Art came to my home to clean my 100 percent Karastan wool carpet on January 5, 2018 and proceeded to ruin it. It is now severely discolored and will need to either be removed, cleaned by a competent cleaner, and re-installed - or replaced. I had a reputable carpet expert in to inspect it and he was appalled at the condition of the carpet. When I contacted him to discuss this, he was polite and asked me to send pictures - which I did. He said he had insurance but has since ignored my attempts to seek some sort of compensation. He charged $225.00 - which he will not be receiving. Never use this company. read more

They scheduled an appt for a dryer vent clean with less than 24 hours turn-around time, (I had an immediate need) and were courteous and did not charge any sort of rush fee. Told me an exact time to expect them, and called 15 minutes prior to confirm that they were running on schedule. Nice. Courteous and professional in manner and appearance. The technicians took the time to explain to me exactly what they were doing and how it would get done. Ultimately, said they would not charge because my dryer vent wasn't built properly and could be damaged easily in the cleaning process. They explained the problem and recommended a solution, and offered referrals to other contractors if I needed them for the fix. I was so grateful for the good service that I tipped them well, which they initially refused. I do not know these guys personally, just a very satisfied and appreciative customer. Highly Recommend! read more

Art and his crew were timely, consummate professionals. When an issue arose that went beyond the scope of duct cleaning, Art remained on the case until he was satisfied that he had not only diagnosed the potential problem, but adjusted his technique to ensure that the cleaning was completed to the highest standard. He supervises his staff closely and is generous in sharing his expertise in the fashion of a mentor, not just a manager. Art was very clear and concise in his explanation of what the cleaning process entails and was very respectful my family when we were caught unprepared by his on-time arrival. I give Art and All Brite the highest recommendation. read more

Art was wonderful! He was honest, courteous, kind, and respectful. He replied to my emails promptly and showed an amazing customer service - be it through emails, the phone or in person. On top of that, his price was reasonable (and he gave me a discount for finding him through Yelp) and his work is top-notch. It's nice to breathe this clean air in the house! Art took the time to sit down with me and explain what he was going to do. After 4 hours of cleaning, he told me to call him anytime if I have any questions/concerns. I cannot rave enough about Art and All Brite. Super duper awesome experience and highly recommended! read more

They were very courteous and professional and the carpets were cleaned very well. I was also glad they had next-day availability. One place I called because they had a special going online was not available for 2 months!! I was sent a text through Mytime (some online scheduling service?) that my appointment time was 2:00, when Art called me to state that they asked for a window from 2:00-4:00. I'm not sure if this might be something Mytime needs to improve. So, while the manager was courteous in letting me know they would not be there until 4:00pm, the cleaning of the 3 rooms + 1 hallway took 2 hours, so I had to shift my schedule around a bit. It also took longer than 24 hours for some of the rooms to dry, but it did rain a lot and so it was much more humid during those 2 days. I was also not given an estimate ahead of time, so the price was a little higher than I was expecting (I must have looked at another website for cost estimates). I wish the timing information as well as the pricing could have been outlined more on the website so I would have known what to expect ahead of time. They also had trouble removing what turned out to be stuck gum in one room that I finally got myself with solvent. I should probably add that this was an empty house that I was moving into so maybe the carpets were really much dirtier that I thought, thus the longer time and higher price than I was anticipating. Regardless, I'm glad that I hired someone to clean them rather than trying to tackle the job myself. read more

This is by far THE BEST carpet cleaning service I've ever used!!!! I have 4 dogs, they get older and they have accidents from time to time. No matter how hard you scrub with "the best products on the store shelves" it's hard to get the stain fully out. I was afraid that by scrubbing so much I had permanently set the stains in the carpet for good...WRONG! The owner of All-Brite, Art , is a genius with carpets. He worked so hard to get all the stains - dirt, dust, dog accidents, spills...you name it, he got it clean. And not just clean, but to its original, newly-installed-carpet kind of clean. Art was unbelievably friendly, prompt, and for the all the hard work he did extremely reasonably priced! He offers a 100% guarantee on his work so if you're not satisfied with something (though it's hard to find a fault) he'll come right back out and fix the problem. I cannot stress enough how good he is, and honestly in Northwest Indiana it can be difficult to find really good work. He is based out of Lyons, but is willing to travel so take advantage and use All-Brite :) read more

Great service from scheduling with the owner Art to getting it done with Javier and his expertise. I'm impressed with the whole process. Thank you so much! I will recommended to all! read more

Art and his staff came in and did an excellent job I will definitely be using them again very professional and detailed

Those guys came here at the last minute since the other company cancel on me. they took care of my carpet with persistent and top-of-the-line equipment and did an amazing job?? read more

