not right because it's your security deposit that they are using. The attitude of the person went from pleasant to not so pleasant during this process and as a result I won't be looking at going through this company to find another rental. This Property Management is the type to stick their outgoing tenants with as much as possible with little to no warning or reason. Be cautious.

I lived in one of their properties for many years. Rarely answered maintenance requests, or if they…read moredid, they came and said, "yea, it's broken, too bad for you" basically. They fixed maybe 'half' of the things that a landlord is responsible for. The worst was that they charged me for something they DIDN'T FIX! They never removed this from my account, and they ended up taking it out of my deposit. DO. NOT. RENT. FROM. EBPM. You've been warned.

I was very disappointed with my experience working with this property manager. In my experience,…read morethe behavior was rude, unprofessional, and not at all collaborative. As a property owner, I expected clear communication and a willingness to work through issues in a respectful and constructive way. Instead, the interactions felt dismissive and frustrating. Based on my experience, I would not recommend their services.

I've been working with North Door Property Management for management of my duplex and have had a…read morereally positive experience so far. Their team helped lease one of the units quickly with solid tenants, and they've been very organized when it comes to rent collection, communication, and handling day-to-day management issues. What I appreciate most is that they stay proactive and keep me updated without me having to constantly follow up. They've also coordinated several maintenance and improvement projects at the property and made the process much easier than I expected. The tenants seem happy, repairs get handled, and I feel like the property is being looked after properly.

Eli and North Door Property Management have impressed me at every turn -- both as a real estate…read morebuyer and as someone finding tenants for my property. I chose Eli precisely because I wanted a partner in my real estate journey, and he has repeatedly delivered on that promise. In every interaction, I can clearly see his attention to detail, deep expertise, and genuine care. What's more, Eli's communication is always clear and thoughtful, and his objective guidance has repeatedly helped me to make more informed decisions. I've always felt supported and in good hands. He and his team are wonderful to work with, and I'd wholeheartedly recommend them to anyone looking for a trusted long-term partner in real estate.

We discovered our new townhome via Zillow and immediately scheduled a tour. We then met Aman, who…read morewas gracious enough to wait for us while we got out of our meetings. Long story short, we fell in love with the place, submitted our application, and were approved. Once we moved in, we noticed a few small things that needed fixing, which were resolved immediately thanks to Mike's guidance and their 24/7 service tech team member, Chris. We love our new home, and the team could not have made this any easier. Thank you!

Just got notification that owner posted comment on my review from 7 years ago - claiming he took us…read moreto court and we were about to be evicted. Will explain what actually happened as indicative of how sleazy and incompetent these people are. We paid rent - $ left our account as always on the 1st. 3 days later an LLC we didn't recognize put same $ back in our account. They filed eviction notice based on our failure to pay rent. We sent letter from our bank explaining what had occurred to the owner - along with email stating eviction notice hadn't been filled in properly and was invalid. We agreed with owner would vacate in 3 months to bring nightmare to end.

Jennifer is awesome Manager. Nice place to stay . Staffs are helpful they provide quick maintenance…read morewhen something goes wrong. People living in the community are very respectful . It is a safe & clean community . Highly recommended . If I have any chance Definitely come back again. Thank you Jennifer for your service.

Management) I'm…read morewriting this review to warn future residents about my experience with the new management at Oakpointe Apartments, specifically Leasing Manager Stephanie Miranda and maintenance staff member Jose. Since the management change, the service quality has significantly declined. The office is rarely accessible. Many times the office is closed during normal business hours, and even when staff are inside, the door remains locked. We knock repeatedly and still receive no response. There is also no fixed lunch schedule anymore. The manager leaves for hours at random times, which makes it nearly impossible for residents to get assistance. The previous management had clear timings and provided prompt and professional support, but that standard is completely gone now. Customer service has been very poor. Work orders remain pending even after multiple reminders. Requests are ignored and residents are left waiting with no updates or communication. The most serious incident involved the laundry machines. My clothes were left inside the dryer and the machine overheated and burned them. I immediately emailed the leasing manager explaining the situation. She did not respond the entire day. I emailed again the next day and still received no response. I then went to the office where she was inside with the door locked. After knocking several times she finally opened the door. When I explained the issue she said Jose checked the email (but didn't replied to that email) and told me to speak with him instead. After I explained everything to Jose, he simply said it was not their responsibility and that I should contact the laundry company myself. I asked for help since the machine is on their property, but he only opened the dryer door and refused to assist further. My expensive clothes were destroyed and management showed no concern, no follow-up, and no accountability. Overall, this management is extremely unresponsive, unprofessional, and dismissive toward residents' concerns. Rude behavior, lack of availability, ignored emails, and unresolved maintenance issues have made living here very frustrating. I strongly recommend future renters carefully reconsider before leasing here under the current management.

Howard and Scott took over the business a few years ago. My wife and I have been impressed at the…read moreservice improvement over that time period. They get back to us within a few hours of service maintenance requests, even on weekends. We have zero complaints so far. Definitely appreciate them managing our rental house.