I bring my Audi here for regular maintenance and have had consistently good experiences. Oil…read morechanges are reasonably priced and appointments are usually easy to schedule sometimes even the same day. The owner is knowledgeable and helpful, offering recommendations for preventative maintenance and providing clear, upfront quotes for any work needed. Car: Audi A4 2019

I found them through a website and been coming and bringing my Kia Sportage ever since I am a woman…read moreand the price is reasonable. I usually come here alone and I never feel intimidated or that they are trying to rip me off so 10 stars if I could give they are a very sweet and get the job done fast I sit in their office and wait and they have no problem.

Exceptionally amazing service!! We took my sister's mini…read morecooper to Stress-Free Auto Care for the first time the car needed oil change, brake change, and a few other jobs done Neal helped us; he was extremely knowledgeable about all the issues with the car I thought the fixes were going to take 5 hours but they were all done in less than 3 hours! The car runs great now I'm so glad I found this place. I'll definitely be coming back Highly recommended!

Stress free is FAR from what just happened to me. Your company caused me stress if anything…read more I made an appt online and received a confirmation. I arrived a few mins early for my 1pm appt today.. and then I was told that they could not complete my service because there was not enough time. Please tell me why I received a confirmation for my appt if this could not be done TODAY? Or if you knew ahead of time that it could NOT be possible, why did I not receive a call sometime BEFORE my appt? Their way of fixing the problem was to "accommodate me" by offering me a time tomorrow (a weekday). That sounds like you're accommodating yourself more so than me. That's convenient for YOU. There are people who can only get these kind of services done on the weekend, me included. Then they offered me their branch in Redwood City, but provided me with a Jiffylube address just to get me out the door. But wait.. TO TOP IT OFF, they offered me a "discount" the next time I could come in. The price they offered me was more than; if not the same price I would have paid TODAY for the service. How is that a "discount"? After respectfully trying to see what they could possibly offer to make this situation right...in every single aspect, this was accommodating YOUR COMPANY and NOT me, the customer. Why would I come back? To get denied for another service? I am totally taken back today with this situation. I really hope you put this into consideration for your company. Especially if your Yelp staff is encouraging your customers to book their appts online for a "discount". This seems to causing people stress..and being you are the "stress-free auto care", this far from the case.

I originally encountered these guys when looking for a shop that could fix the convertible top on…read moremy BMW Z4. They told me what would be involved and that they would not be able to work on it without it costing a fortune. A less than honest shop might've tried to soak me for a repair job that ends up costing more than expected. I know, because others have tried that. These guys gave me an honest appraisal, and I remembered that when choosing a shop to work on my wife's car. We had just bought a 2006 BMW 330 ci, and like clockwork, just after the 30-day warranty expired, we had problems. It had just rained torrentially for three straight days and unbeknownst to us, the drainage ports in the trunk were completely clogged, allowing water to build up and penetrate to the electrical system. We noticed the dash lights, indicators, and steering wheel controls did not work. We brought it to Toole's with the hope that it was something easily diagnosed and fixed. It wasn't. To keep an already long story from getting much longer, I will just say that it was a 4-day-long diagnosis as the problem component(s) were not easily found, even with advanced diagnostic equipment. They sought out expert advice from other professionals who specialize in BMWs. The problem component was found and replaced. I originally agreed to three hours of labor, but since it went as long as it did, I happily agreed to an extra hour. So essentially, they stuck to the agreement plus a reasonable additional amount. I tried to add on a tip but they wouldn't accept it. We bought them pizzas instead. I recommend this shop because they're honest, friendly professionals who seem to really want to help out their customers while running a respectable business.

While we ultimately discovered that they weren't equipped to solve my issue (they don't have the…read morenecessary Tesla software), they were honest and transparent - and didn't charge me unneccesarily. Sean, Marvin and the entire staff are good dudes - will definitely take my jeep there!