I would highly recommend Art, I found him via yelp as I was very impressed with the reviews of him, I am so glad I picked him to do my carpets and sofa, he was brilliant, and on the ball before he had even come, he promptly replied to my emails, called in advance of arriving on the day, and did a brilliant job on the cleaning and said if there where any problems no matter how small not to hesitate to ring him, he is kind, courteous, hardworking and prompt and the price was great too, Art did a fantastic job I would highly highly recommend him, he's a true gem I will definitely be using him again read more

Look no further than All Brite if you want your air ducts done right. My home was built in the 50's, raised brick ranch and probably never had duct cleaning ever done. Art was very thorough in his job and took extra time to make sure the job was done right as well as explain things to me along the way. He probably removed almost 3 inches of caked in dust in my vents. Art is very professional and knows what he is doing. He showed up on time and provided service for a very fair price. He also cleaned out the dryer and it works like it is brand new now. Prior to the cleaning dry times would almost take me 2.5hours versus 1 hour now. Needless to say I would recommend using Art for any duct cleaning you need. It is rare to find an owner as dedicated as Art is not only to his work but to his customer service as well. read more

Art and Javier came out to clean my air ducts. They not only did an amazing job, explaining everything as they went, they left the house cleaner than it started. Vent covers look like new, house smells so much cleaner. Art noticed my dryer vent was not hooked up and fixed that also along with cleaning out my whole dryer which now works like brand new. Prompt, courteous, professional.... I could go on and on. read more

Super quick response time and excellent pricing. My wool rug is perfectly clean now, thanks!

My husband and I bought a home recently, half of it carpeted, and the previous owners had dogs. There was a smell in the home along with noticeable dirt spots in the carpet. My husband searched Yelp for carpet cleaners and gave All Brite a call. Art asked several questions and gave us a quote on the spot, and was willing to do the job the next day! The fact that we live in Munster, IN wasn't a concern. We worked out a mutually convenient date, Art came by with his crew, and were done with the job in a few hours. Very reasonably priced and great work. Our carpet looks much brighter and the smell was gone. Definitely will recommend! The Figueroas thank you Art! read more

Art and his crew, Jose and Javier, did a great job cleaning my air ducts! I was amazed at the before and after videos. They were polite and diligent in their work. The price was worth every penny. I would recommend them to everyone. read more

Just had great, thorough service from Art! He came to clean our dryer vent, as it had already been identified that it was the culprit for our very low heat drying issue. Art was very informative, helpful and courteous. He came on short turnaround and was very reasonably priced. I would definitely recommend him to others and will plan to use him in the future! read more

I first started using All Brite Carpet in 2008 when I needed to get my couch cleaned since I have multiple pets. Not only were they there within 24 hours, they were extremely friendly, personable, and also had very reasonable rates. Since then I have been using All Brite for EVERYTHING! All of my furniture cleaning needs, my families carpet cleaning needs, and I plan on using their Air Duct cleaning services this summer! I refer all of my friends to All Brite as well. No hesitations!! read more

I have a 17 month old daughter and she started to get allergy and breathing complications. Our pediatrician recommend us cleaning our air ducts. I looked at many places but All Brite & Air Duct Cleaners catched my attention after I read all the wonderful reviews they have. I called Art whom has excellent customer service and he was able to give me a fast appointment. My parents have never cleaned the air ducts in our home, after they cleaned them we right away noticed our air is lighter. We noticed a difference and I'm sure my little one will breath cleaner air in our home which will help with her allergies and breathing problems. Thank you Art and his team for a phenomenal job they did cleaning the air ducts in our house. They are professional and their pricing is affordable. I will definitely recommend Art and his team at All Brite Carpet & Air Duct Cleaners to all my family and friends! read more

I have always cleaned my own carpets since I am rather "anal" with quality. I decided to try these Guys since the prior reviews were so good! Well...here is another GREAT review. They were so thorough I almost felt guilty ! I defiantly got my moneys worth and my carpets and upholstered furniture is like new again.....I will never do it myself again as long as this company is around! read more

Art provided an estimate before coming out and stuck to it even when the job turned out to be more than he bargained for. Great work all around and they explained every step of the process and provided maintenance recommendations. Very friendly, outgoing and professional. read more

