When you open a delivery service request with a home warranty company, recommend asking who is in…read moretheir network of contractors and choose any of them besides Dupar. Careless, rushed, and amateur tier delivery & installation. Potential to damage your appliances and, even worse, your residence.

Installation of washing machine.,.done incorrectly. house flooded. I am beyond frustrated and…read moredisappointed.

Store is by Chuck E. Cheese!…read more Not on the other side of 249. It used to be near Ashley Furniture but it moved to where Babies R' Us used to be. It's right beside Chuck E. Cheese.

Avoid this no accountability rip off artist! They will refer…read moreproblems to corporate and say they never can help. This outlet also uses 3rd party transport, has no way to communicate with them, or find lost items. We were eventually issued a refund receipt, and told a check would be mailed... We have the refund receipt going on two months, many phone calls and now small claims. No movement from this place.

Nearly 18 months ago when I came to FBS to replace my dead gas wall oven, I marveled at the…read moreselection of dishwashers here. I even noted that in my initial review. I did not, however, think I'd be returning so quickly to do just that: replace a dishwasher that had gone kaput. When the control board and pump failed on my existing Bosch dishwasher, I knew exactly where to go so that I didn't have to pearl dive in the sink any more. I came here once, looked around, took notes and then went home and did my research. When I figured out which model would best suit me, I came back to buy. Lee assisted us again, as he had helped us with our oven. Very knowledgeable and informative, he helped me figure out that getting a model one step up from my initial choice was really a no-brainer (price difference was negligible and features were more comprehensive and intuitive). Prices here are extremely competitive and part of the reason that I returned here was because of their superior installation crew. Now, these are not your builder-grade or builder-supply store selection of dishwashers. I did not, however, go over the top price-wise with my purchase. I feel I got a quality machine at a very fair price that was expertly installed, exactly when they promised it would be here. Highly recommended. I would not hesitate to return should I need to replace another major appliance.

The appliances are expensive so you expect quality. The installation is where they fail. Five…read morevisits to set up our refrigerator and still not satisfied.

Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

He was able to fit me in same day I called. I appreciate that he applied the trip charge towards…read moreany work that needs to be done . He is very knowledgeable about different appliances and he knew mine right away and he had an idea what it could be and sure enough it was the soap & softener dispenser. He showed me how to remove & clean it. It had held water wasn't draining back into the machine like it was supposed to just a minor little thing but now I know how to clean it periodically. Worth it for my peace of mind & also made sure I knew where my water shut off was just in case. These are good things to know , most people might not & that I'm a woman & older, it's good to know. Plus it doesn't hurt to have my machine looked at after 16 years. I've been here so I won't be afraid to use my washing machine so thank you AKIA.

This company was assigned a repair of one of my appliances by Lowes under an extended service…read morecontract that we purchased. The technician showed up, said he needed to order parts and we never heard from them again. They refuse to answer the phone and believe they blocked us after a while. After almost 2 months of trying to make this work, we contacted Lowes who then told us the technician filed a report saying he was unable to do the work because he claimed it was out of warranty. I am sure he got paid by Lowes for the visit, so it sounds like he is either mistaking us for someone else or... Anyway, Lowes said there is nothing we can do until we "make things right" with this company. I just called my credit card company and filed a claim thru them. So, avoid both Lowes service protection and this company. Update: called mrappliance.com who gave me an appointment immediately and repaired the appliance the same day. They are awesome. I will now update my claim with Chase Sapphire to include reimbursement for these repairs. Advice remains: avoid Lowes and all their fly-by-night repair associates.

Zero stars. Performed a refrigerator repair and within 24 hours it was not working. They will not…read morereturn phone calls and if you go by the physical address, you will find nothing.

If you buy appliances from Lowe's!!! Be aware! Everyone…read moreneeds to be aware that this is the same company your local Lowe's uses, if you buy their Extended Warranty! It is a joke! This is how it works! Lowe's sells you an Extended Warranty to cover appliances you buy. When you buy Lowe's warranty, the warranty is thru Assurant! However, if you need a repair, Assurant sends the repair order to Yota Appliance Repair who should cover the repair!!! They are both a joke and don't care! Assurant and Yota Appliance Repair is a joke!!! This is not fake news!! Seriously!! Buyer Beware! It's a total scam! Believe the reviews! They are true! There is no Supervisor you can call! It's a nightmare and Lowe's is 100% responsible, since they keep using Assurant (who contracts out other companies for repairs) and allows their customers to have to deal with this type of experience and with customers who can't get their appliances repaired!! When you call Lowe's Corporate Office in North Carolina, they say they will connect you to their "priority service repair line" and this sends you right back to Assurant!! Which is right back to the problem!!! Dont waste your money! Buy elsewhere!!!!!! They don't even deserve 1 star!!! It's a lawsuit in the making!

Worst customer service ever! Do not I repeat do not ever use this company! They have…read moredestroyed our microwave in two visits. Last visit left pieces all over our kitchen saying they would be back in a day or two now the tell me a week leaving my kitchen a wreck. They are horrible! No wonder they have a one star! They don't even deserve one star! I will blast them everywhere They need to improve every area in their business.

excellent cost saving outlet for buying brand new appliances with just minor scratch and dentread more

From others reviews, this spot seems to be the spot if you're feeling lucky. That's because…read morepurchasing from this spot seems like playing Russian roulette with your appliances. I personally found the selection sufficient. They quite literally house more refrigerators I've ever seen stored in one location in my life. Finding a matching washer and dryer set is challenging. Navigating all of the lighting fixtures takes time as they're mostly boxed (instead of displayed) but all in all, I'm personally willing to trade time for money. I don't mind a returned item or a little dink now and then so long as the item is functional and serving the purpose I need it to. The refrigerator deals are, alright (still pretty expensive and without installation and a good majority are incomplete or damaged), but moving boxes are super affordable. Plus, the service is solid and there are plenty of other goods and materials for all of your home projects. It's certainly worth a visit!

I needed help with this commercial refrigerator that I use as a garage drink fridge. They came…read morepromptly, diagnosed the problem, and fixed it quickly! Thanks!

From the owner: ATR Group Appliance Repair provides professional appliance repair services for homeowners…read morethroughout Houston and the surrounding communities. We repair refrigerators, washers, dryers, dishwashers, ovens, stoves, freezers, microwaves, and other major household appliances. Why homeowners choose ATR Group: * $69 service call waived with repair * Same-day appointments when available * 90-day labor warranty * Up to a 1-year warranty on replacement parts * Electronic control board diagnostics and repair * All major appliance brands are serviced * Transparent pricing with no hidden fees Our goal is to diagnose the problem accurately, explain your options clearly, and complete reliable repairs that help extend the life of your appliances. We take pride in providing honest service, quality workmanship, and a repair experience you can trust. * Parts warranty depends on the manufacturer's warranty.