I am so glad I found these guys! Genuinely a great shop and they know what they're doing. I had a…read moreterrible experience with a local dealer trying to repair my C7, and after constant unresolved problems, I decided to take it to someone else.. I found Clarity, which luckily is a very short drive from my house. They were extremely communicative and transparent throughout the entire process. Did a full inspection on top of the issues that I brought it in for and they made recommendations, but I did not feel pressured to make any decisions. Ultimately I got everything done anyway and they were so quick. They sent photos of the car and photos confirming the issues they found as well. Not a shady shop at all in my opinion. I also brought it in on a Monday morning, the car was ready by I think Thursday or Friday that week. After dealing with my car sitting at the dealer for months with little to no communication, this was a HUGE relief for me. So I decided to bring it in again to get my new rims installed. Literally within a couple hours the car was ready to be picked up, the process was super easy overall. These guys will be my go to for any future repairs or general maintenance that I need from now on. I highly recommend them. Thank you to the entire team at Clarity for coming through and getting everything done in such a timely manner.

Unprofessional communication and questionable billing practices…read more Based on my recent experience regarding an AC repair, I recommend avoiding Clarity at all costs. I brought my vehicle in for a diagnosis and received a four-item quote (compressor, condenser, lines, and recharge). I originally accepted this quote with an agreed-upon completion of the end of the next business day. The issues began with communication: Late-stage changes: At 5:20 PM the day before the work was set to commence, I received a text stating the parts supplier had changed, the price had increased, and the timeline was being extended. They also requested a deposit despite not doing so earlier. Lack of transparency: When I asked for a breakdown of the price increase, I was simply sent a link to a long PDF rather than a clear explanation or a phone call to discuss the new terms. The most concerning part of the experience: Because I had not yet approved the new, higher quote or the extended timeline, I messaged them the following morning to decline the job. I was told they had already removed my compressor. Management's stance was that because I had originally approved the "items" on the first quote, they were entitled to start work on those specific parts--even though the total project cost and timeline had changed and I had not signed off on the revised estimate. The shop manager told me I needed to "take accountability" and that this was a "me problem." I was ultimately charged an hour labor just to get my car back. If you value clear communication and a pleasant customer service experience, avid Clarity Auto at all costs. It's genuinely the worst customer experience I've had.

Can't edit my original review so just updating to clarify some typos (FRICKING SIRI!!!):…read more I've taken my Porsche as well as my Mazda to their shop and BEEN happier with the quality and pricing of their work compared to the dealerships. They communicate efficiently and provide no more service than what is needed. In fact, I had the MAZDA dealership suggest thousands of dollars of work that was completely unnecessary.

I found these guys a couple months ago when I was in need of an oil change. I was looking for…read moreplaces that had reviews from women. Personally, I hate taking my car places because, unfortunately, females get taken advantage of. All their reviews were so great! I called and they were able to get me in the next day. I was able to drop my car off in the morning and pick it up after work. I asked what kind of oil and immediately was told not the cheap stuff for your BMW- I said good, you passed the test and we laughed. They were awesome. I have since taken my car back to replace my battery and get my engine bay cleaned. Battery is easy I know, but my car is special and I didn't want to deal with it. I was met again with exceptional service- going above and beyond! They respond quickly, provide great service and even throw in some jokes! These guys are seriously so kind (and funny). If you need to have work done in your car, take it to them! They gave me a great deal and took such good care of my car! Thank you!

Great service, top notch repairs, efficient and all around good people. Every business should be…read morerun like Spiteri's. Bring your cars here, these guys know their trade!

We took our Jeep to Spiteri's and we're glad we did!…read more The staff was impressively professional and polite, we got better service here than most 5 star restaurants and hotels. Cris Ramirez who is our main point of contact is a true professional. He accomplished what was promised at the beginning of the service. Their prices are competitive, the shop is spotless and they offer shuttle service. This was our first experience here and we'd highly recommend taking your car to Spiteri's. These guys are pros at what they do! Thank you: Cris, Tim and Liz!