Hi, First let me start off saying what a great guy Art is. He is honest, friendly and pays attention to every detail possible. He really takes pride in his work and it shows. He showed up EXACTLY on time and even called to confirm his arrival time 45min before arriving. I was initially skeptical of getting a carpet cleaner because many times you do not know who is entering your home, but with Art, I will gladly have him come back each and every time we need a cleaning. Not only that but I asked for extra cards to pass out to family and friends that also need cleaning. The quality of work was amazing. My wife and I rent the Rug Doctor from the hardware store every 6 months and while we thought the carpets looked clean after all the labor we did, they are nothing compared to how our carpets look after Art left. They look brand new and we couldnt be happier. I do not think we will ever consider renting the Rug Doctor after seeing what a professional can do. Art's price was great, his worksmanship was superb and he was a real pleasure to do business with. Art if you read this, thanks alot, you really made our day! read more

I have a massage therapy company called Chicago Touch. We have two stacks and do multiple wash-loads per day. The dryer vents accumulate lint which gradually become a fire hazard. In fact, we one of the vents ignited by summer of 2012 even though the vents had only been installed in October of 2010. Once it takes an extra 10 minutes to get the same amount of dryness as a year earlier, you can assume that it's beginning to be a fire hazard and of course it's already wasting fuel. I have called around in response to direct mail coupons, and it was still 33% higher quote with an introductory coupon compared to All Brite. Art has minimal overhead. He is the only duct cleaning service provider I know of in Chicago area that is able to give a fair and friendly rate. read more

I wouldn't even rate this one star if I could. When I initially spoke with the Art (the owner) over the phone regarding my main issue (cat urine on basement carpet) he assured me that they were able to get out the smell and stated that it would be guaranteed and that he stood by his word. So when he and his crew arrived I showed him the area and emphasized that my only concern is just getting rid of the urine smell. After they finished, the entire house reeked of very strong ammonia from the cat urine. He said that was to be expected since they used enzymes and chemicals to try and pull out the urine from the carpet. He also said they would probably need to return again in about a week to repeat the process. I was advised to fan the area for about 24 hrs and the smell would dissipate when the carpet was dry. He once again assured me that he and his team would return at any time until the smell was resolved; no matter how many times it would take. Even though he was very convincing about his work ethics and guarantee, I asked Art to handwrite this statement on my receipt; which he did. Well, one week later the smell still permeated the entire house (3 floors) so I tried to contact him to schedule another appt, but I have yet to receive a return phone call. What kind of customer service is that? Don't lie about being honest and your "100% money back guarantee" if you are not going to stand by it. I basically threw away the $110 for carpet cleaning because the urine smell is even worse than before. All they did was bring the urine to the carpet surface. Thanks for nothing. Hope you feel good about being a crook. You should have just admitted you couldn't achieve the results you expected instead of taking my money and running. read more

Just purchased a recently rehabed home. The AC/Furnace was installed prior to all the work and had a developed a mini beach inside from all the dust. Emailed Art and got a response the same day (called other places and they never called back). Art and his crew were very detailed and professional. At the end he gave me some tips on maintenance, made me feel like someone I knew for years did the work, will definitely use again & recommend to others. read more

Given all the pre-existing 5-star ratings, it looks like my review will just get lost in the bunch. But, I have to give praise where it's due. I called Art to get my vents cleaned. He was very easy to reach, and worked around my schedule. Nice guy, very thorough, leaves the house cleaner than when he came in. The prices are competitive with others I've researched. There is literally nothing bad I could say about this experience. read more

Art was fantastic! He was honest, did a great job, carpets look brand new. I am not one to generally write reviews but had to in this case, great service and people of integrity is a rarity and when you come across one the only thing to do is express gratitude. You have a repeat customer, and I will definetly share your services with all my friends and neighbors! read more

Art and his crew were very professional. We pretty much hired them for all the services they provide. Initially they were hired for duct cleaning. We then hired them to return and clean our sofa and chair and to clean out our dryer vent. They did a great job on all the work, were very prompt, and were in and out in no time for all the jobs. We had a dr. appointment the day of the couch and dryer vent cleaning and Art and his crew got the job done in no time and we were on time for our appt. Highly recommend them as we will be calling them for any future needs. Thanks Art! read more

Loving my house even more now that my carpets look like new! Art and Javier made the world of difference and we couldn't be happier. We didn't know how dirty the carpet was until after they cleaned it. Excellent customer service and Art really took his time explaining everything. We will be using All Brite again. Thank you!!!! read more

This review is late, but this is the place to get your carpets cleaned. I met Art as I was leaving for work and he seemed very personable, which is a very important aspect for me. I didn't get a chance to see the work in action as my fiance did, but to see the carpet like it was when I returned home was nothing short of amazing. I knew it was going to be a long shot to return the carpet to it's glory days, but it was a good as it could get. It took 2 hours and 5 buckets of dirty water (which says a lot about my personal carpet cleaner I used to have before calling Art), but I couldn't be happier. My fiance was really happy with his personality and thoroughness of what he was going to do, how much it would cost, and the equipment he used. Highly recommended. read more

Rope notch service. They really did a great job. Had to paint the place after they left. Took out the registers and the vents were spotless. Definitely recommend. Friendly and professional. read more

Just moved into a new home and when the lint was coming out of my dryer exhaust outside of the house I knew I needed professional help: Immediate callback. Asked me specifics about my dryer location, where the vent was located, etc. so that they brought the correct equipment out. Showed up on-time and called as they were on their way. Finished on time. Cleaned up afterwards as if you didn't even know they were here! Honest, professional and reliable. You couldn't ask for more. read more

Art came out on short notice to discover the problem with my dryer vent. He even went so far to provide his minimum fee based on the work completed!!! He is a pleasure to do business with. Any issues with dryer vent or air duct I have him on speed dial!!!! Excellent service and nice job!!! read more

All the positive reviews are legit. I used Art and his crew just yesterday to clean out our duct work on our new home, and they did a fantastic job. Spent 4 hours cleaning "some of the worst" they had seen in a while. They cleaned up the mess, sanitized, put everything back, and were extremely friendly. Can't recommend them enough and will use them again! read more

Great experience with these guys. Used them for dryer cleaning for my whirlpool duet dryer which had stopped drying. Worked perfectly after the cleaning. Affordable, professional, & prompt, would definitely recommend. Am planning to use for carpet cleaning at the end of summer too. ***I did use the service in the Chicago suburbs while living there temporarily...*** read more

My boyfriend and I used All Brite when we were moving out of our Downers Grove apartment. They did a fantastic job! I called them and they were able to come out two days later. They were very friendly and were very good at communicating everything going on. I was unable to be there when they were going to clean the carpets so they worked with me on a way to do while I was gone, AMAZING! They also treated the carpet for a few pet stains we had and they completely disappeared. The carpet looked brand new practically, I'm sure the new tenants appreciated it! I would recommend this company to anyone looking for a carpet cleaning company. read more

Did a great job cleaning dryer vent! And for a good price.

Art and his team did a great job, the technician was on time and courteous, he even brought a separate set of indoor shoes he wore to clean the carpet. We had some mishaps with measurements but Art (the owner) got on the phone and quickly remedied the situation. The carpets took about a day to dry. Our dog had an upset stomach the night before, which is what prompted the immediate carpet cleaning call in the first place. The day after the cleaning we noticed the spot had come back, we called Art, again he quickly dispatched the same technician to come out and clean the spot with stronger solution at no charge. I would use them again. read more

Fantastic work! Art and his crew took the stained, dirty, 10-year old bedroom carpets in our newly purchased condo and made them look like new again! Highly affordable, great service! Will definitely use them again. read more

Art was amazing, he was able to get my carpets looking like new. He even came back to my house the same night with fans to help the basement carpet dry quicker. Great service! I would highly recommend him! read more

Art and his guys came to clean up our house yesterday. I had two stairs and a small basement to clean with a Berber light colored carpet. There were no stains except mud traffic on stairs and landing He started cleaning and called me in middle saying to look at stairs. I pointed him a few stains but since he was already doing did not point all of them. When he was done and went to basement. I noticed a couple of spots. Nothing big I thought when he would come up I will point this to him. When he was done with basement too I pointed it to him and he said they were not there when he cleaned them before. and somebody must have walked on them. I told him that nobody went on them which he did not agree to and basically called me a liar. I mean how can someone's fresh walking create old mud stains and that too on vertical portion of stairs. Then he asked me to check the basement. I saw before entering from the staircase that there were still stains on the carpet. So I called him and showed him from far cause otherwise instead of just accepting his mistake which anyone can make he would try to put blame. He cleaned up but still kept on repeating that somebody walked on upper stairs cause he had checked it thoroughly. If he was so thorough how did he miss basement stains? I mean really quit blaming and accept your mistake cause I would have understood somebody missing few spots. He cleaned the spots except 2 which he said were deep in. He said if I did not want I could give him even 100 instead of 112.5 which we agreed on. I gave him the full amount and pointed it to him that I did not want to keep his money but his attitude is terrible of calling the customer a liar. He still kept on arguing that why did I not pint to him when I first saw. I told him I thought he was still doing it and did not want to interrupt. I mean ideally he should have called me when he was all done instead of calling in middle. Anyways the basic carpet looks clean yet it feels sticky to walk on and also has a funny kind of smell and not a fresh clean smell I am not sure why. I never had this problem with Sears. Sears may miss a couple of spots but the carpet felt and smelled clean always. read more