Came to Next Gear to get my brake replaced. It was needed asap and they were able to see me the…read morefollowing day. Jon was great! Even though it was only one brake that needed replacing, he was quick with it. He also checked my other wheels to make sure everything was good and I appreciated that! Thank you Jon for your help and clear communication! I'll definitely be back in the future :)

I had a great experience with Htet's shop. They replaced the engine gasket on my VW Atlas and…read moresuccessfully fixed the oil leak. The work was done professionally, and I really appreciate the solid warranty coverage, which gives me confidence that the repair is protected for the long term. Highly recommend Htet's shop for their quality work and peace of mind!

Another fantastic visit. Went for oil change (and basic mileage service) and there were no…read moresurprises. The final invoice was the same as the expected

I had a great first experience when I brought our Subaru Crosstrek and wanted to get my Nissan…read moreFrontier in for some preventive maintenance. Again I was helped by Sean and again it was a 5 star visit. The work was done in a timely manner, price was fair and customer service was excellent. We have three different Japanese vehicle brands in our family and I feel comfortable to have them all serviced at A+ Japanese Auto Repair! Thanks again Sean, I really appreciate the personal touch.

I was searching high and low on the Peninsula for a shop I could trust to install lowering links…read moreand spacers on my 2026 Range Rover Sport. I checked out various shops and Armen at Artec said he could do it and had experience with installing Airmatic lowering links on all types of Euro cars. It's hard to find shops that will work on Rovers around here. Armen and Lev took excellent care of the truck while it was in the shop and really dialed in the stance perfectly for daily driving and Access Mode. I am extremely pleased with their work and customer service very friendly guys and I plan to have them lower my other cars soon. If you are looking for top notch service and expertise for any mods, hit them up!

Artec Automotive redefined for me what excellent customer service means…read more To give you an idea of just how honest these wonderful individuals are, I will share a short story. I used to drive a 2012 Mercedes Benz C250, which had more than 169,000 miles on it at the time. After I got a check engine light, Artec Automotive determined that the issue would cost at least $2,500 to repair. Instead of encouraging me to do the repair, I was advised to avoid the repair, given the car was getting up there in miles and may have required much more repairs shortly after. I ended up selling the car shortly after. I have never had a company advise me NOT to do a repair that would have generated plenty of revenue for the company just for the labor fee alone. This act of honesty was so incredible because I am used to mechanics ripping people off. Artec is the best Automotive company I have ever worked with, for their honesty & transparency, for their overall value, and for their knowledge of vehicles which they freely give to customers like me. If in doubt where to go for your car needs, look no further than Artec. This company does much more than car repair - they handle tinting as well as performance upgrades and car audio, in addition to diagnostics and repair.

I came to 5 Star Auto Service for help diagnosing and repairing the cause of a check engine light…read morein my car. They were able to diagnose and repair the issue in half a day, and the price to repair the issue was very reasonable compared to the going rate. I also used them for a smog test which they got me in for a next day appointment . Pros: Honest, skilled and reasonably priced repair shop Cons: Not finding them sooner

I highly recommend 5-Star Auto Service--they are truly outstanding and trustworthy!…read more When my "check engine" light wouldn't go off, I was frustrated after another mechanic hooked up their Chevy scanner and charged me $200 to replace an O2 sensor, only for the light to stay on. But 5-Star Auto Service hooked up their Chevy scanner, accurately diagnosed the real issue with code P0400 (EGR Performance), and called me right away for approval. For just $125, they skillfully removed the EGR valve, discovered the passages were completely clogged with carbon, thoroughly cleaned everything, and rechecked the system. The "check engine" light has stayed off ever since--their honesty and precision saved me a lot of money and hassle! On top of that, upon my request, the team at 5-Star meticulously inspected my car for all necessary mechanical repairs and coordinated with a trusted body shop to prepare a comprehensive, detailed estimate of $14,296.29. This professional report is exactly what I need to confidently recover costs from the DUI driver's insurance company. 5-Star Auto Service delivers exceptional skill, integrity, and genuine care for their customers. I completely trust them and can't recommend them highly enough--if you want reliable, honest auto service done right the first time, this is the place to go!